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Crossland Economy Studios - Kansas City - Independence

2.0 of 5
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14800 East 42nd Street, Independence, MO 64055 (Formerly Crossland - Independence)
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1 room 1 adult
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Crossland Economy Studios - Kansas City - Independence
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61 Reviews from our TripAdvisor Community

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Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 10, 2015 via mobile

I have been here on a weekly basis since February and have never been mistreated. This is an excellent place for a business person to stay, short term and long term. The rates are great, good places to eat all around. The sport complex is just a few miles to the east from here.

Helpful?
Thank redesignmike
Saint Louis, Missouri
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed November 2, 2015

I was looking for a cheap place to stay in the western Kansas City suburbs, and that search led me to the Crossland in Independence. Through a blind booking website (where you find out what you're getting after you pay), I scored a room here for very little money. I was pretty nervous about what I was walking into with... More 

Helpful?
1 Thank Missouri2Mexico
Houston, Texas
Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed September 11, 2015

I used a third party booking company that allowed me to cancel up to the first night. This was the only thing that saved me at that time because I was put in a room that had a long term resident and they were horrific. I did complain and I did get my money back because of the condition of... More 

Helpful?
Thank angela b
Independence, Missouri
1 review
3 of 5 stars Reviewed September 10, 2015

It was ok. Thought it would of been nicer, considering their commercials & ad's. The rooms are smaller than I expected, considering the prices they charge per night & the amminities they say they have.

Helpful?
Thank Kris2181
Springfield
2 reviews
4 of 5 stars Reviewed August 31, 2015 via mobile

In town for kc chiefs game. Was 4 miles from stadium. Clean room except for the carpet. Fresh linens available everyday at front desk. Security guard making rounds. Kitchen ware/utensils available. Would stay here again if in the area.

Helpful?
Thank Amanda B
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Thank you so much for posting a review of our hotel. We appreciate you letting us know that the carpet was not up to par. We are sorry for this issue, but are happy to read that we provided you with a wonderful stay otherwise. Once more, thank you for posting your review. We look forward to having you visit... More 

Branson West, Missouri
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 15, 2015

In the KC area for the night. Needed an inexpensive place to lay our heads. Booked online, bargain basement price. Grounds are clean, building looks ok. Checked in, went to the room, discovered it had not been cleaned. Returned to the desk, the clerk was courteous and quickly assigned us a different room. Would stay here again.

Helpful?
1 Thank JDtheST
Holly Ridge, North Carolina
Level Contributor
1 review
1 of 5 stars Reviewed July 8, 2015

Absolutely disgusting. Worst hotel I have stayed in while Stateside. The exterior is grimy with visible rust on the stairways, and the flooring in the elevator is worn through in spots (we're talking spots that are larger than dinner plate size). Noticeable mold on the exterior siding on the third floor, and the dishes and coffee maker were piled on... More 

Helpful?
Thank Charlie B
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 25, 2015 via mobile

We booked through Hotwire, not knowing what we were getting. The location is great, on a quiet little side street in a nice area. Not too far from our destination and lots of shopping around. It looked nice pulling up. The room itself looked fine, not new and extra clean but appropiate for the price. When we came back late... More 

Helpful?
2 Thank Melissa M
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our location; however, we apologize for the cleanliness issues you experienced. I discussed your comments with the team, and we are making sure our laundry staff is treating and inspecting all linens before putting it out for rooms. We... More 

Milwaukee
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 stars Reviewed December 5, 2014

We rented a room at the Crossland for a weekend in Independence that included the RLDS historic sites and a Chiefs game at Arrowhead. The Crossland is ideally situated for both. Overall we had a great experience and the hotel staff were above-and-beyond friendly and helpful. The only drawbacks were there was no fan in the bathroom (I'm old enough... More 

Helpful?
Thank BenMan
Manager_11525, General Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

Thank you for posting such a wonderful review. It is great to read that our staff was friendly and helpful, and that our hotel was ideally situated for your needs. Still, please accept our apologies that our TV's haven't been upgraded yet. Your feedback on this matter will be useful to us as we continually work to improve our hotel.... More 

Orlando, FL
Level Contributor
177 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed December 3, 2014

We only needed a convenient place to sleep for a few hours after a Kansas City Chiefs game & this fit the bill. It was reasonably priced, conveniently located nearby major roads & a bevy of late night food locations (not to mention several gas stations & a grocery store) but most importantly, it was CLEAN. In fact, it was... More 

Helpful?
Thank Sharpeipup
Manager_11525, Manager at Crossland Economy Studios - Kansas City - Independence, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the cleanliness and location of our property, however, I am very sorry the remote and phone were not in your room. I will make sure my team verifies that they are in each room going forward. Once more,... More 

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