We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites

Hotel website
Hotel deals
4200 South Noland Road, Independence, MO 64055 (Formerly Regency Inn)
Special Offer
Choice Privileges Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Quality Inn & Suites
Professional photos View all
Browse nearby
Quality Inn & Suites
Add Photo Write a Review

126 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    26
    21
    37
    24
    18
See reviews for
50
30
7
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (24)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (14)
All months
1 review
1 of 5 stars Reviewed 5 days ago NEW

Will not stay here again and would recommend to any one that asks to give it a pass. Billed as non- smoking the wave of stale cigarette stench was quite over powering when we opened the door. Stayed anyway as we all were very tired and it was late. Felt like I had slept in an ash tray.

Was this review helpful? Yes
Glen Carbon, Illinois, United States
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Traveling home to the St. Louis area from sunny South Dakota, we needed an unexpected stop in the Kansas City area. As platinum level Choice Rewards members, we prefer to stay at Choice properties, and this was a pleasant stop. Its an older facility, but it's been updated. The room was surprisingly spacious, with a comfortable bed. The bathroom was... More 

Was this review helpful? Yes 1
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for your responce we value you as a customer and appriciate your nice words. We look forward in seeing you in the future. Thank you FDM Connie More 

loretto, minnesota
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

was very satisfied with stay, only problem I had was stepped in some gum on floor. rooms very comfortable, lots of room to move around, breakfast was fair the usual round egg patty, sausage, cold cereal , cheap rolls, but edible, good location, will stay again,

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for responding to our survey we appriciate your comments. We look forward in seeing you in the near future. Thank you FDM Connie More 

Ogallala, Nebraska
Level Contributor
8 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Clean room, comfortable bed, good shower, good breakfast! Also the staff was friendly even though they were totally filled up for the night and it was rather hectic. While I was checking in, I think three other people tried to check in but they were full. But the front desk was very friendly to them and gave them a number... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest , Thank you for responding to our survey, we appriciate your feedback. We are pleased you enjoyed your stay and we are glad to hear that our front desk staff was very helpful to the other guest looking for rooms. We would love to have you back . Thank you FDM Connie More 

South Jordan, Utah
Level Contributor
99 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 16, 2015

Hotel was quick to send an extra cot and bedding when requested. Breakfast was typical for the chain and the serving dishes kept full despite the late time we arrived to eat. Shower head was nice but looked like it had been repaired many times to the point where the head moved back and forth a few inches in the... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for responding to our survey, we appriciate your feedback. We are pleased that our staff brought you things you requested in a timely manner, also we are glad that breakfast items was always full. We are updating our hotel and would love to see you back . Thank you More 

Arlington, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 15, 2015

Great location right off 70, easy on and off. Didn't have a reservation but was able to get a god rate at the desk. Desk clerk was super nice and helped me regarding my Choice Points account. The building and the rooms are tired and older looking. The door to our 1st floor room did not lock properly. Owners might... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for responding to our survey, We are glad that you enjoyed your stay. We are currently updating our property, and we would love to see you back , so we are offering you a 25% discount on your next stay. Thank you More 

Indianapolis
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 14, 2015 via mobile

Nice property. Good facilities which includes an indoor and outdoor pool plus a fitness center. Decent breakfast. They bake welcoming cookies for you. Next door to the property is a nice barbecue restaurant. Shopping is nearby along with entertainment. Just off I-70, exit 12.

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest , Thank you for responding to our survey. We are very glad you enjoyed your stay as well as the BBQ place next door. Thank you and we look forward to seeing you in the future. Thank You FDM Connie More 

Graniteville, South Carolina
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 8, 2015

Upon arrival the front desk clerk was not there. It took several minutes for someone to advise if there was a vacancy. The room definitely needs updating but was clean. Due to the air being off the room smelled stale.Plenty of area restaurants within walking distance. Breakfast was typical continental breakfast. I will not be going back.

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, We would like to thank you for completeing our survey. We also would like to apologize for the issues you had on your stay with us. We talked with the front desk and will be doing extra training . We have also hired a new maitnance crew to deal with the issues at hand. We would like to... More 

Hiawatha, Kansas, United States
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 24, 2015

We wanted a night out for our anniversary so we choose this location for the indoor pool and hot tub. The hotel I had stayed at time over the years when I was a teen and it has changed hands and the pool has been changed. The new pool is very small but nice. The hot tub that is in... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, We thank you for com[pleting our survey and we appologize for not meeting your exspectations, We are currently upgrading our hotel and we would like tyo offer you a discount on your next stay of 30% please give us another chance . Thank you : More 

Republic, Missouri
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 23, 2015

This hotel could be really great, but it is really outdated and warn down. The pool area is a mess and needs a major upgrade. There were never any towels to dry off with, and only 3 chairs to sit in around the pool area. There were cracks in the walls and broken glass on one of the entrances. The... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest , We would like to offer you our appologies, we have gotten your survey and we appologize for not meeting your excerptations. We have hired a new maitnance crew who are in the process of upgrading our facility we would like to offer you a 30% discount on your next stay. Thank you . More 

Questions? Get answers from hotel staff and past guests. Ask a question

90 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Pool/beach area (2)
Viewed
Room/suite (3)
Viewed
Bathroom (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (77)
Viewed
Hotel & grounds (18)
Viewed
Pool/beach area (8)
Viewed
Room/suite (36)
Viewed
Dining (8)
Viewed
Business center/function rooms (5)
Viewed
Bathroom (1)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Independence
0.2 mi away
BEST WESTERN Truman Inn
BEST WESTERN Truman Inn
#7 of 18 in Independence
4.0 of 5 stars 261 reviews
0.2 mi away
Super 8 Independence/Kansas City Area
0.1 mi away
Days Inn Independence
Days Inn Independence
#12 of 18 in Independence
3.0 of 5 stars 115 reviews
Show Prices
Show Prices
Show Prices
3.2 mi away
Drury Inn & Suites Kansas City Stadium
3.0 mi away
Adam's Mark Hotel & Conference Center
2.6 mi away
Stoney Creek Hotel & Conference Center - Kansas City
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay