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Grand Kuta

4.0 of 5 Jl. Dewi Sri no.8, Legian, Bali 80361, Indonesia
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Grand Kuta
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Grand Kuta
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74 reviews from our community

Traveler rating
    12
    24
    24
    6
    8
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34
18
2
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • Indonesian first
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English first
  • All months
    (74)
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    (6)
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    (24)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (27)
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay at the Grand Kuta was excellent. I was shocked to read some of the negative comments as the experience for my family of 5 was outstanding. Theservice was great, the facility were a great value, and the location was a great base for where I wanted to travel in Southern Bali. When first flying into Bali from Boston... More 

Was this review helpful? Yes 1
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Mr.Kirby, We are honored to have a chance to be at your service and your family. It is our policy to treat our customer VIP as well as agreed that our customers were the reason that we are in the business. Dear Sir,thank you deeply to you and your family for choosing Grand Kuta Hotel & Residence as your... More 

Brisbane, Queensland, Australia
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 13, 2014

I read a lot of reviews of this hotel before planning my holiday and after this I was apprehensive about staying here. We chose to stay here because they offered large family accommodation that was not a studio style apartment. However, after spending 12 nights here I found that a lot of the negative reviews were unfounded. The food offered... More 

Was this review helpful? Yes
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, We appreciated deeply your comments about our property, and it was an honor for us that you chose us as your accommodation while you and your family were in Bali. One thing we can assure you,when comes to our customer satisfaction,we always take it seriously as we understood one thing we are in business because of our... More 

Paramaribo, Suriname
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 23, 2014

Friend of mine recommends us about this property. Exterior just looks like any ordinary Condominium Hotel (Condotel) and located in the vicinity of Legian area – Bali. Lobby little bit small, simple but comfortable. They have three swimming pools, and we found this as something exceptional. We were check-in the evening and my daughter was happy with the treatment they... More 

Was this review helpful? Yes
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, We are honored to have a chance to be at your service.It is our policy to treat every customer VIP as well as agreed that our customers were the reason that we are in the business. The suggestion and inputs that your family and you provided are very valuable and we highly appreciated your family and yourself... More 

1 review
5 of 5 stars Reviewed November 21, 2014

We stayed at Grand kuta for about one week and were happy with the stay.The room was decorated , comfortable. And quiet also , I really slept so good. The pool was lovely and so clean. The staff were helpful and friendly, good breakfast. Special thanks to General Manager Sri L. Aryani for the special service that you already done... More 

Was this review helpful? Yes
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, Oom Swastiastu, We appreciated deeply your comment about our property, and it was an honor for us that you chose us as your accommodation while you were in Bali. One thing we can assure you, when comes to our customer's satisfaction, we always take it seriously as we understood one thing we are in Business because of... More 

Hulshout, Belgium
1 review
5 of 5 stars Reviewed November 20, 2014

Personel was really friendly and helpfull , even the cook :). Best breakfast Ive ever eat in Indonesia ! The manager is really great , always ready to help. Room was spacious and straight acces to the pool. For going home free shuttlebus to the airport. Next time in Denpasar we come back here.

Was this review helpful? Yes
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, Thank you for taking your time to write such a good comment on Grand Kuta Hotel & Residence and we are pleased to learn that you had an enjoyable stay with us. It is our policy to provide the best possible service to every customers as well as agreed that our customers were the reason that we... More 

Phnom Penh, Cambodia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 21, 2014

I spent three nights in Grand Kuta hotel in Bali. I have checked the hotel photos in the agoda.com, it was great. But when i get in the room i feel so shock as the room is really old. Then i found that the picture is only for the new building. Therefore, to have a good room I have to... More 

Was this review helpful? Yes 2
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, Thank you for writing a review on our hotel and we really appreciate it. All rooms are of the same good condition and well maintained. The difference is only on room category and pool access and small surcharge applied for these special requests.We do apologize for inconvenience you had experienced and we hope we would be able... More 

Adelaide, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2014

We spent our holiday in Bali in another hotel but we had a midnight flight home and they could not accommodate us after1pm. Grand Kuta was happy to provide a day room for around $38AUD . We were happy with the welcome and used the great pool-towels provided. The room was adequate size if 2 were to stay over with... More 

Was this review helpful? Yes 1
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, Thank you for writing a good review on our hotel and we very much appreciate it. We hope we would be able to keep maintaining our services and improving your positive feedback. We hope that we would be able to be of service to you again and make your next stay even more comfortable at Grand Kuta... More 

Sydney, Australia
Top Contributor
277 reviews 277 reviews
47 hotel reviews
212 helpful votes 212 helpful votes
3 of 5 stars Reviewed July 11, 2014

I found the hotel to not be well located as it is well away from the life and restaurants of both Kuta and Legian, necessitating taxi expense. However, the hotel staff were all very friendly and eager to assist. The lobby was nice and there are three large pools. Breakfast was usually more catered to Asians, but there was an... More 

Was this review helpful? Yes 2
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, Thank you for taking your time to write such a useful review on our hotel and we do appreciate it very much. Your very positive feedback is a great motivation for us to improve our services in the future and we do apologize for inconvenience during your stay with us. We hope that you would give us... More 

Geelong, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 23, 2014

We arrived at Grand Kuta very late at night, after being uterly dissapointed with the Villa we had booked for our 1st time in Bali, the staff could not do enough for us, in all there were 5 of us and they made us feel very welcome & comfortable, the rooms we had were at pool level, very clean, well... More 

Was this review helpful? Yes 3
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear James & Eileen, Thank you for your very good comment and we do appreciate that you would recommend Grand Kuta Hotel & Residence to other travelers. It was a pleasure for us to provide a little"welcome refreshments" especially for the first visit to the island and disappointment with other villa. We and the team are looking forward to the... More 

Melbourne, Australia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 22, 2014

Really enjoyed our stay here very cheap and great size rooms bathroom etc you need to ask for bottom level delux rooms near pool b1 and b2 the grounds are nice but staff a little slack dirty ash trays and bottles left by pool for days. breakfast not the best but ok get what you pay for! Wifi wasnt working... More 

Was this review helpful? Yes 1
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Susanna, We are pleased to learn that you enjoyed your stay with us and thank you for your positive review. We apologize for technical problems that made your stay uncomfortable.We strongly reminded our team concerned and also on progress of installing additional devices to speed up the WIFI connection on some blank spots. We do appreciate that you would... More 

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Additional Information about Grand Kuta

Address: Jl. Dewi Sri no.8, Legian, Bali 80361, Indonesia
Location: Indonesia > Bali > Legian
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Kuta 4*
Number of rooms: 100
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Also Known As:
Grand Kuta Hotel Legian
Grand Kuta Bali/Legian

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