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All 17 Independence hotels

American Inn

4141 S. Noland Rd., I-70 and Noland Rd. Exit 12, Independence, MO 64055
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44%
Ranked #14 of 17 hotels in Independence
A recent review
5 of 5 stars Reviewed February 2, 2014
mlh53057 Salem, Missouri
  • Overview
  • Reviews (18)
  • Photos (11)
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  • Room tips (7)
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18 people have reviewed this hotel

Traveler rating
    6
    2
    3
    1
    6
See reviews for
2
2
2
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

This hotels it's horrible the bed was wet I'm pretty sure that bed have bedbugs.... My body so itchy...... 😡 😡 I pay $75 And I can't believe my son have to sleep in this hotel I'm so angry..... why this hotel still open

Was this review helpful? Yes
Salem, Missouri
Contributor
15 reviews 15 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 2, 2014 via mobile

Management took 20 minutes to answer a complaint about loud music. When I was out for a smoke, there was one room where gay men were coming in and out by the dozen. Management was HIGHLY RUDE when these complaints were brought up. She offered no sort of refund. STAY AWAY FROM THIS GHETTO HOTEL!!!!!

Was this review helpful? Yes 2
Carol M, Director of Sales at American Inn, responded to this review

Dear mlh53057, Hello again! You and I have actually talked to each other back in February! I believe we came to an agreement of resolution to your situation. However, I failed to reply to this online review and I apologize to you. You are a very nice person and we have confronted the front desk clerk that was on duty... More

1 review
4 of 5 stars Reviewed February 1, 2014

I have been staying at American Inn when in town, and I am glad to do so. After the poor customer service I received from Motel 6 in Blue Springs, this place is so much nicer, cleaner, and conveniently located than Motel 6. It is a good value for the price and has a convenient location. The lady working the... More

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Carol M, Director of Sales at American Inn, responded to this review

Dear mlh53057, Hello again! You and I have actually talked to each other back in February! I believe we came to an agreement of resolution to your situation. However, I failed to reply to this online review and I apologize to you. You are a very nice person and we have confronted the front desk clerk that was on duty... More

Nashville, Tennessee
Top Contributor
50 reviews 50 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 28, 2013

The room is so-so. The best thing I can say about this place is the location is great. It's just off the Interstate, has a BBQ place across the street, and a shopping center just behind it. Virtually all hotels serve some kind of breakfast, this place serves nothing except coffee. That's a deal breaker for me. Unfortunately, I have... More

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Mabank, Texas
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 2, 2013

We stay at this location when in KC.Everything you need is usally close by. The staff is what makes this place worth the stay. This location does not serve any type of breakfast, (which is surprising this day in time), but they have fresh coffee in the lobby 24-7 due to the fact that a lot of professional drivers stay... More

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1 review
5 of 5 stars Reviewed July 29, 2013 via mobile

We live in joplin but we went to see rick springfield in KC. We were too tired to drive home so we stopped in independence. We didnt want to spend too much since it was so late so I called around. When I called this place chris who answered the phone was so pleasant and normally at that hour hotel... More

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Carol M, Director of Sales at American Inn, responded to this review

Alan, What a wonderful review! I will make sure Chris is aware of your kind words! We really do try and make our Guests 1st Priority no matter what time of night it is! I am so glad to read how well Chris took care of you! I know how much time it takes to sit down and write this... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 18, 2013 via mobile

I stay here for work a lot and never have had a bad room. Always nice a quiet, stay. It can fill up fast so best to call ahead. Many restaurant's around and a Walgreens on the other side of the highway. Everything is close if you have an emergency

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Carol M, Director of Sales at American Inn, responded to this review

Thank you for the time you took to give us your review. We appreciate all comments and want each guest to know how important your words are to all of us ! Our Staff is a great Team and we hear from so many guests what a difference they make! Again, thank you ! Sincerely, Carol M- Director of Sales... More

Victorville, California
1 review
4 of 5 stars Reviewed June 11, 2013

I stayed at this hotel during my vacation, from California to Virginia. I stayed one night each way. If I had had a bad experience I would have reported it to you. So to be fair I had a very enjoyable stay each time and I felt I had to report this to you. I had several conversations with managers... More

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Carol M, Director of Sales at American Inn, responded to this review

Dear Guest... you are so nice for taking the time to write this review! You are correct in saying that a "bad" review is always going to be posted ! We need the good ones as well and appreciate your kindness! Yes Becky and Tanja are wonderful and always have our guests best interest at heart! We would be lost... More

Ainsworth, Nebraska
1 review
5 of 5 stars Reviewed June 9, 2013

As I'm working in the area it has been a great place e to stay. The room are clean the service is great. They are good about working around my odd hours. Nice people to visit with. And just all around nice place to stay.

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Carol M, Director of Sales at American Inn, responded to this review

Thank you so much for your review! We appreciate our guests and know how busy you are. So when you take the time to report your comments it makes all of us here at The American Inn feel great! Our staff works as a Team and tries really hard to keep our guests happy. Again, thank you so much! Sincerely... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 7, 2013 via mobile

Ok so the stars are figured based on the answers to the questions above. I understand now how this place averaged any % OF A STAR! I am so disgustingly disgusted! Any positive feedback must be getting posted by the management/owner! Not even a trucker would stay here! No Offense! I would leave right now If I were not scared... More

Was this review helpful? Yes 1
Carol M, Director of Sales at American Inn, responded to this review

Dear "Girl With An Opinion" I want to offer an apology to you for your unpleasant experience while staying with us. We have always maintained an occupancy rate between 75-80% and most of these are corporate accounts that give us continued repeat business. It is unfortunate that you feel the way you do.We strive to maintain a place where our... More

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Additional Information about American Inn

Address: 4141 S. Noland Rd., I-70 and Noland Rd. Exit 12, Independence, MO 64055
Location: United States > Missouri > Independence
Price Range (Based on Average Rates): $
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11 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (1)
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Hotel & grounds (1)
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Other (10)

Amenities

Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Swimming Pool Wheelchair access Airport Transportation
Official Description (provided by the hotel)
We are located just minutes from Downtown Kansas City, the Harry Truman Library and Home, and historical Independence Square. This hotel is minutes from the Chiefs/Royals Stadium. Worlds of Fun and Oceans of Fun are just a short drive away. Amenities include: Spirits Lounge with Keno; free local calls & morning coffee; video arcade and ATM; 73 cable channels; outdoor pool and guest laundry; large truck and RV parking. ... more   less 
Number of rooms
123

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