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Fairfield Inn Kansas City Independence

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18700 East 37th Terrace, Independence, MO 64057
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1 room 1 adult
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Fairfield Inn Kansas City Independence
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93 Reviews from our TripAdvisor Community

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Philadelphia
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was staying for business and while this is not a five start hotel, it was comfortable, clean, and in a good location. Service was excellent, free WiFi was provided, and there was a nice complimentary breakfast. Additionally, coffee and tea was available in the lobby throughout the stay. There are many shops and restaurants near by and it is... More 

Helpful?
Thank Hayley724
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for the review. We appreciate the perfect description of our hote..."it was comfortable, clean, and in a good location. Service was excellent." We look forward to you staying with us when in the Independence area in the future. More 

Mesa, Arizona
Level Contributor
102 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed October 15, 2015 via mobile

Not the Four Seasons but a good low budget option in a good location. Close to food and shopping. Good freeway access. Rooms are clean but not fancy. Free wifi was nice. Breakfast buffet was decent with several options. Pretty close to some LDS Church history sites.

Helpful?
Thank Wayne S
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you taking your time to review our hotel. It is nice to hear you enjoyed your stay. Elaine Rose, GM More 

Houston, Texas
Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed September 10, 2015

This was a nice place the location is near eateries and stores. Rooms are clean and the staff is very nice could not ask for more. Would recommend this location to anyone. The location is right off the highway, and far enough away that you do not hear the trucks all night there are plenty of places to eat within... More 

Helpful?
Thank angela b
Drew D, Manager at Fairfield Inn Kansas City Independence, responded to this review

I am happy to hear that you enjoyed your stay at our hotel. We like to direct guests new to the area to nearby local favorite restaraunts. I will let our staff know how nice and clean your stay was with us. We hope to serve as your host again should you return to the area. More 

Iowa
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 17, 2015

The toilet didn't flush and the security light coming in the window made it hard to sleep. The breakfast didn't start until 7 AM. The bed was fine. For the price I thought there should have been a refrigerator. When I left the front desk said the GM would call me about a discount since the toilet didn't work but... More 

Helpful?
Thank IowaBored
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for taking your time to post a review of our hotel. I apologize there was an issue with toilet in your room. If you will contact me directly we can discuss the matter further. Thank you, More 

Travelers are raving about these Independence hotels

Roanoke, Virginia
Level Contributor
118 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 19, 2015 via mobile

The outside of hotel looks good and so does the inside. The main problem I had was the bathroom ceiling had mold and needed to be cleaned. The curtains needed to be cleaned but over all room was clean. The pool was nice and warm. I would stay here again.

Helpful?
Thank lamorris46
Angela W, Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for taking the time to review our hotel! I am pleased to hear you will return. We have addressed all issued reported in order to serve you better upon your return trip to Independence. Warmest Regards, Angela More 

Indiana
Level Contributor
63 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed July 16, 2015

I am going to start this review by stating that I have traveled a lot and have a hard time giving this hotel a Poor rating but after staying at a sister hotel property the next night feel that this hotel was below average and do to many little things that were neglected in the hotel pushes the review to... More 

Helpful?
Thank meh7976
Angela W, Manager at Fairfield Inn Kansas City Independence, responded to this review

I appreciate you sharing your experiences from your recent stay with us. I apologize for the way those collective issues brought down the overall quality of your stay. Our staff will review your comments so that we can continue to improve our service to all of our guests. We hope to provide you with a better experience should we serve... More 

LaPorte, Indiana, United States
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 8, 2015

The hotel was experiencing some issues with the excesive rain so there was a strong sewer odor throughout the hotel. They were making every attempt to cover it up but we finally brewed some coffee to help cover it. Room was comfortable and the pool was. Ice.

Helpful?
Thank Robin H
Angela W, Area General Manager at Fairfield Inn Kansas City Independence, responded to this review

Good Evening, Robin, Thank you for taking the time to write a review. We are pleased to hear your stay was enjoyable, but see we still have some room for improvement during heavy storms! We appreciate your feedback and look forward to welcoming you back to Independence should your travels bring you back . Warmest Regards Angela More 

Frisco, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 1, 2015

This is a typical Fairfield and the rate was better than usual. Clean, beds comfortable, desk courteous. These hotels seem to be well cared for in my experience. They would do well to upgrade their toilets, as the flushing is a bit slow - not good for a busy hotel. By the back door the ash tray was outside and... More 

Helpful?
Thank Carroll H
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for your review. We are glad you had a good stay while in our area. We appreciate your input and look forward to you next visit with us. More 

Kennesaw, Georgia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 30, 2015 via mobile

The staff is outstanding and very cordial! They are to be commended. Breakfast was nice. Only problem was its an older hotel that could use a little updating. If you want snack or anything you had to walk next door to their sister property, Residence Inn.

Helpful?
Thank Michael C
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for taking your time to reivew our hotel. We are glad you had a pleasant stay and hope you choose us on your next trip to Independence. More 

Greenville, South Carolina
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 29, 2015 via mobile

I stayed here with my family on 6/28/2015 and this hotel is a very nice place except for the fact that the beds were horrible. My bed rolled me onto the middle so that was very frustrating. Luckily, this hotel has one level of wifi (free) in which you can do anything. At breakfast, they have chocolate muffins so that... More 

Helpful?
Thank RayfordW
Elaine R, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for taking your time to review our hotel. Kim does very well taking care of our guests and loves seeing when someone notices! We hope you will stay with us when in our area in the future! More 

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