We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swiss-Belhotel Ambon

Jl. Benteng Kapaha | Jl. Pasifik Permai, Ambon 97124, Indonesia
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Asia Travel to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Swiss-Belhotel Ambon
View Map
Add Photo Write a Review

86 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    12
    35
    26
    11
    2
See reviews for
8
14
10
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (22)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (22)
All months
Jakarta, Indonesia
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As one of our Corporate safety recommendation hotel, this hotel is in the top list during our stay in ambon. stayed here for 1 night for business trip, i got room on 8th floor with city view and the room size was average, i got twin bed room even i had made reservation before and requested for double bed but... More 

Was this review helpful? Yes
GMSBAM, Public Relations Manager at Swiss-Belhotel Ambon, responded to this review

Dear value Guest, Thank you for taking your time to write your comment on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. We appreciate your compliments regarding our location,breakfast and procedure of check-in/out. However we also regret to read your comments regarding our voice room condition, wi-fi connection, and the hospitality of front-line staff. Your constructive comments have already been... More 

Malang, Indonesia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 22, 2015

Stay for a night will be not much to say. Pick up transport was so bad because you have to wait for an hour from the expected time until you have to make sure that someone is otw to pick u up. Then we found out they stuck in traffic! They should inform us, not us whose the one who... More 

Was this review helpful? Yes 1
GMSBAM, Public Relations Manager at Swiss-Belhotel Ambon, responded to this review

Dear value Guest, Thank you for taking your time to write your comment on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. We appreciate your compliments regarding our room cleanliness and Pizza. However we also regret to read your comments regarding our transportation and room service. Your constructive comments have already been discussed with the team and we hope that... More 

Portland, Oregon
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 4, 2015

I had a somewhat difficult time deciding on an overall rating as the service was excellent, but the room was...well in terrible shape. The pictures on the website no longer represent the condition the rooms are in at this time. Maybe at one time,years ago. The staff was all very nice, polite and helpful. They were prompt to respond when... More 

Was this review helpful? Yes
GMSBAM, Public Relations Manager at Swiss-Belhotel Ambon, responded to this review

Dear value Guest, Thank you for taking your time to write your comment on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. We appreciate your compliments regarding our service. However we also regret to read your comments regarding our room condition. Your constructive comments have already been discussed with the team and we hope that you will notice the continuing... More 

Manado, Indonesia
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 4, 2015

Stayed at the hotel for one night before continuing my journey home after 11 days diving the wonderful Banda Neira. Located not too far from the Port of Ambon. Really central location in Ambon. Checking in slightly longer than normal. The nutmeg juice, fresh one, was good. Although i had to ask for it, after the waiter served such drinks... More 

Was this review helpful? Yes 1
GMSBAM, Public Relations Manager at Swiss-Belhotel Ambon, responded to this review

Dear value Guest, Thank you for taking your time to write your comment on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. We appreciate your compliments regarding our Location, the good taste of our beverage, the cleanliness of our room, good room facility, receptionist service, and punctuality of our set up breakfast. However we also regret to read your comments... More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 8, 2015 via mobile

Swisbelhotel chain is one that my office often uses for our events outside Jakarta. The one in Ambon is strategically located within walking distance to shops and restaurants. The rooms need a bit of work with some wallpaper already peeling off and shower curtains which have a bit of discoloring. However, their service for our team has been great and... More 

Was this review helpful? Yes
GMSBAM, Public Relations Manager at Swiss-Belhotel Ambon, responded to this review

Dear value Guest, Thank you for taking your time to write your comment on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. We appreciate your compliments regarding our location, service, and food. However we also regret to read your comments regarding our room. Your constructive comments have already been discussed with the team and we hope that you will notice... More 

bogor
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 19, 2015

Last week we held an event in swiss-bell hotel, as for the room it look like usual, clean, tidy. but for the services, it's almost horrible, we arrive in ambon at 8.00 an already confirm for early check-in, and as we arrive. we wait for almost 2 hour for check-in. the front office is not responsive enough, and for the... More 

Was this review helpful? Yes
GMSBAM, Public Relations Manager at Swiss-Belhotel Ambon, responded to this review

Dear value Guest, Thank you for taking your time to write your comment on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. We appreciate your compliments regarding our Location, the cleanliness of our room, and the security service, However we also regret to read your comments regarding our front office, banquet service, and wifi . Your constructive comments have already... More 

Travelers are raving about these Ambon hotels

Jakarta, Indonesia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 11, 2015

I was traveling with my family (4 adults & a 4-year old kid). I booked 2 superior rooms but they could only accomodate one so they offer me a free upgrade. I requested rooms with connecting door or at least nearby to each other, they cannot accomodate that. So the 2 rooms were on different floors. A bit disappointing. The... More 

Was this review helpful? Yes
GMSBAM, Public Relations Manager at Swiss-Belhotel Ambon, responded to this review

Dear value Guest, Thank you for taking your time to write your comment on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. We appreciate your compliments regarding our Location and hospitality. However we also regret to read your comments regarding our front office, the service of our engineering and housekeeping. Your constructive comments have already been discussed with the team... More 

Bali, Indonesia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 21, 2015

Stayed in this hotel a few days ago for several nights. The room was upgraded to grand deluxe with a very nice view as it was on the 9th floor. Like the location as it is in the city center. Unfortunately there is no swimming pool.

Was this review helpful? Yes
Level Contributor
60 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed February 14, 2015 via mobile

I stayed for 2 days. I have surprised for this hotel.... Check-in more than 20 minutes. After informing my name and gave them my ID, the receptionist invited me to sit while waiting for the process. Foods taste was standard, but this hotel was not to far from kentucky fried chicken. Just walk out from the hotel and turn right... More 

Was this review helpful? Yes
Santa Barbara, Ca
Level Contributor
208 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed February 8, 2015 via mobile

we were here just one night after a snorkel trip,that ended in Ambon. Really appreciated the friendly service & clean , air conditioned rooms. Food in cafe was good but service very slow. Good location. Would recommend!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (4)
Viewed
View from room (6)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Ambon
0.3 mi away
Everbright Ambon
Everbright Ambon
#3 of 12 in Ambon
3.5 of 5 stars 17 reviews
0.1 mi away
Imperial Inn
Imperial Inn
#5 of 12 in Ambon
5.0 of 5 stars 1 reviews
0.5 mi away
Amaris Hotel Ambon
Amaris Hotel Ambon
#4 of 12 in Ambon
3.5 of 5 stars 55 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Amans Hotel
Amans Hotel
#6 of 12 in Ambon
3.0 of 5 stars 18 reviews
0.1 mi away
Manise Hotel
Manise Hotel
#8 of 12 in Ambon
3.0 of 5 stars 17 reviews
0.1 mi away
Hotel Amboina
Hotel Amboina
#7 of 12 in Ambon
3.5 of 5 stars 4 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay