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All 7 Towson hotels

Sheraton Baltimore North Hotel

3.5 of 5 Hotel   |   903 Dulaney Valley Road, Towson, MD 21204
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Ranked #2 of 7 hotels in Towson
A recent review
4 of 5 stars reviewed 1 week ago
PhilP265 Manhasset, New York
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327 people have reviewed this hotel

Traveler rating
    89
    121
    66
    35
    16
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89
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97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Driftwood, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

The last Sheraton I stayed at was outside of Nashville and it was great. First something nice: The bar staff and the maintenance person were very nice and it was very quiet in my room. Now the not so nice: This place, has seen better days. I think they're getting ready to update it and boy does it need it.... More

Was this review helpful? Yes
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you for your kind words in regards to the staff that you encountered during your stay. They truly work hard to make sure each of our guests has a pleasant experience with us. We do want to apologize for the conditional issues you had with your room. These items should have been addressed prior to your arrival and there... More

Manhasset, New York
1 review
4 of 5 stars Reviewed 1 week ago

I was visiting my daughter for the weekend at Towson and stayed here for the first time. The accommodations were clean the room was roomy and well kept and the front desk was exceptionally helpful especially Brian. My room was by the work out room open all night, at midnight a particularly energetic guest was using the weight machine and... More

Was this review helpful? Yes
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you for your review! We apologize that the guest in the gym created a disturbance for you but we are happy to know that our Front Desk Manager Brian was able to offer you something to partly make up for it. Thank you for taking the time to share your experience with us and we will make sure Brian... More

Boston
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here August 2014 for Goucher College tour. Hotel is in shopping/office complex directly next door to Goucher--walking distance. But when I told host at breakfast that we were in a hurry to eat before scheduled campus tour, he arranged for hotel shuttle to drive us the short distance so we could relax. Similarly, when I called hotel for directions... More

Was this review helpful? Yes
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

It is our goal to make travel as easy and comfortable as possible for our guests and we are so pleased to know that our associates were able to do this for you. We appreciate your review and thank you for sharing your experience with us. We will be sure to share your kind words with our team as they... More

Chepachet, Rhode Island
Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We were visiting a local college and this hotel was the recommendation of the school. I thought it would be a nice hotel since it was a Sheraton, but it was just ok. The bathroom needed major updating and a good cleaning. There were no ipod, iphone or ipad charging stations or radios with charging stations. The buffet breakfast was... More

Was this review helpful? Yes
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you for your suggestions in regards to the buffet as well as the presence of a docking station. We appreciate this type of feedback as it allows us to know what our guests are truly looking for. We will most definitely take these suggestions into consideration and thank you for sharing them with us. We do want to apologize... More

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The staff at the Sheraton Baltimore North Hotel was extremely friendly and they always seem to be going the extra step. No matter how a hotel is, the service is a huge part of what makes me a return customer. I will definitely be back here during my next visit.

Was this review helpful? Yes
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Our staff are a huge part of what makes our hotel what it is. They work hard to make each guest feel at home and we are so happy to know that you felt this way. Thank you for reviewing your stay with us and we look forward to welcoming you back soon! More

Chesapeake, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Parking situation is just awful. $9 to park many levels away is just unacceptable. Was greeted by a morose heavily tattooed creature not wearing a uniform at the front desk. Very rudely treated by this person. Room was reasonably clean and comfortable but all of the furniture was out of position and we had to move it. Very odd. Went... More

Was this review helpful? Yes
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you for taking your time to complete a review on your recent experience at our hotel. We most definitely need to apologize as we are even surprised at the atmosphere you described. This is absolutely not the level of service that we are accustomed to providing and thank you for bringing this evening to our attention for follow up.... More

Miami
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a great time staff was very friendly and the Restaurant was excellent and so was service ! Was very close to shopping and other dining options . Will def stay here again ! Very reasonable rates and the premises are kept up well .

Was this review helpful? Yes
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

We are delighted to know you enjoyed your stay with us and truly appreciate your time and sharing it in this review. We are glad to know you were able to take advantage of the local area and enjoy the shopping and our restaurant. Thank you again for taking the time to share this with us and look forward to... More

Selbyville, Delaware
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check-in was very easy, we were even able to check in early, which we loved. Asked the front desk how far away the light rail was, she told us they had a shuttle that could take us there which was great. And that we could simply call the hotel when we were on the way back and they would come... More

Was this review helpful? Yes
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you so much for sharing your experience with us! We enjoy reading our guests feedback so we can see how our guests experience the hotel from their perspective. We are happy to know that you were able to take advantage of the hotel shuttle and also enjoyed some of the other hotel amenities such as the Starbucks coffee. Again... More

Parkville, Maryland
1 review
5 of 5 stars Reviewed 4 weeks ago

i had a great stay the front desk was great and the women who check me in very nice and my check out was great hotel was big and clean parking was a good price everyone was so nice i cant wait to come back and i work for sheraton as well i was very happy with my stay thank... More

Was this review helpful? Yes
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

We are so glad you had a great time while staying with us! Thank you for taking your time to share your experience and we look forward to seeing you again soon! More

Cairo, Egypt
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

As a Starwood member I am so disgusted by how outdated and dusgustin this hotel is! Bathrooms are old and ugly! You wouldn't even know it's the Sheraton if it wasn't for the labels on the shampoos! The rooms are very old and dim as well as damp and not to mention the lovely view that we have of the... More

Was this review helpful? Yes
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you for taking your time to review our hotel. We are so sorry that your experience was not a positive one and need to apologize to you for this. Our team works hard to provide the highest level of service to each of our guests and we obviously dropped the ball with your stay and we are sorry for... More

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Additional Information about Sheraton Baltimore North Hotel

Address: 903 Dulaney Valley Road, Towson, MD 21204
Phone Number:
Location: United States > Maryland > Towson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Baltimore North Hotel 3.5*
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Also Known As:
Sheraton Towson
Sheraton Baltimore
Baltimore Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Sheraton Baltimore North Hotel is connected by skywalk to the Towson Town Center. We are 15 minutes from Baltimore's Inner Harbor, Oriole Park/Camden Yards, Ravens Stadium, and Timonium Fairgrounds. ... more   less 
Number of rooms
284

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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