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All 17 Independence hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   4200 South Noland Road, Independence, MO 64055 (Formerly Regency Inn)
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Ranked #12 of 17 Hotels in Independence
A recent review
3 of 5 stars reviewed 4 weeks ago
empressoftheuniverse Corydon, Iowa
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115 reviews from our community

Traveler rating
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    18
    32
    23
    17
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46
27
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Corydon, Iowa
Top Contributor
132 reviews 132 reviews
11 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We come to KC every year when the Cardinals are in town, and we like to stay in Independence because of it's convenient location to the sports complex. I had never tried this hotel before. On the hotel website it showed that the first night was a very reasonable price, but it went up considerably the second night (I later... More 

Was this review helpful? Yes 1
Personnels, Owner at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking your time to do our survey. We appreciate your business and we hope to see you again. Thank You, Paul Desai Owner More 

Kansas City, Missouri
1 review
3 of 5 stars Reviewed November 14, 2014 via mobile

Stayed one night in November, and I would stay here again. The AAA rate was right, the bed was small, a light bulb was out, the door lock was secure but showed a gap to the hall, we could hear people walking by, the cookies were fresh and sweet, the list could go on. My significant troubles were corrected promptly... More 

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Personnels, Owner at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for staying with us at Quality Inn. I'm very glad to hear that Connie was able to make your stay enjoyable. We hope you come back and see us if your in the area. Thank You, Paul Desai Owner More 

playa del carmen
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 7, 2014

Upgraded to a suite because we had been robbed in St Louis. So on the way home thought upgrade to a suite. Boys tossed a coin for pull-out sofa. So the winner woke up with red splotches all over his body. Found a live bed bug. Had to go to a pharmacy in Independence. But when I came home I... More 

Was this review helpful? Yes 1
Personnels, Owner at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for staying with us. I do apologize for the issues you encountered, as soon as you checked out I had our pest control come out and check the sleeper sofa. He discovered there were no bed bugs. I sincereley hope you give us another chance if your in the area. Thank You, Paul Desai Owner More 

Orion, Illinois
Contributor
14 reviews 14 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 2, 2014 via mobile

My family and I visited Quality Inn and Suites in Independence earlier this month. The hotel lobby was fairly clean and the guy that checked us in was not the most helpful person. He didn't really say much to me, just wanted my card to check in. Our room was clean except the bathroom which was falling apart. We had... More 

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Personnels, Owner at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to do our survey. Since your visit I have had our maintenance team work on the room in question. I hope to see you soon. Thank You, Paul Desai Owner More 

Spanish Fort, Alabama
Top Contributor
93 reviews 93 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 31, 2014 via mobile

First--the room was clean. Second--there were plenty of breakfast choices. Third--there was a new flat screen tv on the wall. After that I don't have much good to say. The carpets are worn. We were stuck way around the back of the building and the wireless signal was very weak. The tile was broken in the bathroom. The marble facing... More 

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Personnels, Owner at Quality Inn & Suites, responded to this review

Dear Pam, I'm very sorry you did not enjoy your experience here at the Quality Inn. We are currently in the process of doing a bathroom renovation to all our rooms. I also have contacted our internet company to insure all guests get a good signal in there room. Thank You, Paul Desai Owner More 

Maitland, Florida
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed October 14, 2014

Front desk help at late night check in was super friendly. Room was adequate for just a night stay on our way home from a cross-country road trip, but nothing special. Still, a new fan of any Choice Hotel so far.

Review collected in partnership with this hotel

Was this review helpful? Yes
Personnels, Owner at Quality Inn & Suites, responded to this review

Dear Johnny, I'm glad to hear you enjoyed your stay. We hope to see you soon. Thank You, Paul Desai Owner More 

Okmulgee, Oklahoma
Top Contributor
50 reviews 50 reviews
7 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed October 7, 2014

I just arrived and the room did not have a microwave, I asked about it and they brought me one. The tv had snow and it was fixed immediately. The room is nice sized,clean, has a frig. Restaurants shopping near by and it close to the attractions I want to see. I have not cecked out the pool yet. Free... More 

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Personnels, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, I'm glad you enjoyed your stay with us. Please come back and see us anytime!! Thank You, Tabatha Gall More 

Topeka, Kansas, United States
1 review
2 of 5 stars Reviewed October 7, 2014

Was sent here on business trip with husband and do did not choose this hotel. It was a blind purchase from his work through Priceline.com. Once we knew where we were going while on road to there, I checked reviews which scared us of filth, falling apart and bugs. So we asked to see the room before committing. The room... More 

Was this review helpful? Yes
Personnels, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, I apoligize for the issues you encountered while staying with us. Our maintenance team has since fixed all the issues that you found. Thank you for making them aware to us. I also have spoken with our breakfast attendant to ensure all food is cooked correctly. I hope that if your in the area again, you would give... More 

North Las Vegas NV, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

Good Property, friendly people, Great Service. I would stay again. Breakfast is OUTSTANDING! Second floor king and adjacent queen just up steps (not elevator) are totally convenient to the ice machine, lobby, breakfast, and rear parking lot.

Review collected in partnership with this hotel

Was this review helpful? Yes
Personnels, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thanks for staying with us at Quality Inn & Suites. I'm glad our staff was accomodating and that you enjoyed our breakfast. Next race please come see us again. Thank You, Tabatha Gall More 

Roanoke, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 1, 2014

This hotel is very dirty and rundown. When we arrived I looked in the bathtub and there were hairballs and black goo in it. Front desk clerk came in and cleaned it however next morning when I went to take my shower the same nasty stuff was in my tub so I went to my daughters room to take my... More 

Was this review helpful? Yes
Personnels, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, I apoligize for the plumbing issues in your room. Since your visit we have corrected the issue. I hope if your in the area that you will give us another chance. Thank You, Paul Desai More 

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Additional Information about Quality Inn & Suites

Address: 4200 South Noland Road, Independence, MO 64055 (Formerly Regency Inn)
Phone Number:
Location: United States > Missouri > Independence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 87
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Also Known As:
Quality Inn And Suites
Quality Hotel Independence
Quality Inn Independence
Independence Quality Inn

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