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All 54 Lonavala hotels

Retreat Heritage Lonavala

C.T.S no.22, R.S.No.208, behind bus stop, near Bank of Baroda, Lonavala 410401, India
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Retreat Heritage Lonavala
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Ranked #25 of 54 Hotels in Lonavala
A recent review
4 of 5 stars reviewed 4 weeks ago
sichot Kodaikanal, India
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36 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Stayed for 3 days. Services are very poor. Badsheets carrying insects , twice got changed still was the same. Tab water in bathroom was muddy. Overall, not a good experience. Infact paid very heavily because of long weekend but all gone in vain.

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Kodaikanal, India
Top Contributor
69 reviews 69 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Retreat heritage is a nice place for families. It is located at the main market and very close to the ST bus stand. Rooms are easily available and very clean. The ambiance is very good. Nice pool. The food is also very good. The staff is very courteous. The service is good and the property attracts a lot of... More

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Mumbai (Bombay), India
1 review
1 of 5 stars Reviewed August 18, 2014

I have just one word to describe this hotel . TERRIBLE. We booked a super deluxe room at this hotel at 8k a night (3 nights) including breakfast as none other were available during the long weekend. The bad experience started in the lift itself with a mushy smell coming from it. The next thing was that door handle was... More

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Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 14, 2014

We stayed here for a day on 12 July 2014 and it disappointing. The room size is fine but for the amount they charge you it is definitely not worth the money. The rooms had seepage and had an odd smell, the bathroom is tiny and the breakfast spread was ridiculous (idli, poha & bread along with tea/coffee) I would... More

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Goa Velha, India
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2014

it was a beautiful experience when all the family comes together.We traveled from Goa to Lonavala. The stay was good and the hotel staff was very curtious and helpful.it was a fun loving beautiful experience.We also had visited imagica.It WAS A TOTALLY WONDERFUL EXPERIANCE

Was this review helpful? Yes 5
GRAGHAV, General Manager at Retreat Heritage Lonavala, responded to this review

Dear Guest, Thank you for staying with us and taking time to share your feedback. It is our earnest endeavor to ensure that our guests enjoy a memorable experience.Thank you for your recent stay and your valuable feedback. we are committed to provide prompt and efficient services to all our guest and appreciate comments such as yours are most encouraging... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 17, 2014

The retreat is ideally located about a kilometre from the railway station.The staff is extremely well behaved but is not adept at providing information regarding places to visit.We had to ask the localites regarding additional places to visit.Rooms are good but the food is pathetic.Its better to have food in one of the local restaurants.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 3
Jaipur, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2014

it was great pleasure with this hotel retreat . service was fantastic with different type of activities in hotel premises . hotel was neat & clean, waiters are also very helpful & give response with immediate effect

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Indore, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed January 6, 2014

Our experience was very bad with this hotel. We went there in last week of Dec13. We paid heavy amount to the hotel for 4 days through Make My Trip because they shown high rating for this hotel. But this hotel hasn't worth for high tariff this is a average hotel. Room size are small, swimming pool is for name... More

Was this review helpful? Yes 6
Navi Mumbai, India
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 16, 2013

Nice Hotel if u just want to stay and rome around the city all day. Please do not depend on the breakfast and lunch because there is a very confusion between all waiters working there. If u call for the breakfast they would never understand in which room you want it even after specifying. All the time there was a... More

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Mumbai (Bombay), India
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
313 helpful votes 313 helpful votes
4 of 5 stars Reviewed December 9, 2013

I visited this hotel last month. Was a very pleasant stay at this place. Rooms were neat and clean and reasonable with breakfast. Food was nice. Service was good. Would come again to this place. I would recommend this to everyone.

Was this review helpful? Yes 5
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Additional Information about Retreat Heritage Lonavala

Address: C.T.S no.22, R.S.No.208, behind bus stop, near Bank of Baroda, Lonavala 410401, India
Location: India > Maharashtra > Lonavala
Price Range (Based on Average Rates): $
Number of rooms: 28
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