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All 7 Towson hotels

Sheraton Baltimore North Hotel

3.5 of 5 Hotel   |   903 Dulaney Valley Road, Towson, MD 21204
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68%
Ranked #2 of 7 hotels in Towson
A recent review
5 of 5 stars reviewed 6 days ago
giftissa Glen Arm, Maryland
  • Reviews (308)
  • Photos (30)
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  • Room tips (55)
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308 people have reviewed this hotel

Traveler rating
    85
    115
    63
    32
    13
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82
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Glen Arm, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked this hotel for out of town relatives that were here under difficult circumstances. The entire staff went out of their way to make their stay as pleasant as possible. The room space was adequate, the restaurant convenient, but the high marks are for the top notch customer service--from the front desk to the wait staff in the restaurant.

Was this review helpful? Yes
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

We are happy to know that our team helped to create a memorable experience for your family during their time with us. Thank you for giving your time to complete this review. We look forward to their next visit! More

Elgin, Illinois
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

After reading a few negative resorts, we were concerned, but booked because the location is near our daughter's home, and the hotel is next door to Towson Mall and just about a half mile from the expressway loop (695). We were pleasantly surprised. Our room was larger than average, very clean, and overall better than we anticipated, free Wi-Fi. The... More

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Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you for giving us a chance and for allowing us to show you what a great hotel Sheraton Baltimore North is. We are appreciative of your kind review and look forward to seeing you again soon! More

Fort Worth, Texas
Top Contributor
98 reviews 98 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here a few times and generally enjoy it. I think its a bit silly that you have to pay to park in a suburban hotel, but that's how it is here. Rooms are clean, comfortable and the location is great. I think it is slightly overpriced ($200/night is the general minimum cost), but very comfortable.

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Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you for taking your time to review your experience at our hotel. We are happy to know that you were comfortable while staying with us and that you were able to enjoy our prime location. We appreciate your loyalty and look forward to your next visit! More

East Windsor, New Jersey
Contributor
16 reviews 16 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have always liked the Sheraton chain the Towson Md location is no exception- convenient to everything in Towson town center, close to Goucher College (where we were visiting friends) and pedestrian bridge to the shopping mall across the street. Its also pet friendly - we dog sat our friends dog overnight! Good breakfast buffet, friendly staff, very clean -... More

Was this review helpful? Yes 1
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More

Dallas, Texas
Top Contributor
54 reviews 54 reviews
54 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed June 3, 2014

This hotel could be excellent. It's location is ideal. There is an uncovered bridge which crosses the street to the mall and it is easy walking distance to the center of Towson. For those inclined to drive further off I don't think it could be easier to get to and from 695. As Towson grows this could become the jewel... More

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Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you so much for your feedback in regards to your recent experience at our hotel. We are excited to let you know that the boards you saw in the lobby are the plans for our club lounge which is next on the list of area that we are upgrading. This is only one of many projects in the works... More

Ashburn, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2014

I've had lots of surgeries do to an accident and we have used this hotel about 8 times. We love it! It has a walkway that attaches to the Towson, MD Mall with LOTS of restaurants. We joined the SPG club which is the frequent hotel card to earn rewards. Since we were military we mentioned it at the front... More

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Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

We are so happy to know we have become your home away from home! Thank you for your positive review and for becoming a member of our Starwood Preferred Guest family! We look forward to continuing to be your go to hotel for Towson! Thank you again! More

London
Contributor
13 reviews 13 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed May 26, 2014

The only good thing about this hotel is the direct access to Towson shopping. It took ages to check in, only one of three elevators was working causing undue delay, the carpets in the elevator and passage looked like they were last vacuumed years ago. The "free" wifi was extremely slow and kept on cutting out. Unusable. Parking is easily... More

Was this review helpful? Yes 1
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you for providing us with your feedback for your stay. We certainly want to apologize to you for the issues you experienced while staying with us. One comment in regards to the parking charges is that it is a per night fee if you utilize the hotel validation system. Please let us know if you were charged for more... More

Saint Paul, Minnesota
Top Contributor
155 reviews 155 reviews
125 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed May 22, 2014

Sheratons can vary greatly in terms of quality and condition. As far as that chain goes, this is one of the nicer ones. Public areas and meeting rooms are functional and the staff seems to be well-meaning and trying to do their best. I was in a good-sized room that felt plenty spacious and had two windows looking out on... More

Was this review helpful? Yes 2
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

We appreciate your positive review and are always delighted to read about one of our guests enjoying their time with us. Thank you for sharing this with us and we hope to see you again soon! More

Baltimore, Maryland
2 reviews
4 of 5 stars Reviewed May 19, 2014

This hotel is very clean and comfort beds. The staff was very friendly and helpful. I stayed here for one day to sleep, before continue with my travel. My biggest problem is that I could heard people in next room talking all night long. So needless to say I did not sleep well. In the room was a tell us... More

Was this review helpful? Yes
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

We appreciate your feedback and thank you for providing us with a review. We apologize for the noise you experienced during your time with us and can only imagine how frustrating that must have been. Thank you for bringing this to our attention and we do hope you will give us another chance again. More

Coppell, Texas
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 19, 2014

Where do I begin?? I am a huge fan of Starwood and I booked here during my visit to Baltimore. Big mistake! The king bed I got was very old and sagged in the middle. The sheets were ill-fitting and it was just a terrible sleeping experience. I would use the analogy of sleeping in a bowl. I have a... More

Was this review helpful? Yes 1
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

We take our guests' feedback very seriously and are happy to know that your survey was responded to quickly. Thank you for taking your time to review our hotel and sharing your experience with us. We are in the process of making several upgrades to the hotel and are currently making improvements to our second floor meeting space. We have... More

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Additional Information about Sheraton Baltimore North Hotel

Address: 903 Dulaney Valley Road, Towson, MD 21204
Phone Number:
Location: United States > Maryland > Towson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Baltimore North Hotel 3.5*
Reservation Options:
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Also Known As:
Sheraton Towson
Sheraton Baltimore
Baltimore Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Sheraton Baltimore North Hotel is connected by skywalk to the Towson Town Center. We are 15 minutes from Baltimore's Inner Harbor, Oriole Park/Camden Yards, Ravens Stadium, and Timonium Fairgrounds. ... more   less 
Number of rooms
284

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