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Staybridge Suites Kansas City - Independence

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19400 East 39th Place South, Independence, MO 64057
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Staybridge Suites Kansas City - Independence
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104 Reviews from our TripAdvisor Community

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Springfield, Missouri
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

I brought my son to KC to see the game for his Christmas present. We stayed one night here. The hotel is great! Check in was quick. The suite was clean & roomy. The bed was comfortable. My only complaint was our room was right behind the elevator & every time the elevator was used (which was a lot) there... More 

Helpful?
Thank nurseynurse88
Saint Louis, Missouri
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

I love the set up! We're only here for one night, but the amenities and decor are spectacular! We're right across the street from the mall and close to the Arrowhead Stadium as well. Breakfast is also provided in the am. We will book this hotel when ever we come to Kansas City.

Helpful?
Thank teenikkibee
Aberdeen, South Dakota
Level Contributor
7 reviews
5 of 5 stars Reviewed October 23, 2015

I recently stayed here for 2 weeks for a business trip. Was very impressed with the friendly staff. Very clean hotel, with awesome breakfast in the morning. Also, free food and beer Tuesday-Thursday nights

Helpful?
Thank KaylaAnn_1989
Boonville, Missouri
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed October 12, 2015

To be fair to the folks who run this property, my stay was on a night when the entire property was sold out. The room was spacious. There were four of us occupying the room and although the accommodations were a queen bed and a sofabed, it was adequate for the one night we were staying there. The business center... More 

Helpful?
Thank Scott D
SBSGeneralManager, General Manager at Staybridge Suites Kansas City - Independence, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies. Our juice machine had indeed decided to quit working during your stay, but has been fixed since. (I agree that juice is a breakfast staple!) And regarding your room type, we do try on a daily basis to upgrade any and all... More 

Arkansas
2 reviews
5 of 5 stars Reviewed October 1, 2015

Our family loves staying at Staybridge Suites because the five of us fit best in their 2 room suites. It is the only hotel we've stayed at where a suite does actually have two separate bedrooms with doors. Most "suites" are just slightly larger hotel rooms with a kitchenette that offer no privacy whatsoever for the bedroom areas. This particular... More 

Helpful?
Thank ARmomOF3
Indianapolis, Indiana
Level Contributor
159 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed October 1, 2015

Although the staff were friendly and helpful, nothing stands out for this Staybridge. First, the AC was NOT control friendly! We woke up in a sweat our first night, so we took turns getting up and walking around so the AC would come back on. Our solution? Mylar balloons. They kept floating, so the AC didn't kick off. Additionally, the... More 

Helpful?
Thank CharlieCN
IHGCare, Guest Relations Manager at Staybridge Suites Kansas City - Independence, responded to this review

Dear CharlieCN, Thank you for posting a review from your recent stay with us. It is nice to know that you were able to appreciate the friendliness of our staff. However, I regret to see that did not have a completely satisfactory stay due to the inconvenience you had with the air conditioning, pillows, and towels. Please accept my sincere... More 

Colorado
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 13, 2015

There were no wash cloths available, which doesn't make for a great shower experience after being on the road for 12 hours. I understand that you cannot leave ice from the prior guest due to hygiene reasons. However, I do not understand why housekeeping cannot empty any ice and just clean the tray, put the tray back in the freezer... More 

Helpful?
Thank Karen M
IHGCare, Guest Relations Manager at Staybridge Suites Kansas City - Independence, responded to this review

Dear Karen M, Thank you for being our guest and for taking the time to write your review. We regret that you did not fully enjoy your stay with us as we fell short in some details especially with our Housekeeping services. Kindly note that we will be sharing and discussing this with the concerned departments to ensure that the... More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 1, 2015

This is a great place. Kitchen in the room. The hotel is clean and the staff is really nice. If you're staying in Independence, this is a great spot with a nice outdoor pool and conveniently located by the highway.

Helpful?
Thank Mexxooxx
Myrtle Beach, South Carolina
Level Contributor
194 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
3 of 5 stars Reviewed August 4, 2015

I might have been a little higher on my grading but for a very specific room problem. I am a Platinum something or other. I almost always receive an upgrade. This is not all that big of a thing with me but it is nice. Here, I was downgraded. The room had a common wall with the elevator shaft. The... More 

Helpful?
Thank Rt66tbird
SBSGeneralManager, General Manager at Staybridge Suites Kansas City - Independence, responded to this review

Dear Valued Platinum Member, I am so very sorry to hear that you did not enjoy your accommodations at our hotel. Being an extended stay facility, roughly 95% of our guests are Platinum members that we always try to upgrade. I'm guessing your stay was during a period we were sold out and out of our larger suites. Regardless, we... More 

Springfield, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 29, 2015

I always stay in Top floor room, work out of my room half of the time and it was comfortable and most importantly clean. The staff have always been very friendly and helpful, this place is usually very booked so book early.

Helpful?
Thank NB417
Questions? Get answers from hotel staff and past guests. Ask a question

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