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Grand Kuta

Jl. Dewi Sri no.8, Legian, Bali 80361, Indonesia
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Grand Kuta
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Grand Kuta
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90 reviews from our community

Traveler rating
    17
    29
    28
    8
    8
See reviews for
39
22
3
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed in the hotel few weeks ago with my family. it was actually a business trip and i have to attend a meeting in Bali, but since i was traveling to the island, why not bring all the family? turned out my choice for accommodation was correct. The hotel is situated not far from the airport, and just at... More 

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Jakarta, Indonesia
Contributor
18 reviews 18 reviews
18 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

My airline company have corporation and always book this hotel for crew. From the first time i stayed, and many time back to this hotel, the hotel always give same room. Eventualy i share complain about the room and asking them to prepare another room better. The room has 2 air con and it works good. But television channels are... More 

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Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Guest, Thank you kindly for your comment that we find unique & full of surprises,perhaps we are the only hotel in Bali received a comment several years after you last stayed with us. Based on our Front Office record,you were with us several times in 2012 which was October November,and December 2012 and the last time was September 2013.... More 

Newcastle, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We came across this hotel by accident and only booked for a brief stay in Seminyak before moving to another area. It is such a great hotel, especially for the price. The rooms are a great size and very comfortable and clean. Great facilities and extra delicious food! We ended up coming back and staying again. The staff are all... More 

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Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, We would like to thank you for your decision making us the right hotel for you while you were in Bali. We appreciated all your comments and for sure we will do our best to keep improving our services to the maximum. One thing for sure,it is part of our custom that we have to treat our... More 

Perth Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second stay at Grand Kuta Hotel and Residence. We had a 2 bedroom appartment, which consisted of a lounge, dining and kitchen area. The sink in the kitchen was like a laundry trough large enough to do washing. The master bedroom had a tv and both bedrooms had split system airconditioning which was amazing!@ I requested a... More 

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Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued guest, We appreciated deeply your comments about our property,and it was an honor for us that you chose us as your accommodation while in Bali. One thing we can assure you,when comes to our customer satisfaction,we always take seriously as we understood one thing we are in thee business because of our customers. From the top Management all... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 14, 2015

Looks like that was great hotel 20 years ago but since there they haven't had any updates. Rooms are very dirty. When we just moved it, there were 2 dead cockroaches on the floor! Some places of the room haven't been touched for long, we found garbage from other guests... Furniture are old. Wifi was working only at one spot... More 

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Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Guest, We appreciate your effort to write comments about your experience after staying one week long with us. We deeply apologize to hear that you had an unpleasant experience as you had mentioned in your comments. Unfortunately,during your stay with us all those things never been informed,although almost daily we asked your input either negative or positive. It is... More 

Travelers are raving about these Legian hotels

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 28, 2015

Second time staying in this hotel. Stay here for 3 nights. Good experience. Basic accomodation. Breakfast choices are limited. Perhaps of the low occupancy level. Shops nearby like Starbucks, Macdonalds and Cold Stone Creamery. Room service is okay. But the mixed seafood platter is a disappointment. The rest of the food is okay. Friendly staff. Might consider coming back here... More 

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Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Guest, We appreciated your comments about our property and thanked you for staying with us for the second time at Grand Kuta Hotel & Residence. Regarding mixed seafood Platter,we apologize for inconvenience however if you don't mind,can we get clear picture on that matter?Do you mean the food taste,presentation,or any others? We need this information that way our Chef... More 

Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2015

We have stayed at this very reasonably priced hotel 3 times now. A taxi ride to Kuta beach or market shopping costs $2 or less as does a trip to Seminyak to top quality restaurants. There are supermarkets and a variety of restaurants across the road, such as McDonalds and Cosmic Cafe. The breakfast menu caters mainly for Asian tastes... More 

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Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, On behalf of our entire staff,I would like thank you for your decision making us the right hotel for you to stay for the 3rd time at Grand Kuta Hotel & Residence. One thing for sure,it is part of our custom that we have to treat our customer correctly in all matters. We hope we can be... More 

Surabaya
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 14, 2015

Big room space but look old and dirty. The restaurant not use airconditioner. We have problem with the water. Its very skinny. Room price is equal with the hotel condition. Over all ,not recomended before renovation.

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Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Sir. Om Swastiastu and greetings to you from all of us at the Grand Kuta Hotel & Residence,Legian-Bali We are happy that you are very concerned about us that gave us the same comment twice with small changes with new input "Room looks old and Dirty" and took out the comment about breakfast. Forgive us to explain to you... More 

Perth, Australia
Contributor
20 reviews 20 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 14, 2015

stayed here for 9 nights, The only problem i found with this hotel was its location, about a 15-20 minute walk to legian or about a 30 minute walk to kuta but its not hard to find a taxi and cheap , around 3-4AUD into kuta. Apart from that its a very nice and quiet hotel with 3 pools which... More 

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Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, We are honored to have a chance to be at your service. It is our policy to treat every customer VIP as well as agreed that our customer were the reason that we are in the business. Looking forward to being of service to you again on your return visit to Grand Kuta Hotel & Residence in... More 

Perth, Australia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2015

The Grand Kuta Hotel & Residence was exactly as advertised and exactly what we wanted. It was not on or near beach, but we loved it's location. Across the road from Starbucks, McDonalds, Cosmic Cafe and mini-marts. The staff were fantastic. Mr Buti will take care of your transport needs. We were lucky enough to have a ground floor premiere... More 

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Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Guest, We are honored to have a chance to be at your service and thank you for your good review on our location,facilities,cleanliness,and its services. We are very pleased to learn that you would return to Grand Kuta Hotel & Residence,and we would be more than happy to provide additional kitchen equipment during your next stay. We look forward... More 

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