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Quality Inn & Suites

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4200 South Noland Road, Independence, MO 64055 (Formerly Regency Inn)
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Quality Inn & Suites
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123 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ogallala, Nebraska
Level Contributor
8 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Clean room, comfortable bed, good shower, good breakfast! Also the staff was friendly even though they were totally filled up for the night and it was rather hectic. While I was checking in, I think three other people tried to check in but they were full. But the front desk was very friendly to them and gave them a number... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest , Thank you for responding to our survey, we appriciate your feedback. We are pleased you enjoyed your stay and we are glad to hear that our front desk staff was very helpful to the other guest looking for rooms. We would love to have you back . Thank you FDM Connie More 

South Jordan, Utah
Level Contributor
98 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was quick to send an extra cot and bedding when requested. Breakfast was typical for the chain and the serving dishes kept full despite the late time we arrived to eat. Shower head was nice but looked like it had been repaired many times to the point where the head moved back and forth a few inches in the... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for responding to our survey, we appriciate your feedback. We are pleased that our staff brought you things you requested in a timely manner, also we are glad that breakfast items was always full. We are updating our hotel and would love to see you back . Thank you More 

Arlington, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location right off 70, easy on and off. Didn't have a reservation but was able to get a god rate at the desk. Desk clerk was super nice and helped me regarding my Choice Points account. The building and the rooms are tired and older looking. The door to our 1st floor room did not lock properly. Owners might... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for responding to our survey, We are glad that you enjoyed your stay. We are currently updating our property, and we would love to see you back , so we are offering you a 25% discount on your next stay. Thank you More 

Indianapolis
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice property. Good facilities which includes an indoor and outdoor pool plus a fitness center. Decent breakfast. They bake welcoming cookies for you. Next door to the property is a nice barbecue restaurant. Shopping is nearby along with entertainment. Just off I-70, exit 12.

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest , Thank you for responding to our survey. We are very glad you enjoyed your stay as well as the BBQ place next door. Thank you and we look forward to seeing you in the future. Thank You FDM Connie More 

Graniteville, South Carolina
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Upon arrival the front desk clerk was not there. It took several minutes for someone to advise if there was a vacancy. The room definitely needs updating but was clean. Due to the air being off the room smelled stale.Plenty of area restaurants within walking distance. Breakfast was typical continental breakfast. I will not be going back.

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, We would like to thank you for completeing our survey. We also would like to apologize for the issues you had on your stay with us. We talked with the front desk and will be doing extra training . We have also hired a new maitnance crew to deal with the issues at hand. We would like to... More 

Hiawatha, Kansas, United States
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 24, 2015

We wanted a night out for our anniversary so we choose this location for the indoor pool and hot tub. The hotel I had stayed at time over the years when I was a teen and it has changed hands and the pool has been changed. The new pool is very small but nice. The hot tub that is in... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, We thank you for com[pleting our survey and we appologize for not meeting your exspectations, We are currently upgrading our hotel and we would like tyo offer you a discount on your next stay of 30% please give us another chance . Thank you : More 

Republic, Missouri
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 23, 2015

This hotel could be really great, but it is really outdated and warn down. The pool area is a mess and needs a major upgrade. There were never any towels to dry off with, and only 3 chairs to sit in around the pool area. There were cracks in the walls and broken glass on one of the entrances. The... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest , We would like to offer you our appologies, we have gotten your survey and we appologize for not meeting your excerptations. We have hired a new maitnance crew who are in the process of upgrading our facility we would like to offer you a 30% discount on your next stay. Thank you . More 

Argyle, Iowa
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 26, 2015

Having stayed at many, many, many different hotels in different countries, I'm super surprised this hotel is not ranked at the top of Independence, MO hotels! This was very clean, roomy, affordable and the staff was very nice. The free breakfast was plentiful, hot food was hot, cold food was cold and the room was kept clean. The only two... More 

Was this review helpful? Yes
Personnels, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Guest, We greatly appriciate your kind words, our staff here work very hard and it is refreshing to see that guest like you appriciate us. For filling our our survey we would like to offer you a 25% discount just for taking the time to respond to us Thank You Front Desk Manager Connie More 

Corydon, Iowa
Level Contributor
132 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed November 24, 2014

We come to KC every year when the Cardinals are in town, and we like to stay in Independence because of it's convenient location to the sports complex. I had never tried this hotel before. On the hotel website it showed that the first night was a very reasonable price, but it went up considerably the second night (I later... More 

Was this review helpful? Yes 1
Personnels, Owner at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking your time to do our survey. We appreciate your business and we hope to see you again. Thank You, Paul Desai Owner More 

Kansas City, Missouri
1 review
3 of 5 stars Reviewed November 14, 2014 via mobile

Stayed one night in November, and I would stay here again. The AAA rate was right, the bed was small, a light bulb was out, the door lock was secure but showed a gap to the hall, we could hear people walking by, the cookies were fresh and sweet, the list could go on. My significant troubles were corrected promptly... More 

Was this review helpful? Yes
Personnels, Owner at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for staying with us at Quality Inn. I'm very glad to hear that Connie was able to make your stay enjoyable. We hope you come back and see us if your in the area. Thank You, Paul Desai Owner More 

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