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All 17 Independence hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   4200 South Noland Road, Independence, MO 64055 (Formerly Regency Inn)
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Ranked #13 of 17 hotels in Independence
A recent review
5 of 5 stars reviewed 6 days ago
sierrasy Sioux Falls, South Dakota
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77 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
Sioux Falls, South Dakota
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is a great hotel, the front desk attendant was very nice and helpful!!! The hotel is in a older neighborhood but nice and quiet! The beds were very comfortable and nice rooms! The breakfast was also very good, nice and hot!!

Review collected in partnership with this hotel

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Colorado Springs, Colorado
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was friendly and helpful. The rooms were made up nicely. We had 2 Queen beds and there was good room to move around - not crowded. The breakfast was plentiful and had a good variety of hot and cold. The main drawback for us was that the pool water was green. We also had to ask at the... More

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Columbia, Missouri
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The good: The hotel was very clean and the staff was very friendly. The breakfast was also good. The bad: The internet connection is horrible, so if you need it for your job, this is not the place for you. There was a bulldog convention there while we stayed and the dogs were kept in the hallway of the hotel... More

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Saint Robert, Missouri
1 review
2 of 5 stars Reviewed January 27, 2014

In need of renovation! Pool was very dirty. No towels in pool area. Front desk clerks were very friendly and nice! Breakfast buffet was super! Didn't feel real safe. Outside doors to entrance 1 propped open many times! Room door wasn't real secured less you put your weight on it. Room needed dusted from top to bottom.

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Blue Springs, Missouri
1 review
5 of 5 stars Reviewed January 11, 2014

Came in for a girlfriend weekend. The staff here was way beyond any expectation I could ever have. Will definitely stay here again and bring all my friends! If you are ever in the Kansas City area plan your stay here.

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Denver, Colorado
1 review
4 of 5 stars Reviewed December 16, 2013

I stayed at Quality Inn over the weekend and really enjoyed it. Awesome price for room. Staff is great, very friendly and helpful. The pregnant front desk lady(didnt get a name) was very helpful with directions to the Harry S Truman site. My childern really enjoyed the pool and I the hut tub. Breakfast was great many things to choose... More

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Wichita, Kansas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 4, 2013

I reserved the King/Jacuzzi suite. The room was very dark - dark walls and dark carpeting. There were concrete beams on the ceiling that gave it a warehouse/industrial feel. The clerk noted the convience of my room being across the hall from an entrance door - but the door didn't work with the pass card, so no more convenience. The... More

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qualityindependencek, Webmaster at Quality Inn & Suites, responded to this review

Dear guest, Thanks for your comments. We’re very sorry we did not completely meet your expectations. We have corrected some small maintenance issues since your stay, but our goal is to provide 100 percent satisfaction to every guest. Yes, some fixtures are designed to be dark in color, but we take pride that they are clean and well-maintained. We have... More

Independence, Missouri
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed November 17, 2013 via mobile

Room smelled like a giant cigarette, door wouldn't shut unless you slammed all your body weight on it. When you glance at the room its nice, till you actually go inside and look at the room. Smoke detector was completely gone from the ceiling. Way overpriced for what you get!

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qualityindependencek, Webmaster at Quality Inn & Suites, responded to this review

Dear guest, I’m sorry to hear you experienced some maintenance issues at our hotel. A vandalized smoke detector is completely unacceptable. If you had reported this problem we could have moved you to a different room. We strive to always exceed expectations, and we sincerely apologize that we fell short in your case. We’ll do better next time. Sincerely, Hotel... More

Salt Lake City, Utah
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 17, 2013

Very much in need of renovation. Excellent location and nice staff. Room is large but bathroom is too small. Pool area is in odd location. Breakfast Ok but not anything special. Would stay again if they remodel. Pet fee was only $10. Dog loved it.

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Mpls MN
13 reviews 13 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 15, 2013

Stayed at the Quality Inn in august for a KC game. The property is dated and needs some renovations. The staff were nice and breakfast filling. We didn't swim in the pool as it was filthy. The price is right if you are looking for a place to sleep only and aren't picky about your accomodations. The location is nice... More

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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel
Quality Hotel Independence
Quality Inn And Suites
Quality Inn Independence
Independence Quality Inn
Address: 4200 South Noland Road, Independence, MO 64055 (Formerly Regency Inn)
Phone Number:
Location: United States > Missouri > Independence
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 17 hotels in Independence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Official Description (provided by the hotel):
The hotel is located right on I-70, 4 miles from the Kansas City Chiefs-Arrowhead Stadium. Also near to the Kansas City Royals MLB-Kauffman Stadium and the Riverboat Casinos. Just minutes from the Gateway to Independence, Missouri. Steps from major activities and events in the area, a superb East Kansas City location. Complimentary daily hot breakfast included in room rate, free WIFI in all rooms, plenty of free, onsite parking and easy access to nearby freeways. ... more   less 
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