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All 54 Lonavala hotels

Retreat Heritage Lonavala

C.T.S no.22, R.S.No.208, behind bus stop, near Bank of Baroda, Lonavala 410401, India
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Retreat Heritage Lonavala
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Ranked #27 of 54 Hotels in Lonavala
A recent review
3 of 5 stars Reviewed November 10, 2014
Meenakshi27 Ahmedabad, India
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39 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ahmedabad, India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 10, 2014

stayed there for two days and place was just OK. not value for money i can say.. as rooms were little stinking and not maintained. cracks and chipping were there at walls and paint was also removed. it was like furnished dharmashala kind of room!! room size was ok and so as service. they were prompt in taking orders and... More 

Was this review helpful? Yes 1
GRAGHAV, General Manager at Retreat Heritage Lonavala, responded to this review

We greatly appreciate that you have taken the time to post your feedback following your stay at Retreat Heritage, Lonavala Thank you for the detailed feedback. While it is our constant endeavor to delight all our Guests and give them a memorable experience. All your comments have been noted and corrective measures are being implemented to enhance guest experience. Preventive... More 

1 review
2 of 5 stars Reviewed October 27, 2014

I have visited this hotel on 21st Oct.. Check in @5.00pm. I have done the booking via yatra. Com. Rooms are not hyginic. Paints are coming out of wall. Bathroom has not having any exhaust fan. Too small rooms. In terms of food-worst food ever ate in my life. Food prices are too much similar to five star hotel but... More 

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Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 13, 2014

We went to Lonavala without any booking. I took a chance because we visited during weekdays. Auto wala took us to this hotel. I bargained for price and got the deluxe room in 3k inclusive of all applicable taxes and breakfast. Person is reception was very very polite so full marks to him. Room size was ok. Phone was not... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 14, 2014 via mobile

Stayed for 3 days. Services are very poor. Badsheets carrying insects , twice got changed still was the same. Tab water in bathroom was muddy. Overall, not a good experience. Infact paid very heavily because of long weekend but all gone in vain.

Was this review helpful? Yes 1
Kodaikanal, India
Top Contributor
91 reviews 91 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed August 23, 2014

The Retreat heritage is a nice place for families. It is located at the main market and very close to the ST bus stand. Rooms are easily available and very clean. The ambiance is very good. Nice pool. The food is also very good. The staff is very courteous. The service is good and the property attracts a lot of... More 

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Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 18, 2014

I have just one word to describe this hotel . TERRIBLE. We booked a super deluxe room at this hotel at 8k a night (3 nights) including breakfast as none other were available during the long weekend. The bad experience started in the lift itself with a mushy smell coming from it. The next thing was that door handle was... More 

Was this review helpful? Yes 2
Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 14, 2014

We stayed here for a day on 12 July 2014 and it disappointing. The room size is fine but for the amount they charge you it is definitely not worth the money. The rooms had seepage and had an odd smell, the bathroom is tiny and the breakfast spread was ridiculous (idli, poha & bread along with tea/coffee) I would... More 

Was this review helpful? Yes 2
Goa Velha, India
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2014

it was a beautiful experience when all the family comes together.We traveled from Goa to Lonavala. The stay was good and the hotel staff was very curtious and helpful.it was a fun loving beautiful experience.We also had visited imagica.It WAS A TOTALLY WONDERFUL EXPERIANCE

Was this review helpful? Yes 5
GRAGHAV, General Manager at Retreat Heritage Lonavala, responded to this review

Dear Guest, Thank you for staying with us and taking time to share your feedback. It is our earnest endeavor to ensure that our guests enjoy a memorable experience.Thank you for your recent stay and your valuable feedback. we are committed to provide prompt and efficient services to all our guest and appreciate comments such as yours are most encouraging... More 

Mumbai
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 17, 2014

The retreat is ideally located about a kilometre from the railway station.The staff is extremely well behaved but is not adept at providing information regarding places to visit.We had to ask the localites regarding additional places to visit.Rooms are good but the food is pathetic.Its better to have food in one of the local restaurants.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 3
Jaipur, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2014

it was great pleasure with this hotel retreat . service was fantastic with different type of activities in hotel premises . hotel was neat & clean, waiters are also very helpful & give response with immediate effect

Was this review helpful? Yes 1
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Additional Information about Retreat Heritage Lonavala

Address: C.T.S no.22, R.S.No.208, behind bus stop, near Bank of Baroda, Lonavala 410401, India
Location: India > Maharashtra > Lonavala
Price Range (Based on Average Rates): $
Number of rooms: 28
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