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Grand Kuta

4.0 of 5 Jl. Dewi Sri no.8, Legian, Bali 80361, Indonesia
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Grand Kuta
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Grand Kuta
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71 reviews from our community

Traveler rating
    10
    24
    23
    6
    8
See reviews for
32
17
2
5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Paramaribo, Suriname
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Friend of mine recommends us about this property. Exterior just looks like any ordinary Condominium Hotel (Condotel) and located in the vicinity of Legian area – Bali. Lobby little bit small, simple but comfortable. They have three swimming pools, and we found this as something exceptional. We were check-in the evening and my daughter was happy with the treatment they... More

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Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, We are honored to have a chance to be at your service.It is our policy to treat every customer VIP as well as agreed that our customers were the reason that we are in the business. The suggestion and inputs that your family and you provided are very valuable and we highly appreciated your family and yourself... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed at Grand kuta for about one week and were happy with the stay.The room was decorated , comfortable. And quiet also , I really slept so good. The pool was lovely and so clean. The staff were helpful and friendly, good breakfast. Special thanks to General Manager Sri L. Aryani for the special service that you already done... More

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Hulshout, Belgium
1 review
5 of 5 stars Reviewed 6 days ago NEW

Personel was really friendly and helpfull , even the cook :). Best breakfast Ive ever eat in Indonesia ! The manager is really great , always ready to help. Room was spacious and straight acces to the pool. For going home free shuttlebus to the airport. Next time in Denpasar we come back here.

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Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, Thank you for taking your time to write such a good comment on Grand Kuta Hotel & Residence and we are pleased to learn that you had an enjoyable stay with us. It is our policy to provide the best possible service to every customers as well as agreed that our customers were the reason that we... More

Phnom Penh, Cambodia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 21, 2014

I spent three nights in Grand Kuta hotel in Bali. I have checked the hotel photos in the agoda.com, it was great. But when i get in the room i feel so shock as the room is really old. Then i found that the picture is only for the new building. Therefore, to have a good room I have to... More

Was this review helpful? Yes 2
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, Thank you for writing a review on our hotel and we really appreciate it. All rooms are of the same good condition and well maintained. The difference is only on room category and pool access and small surcharge applied for these special requests.We do apologize for inconvenience you had experienced and we hope we would be able... More

Adelaide, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 12, 2014

We spent our holiday in Bali in another hotel but we had a midnight flight home and they could not accommodate us after1pm. Grand Kuta was happy to provide a day room for around $38AUD . We were happy with the welcome and used the great pool-towels provided. The room was adequate size if 2 were to stay over with... More

Was this review helpful? Yes 1
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, Thank you for writing a good review on our hotel and we very much appreciate it. We hope we would be able to keep maintaining our services and improving your positive feedback. We hope that we would be able to be of service to you again and make your next stay even more comfortable at Grand Kuta... More

Sydney, Australia
Top Contributor
277 reviews 277 reviews
47 hotel reviews
207 helpful votes 207 helpful votes
3 of 5 stars Reviewed July 11, 2014

I found the hotel to not be well located as it is well away from the life and restaurants of both Kuta and Legian, necessitating taxi expense. However, the hotel staff were all very friendly and eager to assist. The lobby was nice and there are three large pools. Breakfast was usually more catered to Asians, but there was an... More

Was this review helpful? Yes 2
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, Thank you for taking your time to write such a useful review on our hotel and we do appreciate it very much. Your very positive feedback is a great motivation for us to improve our services in the future and we do apologize for inconvenience during your stay with us. We hope that you would give us... More

Geelong, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 23, 2014

We arrived at Grand Kuta very late at night, after being uterly dissapointed with the Villa we had booked for our 1st time in Bali, the staff could not do enough for us, in all there were 5 of us and they made us feel very welcome & comfortable, the rooms we had were at pool level, very clean, well... More

Was this review helpful? Yes 3
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear James & Eileen, Thank you for your very good comment and we do appreciate that you would recommend Grand Kuta Hotel & Residence to other travelers. It was a pleasure for us to provide a little"welcome refreshments" especially for the first visit to the island and disappointment with other villa. We and the team are looking forward to the... More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 22, 2014

Really enjoyed our stay here very cheap and great size rooms bathroom etc you need to ask for bottom level delux rooms near pool b1 and b2 the grounds are nice but staff a little slack dirty ash trays and bottles left by pool for days. breakfast not the best but ok get what you pay for! Wifi wasnt working... More

Was this review helpful? Yes 1
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Susanna, We are pleased to learn that you enjoyed your stay with us and thank you for your positive review. We apologize for technical problems that made your stay uncomfortable.We strongly reminded our team concerned and also on progress of installing additional devices to speed up the WIFI connection on some blank spots. We do appreciate that you would... More

Denpasar, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2014

I stayed here in December 2013 to spend my New Year's Eve in with my family. I was looking for a place which fits to my budget, great location, but yet discreet from the hustle of Kuta or Legian. I chose this hotel as advised by my friend whom stayed here before in August 2013. I must admit that I... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 17, 2014

Hotel has copped some bad reviews in the past so I feel it only fair to even up score.(this is true review). Very spacious suite(3 bedrooms& two bathrooms) staff were very friendly & helpful. 3 pools to choose from. Breakfast basic but well enough to get you on your way(you don't pay much either!!!!) And breakfast runs till 11am. McDonalds... More

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Additional Information about Grand Kuta

Address: Jl. Dewi Sri no.8, Legian, Bali 80361, Indonesia
Location: Indonesia > Bali > Legian
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Kuta 4*
Number of rooms: 100
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Also Known As:
Grand Kuta Hotel Legian
Grand Kuta Bali/Legian

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