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Residence Inn Kansas City Independence

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3700 South Arrowhead Avenue, Independence, MO 64057
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Residence Inn Kansas City Independence
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Residence Inn Kansas City Independence
Residence Inn Kansas City Independence
Residence Inn Kansas City Independence
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72 reviews from our community

Traveler rating
    25
    32
    10
    1
    4
See reviews for
34
11
5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (72)
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    (19)
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Paris, Missouri
Contributor
19 reviews 19 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Got his motel at a very good price through Priceline. Pros = very clean, very friendly staff, very large room, very comfortable bed pool was open until midnight for those over 18 and that was AWESOME and the pool was actually warm - good, quiet location There are only two cons they are: you could not change the thermostat in... More 

Was this review helpful? Yes 1
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Dear, Mrskey Thank you so much for taking the time to submit your review. We love hearing back from our guests. I am glad you and your family were able to make good use of our heated indoor pool. Thank you for bringing your concerns to our attention so we can strive to bring foward excellent services for our all... More 

Tribune, Kansas
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I started writing this review last December after our Thanksgiving trip. I sent a letter on December 1 to the management of the Residence Inn. They really didn't address the majority of our problems. The "good"- there was an excellent breakfast every morning and a social in the evening for part of our stay. The location was fabulous, next to... More 

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WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Morning and "Thank You" for your recent review. I first off wanted to apologize for any inconvenience we may have caused you during your stay. I can say that the pool and key machine incidents were isolated and have since been taken care of thanks to our quick acting staff. When it rains it pours! I am happy to... More 

Williamsburg
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2015

Everyone who worked here were friendly and helpful. I really can't think of anything they need to improve on. I will stay here again. The breakfast was always good quality and plenty of it. The kitchen has just the bare ecentialls(sp) so check to make sure you have everything you need before preparing a big dinner.

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WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

We are Delighted to hear you Enjoyed your stay with us! Thank you for your survey, we look forward to seeing you in the future! Enjoy your day! More 

Boulder, Colorado
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 9, 2015

Well off I-70 so you won't hear road noise. But to be fair about the noise, I did notice a persistent mechanical type noise that did not bother my wife and did not penetrate my ear plugs. This place has both a nice breakfast and a light supper. I liked the internet connected PC with printer in the lobby. My... More 

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WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Morning and Thank Your for your recent response! We are glad you Enjoyed your stay and look forward to having you return. Many of our guests, like you, love our Quiet Location next to many area attractions! Thanks again and Happy New Year! More 

Kansas
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 30, 2014

First off, I have stayed at this hotel several times and have yet to find a staff member who was anything other than great. Staff always went out of their way to be helpful including one who spent 5 minutes looking for a screwdriver so I could put batteries in my sons new Christmas present (did not catch your name... More 

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WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Afternoon! I wanted to Thank You for your recent review! You are absolutely correct in your comments regarding our staff! They do an exceptional job and everyone can see they do Enjoy the work they do here at the hotel. I also wanted to apologize for any inconveniences we may have caused you during your stay due to our... More 

Boulder, CO
Reviewer
5 reviews 5 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 26, 2014

This is nice place. Out of the way - not near loud traffic but close to commercial establishments. Breakfast AND Soup and salad in the evening. Fast, free internet PC with printer in the lobby. And the staff - wow, the staff - very friendly and accommodating. Clean, modern rooms. So what's the complaint? Well, I'm a light sleeper. Every... More 

Was this review helpful? Yes 1
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Thank you for your recent review regarding your stay at the Residence Inn - Independence. I am delighted to hear that you Enjoyed your stay with us! Our guiet location and numerous amenities certainly are what make us stand apart from the others. I remember speaking with you during the check-out process and requested that our maintenance staff review your... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 25, 2014

Stayed one night to see a show downtown. Easy access, close to food. Rooms were clean. Bed was good. Breakfast was hot and filled me up. Would stay there again with no concerns. Staff was kind and very considerate.

Was this review helpful? Yes
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Evening! Thank you for your recent review! We are extremely delighted to see you Enjoyed your stay with us! Should you return to the area, we would love to be your "Home away from Home" once again. Happy Holidays! More 

Dallas, Texas
Top Contributor
133 reviews 133 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed December 14, 2014

This Residence Inn is well run and staffed by some very nice people. Shelley was extremely helpful as we asked to move to a room with firmer beds. It is not uncommon for the rooms on the 1st floor to be requested (and used) more. The beds on the 4th floor are much firmer and provide the needed support. Shelley... More 

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WSwanMCIAR, Manager at Residence Inn Kansas City Independence, responded to this review

Dear DCSENY, Thank you for taking the time to place such a wonderful review! Your words are very encouraging! We strive to be the best assests we can for each and every one of our guests! We take pride in making sure all our guests are happy! We are glad to hear it worked out for you! We will be... More 

Carthage, Texas
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 10, 2014

The staff was very friendly and helpful. Kim checked us in and was very courteous. The room was quiet, clean, and the bed was good. The cleaning staff freshened up the room daily very well. It is very close to a nice shopping mall and lot's of eateries. The breakfast was above average with coffee available around the clock. The... More 

Was this review helpful? Yes
WSwanMCIAR, Manager at Residence Inn Kansas City Independence, responded to this review

Dear Kirk B, Thank you for taking the time out of your day to post a wonderful review on our behalf. We love getting feedback from our guests! Your kind words will be shared with the staff in our daily huddle. We hope to see you again soon! More 

kansas city missouri
Top Contributor
55 reviews 55 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 30, 2014

wanted to get away for the nite and spend some quality time with the wife. Found the residence inn a very nice, quiet place to make this happen. Would and have been there several times and use this place to put visitors when then come in from out of town.

Was this review helpful? Yes
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Thank you for your review! We are glad to see you chose us for your getaways and out of town guests! If you ever need anything, please do not hesitate to reach out. We want to make sure each and every one of your guests are taken care of! Enjoy your Holiday Weekend! More 

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