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Citrus Hotel Lonavala

3.5 of 5 D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
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Citrus Hotel Lonavala
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Citrus Hotel Lonavala
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330 reviews from our community

Traveler rating
    100
    156
    49
    20
    5
See reviews for
137
98
2
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 3 days ago NEW

Oh my god,,, what a hotel with great full staff, they made our hotel conference very successful, starting from bellboy to the manager of the hotel they did excellent job. people will think its a three star hotel but i will score it as 5* hotel, the way they serve you its superb, Food was awesome. Staff like Gaurav, Bramha,... More 

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Jamnagar, India
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Highly priced as compared to the room quality. Though it is 3 storey hotel it has no lift. We were upgraded to suite room (room no. 35). Curtain overlooking the pool were not proper (i.e. gaps btwn 2 curtains) and the way they were hanging on the roods tied with plastic wire, it seemed the rod would fall down any... More 

Was this review helpful? Yes 1
National Capital Territory of Delhi, India
1 review
5 of 5 stars Reviewed 6 days ago NEW

Brahma Rathod and the rest of the staff members really took care of us. Brahma guided us on the places to visit and went out of the way to organize various trips for us. It was like citrus hospitality followed us wherever we went. All in all the staff made our stay really comfortable and memorable.

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1 review
5 of 5 stars Reviewed 1 week ago

I was there for a single night stay to celebrate my wedding anniversary.. rooms are a little outdated with paint peel offs and other areas needing repair.. however the service and hospitality were exceptional.. special mention for Gaurav Mahadik.. brillant job done.. overall was a satisfactory stay minus the appearance of the room..

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Perth, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

My friends and I stayed in Citrus at Lonavala for 3 nights. The rooms were clean and pleasant and the service staff were helpful and attentive. In particular Mr. Brahma, the hotel's restaurant manager , was very helpful. He took the time to take my travelling companions and myself to the nearby famous Cooper's fudge shop and another place to... More 

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Mumbai
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a very good time @ Citrus Lonavla. Staff was courteous & helpful. All services are upto the mark but the best part was food. We had a group of 15 and all Jain. Mr. Brahma, restaurant manager gave an outstanding service in terms of quality of food & also wide variety for all of us in all the... More 

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Hyderabad, Andhra Pradesh, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have really experienced an pleasant stay here. Very neat nd sweet rooms.designed very pretty simple.the garden is really fabulous.we were 15 guys enjoyed a lot..had gud fun.too u have free wife with gud speed.Nd swimming pool.too

Was this review helpful? Yes 1
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was trying for Hotel/ Resort for short break with family for two Nights. Finally I selected this Hotel and I really enjoyed short break with peace, Great Hospitality, Nice food. I am fascinated with the Hospitality by all the staff especially Mr.Brahmma Rathod, Mr.Rupesh, Mr.Jaggu, Mr.Prakash and Mr.Gaurav. One must visit this Hotel to experience the Hospitality and Homeliness.... More 

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GiteshGehani, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for choosing Citrus Lonavala as your preferred destination. I am delighted to know that my staff has been successful in winning you over with their zeal to serve. We are delighted that you had a fantastic time with us There is no better encouragement and motivation for my staff and myself, than to read your generous... More 

Aurangabad, India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When i started planning for a vacation in lonavala, the first question was to find a good hotel where i can stay safe n that must be luxurious too, with a good quality food. I searched a lot and finaly decided to go with a reputed group of hotels i.e. Citrus. And believe me, Citrus made me feel good when... More 

Was this review helpful? Yes 1
GiteshGehani, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Citrus Hotels . It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. We... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed in Hotel for 2 nights rooms were small. But staff was very friendly and helpful. Loan area and food quality is very good. hotel is value for monay..................................................

Was this review helpful? Yes
GiteshGehani, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Citrus Hotels . It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. We... More 

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Additional Information about Citrus Hotel Lonavala

Address: D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
Location: India > Maharashtra > Lonavala
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Hotel Lonavala 3.5*
Number of rooms: 32
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