We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Independence hotels

Comfort Suites Independence

2.5 of 5 Hotel   |   19751 E Valley View Parkway, Independence, MO 64057
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Suites Independence to your Saves list
Comfort Suites Independence
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
90%
Ranked #3 of 17 hotels in Independence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Greg L Friendswood, Texas
  • Reviews (144)
  • Photos (19)
  • Amenities
  • Q&A
  • Room tips (20)
  • Location
  • More
Write a Review

144 people have reviewed this hotel

Traveler rating
    95
    34
    13
    2
    0
See reviews for
61
21
9
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Friendswood, Texas
Contributor
15 reviews 15 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The room was large and was extremely clean. In addition to the two queen beds there was also a sofa and coffee table. Staff was very helpful and courteous. Breakfast was good and had a large selection. It was conveniently close to the Truman NHS and the Truman library. This hotel is a great value. We would stay here again.

Was this review helpful? Yes
Bellevue, Nebraska
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very pleased for the price. Easy to find, but far enough off the Interstate so traffic noise is minimal. Hotel was crowded but room noise was not a problem. Staff was efficient and honored my room requests. Large breakfast area with good choices, including sausage, eggs, blueberry waffle batter, fruit, and both kids and adult yogurt. Pool was small and... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear TheHolidayRoad, Thanks for choosing our hotel and sharing your nice review. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More

Hayward, California
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 16, 2014

The room was large and clean. Breakfast was good except we couldn't get the person working there to get us waffle mix, others also ask but the person keep telling everyone to wait 15 minutes, we were they a half hour and they never brought any mix to make waffles but when we were leaving and look in the breakfast... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear Gene G, Thanks for taking the time to write and post your review about your stay with us. I'm sorry about the lack of waffle mix when you wanted it at breakfast and hope you will accept my apologies for the disappointment and inconvenience you experienced. I'll work with our breakfast team to make sure we have all items... More

Surrey, Canada
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 16, 2014

Great hotel, room was clean and comfy, breakfast was great. Located far enough off the highway to be quiet, and located close to restaurants and shopping. Good price and friendly staff, would definitely stay again.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear driver604, Thank you very much for posting your excellent comments about your stay at our hotel. We value your business and are proud to deliver a higher quality guest experience than our competitors. We look forward to welcoming you back and serving you again. Sincerely, Ken Jacobs Guest Relations More

Midwest
Top Contributor
69 reviews 69 reviews
37 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed June 10, 2014

Stayed here a couple weeks ago. Everything was nice, room was very clean and furnishings were also nice. I would definitely stay here again. Breakfast was good with a lot of choices. Plenty of parking and restaurants nearby. We walked around to the back and saw a couple of benches off of the indoor pool. Was nice to sit outside... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear OkieDokielll, Thanks for posting your excellent review about your recent stay at our hotel. I'm glad you enjoyed your time with us. We are very proud of our people and appreciate your recognition of jobs well done by our team. We look forward to welcoming you back and thanking you in person the next time you are here. Sincerely,... More

Iowa, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 9, 2014

The hotel was easy to find and close to an interstate. There are sit down restaurants within walking distance. The lady who checked us in was not very polite. I had a Choice employee discount that I used to stay at this hotel, and she tried to make me feel guilty for having the low rate. It was very odd.... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear Megan J, Thanks for staying with us and posting your review. I'm sorry you were disappointed with us and apologize for the poor service, housekeeping and other discomforts you experienced. I'll use your review in discussions and training to improve our operation. I hope you will give us another chance to earn your respect on a future visit. Sincerely,... More

Fort Myers, Florida
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 24, 2014

Great location close to interstate & hwy. We travel frequently and have to say our bed was the most comfortable we have ever had in any hotel ever. We found the free breakfast & coffee so good and we did have bacon during our 6 night stay. We felt safe during our stay. Free papers in the lobby in am.... More

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear LeilaJean. Thanks so much for sharing your wonderful comments about your recent stay with us. We endeavor to give all our guests the best in service and accommodations and we appreciate your compliments. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations Manager More

Nashville, Tennessee
Top Contributor
87 reviews 87 reviews
85 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 20, 2014

Clean hotel - easy access to highway - near shopping mall and several restaurant choices - very good internet access - friendly staff - just OK breakfast (one whole week and no bacon! Thankfully a Waffle House was not far away!) - would stay here again.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear UTCFan, Thanks for staying with us and posting your nice review. I'm sorry we didn't have any bacon out at breakfast during your stay and will review the proper procedures for breakfast items with our team so we can improve our service. I hope you will continue to let us know how we are doing the next time you... More

Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 20, 2014

I've been staying in this chain hotel across the country twice over, all different states. I reserved this based on guests reviews on Choice Privileges and I couldn't disagree more after my stay. Where to begin? The hotel lobby looks nice but smells moldy and like wet carpet. The weather is humid but that's no excuse. Same with guest room... More

Was this review helpful? Yes 2
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear Bella M, I am truly sorry you were so disappointed with us during your recent stay and offer my sincere apologies for the discomforts, frustrations and inconvenienced you experienced here. We want to deliver the best in service and accommodations and take it very seriously when we fail. We'd like the opportunity to make amends and hope you will... More

Eastern Iowa
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 18, 2014

Stayed for 2 nights. The room itself was large and clean. Noise from outside was almost totally blocked out (other than the garbage trucks at 5 in the morning)-- which made for great sleeping. The pillows and beds were so comfortable. Breakfast staff was efficient and quickly cleaned and stocked the food. Love the fridge and microwave in the room.... More

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear Janelle A, Thank you very much for taking the time to share your recent experience at our hotel. I'm very sorry we didn't do a better job of managing the pool area while you were here and understand your disappointment. I will use your review in discussions and training to improve our operation so this does not continue or... More

Owners: What's your side of the story?
If you own or manage Comfort Suites Independence, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Suites Independence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Independence

Address: 19751 E Valley View Parkway, Independence, MO 64057
Phone Number:
Location: United States > Missouri > Independence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Independence 2.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Choice Hotels, Orbitz, Travelocity, Tingo, Despegar.com, Agoda, BookingOdigeoWL, Venere and Otel so you can book your Comfort Suites Independence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Independence Hotel Independence
Independence Comfort Suites

19 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (9)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Independence #3 Business Hotel in Independence #4 Romantic Hotel in Independence
Hotel Class
Number of rooms
88

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer