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Hilton Garden Inn Independence

3.0 of 5 19677 E Jackson Drive, Independence, MO 64057
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Certificate of Excellence 2014
Hilton Garden Inn Independence
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Hilton Garden Inn Independence
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259 reviews from our community

Traveler rating
    106
    87
    36
    19
    11
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73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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OKLA
Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a convention here this month and every thing went well except Friday Night. The hotel had booked a Father/Daughter dance (girl scouts) with the band right next to our divider between the dance and our speaker. I didn't get to hear much of what the speaker said due to the bass sound and heavy rhythm. We had flown... More 

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Missouri
Top Contributor
61 reviews 61 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently spent three nights at the Hilton Garden Inn and once again have great things to say about this property. The hotel is clean and the staff does a great job making you feel welcome. My room was great, a comfortable bed, flat screen TV and a shower head that actually had water pressure. I ate breakfast every day... More 

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Southfield, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is located on the outer ring of a Shopping Center, and the parking is a bit wonky as it shares it with a restaurant and convention center. The interior is similar to all other Hilton Garden Inns. The service was nice and polite, the rooms were quite and clean. Good place to get a nights' rest.

Review collected in partnership with Hilton Garden Inn

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marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

Thank you for sharing your experience at the Hilton Garden Inn Independence. We are so glad you enjoyed your stay. We hope future travel will bring you back to our area. More 

Warrensburg
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was nice and clean. The price was good and the staff was friendly. The only complaint we had was that the mattress had a huge indention on one side. It was a good location for restaurants, shopping and movies.

Review collected in partnership with Hilton Garden Inn

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marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

Thank you for choosing to stay at the Hilton Garden Inn Independence. We value your opinion and apologize you found our mattress unacceptable. Our housekeepers work very hard to keep our rooms clean and an unacceptable mattress is not a standard at our hotel. I hope you consider staying with us again. More 

Ft. Myers, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

When traveling from Denver to Florida, I was very pleasantly surprise to find such a nice hotel on the road. Significantly nicer than the usual roadside motels and very clean, friendly, and professional. Would stay again.

Review collected in partnership with Hilton Garden Inn

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marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

Thanks for stopping at the Hilton Garden Inn Independence during your trip. We were glad to have you and hope to see you again. More 

Imperial, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great staff and the appearance of the hotel was great. Ease of check out was a perk. I would have used more amenities, but I was dog tired. Great room, great sleep and great bathroom. Love you guys! Jerry

Review collected in partnership with Hilton Garden Inn

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marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

Thank you Jerry for sharing your experience with the Hilton Garden Inn. We truly value you as a guest in our home and hope to see you again soon! More 

NC
Top Contributor
53 reviews 53 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good HGI option with a great staff. Everyone was very accommodating and there was a definite buzz around the place since I stayed there around the World Series. You could tell the staff was pretty excited :) One of the best parts is that you can walk to the attached Hereford House, which I end up doing... More 

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marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

It was an exciting time to be at the Hilton Garden Inn during the Royals season. We are glad you enjoyed your stay. Thank you for the great comments. I will definitely share with the staff. More 

Golden Isles of Georgia, Georgia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After 13 hrs on the road a very good place to stay. Only issue, housekeeping used TOO much air freshener possibly to conceal cigarette smoke. We mentioned this at checkout and they didn't charge us for the night. Completely unexpected. Great breakfast available. Adjoining restaurant, Hereford's, very good but a little pricey for dinner.

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marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

Thank you for staying with us. I'm so glad the front desk addressed your concern with the smell of your room. We sure hope your travels bring you back to our area again. More 

Independence, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn in Independence has a great staff and friendly people. They also have the best breakfast ever for a hotel! They had so many choices and a wide variety of food! It is a great location because it is close to many eating places for the evening as well as near a theatre and shopping center.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

Thank you for sharing your positive experience at the Hilton Garden Inn Independence. We truly appreciate your business and great review. We hope to see you next time. More 

Boulder, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

DO NOT stay at this hotel when they are hosting the Silver Gloves Boxing Tournament each year. It was an unsafe and unhealthy experience. Lots of fights, loud music, alcohol, drugs, unsupervised children, and the hotel was unclean due to this. The staff were friendly and helpful but had absolutely zero control of the situation.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

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Additional Information about Hilton Garden Inn Independence

Address: 19677 E Jackson Drive, Independence, MO 64057
Phone Number:
Location: United States > Missouri > Independence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Independence 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Hilton Garden Inn Independence Hotel Independence
Hilton Independence
Independence Hilton Garden Inn
Hotel Style:
#3 Business Hotel in Independence

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