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All 17 Independence hotels

Hilton Garden Inn Independence

3.0 of 5 Hotel   |   19677 E Jackson Drive, Independence, MO 64057
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77%
Ranked #6 of 17 hotels in Independence
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Debra H Lucas, Texas, United States
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211 people have reviewed this hotel

Traveler rating
    89
    69
    30
    16
    7
See reviews for
64
34
17
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
North Platte, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

I had a bad experience during my stay at this hotel. My family arrived back to hotel in the evening to find the door propped open. Luckily nothing was stolen. I spend a lot of time talking with staff about what to do following this incident, which occurred on the 1st day of 4. I almost switched hotels and if... More

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Lucas, Texas, United States
1 review
3 of 5 stars Reviewed 1 week ago

My sisters and I took our dad on a trip to KC to go to a Chiefs and Royals game for his 75th birthday (he wants to see as many stadiums as he can). Our stay was fine in the hotel. Front desk staff were helpful with our needs as well as housekeeping. However, the parking lot was full of... More

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St. Louis, United States
1 review
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay. The bed was a little hard for our taste and the constant hum at not from what sounded like the cooling unit was annoying. But overall, if we are back in the area we will stay here again!! :)

Review collected in partnership with Hilton Garden Inn

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Plymouth, United States
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly staff, beautiful well-maintained landscape. We were only here for one night but found it to be a clean, comfortable stay. There were lots of shopping and dining options in the area. The A/C put off a icky smell, but cooled very well. Free WiFi, bottled water and mini-fridge was a plus. This was a good value and I... More

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marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

Thank you for sharing your experience with the Hilton Garden Inn Independence. We truly appreciate you choosing our hotel and will share your comments with the staff. If you are traveling through the area again we hope to see you. Thank you again for staying with us. More

chicago
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our visit got off to a rocky start. First the key to the laundry room did not worked. Quickly taken care of. Then I noticed that the dryer was broken. Front desk staff saved the day again when they agreed to have their maintenance staff put our laundry in their dryer. Bravo!! Last but not least, the person in the... More

Was this review helpful? Yes
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

Thank you for taking the time to share your experience. We use your review to improve our guest services and facilities. We are delighted that you enjoyed your stay with us and will certainly share your positive comments with our team. More

jefferson city, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

not a bad price for a nice property and location was great ! 200 characters not really needed and denotes a flaw in survey as it brought me back to this point for n o other re let me see if I am at 200 ? Now says too many repeated letters, you have oddity to ask for my experience... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

Thank you for taking the time to share your experience. We use your review to improve our guest services and facilities. We are delighted that you enjoyed your stay with us and will certainly share your positive comments with our team. More

Dallas, Texas
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed the night with an unusually large group--over 100 cars and 200 people. Check in was smooth and fast. Breakfast was equally smooth, fast and good. The rooms were clean, comfortable and quiet. Excellent access to freeways and restaurants.

Was this review helpful? Yes
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

Thank you for sharing your experience at the Hilton Garden Inn Independence. We truly appreciate your business and glad you enjoyed your stay. We hope to see you again soon! More

Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was my second stay at this facility. I was here the same time last year for a boxing tournament where I volunteer as a ringside physician. I did not get to spend a lot of time at the hotel because of the 18 hour days at the Sports Complex. Last year was a little different as there was more... More

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marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience... More

Fulton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel and Staff were Very Good, even during busy vacation season. I travel nearly every week on business, and was very pleased to find this facility running so well at full capacity. Staff was helpful and friendly with all the pressures of dealing with a very busy Summer weekend. Room was clean and very comfortable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

Thank you for taking the time to share your experience. We use your review to improve our guest services and facilities. We are delighted that you enjoyed your stay with us and will certainly share your positive comments with our team. Thank you for choosing our hotel. More

Davenport, Iowa, United States
Top Contributor
104 reviews 104 reviews
76 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Garden Inn is always consistant every time you stay at this property. Always clean and quiet and well maintained. Best thing is the steak house that is attached to the hotel. Everything on the menu is spectacular, and the onion rings can't be beat anyplace. Also must mention how polite and professional all the young servers are. Only one... More

Was this review helpful? Yes
marcy_yates, General Manager at Hilton Garden Inn Independence, responded to this review

Thank you for sharing your great experience with the Hilton Garden Inn. We truly appreciate our reviews as we use them to better both our product and our service. We hope to see you again if in the area and want to that you for choosing our hotel. More

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Additional Information about Hilton Garden Inn Independence

Address: 19677 E Jackson Drive, Independence, MO 64057
Phone Number:
Location: United States > Missouri > Independence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Independence 3*
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Also Known As:
Hilton Garden Inn Independence Hotel Independence
Hilton Independence
Independence Hilton Garden Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Independence #4 Business Hotel in Independence
Hotel Class
Number of rooms
203

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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