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All 12 Ambon hotels

Swiss-Belhotel Ambon

3.5 of 5 Hotel   |   Jl. Benteng Kapaha | Jl. Pasifik Permai, Ambon 97124, Indonesia
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Ranked #2 of 12 Hotels in Ambon
A recent review
4 of 5 stars reviewed 4 weeks ago
Steve W Jakarta, Indonesia
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54 reviews from our community

Traveler rating
    10
    22
    14
    7
    1
See reviews for
6
9
8
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Swiss-Belhotel before we joined a cruise of the Spice Islands. It was clean, convenient and comfortable. And the food in the hotel restaurant was surprisingly good. Despite the fact that there are few choices in Ambon, they have kept the quality level high.

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Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for 4 days 3 nights before we went to ora beach resort maluku. The staffs was great and the service are excellent. Even though the room was full, we still got our rooms as they upgraded our room with the same price as we paid when we booked it online. After we finished from ora... More

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Jakarta, Indonesia
Contributor
18 reviews 18 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2014

Very good hotel in best place. The location not to far from the Ambon city. Only about 500m walking you can reach the Pattimura Park. Have spa and fitness center. Clean hotel and a staff very helpful. The Internet connection is good, and GSM singnal too.

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Jakarta, Indonesia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 20, 2014

i was staying here on this September for a business trip and some invitation, the room cleanliness was superb but the service is average. The receptionist expressions is not friendly lol.. and the restaurant service is average, but the location is just perfect if you want to stay in the city side of ambon. but unfortunately its a little bit... More

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GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review

Dear Value Guest, Thank you for taking your time to write your comment on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. We appreciate your compliments regarding our Location and the cleanliness of our room, However we also regret to read your comments regarding our front office and restaurant service and your constructive comments has already been discussed with the... More

2 reviews
5 of 5 stars Reviewed September 12, 2014

Recently stayed here for 4 days. Great breakfast. Cold beer. Really comfortable bed. Good restaurant. Good location. Friendly staff that try very hard to look after your needs. Good little bar in the lobby with nice entertainment. Overall about as good as it gets in Ambon.

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GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review

Dear value Guest, Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. We appreciate your compliments regarding the appearance of the hotel and our staff and In deed it is a very nice hotel, centrally located right in the heart of Ambon city. Once again thank you for staying with... More

New Zealand
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 13, 2014

I found this to be an excellent hotel. The room was high quality and spotless - a bit of luxury in an area not known for it. The staff were polite and helpful, and the breakfast was very nice. I have no problems recommending this hotel.

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ZH
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 29, 2014

We took an overnight flight from Jakarta to Ambon. When we arrived early in the morning we were not allowed to check in and had to "sleep" in the lobby. When the team at the reception changed we asked again and surprisingly got keys to our rooms. We were really disappointed and that is why I do only give three... More

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Stellenbosch, South Africa
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 23, 2014

If you have traveled this far and braced yourself for the crazy driving it is a small "piece of heaven" when you step into the hotel foyer. Peaceful, quiet, organised etc. I stayed for 6 days in May and one night in July. It is the best you will get in this part of the world. Rooms are great with... More

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Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 22, 2014

No way a 4 star hotel room very worn ,no choice had to accept smoking room even though req non smoking,paper coming off walls or stained , staff very friendly . Iam informed dive travel lode is place to stay 5 mins from airport

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GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review

Dear Value Guest, First of all we would like to say thank you for taking your time to record your staying experiences with us on Trip Advisor. We appreciated your compliment regarding the staff friendliness however we also regret to read some of our service was not as your expectations. We have been highlight and discussed with the team your... More

Noida, India
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2014

It is clearly the best hotel in Ambon. I was travelling for work, and didn't expect this small island to have a luxuriously large hotel. I was so pleasantly surprised though. The hotel was excellent!!! Got a sea-view room on request as well. The food is delicious with a grand spread for breakfast. The staff can be trained a bit... More

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Additional Information about Swiss-Belhotel Ambon

Address: Jl. Benteng Kapaha | Jl. Pasifik Permai, Ambon 97124, Indonesia
Phone Number:
Location: Indonesia > Maluku Islands > Ambon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Swiss-Belhotel Ambon 3.5*
Number of rooms: 111
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Also Known As:
Swiss-Belhotel Ambon Maluku Islands

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