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All 17 Independence hotels

Crossland Economy Studios - Kansas City - Independence

2.0 of 5 Hotel   |   14800 East 42nd Street, Independence, MO 64055 (Formerly Crossland - Independence)
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Crossland Economy Studios - Kansas City - Independence
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Ranked #15 of 17 Hotels in Independence
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51 reviews from our community

Traveler rating
    4
    10
    7
    12
    18
See reviews for
5
9
10
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (11)
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    (22)
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1 review
1 of 5 stars Reviewed September 5, 2014

the room with filthy when we got in it. there was old dried up pizza in the microwave. melted wax all over the carpet and in the closet. and that was nothing compared to the two dirty used needles syringes that were the AC unit and my 2 year old grandson almost got a hold of one of them. they... More

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Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that you experienced such severe cleanliness issues with your room, and such poor service from my staff. To make sure this doesn't happen again, I am working with my housekeeping staff to review our cleanliness standards and procedures. I will... More

Kansas City
1 review
1 of 5 stars Reviewed August 6, 2014

There was an issue with my house and my daughter and I were forced to stay at Crossland while it was being resolved. During my time here there was an ant infestation, I had food to spoil because the fridge went out and an incompotent employee by the name of "Keith" said he would put in a work order(but never... More

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Mae - Your review for our hotel was recently brought to our attention and we wanted to take a moment to respond. We sincerely apologize that you had problems with ants in your room and that your refrigerator was not functioning properly. We will contact our pest control provider to address the issue. We will also have our maintenance engineer... More

Bridgeport, Connecticut
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 12, 2014 via mobile

We booked our room through hotwire, never have had a problem before. After a long day of driving all my friend a I wanted to do was sleep. We arrive around 2am, check in went smoothly no complaints. Our room was in the back of the building, we were trying to find our room from the car but the numbers... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Stephanie - Thank you for providing us with details about your stay with us. We are very sorry to hear about your experience. We will be working with our pest control provider to address the issue and to ensure your experience is not repeated. Thank you very much for bringing this to our attention. We invite you to contact us,... More

Alamogordo, New Mexico
Top Contributor
241 reviews 241 reviews
80 hotel reviews
199 helpful votes 199 helpful votes
3 of 5 stars Reviewed July 3, 2014

This place is getting old. They offer basic kitchenettes. You need to bring everything - Coffee, sugar, ice. No breakfast is included. We stayed here 2 nights during a 2 week trip from New Mexico to Ohio.

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Thank you for the feedback about your stay at our hotel. We are very sorry to hear that you were not aware of our amenities available at the front desk and that you felt that our property is dated; however, we are glad that you appreciated our level of cleanliness. We have met with our front desk staff, and we... More

Tulsa, Oklahoma
2 reviews
3 of 5 stars Reviewed June 18, 2014

On budget this is the place good for you. I booked on hotwire.com the hotel was reveal after I pay online... what a good deal! I notice shady people hanging outside not good! This is a outdated motel no flat screen TV. Good for single men or couples. Not for family with children.

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

I appreciate you taking the time to write a review of our hotel. I apologize if you did not feel comfortable due to individuals outside of our property. I will be meeting with our staff to discuss this issue. Still, it is great to hear that you were satisfied with your stay overall. We hope to see you again, should... More

Kansas City
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 15, 2014 via mobile

My original reservation was for 2 Queen beds on the ground floor (I have a knee injury), @ check-in, I was told they didn't have a room like that available only a King bed with a big oil stain on the carpet they would discount for me (carpet was scheduled to be replaced the next week). While I had requested... More

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Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Patricia - The feedback provided in your review is much appreciated. Please know that we are sincerely sorry that we did not meet your expectations with the requested accommodations and the noise levels. Your comments were reviewed by our staff, and we are making sure that your experience is not repeated. I am grateful for the feedback you provided so... More

Lincoln, Nebraska
1 review
1 of 5 stars Reviewed June 13, 2014

Decided to stop here on our way to Branson....pretty sure this is a popular spot for folks who get kicked out of public housing or released from prison....our room smelled like wet dog, mildew, and smoke....carpet was dirty...and lots of shady people just hanging out who had obviously made this place thier temporary home and not in a good way...leaving... More

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that your room had an odor and the carpet didn't appear to be clean. As this hotel’s manager, I can assure you that I will be reviewing cleanliness standards with my housekeeping staff to ensure your experience is not repeated. As well, I am sorry that you... More

Tyler, Texas
2 reviews
2 of 5 stars Reviewed June 10, 2014

This property could use a good scrubbing, coat of paint, carpet...oh and while you're at it, new walls, siding, beds, furniture...oh heck, remodel the place and be done with it. I seriously NEVER leave negative reviews, but these folks need to see this. I have stayed in "economy" Motels that looked like luxury hotels compared to this. You can do... More

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations. As this hotel’s manager, I can assure you that we continually work to improve our hotel and guests' experience. I really appreciate you providing us... More

Fort Wayne, Indiana
2 reviews
2 of 5 stars Reviewed May 29, 2014

I travel all over the country for work and stay at Extedned Stay's most of the time and most are really good.This chain is owned by them and is in the worst condition that i have seen. The building needs an uplift bad but the rooms were clean but needs to be updated badly. the TV's are very small box... More

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that you found our location to be outdated and that your room did not meet your expectations. Your comments will be helpful as we continually work to improve our hotel. As well, I am sorry that you found some of... More

Allendale, IL
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed May 10, 2014

I booked this hotel through hotwire and got a deal, so I was happy until I got there. It took us about 45 minutes to get to our room, mostly due to the incompetence of the woman running the desk. She couldn't find our reservation, so booked us at the regular rate (this process took about a half hour) and... More

Was this review helpful? Yes
Manager_11525, Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for your experience including the booking issues you encountered during the check-in process and the level of cleanliness in your room. In response to your feedback, I will meet with the staff to review our reservations policy and cleaning procedures to... More

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Additional Information about Crossland Economy Studios - Kansas City - Independence

Address: 14800 East 42nd Street, Independence, MO 64055 (Formerly Crossland - Independence)
Phone Number:
Location: United States > Missouri > Independence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crossland Economy Studios - Kansas City - Independence 2*
Number of rooms: 1
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Also Known As:
Extended Stay America Independence

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