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Americas Best Value Inn-Independence-Kansas City

2.0 of 5 13710 East 42nd Terrace, Independence, MO 64055-4748
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Americas Best Value Inn-Independence-Kansas City
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Americas Best Value Inn-Independence-Kansas City
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25 reviews from our community

Traveler rating
    8
    7
    2
    4
    4
See reviews for
7
5
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Michigan
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed 2 weeks ago

Well the room smelled musty and like wet dirty socks I was approached by a hooker in the parking lot Cleanliness is not their strong suit. I think from now on I'll keep driving It just wasn't a great stay or sleep. I would recommend only staying here if you must.

Was this review helpful? Yes
Nevada, Missouri
Top Contributor
74 reviews 74 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed September 30, 2014

First off - the young lady that checked us in was AWESOME (sorry I didn't get her name) this hotel is adequate for a place to stay. Fairly, barely, clean. Bed was a bit hard. But the carpet was at the point of that yucky slimy walk with shoes on point. But in defense....they looked to be in the process... More 

Was this review helpful? Yes 1
Kina G, Guest Relations Manager at Americas Best Value Inn-Independence-Kansas City, responded to this review

Thank you for taking the time to review your stay with us. We are currently upgrading our rooms for a more comfortable and updated stay for our guests. We are very pleased to hear that our staff was great and that you enjoyed your stay. Thank you for choosing America's Best Value Independence! More 

Tulsa, Oklahoma
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2014

The room smelled musty and like it had been a smoking room. Carpet dirty with cigarette burns in them. Bathroom door stop was used as an ashtray. There was towel hanging behind bathroom curtain, who knows how long. It was discolored. The smoke detector was malfunctioning and personnel took it, but didn't have a replacement. So we were in a... More 

Was this review helpful? Yes 1
Kina G, Guest Relations Manager at Americas Best Value Inn-Independence-Kansas City, responded to this review

Thank you for taking the time to review your stay with us. We want to apologize for your stay. Your room should have not been given to you in that state and we will be talking to our staff. We are also working on upgrading our rooms so we won't have issues like this again. We are truly sorry. More 

Omaha, Nebraska
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 10, 2014

We had a very pleasent stay. I read mixed reviews about this hotel but we decided to go ahead and stay. As soon as we walked in the lobby we knew we chose the right place. Staff was very friendly and helpful. We walked into the room and it smelled nice and clean. Beds were nice and comfy, good water... More 

Was this review helpful? Yes 5
Kina G, Guest Relations Manager at Americas Best Value Inn-Independence-Kansas City, responded to this review

Thank you for taking the time to review your stay with us. We are very pleased to hear that you enjoyed every part of your stay. We can't wait to see you again at America's Best Value Inn in Independence! More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 26, 2014

Did not live up to the 4 star rating. Smelled like had been a smoking room. Carpet dirty. Used towel hanging behind bathroom door. No hair dryer or Kleenex. Just did not feel clean. Bed and shower were ok. Room felt damp and moldy. Also a hole in wall between bed and bathroom.

Was this review helpful? Yes 1
Kina G, Guest Relations Manager at Americas Best Value Inn-Independence-Kansas City, responded to this review

Thank you for taking the time to review your stay with us. We want to apologize for all the issues regarding your stay. We have spoken to the staff and housekeeping to make sure our rooms are presented better and cleaned efficiently for our customers. This will never be an issue again. We are also doing some updates to our... More 

Moberly, Missouri
Top Contributor
57 reviews 57 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 16, 2014

The room we received was on the upper level and had been recently remodeled. The room had no odd smell and was very clean. The A/C was nice and cold and there was a fridge and microwave in the room. Beds were pretty comfortable, too. Breakfast was small, but no more than what you would expect for a hotel like... More 

Was this review helpful? Yes 6
Kina G, Guest Relations Manager at Americas Best Value Inn-Independence-Kansas City, responded to this review

Thank you for taking the time to review your stay with us. We are very pleased that you enjoyed it. We are working on some cosmetic changes and happy to see that you noticed a couple of them. We hope you choose us on your next visit to Kansas City! More 

Omaha, Nebraska
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 9, 2014

This hotel should have no stars. The room that I was given smelled like smoke so bad that I wouldn't even take my clothes into it. Also the sheets and comforter had burn marks in them. There was a party being thrown above our room with a bunch of shirtless guys whistling at my girl friend and yelled things at... More 

Was this review helpful? Yes 2
Kina G, Guest Relations Manager at Americas Best Value Inn-Independence-Kansas City, responded to this review

Thank you for taking the time to review your stay with us. We want to apologize for your stay. We are speaking with staff about the odors and other guests asap! We want to get this fixed so we never have these issues again. Once again, we apologize. More 

Sedalia, Missouri
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 6, 2014

Dirty shower curtain, no tissues in room, breakfast empty and dirty- looking-area,hard beds, small towels, toilet slow-flushing, extremely small bthrm, cheap price gets you cheap hotel, your choice.....check-in service was friendly though..

Was this review helpful? Yes 1
Kina G, Guest Relations Manager at Americas Best Value Inn-Independence-Kansas City, responded to this review

Thank you for taking the time to review your stay with us. We want to apologize for your stay. We strive for the best service and rooms. We are glad our staff took care of you but we are updating our rooms and will only provide the best. Once again, we apologize but we hope you will chose us again... More 

Columbia, Pennsylvania
2 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 18, 2014 via mobile

I had many other hotels to choose from but I chose to stay here after reading the reviews. Motel looked as if it has recently been remodeled. Room was just what I needed. Beds were very comfy and the microwave and fridge were a big plus. Will return next time I am in town.

Was this review helpful? Yes 9
Kina G, Guest Relations Manager at Americas Best Value Inn-Independence-Kansas City, responded to this review

Thank you for taking the time to review your stay with us. We are very pleased to hear you enjoyed your stay with us. We are glad to hear not only you enjoyed your stay, but your rest in our beds as well. Very happy to see that our reviews led you to your decision to choose us. We hope... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 29, 2013 via mobile

let me start off by saying that i had lost my only credit card. i called in advance to make sure i could still use the card even thugh i didnt have it i just needed to verify wih an id. i get there and they tell me they cant accept that payment so im angry at this point but... More 

Was this review helpful? Yes 2
Kina G, Marketing Manager at Americas Best Value Inn-Independence-Kansas City, responded to this review

Thank you for taking the time out to review our hotel. We just want to apologize for your unpleasant stay. We pride ourselves on clean, comfortable rooms and exceptional customer service and we are truly sorry that you did not receive that. We have made several changes since your stay with us and we hope you are willing to give... More 

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Additional Information about Americas Best Value Inn-Independence-Kansas City

Address: 13710 East 42nd Terrace, Independence, MO 64055-4748
Location: United States > Missouri > Independence
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn-Independence-Kansas City 2*
Number of rooms: 95
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Also Known As:
Red Roof Inn Independence
Independence Red Roof Inn

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