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All 17 Independence hotels

American Inn

4141 S. Noland Rd., I-70 and Noland Rd. Exit 12, Independence, MO 64055
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42%
Ranked #13 of 17 Hotels in Independence
A recent review
5 of 5 stars Reviewed February 2, 2014
mlh53057 Salem, Missouri
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19 reviews from our community

Traveler rating
    6
    2
    3
    2
    6
See reviews for
2
3
2
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Independence, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not a pleasant stay! The place looks like it was crawling with drug addicts, dirty floors, very few towels, a little afraid to sleep, contact noise. Don't think I will return. People at the front desk didn't seem to concerned.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 5, 2014 via mobile

This hotels it's horrible the bed was wet I'm pretty sure that bed have bedbugs.... My body so itchy...... 😡 😡 I pay $75 And I can't believe my son have to sleep in this hotel I'm so angry..... why this hotel still open

Was this review helpful? Yes 1
Salem, Missouri
Contributor
16 reviews 16 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 2, 2014 via mobile

Management took 20 minutes to answer a complaint about loud music. When I was out for a smoke, there was one room where gay men were coming in and out by the dozen. Management was HIGHLY RUDE when these complaints were brought up. She offered no sort of refund. STAY AWAY FROM THIS GHETTO HOTEL!!!!!

Was this review helpful? Yes 4
Carol M, Director of Sales at American Inn, responded to this review

Dear mlh53057, Hello again! You and I have actually talked to each other back in February! I believe we came to an agreement of resolution to your situation. However, I failed to reply to this online review and I apologize to you. You are a very nice person and we have confronted the front desk clerk that was on duty... More

1 review
4 of 5 stars Reviewed February 1, 2014

I have been staying at American Inn when in town, and I am glad to do so. After the poor customer service I received from Motel 6 in Blue Springs, this place is so much nicer, cleaner, and conveniently located than Motel 6. It is a good value for the price and has a convenient location. The lady working the... More

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Carol M, Director of Sales at American Inn, responded to this review

Dear mlh53057, Hello again! You and I have actually talked to each other back in February! I believe we came to an agreement of resolution to your situation. However, I failed to reply to this online review and I apologize to you. You are a very nice person and we have confronted the front desk clerk that was on duty... More

Nashville, Tennessee
Top Contributor
57 reviews 57 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed October 28, 2013

The room is so-so. The best thing I can say about this place is the location is great. It's just off the Interstate, has a BBQ place across the street, and a shopping center just behind it. Virtually all hotels serve some kind of breakfast, this place serves nothing except coffee. That's a deal breaker for me. Unfortunately, I have... More

Was this review helpful? Yes 1
Mabank, Texas
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 2, 2013

We stay at this location when in KC.Everything you need is usally close by. The staff is what makes this place worth the stay. This location does not serve any type of breakfast, (which is surprising this day in time), but they have fresh coffee in the lobby 24-7 due to the fact that a lot of professional drivers stay... More

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1 review
5 of 5 stars Reviewed July 29, 2013 via mobile

We live in joplin but we went to see rick springfield in KC. We were too tired to drive home so we stopped in independence. We didnt want to spend too much since it was so late so I called around. When I called this place chris who answered the phone was so pleasant and normally at that hour hotel... More

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Carol M, Director of Sales at American Inn, responded to this review

Alan, What a wonderful review! I will make sure Chris is aware of your kind words! We really do try and make our Guests 1st Priority no matter what time of night it is! I am so glad to read how well Chris took care of you! I know how much time it takes to sit down and write this... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 18, 2013 via mobile

I stay here for work a lot and never have had a bad room. Always nice a quiet, stay. It can fill up fast so best to call ahead. Many restaurant's around and a Walgreens on the other side of the highway. Everything is close if you have an emergency

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Carol M, Director of Sales at American Inn, responded to this review

Thank you for the time you took to give us your review. We appreciate all comments and want each guest to know how important your words are to all of us ! Our Staff is a great Team and we hear from so many guests what a difference they make! Again, thank you ! Sincerely, Carol M- Director of Sales... More

Victorville, California
1 review
4 of 5 stars Reviewed June 11, 2013

I stayed at this hotel during my vacation, from California to Virginia. I stayed one night each way. If I had had a bad experience I would have reported it to you. So to be fair I had a very enjoyable stay each time and I felt I had to report this to you. I had several conversations with managers... More

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Carol M, Director of Sales at American Inn, responded to this review

Dear Guest... you are so nice for taking the time to write this review! You are correct in saying that a "bad" review is always going to be posted ! We need the good ones as well and appreciate your kindness! Yes Becky and Tanja are wonderful and always have our guests best interest at heart! We would be lost... More

Ainsworth, Nebraska
1 review
5 of 5 stars Reviewed June 9, 2013

As I'm working in the area it has been a great place e to stay. The room are clean the service is great. They are good about working around my odd hours. Nice people to visit with. And just all around nice place to stay.

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Carol M, Director of Sales at American Inn, responded to this review

Thank you so much for your review! We appreciate our guests and know how busy you are. So when you take the time to report your comments it makes all of us here at The American Inn feel great! Our staff works as a Team and tries really hard to keep our guests happy. Again, thank you so much! Sincerely... More

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Additional Information about American Inn

Address: 4141 S. Noland Rd., I-70 and Noland Rd. Exit 12, Independence, MO 64055
Location: United States > Missouri > Independence
Price Range (Based on Average Rates): $
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