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Swiss-Belhotel Ambon

3.5 of 5 Jl. Benteng Kapaha | Jl. Pasifik Permai, Ambon 97124, Indonesia
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Swiss-Belhotel Ambon
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66 reviews from our community

Traveler rating
    11
    26
    17
    10
    2
See reviews for
8
12
9
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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West Point, New York
1 review
3 of 5 stars Reviewed 3 weeks ago

This is THE hotel in Ambon city, but the lack of competition for quality, the absence of a viable tourist industry shows. The rooms and beds are fine, the reservations were totally correct, and the staff was friendly and better in English than I am in Bahasa Indonesia. The kitchen presentation needs much attention. The dinner upon arrival was mediocre,... More 

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Helsinki, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights with my wife, who got food poisoning from their cooking's. Its probably one of the the best hotels in the area, but that actually tells more about Ambon rather then the level of this hotel. Rooms were okay and the beds were fantastic! Right next to the hotel is a shelter type of thing, where... More 

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GMSBAM, Public Relations Officer at Swiss-Belhotel Ambon, responded to this review

Dear Value Guest, thank you for choosing our hotel as your place to stay in Ambon. thank you for the compliment for our bed and and rooms, we still increase our facilities and develop our services. we do apologize for the unpleasant experience during your stay. hope to meet you again when you return again to Ambon. Thank you Best... More 

Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My partner and I arrived at 3.30 pm having called them from the airport to confirm that we had a booking. When we arrived, we waited without explanation for nearly 2 hours! We kicked up a fuss and although the front desk staff did not understand English very well, the duty manager did. She was apologetic for our wait and... More 

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GMSBAM, Public Relations Officer at Swiss-Belhotel Ambon, responded to this review

Dear value Guest, Thank you for choosing our hotel as your place to stay in Ambon. We do apologize for the unpleasant experience during your stay. We hope we can serve you better when you return, because now we are still increase the facilities and services. Thank you Best regards, Anastasia Louhenapessy More 

Malmo, Sweden
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 23, 2014

First of all, it took forever to check in and the staff asked us to sit down and wait after already waiting for a long time, but due to bad communication skills we never found out why we had to wait for about 15 minutes, even though we asked. So the first impression was not great, and the staff felt... More 

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GMSBAM, Public Relations Officer at Swiss-Belhotel Ambon, responded to this review

Dear Value Guest, Thank you for choosing our hotel as your place to stay in Ambon. We do apologize for the unpleasant during your staying with us. We are still developed our services and increase the facilities, so when you return we can serve you better than before. Thank you Best regards, Anastasia Louhenapessy More 

Jakarta, Jakarta Raya, Indonesia
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 22, 2014

Pros: - nicely decorated, large & comfy room. Especially like the striped carpet - clean, big bathroom - good view of the city (esp higher floor overlooking Bay of Ambon) - strategically located. Minutes away from Merdeka Square, government & business districts, famous seafood places. Cons: - limited facility. No swimming pool, just a small gym with limited equipment -... More 

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GMSBAM, Public Relations Officer at Swiss-Belhotel Ambon, responded to this review

Dear value Guest, Thank you for choosing our hotel as your destination in Ambon city. Your satisfaction is our pride. We also still increase the facilities and our services. We hope that still can serve you best when you return. Thank you Best regards, Anastasia Louhenapessy More 

Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 10, 2014

We stayed at Swiss-Belhotel for a business trip , the staff were great , room is very clean with comfy bed. The breakfast was also great, the only downsides was the water heater was not working on the last morning of our stay :(

Was this review helpful? Yes
GMSBAM, Public Relations Officer at Swiss-Belhotel Ambon, responded to this review

Dear value guest, Thank you for choosing our hotel as your place to stay in Ambon. your satisfaction is our pride. we do apologize for the unpleasant experience during your stay. Hope we can serve you better when you return again. Thank you Best regards, Anastasia Louhenpaessy More 

Ghent, Belgium
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed November 23, 2014

good area, friendly and helpfull staff, room with very good bed, clean and cosy decorated .... but the wallpaper is coming loose on different places !!!, good breakfast for a Westener client, relaxing evening entertainement

Was this review helpful? Yes
GMSBAM, Public Relations Officer at Swiss-Belhotel Ambon, responded to this review

Dear value guest, Thank you for choosing our hotel as your place to stay in Ambon. Thank you for your compliment for us. We still develop our services and facilities. Hope to see you again when you return . Thank you Best regards, Anastasia Louhenapessy More 

Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 26, 2014

We stayed at the Swiss-Belhotel before we joined a cruise of the Spice Islands. It was clean, convenient and comfortable. And the food in the hotel restaurant was surprisingly good. Despite the fact that there are few choices in Ambon, they have kept the quality level high.

Was this review helpful? Yes
GMSBAM, Public Relations Officer at Swiss-Belhotel Ambon, responded to this review

Dear Value guest, thank you for choosing our Hotel as your place to stay during your stay in Ambon. your pleasure is our pride. Hope to see you again when you return. Thank you Best Regards, Anastasia Louhenapessy More 

Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

We stayed in this hotel for 4 days 3 nights before we went to ora beach resort maluku. The staffs was great and the service are excellent. Even though the room was full, we still got our rooms as they upgraded our room with the same price as we paid when we booked it online. After we finished from ora... More 

Was this review helpful? Yes
GMSBAM, Public Relations Officer at Swiss-Belhotel Ambon, responded to this review

Dear Value Guest, thank you for choosing our hotel as your place to stay in Ambon. thank you for the compliment for us, we had already give the best service, because your pleasure is our pride . Hope to see you again when you return to Ambon. Best regards, Anastasia Louhenapessy More 

Jakarta, Indonesia
Contributor
20 reviews 20 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 16, 2014

Very good hotel in best place. The location not to far from the Ambon city. Only about 500m walking you can reach the Pattimura Park. Have spa and fitness center. Clean hotel and a staff very helpful. The Internet connection is good, and GSM singnal too.

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Additional Information about Swiss-Belhotel Ambon

Address: Jl. Benteng Kapaha | Jl. Pasifik Permai, Ambon 97124, Indonesia
Phone Number:
Location: Indonesia > Maluku Islands > Ambon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Swiss-Belhotel Ambon 3.5*
Number of rooms: 111
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Also Known As:
Swiss-Belhotel Ambon Maluku Islands

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