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Residence Inn Kansas City Independence

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3700 South Arrowhead Avenue, Independence, MO 64057
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Residence Inn Kansas City Independence
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Residence Inn Kansas City Independence
Residence Inn Kansas City Independence
Residence Inn Kansas City Independence
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81 reviews from our community

Traveler rating
    27
    36
    13
    1
    4
See reviews for
38
11
5
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (81)
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    (28)
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Wichita, Kansas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The property is a little tired (some of the carpet is due for replacement, other minor deferred maintenance issues). The staff was friendly and pleasant. Beds were comfortable and the rooms clean. It is a pet friendly property and was a little put off by sharing the breakfast room with pets. Stayed on a sat. night so most of the... More 

Was this review helpful? Yes
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

I hope your week is going well! Thank you for your recent review. We continue to focus on improving our hotel as with age comes some wear and tear. I am Extremely Glad to know you too enjoyed our comfortable beds and clean rooms! During the summer weekends, we do stay busy and see a lot of traffic. What can... More 

Scott Air Force Base, IL
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is perhaps the oldest Residence Inn property we have ever stayed at. It might have been the suite we were in (2 bedroom suite) but the furniture, lamps, etc were quite dated. However, that did not take away from the convenience of staying here. We were in town for a graduation in May and decided to go with the... More 

Was this review helpful? Yes
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

We are extremely Happy to hear about your stay with us! It is Great to see our staff stying attentive to your needs. We do our best to treat each and every guest in a very special way and by the looks of it, our staff did just that! Should you return to the area, we would love to see... More 

Columbia, MO
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed at this hotel, though it has been a few years since I had been here, and I am happy to say the stay was just as nice this time as last. The room was very clean and neat. The bed was very comfortable and clean. The breakfast had a lot of options... More 

Was this review helpful? Yes
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

It's always Great hearing from our return guests! Thank you for your recent review! I will be sure to share your comments with the entire staff. We are excited to continue to be your home away from home while in the Kansas City area! More 

St. Louis, MO
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here just one night on business. The check-in was friendly and quick. The room was clean, quiet and just fine for me. Maybe a little aged, but still nice. The bed was so comfortable. I usually have a hard time sleeping in hotels, but not this one. Breakfast was great, much more variety than I expected. Coffee was... More 

Was this review helpful? Yes
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

It is Great hearing from guests like you that have such a Great night stay! Our hotel offers many amenities and we are glad you were able to Enjoy some of them. I will be sure to share your comments with the staff! Have a Good rest of the week and Thank Your for your review! More 

Largo, Florida, USA
Top Contributor
115 reviews 115 reviews
47 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I travel a lot for work and enjoy Marriott properties, but this room was disappointing,. The property was ok but aged and I think it was the main issue with the room there was a musty smell and the carpet was worn and rippled. I arrived in town late and didn't make it to the hotel until after midnight so... More 

Was this review helpful? Yes 1
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Morning! I wanted to apologize that you didn't have the Best stay possible. We strive to make each and every stay the best it can be. I have looked into the smell issue, along with the worn carpet and we are taking immediate action. Please know that this is not consistent with our rooms and is an isolated incident.... More 

United States
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I have stayed at this location a couple of times over a three month period. The rooms are standard Residence Inn - nothing unusual. The rooms are clean and quite so you get a good nights rest (e.g. no highway noise). The staff is very friendly and accommodative. The breakfast area is very small and often times... More 

Was this review helpful? Yes
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Thank you for your response! We are glad to see you Enjoy your stays with us here in Independence! Our quiet location and clean rooms are something that keep guests like yourself coming back. I will be sure to share your comments with the staff as they love seeing comments like yours! More 

Norcross, Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 8, 2015

Good location close to shopping, restaurants and the highway, but off the beaten path. Friendly people and beer in lobby each night I was here. Good amount of plugs in room and comfy bed. The towels are a little old and I didn't realize how much I wanted a luggage stand until I didn't have one. Good wifi as well... More 

Was this review helpful? Yes
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Morning and Thank You For your Review! We are glad you Enjoyed our hotel "off the beaten path". We take pride in our quiet location with access to many restaurants and shopping. Should you return to the area, we would love to host you again! Thank you again for your survey and Enjoy your day! More 

Nebraska
Top Contributor
176 reviews 176 reviews
34 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed March 28, 2015

Independence Events Center is 5 min away but allow 45 min for event traffic Kaufman Stadium is less than 15 min drive. 4 block walk to a major mall and good restaurants. Very clean. On the verge of needing updating. Very good breakfast. Some water noise from neighboring rooms.

Was this review helpful? Yes 1
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Morning & Thank you for your review! We are glad you were able to visit our Events Center and surrounding venues. We are conveniently located near many of them. We continue to strive for excellence in all aspects of the hotel and appreciate your feedback. More 

1 review
5 of 5 stars Reviewed March 27, 2015

Kaylee has been a treat the entire duration of my stay. The rest of the staff has been outstanding as well. However, she has gone above and beyond to make sure that my stay way as wonderful as possible. If the entire Marriot association had as many employees as willing to be as helpful as possible as Kaylee, they would... More 

Was this review helpful? Yes
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

You couldn't be more correct! Kaylee is an "All-Star"! We are certainly lucky to have her. I will be sure to share your comments with her, she will be all smiles! Enjoy your day! More 

Paris, Missouri
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 10, 2015

Got his motel at a very good price through Priceline. Pros = very clean, very friendly staff, very large room, very comfortable bed pool was open until midnight for those over 18 and that was AWESOME and the pool was actually warm - good, quiet location There are only two cons they are: you could not change the thermostat in... More 

Was this review helpful? Yes 1
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Dear, Mrskey Thank you so much for taking the time to submit your review. We love hearing back from our guests. I am glad you and your family were able to make good use of our heated indoor pool. Thank you for bringing your concerns to our attention so we can strive to bring foward excellent services for our all... More 

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