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BEST WESTERN Plus Towson Baltimore North Hotel & Suites

3.0 of 5 1100 Cromwell Bridge Road, Towson, MD 21286-2216
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BEST WESTERN Plus Towson Baltimore North Hotel & Suites
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BEST WESTERN Plus Towson Baltimore North Hotel & Suites
BEST WESTERN Plus Towson Baltimore North Hotel & Suites
BEST WESTERN Plus Towson Baltimore North Hotel & Suites
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287 reviews from our community

Traveler rating
    71
    112
    45
    29
    30
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114
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71
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Shelburne Falls, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Friendly staff, nice room, very comfortable bed, a decent breakfast, and a good rate. I don't stay in hotels often and hate spending the money on them but I enjoyed my stay here and will stay here every time I drop my daughter off at college.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 3 days ago NEW

i think the mangment of this hotel are wonderfull.... my family and i realy enjoyed our stay. the breakfast good and they even provided frish strawberries and melons which many other hotels do non do..... good luck

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW

While conducting a seminar at this hotel I requested a late checkout so I could use my lunch hour to nap and checkout for a late flight home. I confirmed with the front desk and with housekeeping that they knew I would checkout an hour late. While trying to nap during that hour, housekeeping knocked on the door two different... More 

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Washington, DC, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stay in this hotel often when I have to be in Baltimore, but this time, it was not as great a stay. The staff were all very friendly, as per the norm, but I had reported that the bathroom smelled a bit like urine and that I saw dried urine along the base of the toilet. They said they... More 

Review collected in partnership with Best Western

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United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Great Stay Again!!! we were able to check in a little early, the room was bigger than we were expecting. the breakfast was nice, with a lot of different choices. Ms. Carla the lady working there was always very helpful and made sure everything was clean and in order. With great access to the beltway we were able to get... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kelsey F, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

We appreciate your time in writing a review about your recent stay. Thank you for all of the feedback you provided, it truly helps us to know what we are doing well and what we can improve upon. We do hope to see you again soon! More 

Birdsboro, PA, USA
Top Contributor
171 reviews 171 reviews
29 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Selected this motel for location and price. Got what I expected but with a few bumps in the road. Room was average (King bed, sofa, desk and flat screen). Bathroom was small, sink was high and toilet was low like they weren't sure of the size of the occupant. Everything was on the liquid menu - soap, shampoo and lotion.... More 

Was this review helpful? Yes
Kelsey F, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Thank you for taking the time to share your experience with us. We are certainly upset that we did not provide you with the level of service we should have. We apologize for this and do hope that you can give us another chance. We will definitely follow up on the items you reported. Thank you again. More 

Cumberland, Rhode Island
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Older but clean and a super nice staff. Enjoyed the Pho restaurant very much. Nice hot breakfast where the staff person even made the pancake for me. Easy access on/off highway... only 1hr 20min from the AutoTrain. Good parking for handicapped.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kelsey F, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

We appreciate your time in writing a review about your recent stay. Thank you for all of the feedback you provided, it truly helps us to know what we are doing well and what we can improve upon. We do hope to see you again soon! More 

Baltimore, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Joy did a wonderful job at check-in. She received me warmly, oriented me to the hotel and the surrounding area, and answered all of my questions. The hotel has a great location right off the beltway. The restaurant had good food and a friendly staff.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kelsey F, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Thank you for your positive comments in regards to our staff. They truly work hard to provide our guests with the highest level of service and we enjoy when one of our guests compliments their services. More 

Towson, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The check in clerk ( Joy ) was very rude! She berated my husband and I for taking too many cookies, like she paid for them herself! The hot water in the room took approx 15/20 minute to get warm! Karen, GM, was the only saving grace!

Review collected in partnership with Best Western

Was this review helpful? Yes
Kelsey F, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

We certainly want to apologize for the lack of service you received during your stay with us. Providing our guests with a positive and memorable stay is very important to us and we obviously failed you during your time with us. There is no excuse for the lack of attention that give to the issue you were experiencing. Thank you... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed December 23, 2014

Stayed here for just a night but couldn't wait to leave. Have a one year old who refused to sleep thanks to some loud drilling happening on the same floor at 9 pm... bed was uncomfortable... this has been my worst experience in a hotel so far.

Was this review helpful? Yes
Kelsey F, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

We certainly want to apologize for the lack of service you received during your stay with us. Providing our guests with a positive and memorable stay is very important to us and we obviously failed you during your time with us. There is no excuse for the lack of attention that give to the issue you were experiencing. Thank you... More 

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Additional Information about BEST WESTERN Plus Towson Baltimore North Hotel & Suites

Address: 1100 Cromwell Bridge Road, Towson, MD 21286-2216
Phone Number:
Location: United States > Maryland > Towson
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Towson Baltimore North Hotel & Suites 3*
Number of rooms: 129
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Also Known As:
Best Western Plus Towson Baltimore North Hotel Towson
Best Western Plus Towson Baltimore North Hotel And Suites
Holiday Inn Towson
Towson Holiday Inn

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