We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Citrus Hotel Lonavala

D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Citrus Hotel Lonavala
Professional photos View all
Browse nearby
Citrus Hotel Lonavala
Write a Review

346 reviews from our community

Traveler rating
    106
    163
    51
    20
    6
See reviews for
143
103
2
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
  • All months
    (346)
  • Mar-May only
    (63)
  • Jun-Aug only
    (118)
  • Sep-Nov only
    (81)
  • Dec-Feb only
    (84)
All months
Mumbai (Bombay), India
Contributor
20 reviews 20 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are well maintained and clean. The bathrooms are also clean. The service is ok and the some of the staff needs to be trained. The Suite rooms are most preferable. The food at the restaurant is good but with limited options for a veg/jain person. Since the hotel is very close to the market area, there are much... More 

Was this review helpful? Yes 4
Lonavala
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

wash room need to be more clean and maintained. tiles & basin were cracked and cleanliness not upto the mark. cubicle door in wash room could not be closed due to broken tiles. washroom needs improvement.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 6
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

In holi short vacation we were stay at Citrus. Superb hotel & Staff is also good, hotel food is also very good.chef Mr.Ganshyam prepared superb food aspacial jain food,and Dhiraj Sharma was also assist us very well. Over all my experience is good at Citrus.

Was this review helpful? Yes 7
Mumbai (Bombay), India
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

express check in.... They just took my name and id card.... Parking area is very small but valet drivers are really nice.. Rooms are clean and big enough Breakfast..... its too good... there are 5 to 6 live items for veg.... when you about to reach hotel you will find place litle bit odd but once you enter you will... More 

Was this review helpful? Yes 7
Ahmedabad, India
Contributor
12 reviews 12 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 18, 2015

Stayed at Citrus for 4 nights during republic day weekend. It was wonderful stay at Citrus, the staff made us feel like home away from home. Each and every staff member at citrus is a star. Always ready to help and make you feel comfortable. 26th Jan was my birthday and anniversary, staff prepared for a candle light dinner and... More 

Was this review helpful? Yes 6
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 17, 2015

It is not clear whether it is a hotel or a resort. However, seeing the property it is not a resort by any means and not appropriate for vacationing. It is just next to a lane without any compound or parking space. Cars are stacked next to each other and if you want to use your car, a few cars... More 

Was this review helpful? Yes 9
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 2, 2015 via mobile

Superb staff...mr chandan at reception smiles and welcomes u...jaggu brahma vinod and all others are most eager to help u...a chain hotel with a big positive difference...food is a big plus with the staff going out of the way to make u feel at home..pool is good...had a lovely time watching movies at the cosy amphitheatre. ..parking lot is very... More 

Was this review helpful? Yes 6
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed February 1, 2015

The property is decent keeping in view comparable hotels in lonavala. Don't expect too much The pool was not functional since there was some construction going on Staff is courteous but the hotel has a long way to go in servicing guests Cutlery definitely needs cleaning

Was this review helpful? Yes
Mumbai (Bombay), India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2015

Our recent stay at Citrus Hotel, Lonavala over the long Republic Day weekend is just the perfect example of how excellent staff and service can raise the customer experience of a hotel with avg. facilities, to an altogether different level! Special mention of the cook and restaurant staff who were always smiling and very attentive to customers' needs almost constantly!!... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 25, 2015

Stayed at citrus for the weekend .excellent hospitality.staff was courteous and helpful.roomservice too was good . Food was good to taste variety would have been the flavour which was missing. Service was excellent . All and all a perfect getway place The only drawback is nonavailibilty of lift which makes difficult for senior citizens Hope something can be done in... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

106 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (102)
Viewed
Room/suite (29)
Viewed
Dining (24)
Viewed
View from room (2)
Viewed
Hotel & grounds (13)
Viewed
Pool/beach area (4)
Viewed
Bathroom (11)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question