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Residence Inn Kansas City Independence

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3700 South Arrowhead Avenue, Independence, MO 64057
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Residence Inn Kansas City Independence
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Residence Inn Kansas City Independence
Residence Inn Kansas City Independence
Residence Inn Kansas City Independence
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76 reviews from our community

Traveler rating
    26
    34
    11
    1
    4
See reviews for
36
11
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

My wife and I have stayed at this location a couple of times over a three month period. The rooms are standard Residence Inn - nothing unusual. The rooms are clean and quite so you get a good nights rest (e.g. no highway noise). The staff is very friendly and accommodative. The breakfast area is very small and often times... More 

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Norcross, Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location close to shopping, restaurants and the highway, but off the beaten path. Friendly people and beer in lobby each night I was here. Good amount of plugs in room and comfy bed. The towels are a little old and I didn't realize how much I wanted a luggage stand until I didn't have one. Good wifi as well... More 

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WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Morning and Thank You For your Review! We are glad you Enjoyed our hotel "off the beaten path". We take pride in our quiet location with access to many restaurants and shopping. Should you return to the area, we would love to host you again! Thank you again for your survey and Enjoy your day! More 

Nebraska
Top Contributor
161 reviews 161 reviews
33 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed March 28, 2015

Independence Events Center is 5 min away but allow 45 min for event traffic Kaufman Stadium is less than 15 min drive. 4 block walk to a major mall and good restaurants. Very clean. On the verge of needing updating. Very good breakfast. Some water noise from neighboring rooms.

Was this review helpful? Yes 1
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Morning & Thank you for your review! We are glad you were able to visit our Events Center and surrounding venues. We are conveniently located near many of them. We continue to strive for excellence in all aspects of the hotel and appreciate your feedback. More 

1 review
5 of 5 stars Reviewed March 27, 2015

Kaylee has been a treat the entire duration of my stay. The rest of the staff has been outstanding as well. However, she has gone above and beyond to make sure that my stay way as wonderful as possible. If the entire Marriot association had as many employees as willing to be as helpful as possible as Kaylee, they would... More 

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WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

You couldn't be more correct! Kaylee is an "All-Star"! We are certainly lucky to have her. I will be sure to share your comments with her, she will be all smiles! Enjoy your day! More 

Paris, Missouri
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 10, 2015

Got his motel at a very good price through Priceline. Pros = very clean, very friendly staff, very large room, very comfortable bed pool was open until midnight for those over 18 and that was AWESOME and the pool was actually warm - good, quiet location There are only two cons they are: you could not change the thermostat in... More 

Was this review helpful? Yes 1
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Dear, Mrskey Thank you so much for taking the time to submit your review. We love hearing back from our guests. I am glad you and your family were able to make good use of our heated indoor pool. Thank you for bringing your concerns to our attention so we can strive to bring foward excellent services for our all... More 

Tribune, Kansas
Top Contributor
54 reviews 54 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 2, 2015

I started writing this review last December after our Thanksgiving trip. I sent a letter on December 1 to the management of the Residence Inn. They really didn't address the majority of our problems. The "good"- there was an excellent breakfast every morning and a social in the evening for part of our stay. The location was fabulous, next to... More 

Was this review helpful? Yes 1
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Morning and "Thank You" for your recent review. I first off wanted to apologize for any inconvenience we may have caused you during your stay. I can say that the pool and key machine incidents were isolated and have since been taken care of thanks to our quick acting staff. When it rains it pours! I am happy to... More 

Williamsburg
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2015

Everyone who worked here were friendly and helpful. I really can't think of anything they need to improve on. I will stay here again. The breakfast was always good quality and plenty of it. The kitchen has just the bare ecentialls(sp) so check to make sure you have everything you need before preparing a big dinner.

Was this review helpful? Yes
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

We are Delighted to hear you Enjoyed your stay with us! Thank you for your survey, we look forward to seeing you in the future! Enjoy your day! More 

Boulder, Colorado
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 9, 2015

Well off I-70 so you won't hear road noise. But to be fair about the noise, I did notice a persistent mechanical type noise that did not bother my wife and did not penetrate my ear plugs. This place has both a nice breakfast and a light supper. I liked the internet connected PC with printer in the lobby. My... More 

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WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Morning and Thank Your for your recent response! We are glad you Enjoyed your stay and look forward to having you return. Many of our guests, like you, love our Quiet Location next to many area attractions! Thanks again and Happy New Year! More 

Kansas
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 30, 2014

First off, I have stayed at this hotel several times and have yet to find a staff member who was anything other than great. Staff always went out of their way to be helpful including one who spent 5 minutes looking for a screwdriver so I could put batteries in my sons new Christmas present (did not catch your name... More 

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WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Good Afternoon! I wanted to Thank You for your recent review! You are absolutely correct in your comments regarding our staff! They do an exceptional job and everyone can see they do Enjoy the work they do here at the hotel. I also wanted to apologize for any inconveniences we may have caused you during your stay due to our... More 

Boulder, CO
Reviewer
5 reviews 5 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 26, 2014

This is nice place. Out of the way - not near loud traffic but close to commercial establishments. Breakfast AND Soup and salad in the evening. Fast, free internet PC with printer in the lobby. And the staff - wow, the staff - very friendly and accommodating. Clean, modern rooms. So what's the complaint? Well, I'm a light sleeper. Every... More 

Was this review helpful? Yes 1
WSwanMCIAR, General Manager at Residence Inn Kansas City Independence, responded to this review

Thank you for your recent review regarding your stay at the Residence Inn - Independence. I am delighted to hear that you Enjoyed your stay with us! Our guiet location and numerous amenities certainly are what make us stand apart from the others. I remember speaking with you during the check-out process and requested that our maintenance staff review your... More 

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