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BEST WESTERN Plus Towson Baltimore North Hotel & Suites

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1100 Cromwell Bridge Road, Towson, MD 21286-2216
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1 room 1 guest
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BEST WESTERN Plus Towson Baltimore North Hotel & Suites
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369 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
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  • All months
    (369)
  • Mar-May only
    (101)
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    (83)
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    (64)
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Seattle, Washington
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed here while visiting with family and delivering our student to her college in the area. Staff was very friendly, the bed was very comfortable, and the rooms were quiet. Hotel had a good breakfast buffet with hot foods, and excellent Vietnamese restaurant on the premises for lunch or dinner.

Review collected in partnership with Best Western

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Great Falls, Virginia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is the first place I look to for trips to Baltimore. The people are welcoming, and thoroughly professional in work and appearance. The facility is comfortable and well taken care of. I especially appreciate its surroundings: Many trees, in a quiet neighborhood convenient to the beltway and Routes 95 and 83. And the free breakfast has recently upgraded to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Rick K, Manager at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Thank you so very much for your glowing review! I will be sure to share this with the staff.Glad you enjoyed the upgraded breakfast! We look forward to your next visit. Thank you for staying with people who CARE! More 

Mystic, United States
1 review
5 of 5 stars Reviewed 1 week ago

Really nice accommodations, great staff, large two room suite, very comfortable bed, clean, easy internet access, will recommend in the future. Our housekeeper went out of her way to make sure we had everything we needed. I have never experienced such amazing service from a housekeeper before. Night Auditor who took the reservation was incredibly helpful and friendly as well.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Rick K, Manager at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Thank you for such a nice review! I will be sure to share this with our staff.We are very pleased we could offer you a great and comfortable stay.If ever in the area please stay with us, we would love to see you again! More 

Long Island, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

4 of us stayed in a room here for the weekend. We really needed the room to sleep and the beds were comfortable, AC worked well. The room was clean, the breakfast was good, and the staff was very friendly. We did not try the restaurant attached to the hotel. Our only complaints was the free wi-fi provided did not... More 

Was this review helpful? Yes
Rick K, Manager at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Greetings from Best Western PLUS Towson! Thank you for your review! We take pride in our staff and service for each individual’s visit. We have made some enhancements to our wifi, and hope if you are in the area again you will come back! Thank you More 

Howell, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I checked in on Friday August 7, There was what looked like ash in the sink, so it was not properly cleaned, we found small black hairs on the pillows, and in the shower. The pillows your hotel provided were terrible, they were too stuffed and hurt mine and my friends necks, so I'm happy that I had brought my... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Rick K, Manager at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

We apologize that we did not meet your or our expectations. We have investigated and taken care of the deficiencies that you noted. Warm Regards More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

claiming it's a "boutique" hotel, this is far from it. The bathtub was cracked, the curtains were falling off of the window, the blanket on the bed was stained and dirty, and the roar of the AC makes it impossible to sleep.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rick K, Manager at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

We apologize that we did not meet your or our expectations. We have investigated and taken care of the deficiencies that you noted. Please if ever in the area again let us show you that we can deliver positive experiences. We do hope that you will consider Best Western Hotels and resorts in the future. Warm Regards More 

Travelers are raving about these Towson hotels

not interested
1 review
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay. Hotel provided all amenities and was clean and comfortable. Very good location...easy to get everywhere we wanted to go. We would stay there again on another trip to the Baltimore area. High recommended.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rick K, Manager at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

We thank you for spending your time here and sharing your four star review here! Thanks as well for the very kind comments on our team members. We look forward to your next visit! Warm Regards More 

Agawam, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a great stay while attending a nearby music festival. Being on the outskirts of Baltimore it gave us the opportunity to stay away from the hustle and bustle of a large city, but there was enough in Towson for us to enjoy during our downtime. The staff was extremely friendly and answered any questions I had. The only... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Rick K, Manager at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Greetings from Best Western PLUS Towson! Thank you for glowing review! We take pride in our staff and service for each individual’s visit. At the BEST WESTERN PLUS Towson we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said about our property to our staff so that... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly staff from start to finish, clean and quiet room, adequate free breakfast including decent hot options....what more could a tired couple of travellers from Michigan want!? We would definitely stay again when in this area of Maryland. Room furniture a little dated but in process of renovating.

Was this review helpful? Yes
Rick K, Manager at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Thank you for glowing review! We take pride in our staff and service for each individual’s visit. At the BEST WESTERN PLUS Towson we always strive to accommodate our guests with a perfect stay! We hope if you are in the area again you will choose to stay with us. More 

Willis, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Very clean hotel and great staff. Some cosmetic items at hotel appear to be old or needing repair, but it was a good experience. The outside pool was good. The breakfast area was hot don't know if it was just the weather the day we were there or if it like that always. Our room was nice and cool and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Rick K, Manager at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Greetings from Best Western PLUS Towson! Thank you for your review! We take pride in our staff and service for each individual’s visit. We are currently going through renovations to update the furniture in the rooms.If ever back in the area please stop by to see our updates and we hope you will choose to stay with us again! More 

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