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All 7 Towson hotels

Sheraton Baltimore North Hotel

3.5 of 5 Hotel   |   903 Dulaney Valley Road, Towson, MD 21204
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Ranked #3 of 7 hotels in Towson
A recent review
4 of 5 stars reviewed 6 days ago
SocalMom2007 Los Angeles, California
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291 people have reviewed this hotel

Traveler rating
    79
    109
    61
    29
    13
See reviews for
76
43
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86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Los Angeles, California
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

When I book a room at a chain like Sheraton, I know that I will be checking in to a well-appointed room with marvelous beds, good linens and full service restaurants. The property in Towson did not disappoint. Guest rooms and bathrooms are spacious. It is connected to a large mall for easy shopping and dining. Best of all are... More

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AZ
Top Contributor
169 reviews 169 reviews
27 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Typical Sheraton that's been around for a few years. Close to major mall and nice restaurants. I'd stay there again on business trip. Comfortable pillows, OK mattress. Food was average. Beer selection pretty good.

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Roaring Spring, Pennsylvania
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was a bit concerned because of the carpet in the entry way but once you're past that it's very nice. The carpet in the room as well as everything else in the room was very nice. Seems like an older hotel and the wall paper in the bathroom was showing its age but the room and the bathroom were... More

Was this review helpful? Yes 1
USA
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 16, 2014

Met at the door by friendly manager Bryan, checked in by knowledgeable Adam. Room was clean, Club Lounge nice and cozy. Enjoyed a yummy buffet breakfast. Sorry I didn't get a chance to cross the bridge and check out the mall. Will be back!

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Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 19, 2014

I stay here regularly when working/performing in Towson, and it's a comforting home-away-from-home for me. Easy to reach from the main road, and the walkway to the Towson mall makes shopping convenient also, if that's your thing. Front desk staff always greets me warmly, and this past trip, checked me in early.There is a gym here with indoor pool. If... More

Was this review helpful? Yes 1
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you for your lovely comments and for making Sheraton Baltimore North your home away from home. We appreciate your time in sharing your experience and look forward to your return. Please let us know if there is anything else we can do to make your time with us more comfortable. Thanks! More

brooksville fl
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2014

This facility and staff are second to none. Clean comfortable rooms and staff that treats you like family. I stay at hotels all over North America on a regular basis and find this particular Sheraton to be my favorite hotel. You will find Gordon, Ernie, Latisha, Jake, Greg, Jason, Anthony, Brian, Richard, Mary and the rest of the staff will... More

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Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you for taking the time to share your experience with us! We work hard to make our guests feel welcomed and at home and when we get to hear back from our guests about how wonderful their stay was it makes all difference. We appreciate you for letting us know how we are doing and we will make sure... More

Washington DC, District of Columbia
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 21, 2014

We usually stay in very highly rated hotels, and I'd read previous reviews noting refurbishing was needed, so I wasn't looking forward to this stay. However, our room was quite spacious and appeared to be recently updated. Service was very good too, though the parking fees ($9 a night) seem high for a suburban locale. The location is very convenient... More

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Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Exceeding our guests' expectations is what we strive to do and we loved your review title and everything you put in it! Thank you for all of your feedback and we are very happy to know that you enjoyed your time with us. We look forward to serving your hospitality needs again soon! More

Towson, Maryland
1 review
5 of 5 stars Reviewed January 15, 2014

I stayed with this hotel for several times and each time is better than the previous one. The front desk staff especially Ernie, were so helpful and they try to help customers as much as they can even with the remodeling. Great stay. Thanks so much.

Was this review helpful? Yes
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you for taking the time to share your experience with the Trip Advisor community! We are happy to know that you enjoy your stays with us and the Ernie helps to make them more memorable. We will make sure that he sees your very nice comment and thank you for sharing it with us! We look forward to your... More

Beaumont, Texas
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 8, 2014

This is our second time staying in this hotel a full week. We experienced an unforgivable/uncomfortable time! First, we are Starwood Platinum members. We expected to be place on the concierge floor. It gives you easy access to the club room for breakfast and evening snack and a computer and printer. However, the concierge floor was under remodeling so the... More

Was this review helpful? Yes 3
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

We are very appreciative that you took the time to share your experience with us. After reading what occurred during your stay I am so sorry that I was not aware of this situation while you were still on property. There is no excuse for why you had to deal with the situation that occurred and I promise that follow... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 3, 2014

We've stayed at this hotel many times over the last few years and I've written a couple of reviews. I've always felt that the hotel was just short of perfect, but that the staff were always what kept me coming back. Well, not this time. When we called the front desk to step in and resolve a fight in the... More

Was this review helpful? Yes 1
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

I am truly sorry for the lack of service you experienced during your stay with us. We strive to make each guests' stay memorable and do so with the amazing staff that we have, however, we obviously did not provide you with that level of service during your stay and failed you. Please accept my apology and word that this... More

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Additional Information about Sheraton Baltimore North Hotel

Also Known As:
Sheraton Towson
Sheraton Baltimore
Baltimore Sheraton
Address: 903 Dulaney Valley Road, Towson, MD 21204
Phone Number:
Location: United States > Maryland > Towson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Towson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Baltimore North Hotel 3.5*
Official Description (provided by the hotel):
Sheraton Baltimore North Hotel is connected by skywalk to the Towson Town Center. We are 15 minutes from Baltimore's Inner Harbor, Oriole Park/Camden Yards, Ravens Stadium, and Timonium Fairgrounds. ... more   less 
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