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Jay's Villa Umalas

Jl. Tegal Cupek II, Banjar Anyar Kelod, Kerobokan, Bali 80361, Indonesia
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Jay's Villa Umalas
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Jay's Villa Umalas
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40 reviews from our community

Traveler rating
    16
    13
    4
    4
    3
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32
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (40)
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Nanjing, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent our honeymoon at the Jay villa。Environment is very beautiful, very quiet, the waiter is very friendly。 I liked it so muchOne day dinner, in the villa you eat pizza. Very tasty.If breakfast can become richer.

Was this review helpful? Yes 1
Jays V, Public Relations Manager at Jay's Villa Umalas, responded to this review

Dear Mr Wang Z On behalf of management and staff we are thank you for choosing jay's villa during your honeymoon, we are very happy to hear it that our team members looked after you well hopefully you are enjoyed stay with us . thank you very much for taking your value time to share your review at tripadvisor. we... More 

1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 25, 2015

I went on the Honeymoon with my husband I booked Jay villa superior room for 4 nights paid 500USD .. Wen I reached here my expectations washed away and changed into nightmare .. -Scary location -aloof area lonely place .. - I booked superior delux pool villa FYI don't go on the web images u wil fall on ur face... More 

Was this review helpful? Yes 9
Jays V, Public Relations Manager at Jay's Villa Umalas, responded to this review

Dear Mr / s Kuvisha Montani, Warm greetings from the "BAD !! It is an understatement" with Hotel Rating Value Jay Villa Umalas ... !!! Thank you for taking the time giving us such a thoughtful comment. We are very pleased to have a positive or negative comments from our clients like yourself. We are sorry to learn about your... More 

Bekasi, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2015

This review might be too late but just love to share the perfect honeymoon that I felt on last November 2014. I got voucher to stay at Jay's villa from one of website and picked to stay for 3 nights there. Before I booked the date, I checked all the reference and review from other people who ever stayed at... More 

Was this review helpful? Yes 1
Jays V, Manager at Jay's Villa Umalas, responded to this review

Dear Une P, Thank you for visiting Jay's Villa Umalas and taking the time to share your experience on Tripadvisor. It is always great for us to hear about your experience in our place, Jay's Villa Umalas especially that you enjoyed the stay and we look forward to welcoming you back to spend your forthcoming holiday in Bali. Have a... More 

Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 27, 2014

I stayed at this hotel for a honeymoon. travel quite far from the airport and through a lot of the traffic is paid by the romantic atmosphere of the hotel and away from the crowds. chose this hotel as one of the places to honeymoon is the right choice.

Was this review helpful? Yes 1
Jays V, Manager at Jay's Villa Umalas, responded to this review

Greeting from jay's villa umalas Thank you for taking time to write us a review. It can be good references for us to know where we are in the service and it's always great for us to hear about our guests' experience in our place, Jay's villa & spa umalas, particularly that you enjoyed the stay You represent our place... More 

jakarta
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2014

We stayed 4 days for our honeymoon. All the staff is special, they satisfy all our needs, always at our disposal for tours, and other requests always smiling and without being intrusive. The staff prepared for us a cake for our honeymoon, it was a great surprise, we feel like among friends! The villa has a very Modern style, it... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2014

Shalom, I and my wife just got a honeymoon in Bali and stay at Villa D'Bulakan & Spa umalas. The booking process at serve very well, communication via email is very satisfying. Airport pick-up process is helpful to the location of the villa which is a bit far from the hustle and do I need serenity. Arriving at the villa... More 

Was this review helpful? Yes 1
BulakanBali, Director of Sales at Jay's Villa Umalas, responded to this review

Dear Mr/s Lazuardi, Thank you for taking time to write us a review. It can be good references for us to know where we are in the service and it's always great for us to hear about our guests' experience in our place, d'bulakan villa & spa umalas, particularly that you enjoyed the stay You represent our place perfectly that... More 

Sydney, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 5, 2014

Really did not like this place, it almost ruined our honeymoon and gave a bad first impression of Bali. The staff seemed friendly enough although it can be quite intimidating when you go to leave your room and there are four guys standing outside leering at you. They were everywhere and none of them looked like they worked there as... More 

Was this review helpful? Yes 5
BulakanBali, Director of Sales at Jay's Villa Umalas, responded to this review

Dear Corkboy12, First of all I would like to apologize on behalf of the hotel and its team for the inconvenience during staying at d'bulakan villa & spa Umalas. I am certainly disappointed that your stay was not all that it could have been. We do appreciate for your valuable comments and observations that help us to ensure that our... More 

Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 26, 2014

Upon first entering the villa, we were definitely not impressed (general cleanliness was unsatisfactory, decor and furnishing were dated) but thought that the conditions were acceptable given the value (fairly cheap compared to other villas.) However, after just a few hours within our stay, things transformed rapidly from mediocre to terrible. Our air conditioning proved completely useless. On top of... More 

Was this review helpful? Yes 1
BulakanBali, Direktur Penjualan at Jay's Villa Umalas, responded to this review

Dear Mr/s Cilukbaa, Thank you for taking the time to provide your feedback regarding our villa. I would like to apologize on behalf of the hotel and its team for your stay. I am certainly disappointed that your stay was not all that it could have been. Our standard procedure in this event would be to offer an upgraded room... More 

2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 11, 2013

We are a family of 2 adults and 2 kids age 4 and 2. The kids couldn't be any happier to have a pool of their own. We stayed from 9th-12th November 2013 at Suite Pool One bedroom. Everything was clean except for some ants and flies. No mosquitoes at all!! Breakfast spread wasnt much but not that bad either.... More 

Was this review helpful? Yes 1
BulakanBali, Director of Sales at Jay's Villa Umalas, responded to this review

Dear Eva E, It's always great for us to hear about our guests' experience in our place, d'bulakan villa & spa umalas, particularly that you enjoyed the stay. You represent our place perfectly that others may take it as reference for their future stay in Bali. Ants and flies may be the the price we got to pay when living... More 

perth
2 reviews
4 of 5 stars Reviewed October 1, 2013

We loved the viila and spa, room excellent, everything pictures show mostly right though no microwave and no hairdryer I didn't take mine for that reason the other was no mattress on the sun lounges which made it very uncomfortable to lay on, apart from that rooms were excellent. Restaurant could be a little better, staff excellent service great, breakfast... More 

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