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Hotel Surpin Palace

Station Road, Kota 324002, India
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Hotel Surpin Palace
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Ranked #6 of 19 Hotels in Kota
A recent review
3 of 5 stars Reviewed July 24, 2014
manjine Lille, France
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20 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Noida, India
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed October 23, 2014

Rooms are not clean, towels are dirty, rooms pics provided in website are not correct, rooms are not like that which are given in the website. I changed my room. Mattresses are not comfortable at all. Staff was nice. Food is good.

Was this review helpful? Yes 2
Lille, France
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 24, 2014

Easy stay not very extravagant. Rooms are huge but needs a tiny bit of redecoration/taking care off. All that is necessary for comfort is provided with TV, Fridge, sitting arrangement, wifi, room service of food etc etc. The staff specially the reception is very very helpful even with personal assistance... like i needed a rented house and was helped out... More 

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Agra, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 25, 2014

We have booked this hotel for our guests for marriage purpose for 2 nights after reading reviews on TripAdvisor.We booked all the rooms of the hotel.All the guest liked the hotel and enjoyed.AC works properly but rooms need a little mantainence.Good Cleanlines, nice and friendly staff .The hotel has a great Lawn and parking space. Owners are really nice persons!!... More 

Was this review helpful? Yes 8
Moga, India
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 20, 2014

We stayed for 3nights and the location is amazing, really close to railway station and just 5 mins drive to centre ! The staff is very nice and the rooms are pretty big and clean! I really would recommend it!

Was this review helpful? Yes 10
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 3, 2014

We picked up Surpin Palace after hearing it from another friend. Perfect location, Clean big rooms, friendly staff. All meals made to order as we were a mix of Indian and foreigner friends. Huge lawns to enjoy sitting outside. Owners helped us to decide how and what to see in and around Kota.

Was this review helpful? Yes 12
Noida, India
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 18, 2013

My marriage was solemnised in this hotel. It was obviously a memorable experience & Surpin made it even more memorable by making an immaculate arrangements. Food was very nice & there marriage venue was decorated very beautifully. Every small detail was looked after by them professionally & all my guests were very satisfied by there arrangements.

Was this review helpful? Yes 15
Gurgaon
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 8, 2013

I stayed at Hotel Surpin for a business trip. I was extremely impressed by the quality of customer service. In particularly, Deepak.C from the front desk was extremely helpful & accommodating. Deepak.C provided practical solutions and very helpful on various matters ranging from shopping to business equipment needs. It is staff like Deepak.C (&Devender) that has made me a loyal... More 

Was this review helpful? Yes 16
Delhi,India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 26, 2013

I dont understand the Trip Advisor ratings for this Hotel showing it as no 1 Hotel in Kota. This is a small Hotel with perhaps 10-12 rooms only, spread on Ground & first Floor, more like a Guest House. There is no proper Restaurant in Hotel, only a dining Hall . It certainly does not qualify for no 1 rating,... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 14, 2013 via mobile

The 1st thing you notice as soon as you enter Surpin palace is hospitality, the way they greet you welcome you is really superb. Very good well appointed large rooms. Food quality, presentation excellent. Environment of the hotel very good.

Was this review helpful? Yes 15
Bhubaneswar, India
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 18, 2013

The hotel does not look like one from the road; more like the residence of a well to do family. The reception space was small and is no indication of what lies behind it, inside the building. Along a corridor in the ground floor (as well as on the second floor, I imagine, are rooms that are quite big and... More 

Was this review helpful? Yes 7
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