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American Inn

2.0 of 5 4141 S. Noland Rd., I-70 and Noland Rd. Exit 12, Independence, MO 64055
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21 reviews from our community

Traveler rating
    6
    2
    3
    2
    8
See reviews for
3
3
2
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for American Inn
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Victorville, California
1 review
4 of 5 stars Reviewed June 11, 2013

I stayed at this hotel during my vacation, from California to Virginia. I stayed one night each way. If I had had a bad experience I would have reported it to you. So to be fair I had a very enjoyable stay each time and I felt I had to report this to you. I had several conversations with managers... More 

Was this review helpful? Yes
Carol M, Director of Sales at American Inn, responded to this review

Dear Guest... you are so nice for taking the time to write this review! You are correct in saying that a "bad" review is always going to be posted ! We need the good ones as well and appreciate your kindness! Yes Becky and Tanja are wonderful and always have our guests best interest at heart! We would be lost... More 

Ainsworth, Nebraska
1 review
5 of 5 stars Reviewed June 9, 2013

As I'm working in the area it has been a great place e to stay. The room are clean the service is great. They are good about working around my odd hours. Nice people to visit with. And just all around nice place to stay.

Was this review helpful? Yes
Carol M, Director of Sales at American Inn, responded to this review

Thank you so much for your review! We appreciate our guests and know how busy you are. So when you take the time to report your comments it makes all of us here at The American Inn feel great! Our staff works as a Team and tries really hard to keep our guests happy. Again, thank you so much! Sincerely... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 7, 2013 via mobile

Ok so the stars are figured based on the answers to the questions above. I understand now how this place averaged any % OF A STAR! I am so disgustingly disgusted! Any positive feedback must be getting posted by the management/owner! Not even a trucker would stay here! No Offense! I would leave right now If I were not scared... More 

Was this review helpful? Yes 2
Carol M, Director of Sales at American Inn, responded to this review

Dear "Girl With An Opinion" I want to offer an apology to you for your unpleasant experience while staying with us. We have always maintained an occupancy rate between 75-80% and most of these are corporate accounts that give us continued repeat business. It is unfortunate that you feel the way you do.We strive to maintain a place where our... More 

Smyrna, Tennessee
1 review
5 of 5 stars Reviewed April 2, 2013

I arrived about 1am but got lucky and was checked in.Room was clean and very comfy.The room was quiet despite being ground floor near I 70.Room168 on the end opens to the parking lot ,that was a plus foe me.I didnt even ask for it! Thanks again Carol , ill be back soon.

Was this review helpful? Yes
Carol M, Director of Sales at American Inn, responded to this review

Thank You! I want to express my appreciation for your kind words and the time you took to write about us! As you know from staying with us, we offer our guests a place they can call their " Home Away From Home" while traveling. Thank you again for your review and also for mentioning our Front Desk Clerk Carol...We... More 

Memphis, Tennessee
1 review
1 of 5 stars Reviewed March 19, 2013

I stayed in this hotel and they have bed bugs. This is terrible place to stay. Although, the staff was really nice this was a dump. I had to be moved several times before I was placed in a clean room. When I finally fell asleep, I was awaken and saw what I believed to be roaches in the bed.... More 

Was this review helpful? Yes
Carol M, Director of Sales at American Inn, responded to this review

I want to offer an apology to you for your unpleasant experience while staying with us. We have always maintained an occupancy rate between 75-80% and most of these are corporate accounts that give us continued repeat business. It is unfortunate that you feel the way you do. We have weekly services to professionally treat each of our American owned... More 

Troy, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 11, 2012

A double queen is $60 a night. The rooms are dated. The beds are clean and more on the firm side. I slept great. The bathroom is tiny and not the cleanest. Parts of Hotel look like it's ready to collapse. The hotel staff is friendly, the lobby is very nice, they have free coffee. Easy access to hwy. and... More 

Was this review helpful? Yes 2
Carol M, Director of Sales at American Inn, responded to this review

Thank You for your review after your stay with us. I have recently began to respond to our reviews and apologize for this delay. We do appreciate your business with us and hope you continue to stay with us when you are in town! We have updated all of our rooms since your stay and we plan on continued improvements.... More 

north carolina
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 13, 2012

This motel just located off exit 12 is by far a great place to stay! The front desk ladies are very smart and informative. They have a good rate of about $50.00usd. The rooms are newly renovated with flat screen T.V.'s I have stayded here many times and have always come to find that they always exceed expectations. Very cosy... More 

Was this review helpful? Yes 1
Carol M, Director of Sales at American Inn, responded to this review

Thank You Sir! I have recently started replying to all comments for all six of our locations and wish I had thanked you sooner! We appreciate your kind words and thoughtful attention to our Staff. We all work as a Team and strive to make every guest feel comfortable, safe and secure! Sincerely, Carol M More 

Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 15, 2011

This is basically a pay buy the week meth hotel. I would not recommend this hotel to anyone. I have traveled all over the country and stayed in many hotels. This was absolutely the worst hotel I have ever stayed in. The lobby looks wonderful but thats where they spend all their money. DO NOT STAY HERE!!!!!!!

Was this review helpful? Yes 2
crossett
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 21, 2010

The rooms were horrible we found a crack pipe rolled up in a towel in the bathroom. My mother in law dropped it on the floor and cut her finger, the manager came to our room and said "Yep its a crack pipe and told us they couldn't monitor the people that stayed there. They can control if the rooms... More 

Was this review helpful? Yes 1
Southern Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 25, 2008

I was a little leary when I was looking for motels in Independence. On one website American Inn was given negative reviews. I was very satisfied with my stay there. Everything was very clean and the staff was very friendly. I am planning on going back there this week.

Was this review helpful? Yes 2
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Additional Information about American Inn

Address: 4141 S. Noland Rd., I-70 and Noland Rd. Exit 12, Independence, MO 64055
Phone Number:
Location: United States > Missouri > Independence
Price Range (Based on Average Rates): $
Hotel Class:2 star — American Inn 2*
Number of rooms: 123
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