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Cattleya Suite by Marbella

Certificate of Excellence
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Jalan Lebak Sari No 20 X, Kerobokan, Bali 80361, Indonesia
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Cattleya Suite by Marbella
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • All months
    (76)
  • Mar-May only
    (16)
  • Jun-Aug only
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    (19)
  • Dec-Feb only
    (17)
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Perth, Australia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

we stayed here last week, and though it is a nice hotel, its not the best. We had problems on day one. We were clearly booked for 10 people yet there was only enough beds for 8!!!! we had already paid for it and it was clearly written on there sheet that it was for 10 people!! they wanted us... More 

Was this review helpful? Yes
Leoni S, Asst Sales Manager at Cattleya Suite by Marbella, responded to this review

Dear Tina L, "Warmest greeting from Cattleya Suite by Marbella" First of all we would like to thank you for choosing our suite as your 2nd home in Bali. Regarding your comment, actually the first booking is for 2 units, those are Junior Suite and 2 BR Pool Suite. However, when you're checking in you've to cancelled 1 unit Junior... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Private pool suite was just like a movie. The suite was so spacious, picturesque. It stayed very cool in the hot weather. Lots of open area and space to sit. As soon as you arrive, the people are so warm and welcoming. They told you of all the facilities and showed you around. Always smiling. Always helpful. Always willing to... More 

Was this review helpful? Yes
Sudiarta77, Asst Sales Manager at Cattleya Suite by Marbella, responded to this review

Dear roza t, "Warmest greeting from Cattleya Suite by Marbella" First of all we would like to thank you for choosing our suite as your 2nd home in Bali. We always remember that you're excited with our service and our good smiling :) Our suite is available for connecting room with private pool for friends or families, that is why... More 

Christchurch, New Zealand
Level Contributor
12 reviews
6 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

The standard of this accomodation may have been good 10 to 15 years ago but unfortunately it appears there has been no maintenance or improvements recently. Breakfast was appalling, the bufet was left to get cold the rewarmed on display when we complained, God know how many times they do this per sitting or re heat day after day. Hotel... More 

Was this review helpful? Yes
Sudiarta77, Asst Sales Manager at Cattleya Suite by Marbella, responded to this review

Dear benj1255118, "Warmest greeting from Cattleya Suite by Marbella" First of all we would like to thank you for choosing our suite as your 2nd home in Bali. We already try to making you happy here and for our apologize we were drop you to Kuta and hopefully you can enjoy with your families. However, thank you for your suggestions... More 

Ushuaia, Argentina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I travel ALONE and I have to say that Cattleya Suite is a very nice place to stay. Staff is really friendly, polite and always smiling. Room are the nicest ever and the service is fast and efficient. One of the things I enjoyed more is the beautiful pool surrounded by trees. VERY LOVELY EXPERIENCE.

Was this review helpful? Yes
Sudiarta77, Asst Sales Manager at Cattleya Suite by Marbella, responded to this review

Dear LuanaOliveri, "Warmest greeting from Cattleya Suite by Marbella" First of all we would like to thank you for choosing our suite as your 2nd home in Bali. We were very happy to making you enjoy and making memorable experience with us, all staffs missing you and always look forward to welcoming you back on December. We will keep in... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed June 10, 2015

The 4 of us stayed here for 7 nights in the 2 bedroom private pool Villa. Was an enjoyable stay - seemed like we were the only people there with the great service and attentive staff. Always accommodating with our needs and never shy of a Smile and greeting any time of the day. We felt very special being served... More 

Was this review helpful? Yes
Sudiarta77, Asst Sales Manager at Cattleya Suite by Marbella, responded to this review

Dear C K, "Warmest greeting from Cattleya Suite by Marbella" First of all we would like to thank you for spending time in our suite in Bali. Our 2 BR Pool Suite always for families or groups and thank you for like our rooms as well. We were very happy to serve and greet for all guests here and feel... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 27, 2015 via mobile

i purchased groupon for 3days2night at Cattleya suite 1 bedroom with private swimming pool.from the reservation until airport transfer and checkout,everything went out smoothly.i like the private swimming pool very much(even the water is cold) and the decoration of the room,when i checked in, the air cond n lights was turned on already by the staff.the staff was very helpful... More 

Was this review helpful? Yes 3
Sudiarta77, Asst Sales Manager at Cattleya Suite by Marbella, responded to this review

Dear dija o, "Warmest greeting from Cattleya Suite by Marbella" First of all we would like to say thank you for choosing our suites as your 2nd home in Bali. We were very glad to serve you here and all of our staffs always make all the guests feel enjoy their holiday. One Bedroom Pool Suite makes "honeymooner" feel romantic... More 

Kuala Lumpur
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 22, 2015

This was a last minute trip and I wanted a convenient spot in Seminyak that accommodated group reservations. This hotel looked great in photos, but unfortunately, didn't come up to scratch on several instances: 1. Checking in took almost 30 minutes. This was during low season and we were the only ones checking in. 2. The hot water flask had... More 

Was this review helpful? Yes
Sudiarta77, Asst Sales Manager at Cattleya Suite by Marbella, responded to this review

Dear Mariecassandra, "Warmest greeting from Cattleya Suite by Marbella" First of all we would like to thank you for your comment during stay with us, it is very important to improve our services to the guests, we will note from your details comment regarding our services. We do apologize for this case and we already discuss with the management to... More 

Tanna Island, Vanuatu
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 19, 2015

The motel itself is in need of some maintenance and a spruce up before too much longer. It is a very good location which is off the main roads, therefore a bit quieter than some would be. It is a shrt walk to shops, markets and a multitude of cafes etc. There is a mini mart next door for convenience.... More 

Was this review helpful? Yes
Sudiarta77, Asst Sales Manager at Cattleya Suite by Marbella, responded to this review

Dear L4srpro, "Warmest greeting from Cattleya Suite by Marbella" First of all we would like to thank you for choosing our hotel as your 2nd home in Bali. All staffs always happy to warm welcomed you here during your stay with us. We do apologize if the pool is cold due to the location on the 1st floor (indoor pool)... More 

Brisbane
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 19, 2015

We stayed at Cattleya on a special deal so it was obviously good value. The staff were extremely pleasant and helpful. The pool area is gorgeous, surrounded with tropical gardens. The rooms are a little tired but spacious and air conditioned. Comfy bed and full sized fridge in each room. Breakfast is nothing spectacular but perfectly adequate. If you want... More 

Was this review helpful? Yes
Sudiarta77, Asst Sales Manager at Cattleya Suite by Marbella, responded to this review

Dear Mandy O, "Warmest greeting from Cattleya Suite by Marbella" First of all we would like to say thank you for choosing our hotel as your 2nd home in Bali. We were very happy to knew your memorable experience stay with us, our staff always missing you and look forward welcoming you back. Our shuttle service always make easier to... More 

South Australia, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 9, 2015

We stayed at this hotel for 8 night, great location in central of Seminyak. Reasonable price for spending time in Bali, its good if you find a quite place. Just 3 mins to night club at Petitenget, don't worry with cab, they give free shuttle service nearby the hotel.. 2 bedroom villa is big with nice environment, 4 of us... More 

Was this review helpful? Yes
Sudiarta77, Asst Sales Manager at Cattleya Suite by Marbella, responded to this review

Dear Mr. Ryan P, "Warmest greeting from Cattleya Suite by Marbella" First of all we would like to thank you for your time to share your experience with us. We were very glad to assist and help you during your stay at Cattleya Suite Bali. Our 2 Bedroom Pool Suite is always making relax to all guests (groups, friends, etc)... More 

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