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Staybridge Suites Kansas City - Independence

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19400 East 39th Place South, Independence, MO 64057
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1 room 1 guest
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Staybridge Suites Kansas City - Independence
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97 Reviews from our TripAdvisor Community

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Traveler rating
    68
    14
    11
    2
    2
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37
17
10
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (35)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (11)
All months
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is a great place. Kitchen in the room. The hotel is clean and the staff is really nice. If you're staying in Independence, this is a great spot with a nice outdoor pool and conveniently located by the highway.

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Myrtle Beach, South Carolina
Level Contributor
179 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I might have been a little higher on my grading but for a very specific room problem. I am a Platinum something or other. I almost always receive an upgrade. This is not all that big of a thing with me but it is nice. Here, I was downgraded. The room had a common wall with the elevator shaft. The... More 

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SBSGeneralManager, General Manager at Staybridge Suites Kansas City - Independence, responded to this review

Dear Valued Platinum Member, I am so very sorry to hear that you did not enjoy your accommodations at our hotel. Being an extended stay facility, roughly 95% of our guests are Platinum members that we always try to upgrade. I'm guessing your stay was during a period we were sold out and out of our larger suites. Regardless, we... More 

Springfield, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 29, 2015

I always stay in Top floor room, work out of my room half of the time and it was comfortable and most importantly clean. The staff have always been very friendly and helpful, this place is usually very booked so book early.

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Wichita, Kansas
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 27, 2015

Hotel appearance was great. We checked in very late 12.45AM, with no issues. Room was very good and would be great if needing an extended stay. Front desk staff were also very good, and that is where the good stopped. Pillows were very uncomfortable, then the maid stopped by on a morning we were going to be checking out at... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2015

My husband, three kids, myself and a dog stayed here during a pit stop while traveling from Breckenridge back to Columbus on July 18, 2015. Upon arrival the manager (I wish I knew his name) was so very welcoming and friendly. Being that it was over 95 degrees he gave us a couple of bottles of cold water and said... More 

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Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed July 7, 2015

Once again, Staybridge Suites Independence made our stay a very pleasant one! The staff was very attentive to our needs and provided the exceptional customer service that we've come to expect at this great facility. A special thanks to Lindsay Chapman, General Manager of the property for going above and beyond the call of duty yet again! Also a special... More 

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Level Contributor
84 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 3, 2015

This property is conveniently located. Not a fan of the pillows. Too soft for my taste. The free breakfast bufet is nice. The Tuesday-Thursday dinners can be nice as well. For an extended stay hotel the free laundry is also a nice perk. The staff at the desk is nice and will do whatever to accomodate your needs. I do... More 

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IHGCare, Guest Relations Manager at Staybridge Suites Kansas City - Independence, responded to this review

Dear Dizizz, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our location to be convenient and our breakfast buffet to be nice. However, we would like to apologize for the less than satisfactory level of service you received from our housekeeping staff. We also regret... More 

South Dakota
Level Contributor
149 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 stars Reviewed May 30, 2015

Pros-Mattresses and pillows were comfortable. I didn't wake up with any aches and pains. Adequate parking. Updated decor. Staff was friendly. I didn't encounter any grouchy employees. The front desk was great about allowing us to switch rooms at check in. Check out was efficient. The breakfast attendant stayed on top of things, especially considering she appeared to be working... More 

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IHGCare, Guest Relations Manager at Staybridge Suites Kansas City - Independence, responded to this review

Dear MomMobile5, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to know that the comfort of the bed amenities and the location of the property are well to your... More 

Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

First time staying at a Staybridge Suites, but definitely not my last. The room could not have been nicer. We had a kitchenette with everything you could need and there were gas grills available to cook outside. The grounds were immaculate. Way to cool to swim, but the pool looked nice. Bed was comfy and the linens soft. My only... More 

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Saint Louis, Missouri
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 11, 2015

Love this place! The convenient location, welcoming staff, comfortable room with great linens and mattress would be enough. But we were fortunate to have booked our room for Wednesday and Thursday evenings. The hotel serves a very nice complimentary evening meal. We were tired from our travel and didn't really want to leave to get a bite to eat. The... More 

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