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Swiss-Belhotel Ambon

3.5 of 5 Jl. Benteng Kapaha | Jl. Pasifik Permai, Ambon 97124, Indonesia
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62 reviews from our community

Traveler rating
    11
    25
    16
    8
    2
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10
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24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Malmo, Sweden
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

First of all, it took forever to check in and the staff asked us to sit down and wait after already waiting for a long time, but due to bad communication skills we never found out why we had to wait for about 15 minutes, even though we asked. So the first impression was not great, and the staff felt... More 

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Jakarta, Jakarta Raya, Indonesia
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Pros: - nicely decorated, large & comfy room. Especially like the striped carpet - clean, big bathroom - good view of the city (esp higher floor overlooking Bay of Ambon) - strategically located. Minutes away from Merdeka Square, government & business districts, famous seafood places. Cons: - limited facility. No swimming pool, just a small gym with limited equipment -... More 

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Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at Swiss-Belhotel for a business trip , the staff were great , room is very clean with comfy bed. The breakfast was also great, the only downsides was the water heater was not working on the last morning of our stay :(

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Ghent, Belgium
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 4 weeks ago

good area, friendly and helpfull staff, room with very good bed, clean and cosy decorated .... but the wallpaper is coming loose on different places !!!, good breakfast for a Westener client, relaxing evening entertainement

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Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 26, 2014

We stayed at the Swiss-Belhotel before we joined a cruise of the Spice Islands. It was clean, convenient and comfortable. And the food in the hotel restaurant was surprisingly good. Despite the fact that there are few choices in Ambon, they have kept the quality level high.

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Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed October 20, 2014

We stayed in this hotel for 4 days 3 nights before we went to ora beach resort maluku. The staffs was great and the service are excellent. Even though the room was full, we still got our rooms as they upgraded our room with the same price as we paid when we booked it online. After we finished from ora... More 

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Jakarta, Indonesia
Contributor
20 reviews 20 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 16, 2014

Very good hotel in best place. The location not to far from the Ambon city. Only about 500m walking you can reach the Pattimura Park. Have spa and fitness center. Clean hotel and a staff very helpful. The Internet connection is good, and GSM singnal too.

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Jakarta, Indonesia
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 20, 2014

i was staying here on this September for a business trip and some invitation, the room cleanliness was superb but the service is average. The receptionist expressions is not friendly lol.. and the restaurant service is average, but the location is just perfect if you want to stay in the city side of ambon. but unfortunately its a little bit... More 

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GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review

Dear Value Guest, Thank you for taking your time to write your comment on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. We appreciate your compliments regarding our Location and the cleanliness of our room, However we also regret to read your comments regarding our front office and restaurant service and your constructive comments has already been discussed with the... More 

2 reviews
5 of 5 stars Reviewed September 12, 2014

Recently stayed here for 4 days. Great breakfast. Cold beer. Really comfortable bed. Good restaurant. Good location. Friendly staff that try very hard to look after your needs. Good little bar in the lobby with nice entertainment. Overall about as good as it gets in Ambon.

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GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review

Dear value Guest, Thank you for taking the time to record your comments on Tripadvisor following your recent stay at Swiss-Belhotel Ambon. We appreciate your compliments regarding the appearance of the hotel and our staff and In deed it is a very nice hotel, centrally located right in the heart of Ambon city. Once again thank you for staying with... More 

New Zealand
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 13, 2014

I found this to be an excellent hotel. The room was high quality and spotless - a bit of luxury in an area not known for it. The staff were polite and helpful, and the breakfast was very nice. I have no problems recommending this hotel.

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Additional Information about Swiss-Belhotel Ambon

Address: Jl. Benteng Kapaha | Jl. Pasifik Permai, Ambon 97124, Indonesia
Phone Number:
Location: Indonesia > Maluku Islands > Ambon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Swiss-Belhotel Ambon 3.5*
Number of rooms: 111
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Also Known As:
Swiss-Belhotel Ambon Maluku Islands

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