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Quality Inn & Suites

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4200 South Noland Road, Independence, MO 64055 (Formerly Regency Inn)
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1 room 1 guest
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Quality Inn & Suites
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129 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Cuba, Illinois
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed 1 week ago

We stayed 1 night at this motel on our way home from Colorado Springs. Would not recommend it to anyone! Rooms are dirty, it was freezing in our room so we turned off the ac before we went to eat - we asked the manager if the restaurant next door was ok - we were hungry for barbecue and he... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for responding to our survey, I appologize for us not meeting your expectations. We are remodeling our hotel and have put our crew into detailed training , we do apologize to you and hope that you give us another chance and come back and visit us . Thank you FDM Connie More 

Saint Louis, Missouri
1 review
2 of 5 stars Reviewed 3 weeks ago

Booked 4 rooms for a large family visit and arrived late Friday night to a full hotel. From parking lot to lobby witnessed another patron shouting a string of obscenities while gathering his things to check in. While finding our room, an elderly man, clearly confused and a bit ornery/angry, was shouting at my sons that he didn't know where... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for responding to our survey, we would like to apologize for not meeting your expectations. We will be having a enmployee meeting and discuss all issues, again we do apologize,. We would like for you to give us another try and we are giving you a 30% discount on your next stay. Thank you FDM Connie More 

Colorado Springs, Colorado
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Drove for 12 hours. Pulled in here and got room. It was room 104. About 8:30 PM hammering and banging started coming from room above. Called front desk at 8:45 they said it was a repair being done and would end soon. 9 PM go to take a shower and run water for 5 minutes but it is still call.... More 

Was this review helpful? Yes
Personnels, General Manager at Quality Inn & Suites, responded to this review

8-7-2015 ref: Response to your unpleasant experience, Dear Geoff D Colorado Springs, Colorado I sincerely apologize to you for issues you faced during the stay. And, I would personally like to thank you for connecting the Flapper chain that made Toilet water tank seeping heesing water into the drain. Geoff, I would make correspondences regarding noise from new Bathroom Vanity... More 

1 review
1 of 5 stars Reviewed July 25, 2015

Will not stay here again and would recommend to any one that asks to give it a pass. Billed as non- smoking the wave of stale cigarette stench was quite over powering when we opened the door. Stayed anyway as we all were very tired and it was late. Felt like I had slept in an ash tray.

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for responding to our survey, we apologize that we did not meet your needs. We would like for you to give us a second chance we are offering you a discount of 25% off your next stay. Thank you FDM Connie More 

Glen Carbon, Illinois, United States
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 10, 2015

Traveling home to the St. Louis area from sunny South Dakota, we needed an unexpected stop in the Kansas City area. As platinum level Choice Rewards members, we prefer to stay at Choice properties, and this was a pleasant stop. Its an older facility, but it's been updated. The room was surprisingly spacious, with a comfortable bed. The bathroom was... More 

Was this review helpful? Yes 2
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for your responce we value you as a customer and appriciate your nice words. We look forward in seeing you in the future. Thank you FDM Connie More 

loretto, minnesota
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed July 4, 2015

was very satisfied with stay, only problem I had was stepped in some gum on floor. rooms very comfortable, lots of room to move around, breakfast was fair the usual round egg patty, sausage, cold cereal , cheap rolls, but edible, good location, will stay again,

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for responding to our survey we appriciate your comments. We look forward in seeing you in the near future. Thank you FDM Connie More 

Ogallala, Nebraska
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 29, 2015

Clean room, comfortable bed, good shower, good breakfast! Also the staff was friendly even though they were totally filled up for the night and it was rather hectic. While I was checking in, I think three other people tried to check in but they were full. But the front desk was very friendly to them and gave them a number... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest , Thank you for responding to our survey, we appriciate your feedback. We are pleased you enjoyed your stay and we are glad to hear that our front desk staff was very helpful to the other guest looking for rooms. We would love to have you back . Thank you FDM Connie More 

South Jordan, Utah
Level Contributor
99 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 16, 2015

Hotel was quick to send an extra cot and bedding when requested. Breakfast was typical for the chain and the serving dishes kept full despite the late time we arrived to eat. Shower head was nice but looked like it had been repaired many times to the point where the head moved back and forth a few inches in the... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for responding to our survey, we appriciate your feedback. We are pleased that our staff brought you things you requested in a timely manner, also we are glad that breakfast items was always full. We are updating our hotel and would love to see you back . Thank you More 

Arlington, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 15, 2015

Great location right off 70, easy on and off. Didn't have a reservation but was able to get a god rate at the desk. Desk clerk was super nice and helped me regarding my Choice Points account. The building and the rooms are tired and older looking. The door to our 1st floor room did not lock properly. Owners might... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for responding to our survey, We are glad that you enjoyed your stay. We are currently updating our property, and we would love to see you back , so we are offering you a 25% discount on your next stay. Thank you More 

Indianapolis
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 14, 2015 via mobile

Nice property. Good facilities which includes an indoor and outdoor pool plus a fitness center. Decent breakfast. They bake welcoming cookies for you. Next door to the property is a nice barbecue restaurant. Shopping is nearby along with entertainment. Just off I-70, exit 12.

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest , Thank you for responding to our survey. We are very glad you enjoyed your stay as well as the BBQ place next door. Thank you and we look forward to seeing you in the future. Thank You FDM Connie More 

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