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All 17 Independence hotels

Fairfield Inn Kansas City Independence

2.5 of 5 Hotel   |   18700 East 37th Terrace, Independence, MO 64057
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64%
Ranked #8 of 17 hotels in Independence
A recent review
5 of 5 stars reviewed 3 weeks ago
crymdogd Oklahoma City, Oklahoma
  • Overview
  • Reviews (64)
  • Photos (11)
  • Amenities
  • Q&A
  • Room tips (5)
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64 people have reviewed this hotel

Traveler rating
    19
    20
    15
    8
    2
See reviews for
26
14
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Oklahoma City, Oklahoma
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here over the 4th of July weekend. Kim was absolutely amazing. (easy to remember her name-- same as my wife's) I am not sure if she takes time off. Kim was at the desk almost every time we went there. We brought our little dog so she made sure that we got a room on the first floor... More

Was this review helpful? Yes
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for the compliments on Kim and Kenneth. We are proud of our staff and it is always nice to have positive feedback from our guests. We look forward to seeing you when you are in the Independence area in the future. More

Tulsa, Oklahoma
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 22, 2014

We stayed 1 night at Fairfield Inn with our dog. Sheena at the front desk is so friendly and helpful. It was a quick and easy check-in. There were no more rooms on the first floor, so we were allowed to stay with our dog on another floor. Our room was near the elevator and was very clean and comfortable.... More

Was this review helpful? Yes
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for yiour review. We always appreciate hearing from our guests. The "new" Fairfield breakfast has been very popular. It is nice to receive compliments on employees. Sheena and Kenneth both do an exceptional job taking care of our guests. Again, thank you for the review and we hope you choose the Independence Fairfiield Inn when you return to... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 20, 2014 via mobile

It was clean, comfortable, and the staff was very friendly and helpful. It is in a great location, near many shopping and dining opportunities. You don't expect 5 starts with Fairfield, but I have been in better ones than this. You could tell that it was not it its best shape. The breakfast was lack luster and had limited options.

Was this review helpful? Yes
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

I appreciate you taking your time to write a review of our hotel. I am glad you had a comfortable stay, but apologize that our breakfast was not what you expected. The new Fairfield Inn breakfast has been very popular offering more protein and choices. We thank you for staying with us and hope you stay again when in the... More

Washington, MO
1 review
4 of 5 stars Reviewed June 9, 2014

We just returned from a short stay at the Fairfield Inn, Independence, MO. What a nice hotel with a great staff, especially Kim at the front desk and Kenneth who took great care of us at breakfast. We will definitely stay here on our next trip to KC.

Was this review helpful? Yes
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for taking your time to write a review of our hotel. I especially love seeing compliments concerning our staff. More

Top Contributor
64 reviews 64 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 2, 2014

Great location to many things that we wanted to do in the area. Major mall at the Independence Center is a quarter of a mile away. There are many good restaurants that are close by as well an AMC 20 cinema. It is very close to I-70 which leads to Truman sports complex for Kansas City Royals baseball. One of... More

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Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for your review of our property. We appreciate you and are glad you enjoyed our hotel and the Independence area. More

Salt Lake City
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed May 13, 2014

The hotel itself was decent - it didn't quite live up to the Marriott name, but all in all, it was sufficient. They had a small indoor pool, which we didn't use, but it did look clean. There was free wifi, and it seemed to work pretty well. The free hot breakfast was not quite as described....there was sausage and... More

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Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

We do appreciate your input. Marriott has taken the waffles off the menu for Fairfield Inns. We offer them occassionally but not on an everyday basis. We hope you choose to stay with us again when you visit our area. Thank you, More

Senior Contributor
44 reviews 44 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 26, 2014

We were driving back from Denver to Indiana and decided to stop in Independence, MO. We were on I-70 and this was right off the highway in a great area. The hotel staff was very nice and the hotel was very clean. There were a variety of restaurants and a shopping center near by.

Was this review helpful? Yes
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for taking your time to write the nice review of our hotel! We are glad you had a pleasant stay and we lived up to our Guest Promises. We hope you will stay with us the next time you are in the Independence area. More

Omaha, Nebraska
2 reviews
4 of 5 stars Reviewed April 7, 2014

Hotel was slightly dated but very clean and better than we expected for the insane deal we got on a travel site. However the one down fall was the front desk rep at check in. She was less and attentive or cordial. She hardly greeted us, continued to take phone calls all through out check in process resulting in a... More

Was this review helpful? Yes
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for your review of our Fairfield Inn. I apologzie that my front desk staff did not give the attention you deserve, and we expect, from our staff. Additional training has been given so other guests do not encounter the same experience. I appreciate the positive input, especially concerning Kenneth our breakfast attendant. It is always nice to start... More

Winter Haven, Florida
Top Contributor
103 reviews 103 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed April 1, 2014

We have family in the KC area and wanted to visit the Harry Truman Library and chose this property due to my preference for Marriott and this being a more cost effective property. On the minus side, the front desk seemed to be rarely "manned". When we checked in, there was a sign on the desk saying "helping other guest"... More

Was this review helpful? Yes
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for responding on TripAdvisor. Although we always appreciate our guests' input I apologize that we did not fulfill our promise to you. Our front desk staff does need to leave the desk to help guests and also occassionally perform other duties. I apologize that we were not staffed when you needed us. I agree that we are a... More

Avon, Indiana
Top Contributor
71 reviews 71 reviews
67 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed March 30, 2014

My 12 year old son and I spent two nights here while visiting to tour the Truman Library and WWI museum. The hotel is in a good location for visiting the Independence area. There are a number of restaurants within an easy drive and a mall close by. The hotel staff were friendly and the hot and cold breakfast was... More

Was this review helpful? Yes
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for your review. I am glad you enjoyed our area and have a good experience at our hotel. I hope you will stay with us when you visit our area in the future. More

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Additional Information about Fairfield Inn Kansas City Independence

Address: 18700 East 37th Terrace, Independence, MO 64057
Phone Number:
Location: United States > Missouri > Independence
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Kansas City Independence 2.5*
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Also Known As:
Fairfield Inn Independence
Fairfield Independence
Independence Fairfield Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
63

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