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All 17 Independence hotels

Comfort Suites Independence

2.5 of 5 Hotel   |   19751 E Valley View Parkway, Independence, MO 64057
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Ranked #3 of 17 hotels in Independence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Caroline K Waldfischbach-Burgalben, Rheinland-Pfalz, Germany
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147 people have reviewed this hotel

Traveler rating
    96
    35
    14
    2
    0
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62
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Waldfischbach-Burgalben, Rheinland-Pfalz, Germany
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were here for a family visit and it was great! Extremely affordable, very clean, great coffee in the morning. Close to everything like restaurants, shopping, zoo, and historical sites. We thoroughly enjoyed our stay here and would stay again.

Was this review helpful? Yes
Kalispell, Montana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in town for the Ringside World Boxing tournament. I had called three other hotels that were already full so this was not based on anything other than it was the first one we could find. It is located close to the Independence event center and there are multiple places to eat that are nice and very close. Although... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear BBQ_Bob2011, Thanks for calling us and posting your nice review about your stay here. I'm glad we could accommodate you and that you were happy with the service and accommodations we provide. I hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations More

Kansas
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 27, 2014

We stay in Independence once a month while up for a game or grandkids. Usually stay at a different hotel but they were full. We used to stay at Comfort until the other opened. In comparison I'd say, except in a pinch, I'd choose the competition. Why? It's the little things. The room was nice and spacious and clean. No... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear drhalfpint, Thank you for staying with us and posting your candid comments. I'm very sorry you were unhappy with us during your recent stay and offer my sincere apologies for the frustration, disturbance and inconvenience you experienced here. We want all our guests to be happy they decided to stay with us and take it very seriously when we... More

Friendswood, Texas
Contributor
15 reviews 15 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 20, 2014

The room was large and was extremely clean. In addition to the two queen beds there was also a sofa and coffee table. Staff was very helpful and courteous. Breakfast was good and had a large selection. It was conveniently close to the Truman NHS and the Truman library. This hotel is a great value. We would stay here again.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear Greg L, Thanks for choosing our hotel and for taking the time to write and post your great review. We know you have a lot of hotels to choose from, and are glad you hear that you were happy with the service and accommodations we provide. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More

Bellevue, Nebraska
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 29, 2014

Very pleased for the price. Easy to find, but far enough off the Interstate so traffic noise is minimal. Hotel was crowded but room noise was not a problem. Staff was efficient and honored my room requests. Large breakfast area with good choices, including sausage, eggs, blueberry waffle batter, fruit, and both kids and adult yogurt. Pool was small and... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear TheHolidayRoad, Thanks for choosing our hotel and sharing your nice review. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More

Hayward, California
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 16, 2014

The room was large and clean. Breakfast was good except we couldn't get the person working there to get us waffle mix, others also ask but the person keep telling everyone to wait 15 minutes, we were they a half hour and they never brought any mix to make waffles but when we were leaving and look in the breakfast... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear Gene G, Thanks for taking the time to write and post your review about your stay with us. I'm sorry about the lack of waffle mix when you wanted it at breakfast and hope you will accept my apologies for the disappointment and inconvenience you experienced. I'll work with our breakfast team to make sure we have all items... More

Surrey, Canada
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 16, 2014

Great hotel, room was clean and comfy, breakfast was great. Located far enough off the highway to be quiet, and located close to restaurants and shopping. Good price and friendly staff, would definitely stay again.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear driver604, Thank you very much for posting your excellent comments about your stay at our hotel. We value your business and are proud to deliver a higher quality guest experience than our competitors. We look forward to welcoming you back and serving you again. Sincerely, Ken Jacobs Guest Relations More

Midwest
Top Contributor
73 reviews 73 reviews
40 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed June 10, 2014

Stayed here a couple weeks ago. Everything was nice, room was very clean and furnishings were also nice. I would definitely stay here again. Breakfast was good with a lot of choices. Plenty of parking and restaurants nearby. We walked around to the back and saw a couple of benches off of the indoor pool. Was nice to sit outside... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear OkieDokielll, Thanks for posting your excellent review about your recent stay at our hotel. I'm glad you enjoyed your time with us. We are very proud of our people and appreciate your recognition of jobs well done by our team. We look forward to welcoming you back and thanking you in person the next time you are here. Sincerely,... More

Iowa, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 9, 2014

The hotel was easy to find and close to an interstate. There are sit down restaurants within walking distance. The lady who checked us in was not very polite. I had a Choice employee discount that I used to stay at this hotel, and she tried to make me feel guilty for having the low rate. It was very odd.... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear Megan J, Thanks for staying with us and posting your review. I'm sorry you were disappointed with us and apologize for the poor service, housekeeping and other discomforts you experienced. I'll use your review in discussions and training to improve our operation. I hope you will give us another chance to earn your respect on a future visit. Sincerely,... More

Fort Myers, Florida
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 24, 2014

Great location close to interstate & hwy. We travel frequently and have to say our bed was the most comfortable we have ever had in any hotel ever. We found the free breakfast & coffee so good and we did have bacon during our 6 night stay. We felt safe during our stay. Free papers in the lobby in am.... More

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear LeilaJean. Thanks so much for sharing your wonderful comments about your recent stay with us. We endeavor to give all our guests the best in service and accommodations and we appreciate your compliments. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations Manager More

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Additional Information about Comfort Suites Independence

Address: 19751 E Valley View Parkway, Independence, MO 64057
Phone Number:
Location: United States > Missouri > Independence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Independence 2.5*
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Also Known As:
Comfort Suites Independence Hotel Independence
Independence Comfort Suites

19 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Independence #3 Business Hotel in Independence #4 Romantic Hotel in Independence
Hotel Class
Number of rooms
88

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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