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Sara Residence

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Jalan Nakula 9 | Legian Bali, Legian, Bali 80361, Indonesia
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Sara Residence
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Sara Residence
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99 reviews from our community

Traveler rating
    24
    49
    13
    9
    4
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42
8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

decent rooms, caring & friendly staff. we forgot our usd 2000 worth camera in the lobby to visit water boom park and realized when we reached there. they kept it safely and returned to us promptly....visited with young kids and left them in the pool and we went to legian beach and kuta for shopping.bali traditional buffet breakfast is also... More 

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Kuta, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed at 2 bedrooms apartment number 101 at Sara Residence, for one night. Room is clean, pool is nice and what I love the most is the friendliness of the staff. Ms. Erna was very helpful and smiley, as well as Komang&Jaya. The location is great, 24hrs convenience store accross the street from this hotel, Legian... More 

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Melbourne, Australia
1 review
5 of 5 stars Reviewed February 7, 2015

What a gem in the chaos of Bali. We stayed for two days at Sara residence and loved the experience. Our 2.5 year old son was so happy playing in the pool and tinkering in the garden. Breakfast was cooked by a happy man Buet and the receptionist Erna helped us all the time with our travel plans, stroller for... More 

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Melbourne
2 reviews
4 of 5 stars Reviewed February 5, 2015

We stayed in the 2 bedroom apartment and it was great, quiet too. About $70 AU for 3 people per night with a nice, basic breakfast. The pool is really lovely as are the staff. It's about a 4-500 metre walk to the shopping in Seminyak and less than 1km to 66 Beach. I would stay here again.

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1 review
5 of 5 stars Reviewed February 5, 2015

If there are two words to describe Sara Residence, it would be Impeccable service! From the booking stage to the checkout without exception, all of the staffs are all friendly. One staff  deserves mentioning is Erna, especially because I dealt with her from the booking stage onward. She was very professional and helpful  (my booking was done by the phone)... More 

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Senior Contributor
30 reviews 30 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 30, 2015

The place was ok, pretty new, with big rooms and a private swimming pool but we booked this place because it was supposed to include breakfast and we didn't get it. The owners said it was a mistake. They were not very polite or welcoming. And no other option or a discount were offered instead. We didn't like the location... More 

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Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 28, 2015

I stayed with my friends in a 3 rooms apartment. There is a room with sliding door which is not designed in a good way because it keep producing irritating sound while you slides it to open nor close. In that particular room, there was more than 30 mosquitoes flying here and there. However we managed to killed most of... More 

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1 review
4 of 5 stars Reviewed January 25, 2015

The Apartment/hotel was very clean & spacious. However there is a lot of mosquitoes inside. The location is a bit far to walk to the shops and beach. You always need to catch a taxi. The street is close to the poor area so scary to walk at night.

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General N, Manager at Sara Residence, responded to this review

Dear Our Valued Costumer, Thank you very much for your review on Tripadvisor.. Thank you for choosing Sara Residence to your place during holiday in Bali. We will give a special mention to your attention . We looking for your return in near future. Thank you. Best Regards Management More 

Bali
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2015

Easy check in, clean and spacious room, tasty breakfast, comfortable beds. A perfect hotel for the budget travelling family. We stayed in a two bedroom suite and couldn't fault the hotel. The pool area was clean and we were usually the only ones utilising the facilities as soon as we went into the area staff delivered us fresh towels. There... More 

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General N, Manajer at Sara Residence, responded to this review

Dear Our Valued Costumer, Thank you very much for your kind review on Tripadvisor.. Thank you for choosing Sara Residence to your place during holiday in Bali. Your review is great support for us to bring best service to our customer. We looking for your return in near future. Thank you. Bet Regards Management More 

Oslo, Oslo, Norway
1 review
1 of 5 stars Reviewed January 6, 2015

Unfortunatly the whole hotel was infected with mold. We had booked 15 nights but could only stay 1 because it was so bad (they showed us three different rooms). I have allergies that makes me even more sensitive and I explained this to the manager but they refused to give us our money back. I contacted Booking.com also but they... More 

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General N, Manajer at Sara Residence, responded to this review

Dear Our Valued Guest, We do apologize for your dissatisfaction during your stay with us. About your mention, we will give a special attention to this problem. Thank you for your kind attention giving us some review for us to improve and dedicate the perfect holiday experience in Bali. Sincerely yours, Management More 

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