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Grand Kuta

Jl. Dewi Sri no.8, Legian, Bali 80361, Indonesia
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Grand Kuta
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Grand Kuta
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95 Reviews from our TripAdvisor Community

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Traveler rating
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    8
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42
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (20)
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    (29)
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    (17)
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    (29)
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San Remo, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed today NEW

We stayed in a three bedroom apartment on the ground level next to the pool, There were 3 air conditioners with 2 t/v with ample selection of channels , The room was serviced and cleaned each day providing drinking water . Staff were great they assisted us in dietary requirement for our daughter, Staff were great all over and really... More 

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St Arnaud, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

We just spent 2 wonderful weeks in this Hotel. It was our first family trip to Bali and we will definitely come back again. The staff were wonderful, very pleasant to deal with and always happy to see you. The rooms were cleaned daily, and as we stayed in a ground floor 3 BR, there was plenty of room for... More 

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Kuta, Indonesia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hotel is nice,facilities is okey,service is good,all of the staff is familiar,foods is delicious, to go to this place is not to far from Legian street,sooo it is nice place to stay with family of friends.

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Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 20, 2015

I stayed at the Grand Kuta on 06.05.15 until 18.05.15. Overall the hotel was great. Nice facilities. I only ate from the restaurant/room service once but the food and coffee I had was nice compared to other hotels I've stayed at. Great choice of pools to swim in if that's what your looking for. Lots of parking out front or... More 

Was this review helpful? Yes 2
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Guest, We are honored to have a chance to be at your service and we are pleased to learn that you would stay with us again on your next holiday. We appreciated your comments and for sure we will do our best to keep improving our services to the maximum. Looking forward to be at your service again on... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2015

I stayed in the hotel few weeks ago with my family. it was actually a business trip and i have to attend a meeting in Bali, but since i was traveling to the island, why not bring all the family? turned out my choice for accommodation was correct. The hotel is situated not far from the airport, and just at... More 

Was this review helpful? Yes 1
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Guest, We would like to thank you for your decision making us the right hotel for you and your family while you were in Bali on business and appreciated all your positive comments on our property and its services. For guests coming with family,I can proudly say we are the right place for them especially they can stay together... More 

Jakarta, Indonesia
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 21, 2015

My airline company have corporation and always book this hotel for crew. From the first time i stayed, and many time back to this hotel, the hotel always give same room. Eventualy i share complain about the room and asking them to prepare another room better. The room has 2 air con and it works good. But television channels are... More 

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Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Guest, Thank you kindly for your comment that we find unique & full of surprises,perhaps we are the only hotel in Bali received a comment several years after you last stayed with us. Based on our Front Office record,you were with us several times in 2012 which was October November,and December 2012 and the last time was September 2013.... More 

Newcastle, New South Wales, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015 via mobile

We came across this hotel by accident and only booked for a brief stay in Seminyak before moving to another area. It is such a great hotel, especially for the price. The rooms are a great size and very comfortable and clean. Great facilities and extra delicious food! We ended up coming back and staying again. The staff are all... More 

Was this review helpful? Yes 1
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued Guest, We would like to thank you for your decision making us the right hotel for you while you were in Bali. We appreciated all your comments and for sure we will do our best to keep improving our services to the maximum. One thing for sure,it is part of our custom that we have to treat our... More 

Perth Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 18, 2015

This was our second stay at Grand Kuta Hotel and Residence. We had a 2 bedroom appartment, which consisted of a lounge, dining and kitchen area. The sink in the kitchen was like a laundry trough large enough to do washing. The master bedroom had a tv and both bedrooms had split system airconditioning which was amazing!@ I requested a... More 

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Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Valued guest, We appreciated deeply your comments about our property,and it was an honor for us that you chose us as your accommodation while in Bali. One thing we can assure you,when comes to our customer satisfaction,we always take seriously as we understood one thing we are in thee business because of our customers. From the top Management all... More 

Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed April 14, 2015

Looks like that was great hotel 20 years ago but since there they haven't had any updates. Rooms are very dirty. When we just moved it, there were 2 dead cockroaches on the floor! Some places of the room haven't been touched for long, we found garbage from other guests... Furniture are old. Wifi was working only at one spot... More 

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Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Guest, We appreciate your effort to write comments about your experience after staying one week long with us. We deeply apologize to hear that you had an unpleasant experience as you had mentioned in your comments. Unfortunately,during your stay with us all those things never been informed,although almost daily we asked your input either negative or positive. It is... More 

Travelers are raving about these Legian hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 28, 2015

Second time staying in this hotel. Stay here for 3 nights. Good experience. Basic accomodation. Breakfast choices are limited. Perhaps of the low occupancy level. Shops nearby like Starbucks, Macdonalds and Cold Stone Creamery. Room service is okay. But the mixed seafood platter is a disappointment. The rest of the food is okay. Friendly staff. Might consider coming back here... More 

Was this review helpful? Yes 1
Grandkuta, General Manager at Grand Kuta, responded to this review

Dear Guest, We appreciated your comments about our property and thanked you for staying with us for the second time at Grand Kuta Hotel & Residence. Regarding mixed seafood Platter,we apologize for inconvenience however if you don't mind,can we get clear picture on that matter?Do you mean the food taste,presentation,or any others? We need this information that way our Chef... More 

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