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All 55 Lonavala hotels

Citrus Hotel Lonavala

3.5 of 5 Hotel   |   D T Shahani Road | Near BSNL Telephone Exchange, Lonavala, Lonavala 410401, India
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Citrus Hotel Lonavala
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80%
Ranked #4 of 55 hotels in Lonavala
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
MumbaiDarshan Mumbai (Bombay), India
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243 people have reviewed this hotel

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Mumbai (Bombay), India
Top Contributor
135 reviews 135 reviews
41 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall this is a decent resort but I think the pricing is pretty high for a place like this. I have stayed in Lonavla before but I felt that the price was steep. The rooms are very good and the bathrooms are very clean. We did not have a great view since we were on the first floor. Maybe the... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the hotel for 1 night. Check in was at 12. We arrived at 1.30, or rooms were not ready. My daughter wanted to swim, but couldn't as the water in the pool was filthy! It was yuck...green colour. We were promised it will be cleaned by evening. Alas it didn't happen.again we were told it would cleaned by... More

Was this review helpful? Yes 2
GiteshGehani, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Namaste!!! Thank you for the feedback we have received recently through TripAdvisor regarding your stay at Citrus Lonavala We sincerely thank you for bringing your concerns to our notice. It is feedback from valued guests like you which keeps us going to excel day on day. It is unfortunate that the experience you had during your recent stay... More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The lobby was fresh, clean, modern and very nicely appointed. The staff were welcoming and the rooms were clean, modern, & fresh. All the staff were very friendly and incredibly helpful specially lobby manager Bhupendra Singh. Stay was so relaxing & I strongly recommend this hotel.

Was this review helpful? Yes 1
Mumbai (Bombay), India
1 review
3 of 5 stars Reviewed 3 weeks ago

Clean place (also coz it's new - wonder if they can keep it clean in a few years), good food. Very friendly restaurant staff, though the same isn't true for front office staff. They were clueless - they couldn't tell me places to see around, didn't know where is the badminton racket and shuttle cock in the hotel! Guests don't... More

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Pune, Maharashtra, India
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location is good, not on the main street, lane is small but away from maddening weekend crowd. They have parking space for a few cars since i was travelling on a week day, not sure if they can cope up during the weekend or peak season. Rooms are average size, modern & simple but comfortable. Washrooms are clean & modern... More

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Mumbai
1 review
4 of 5 stars Reviewed 3 weeks ago

It was pleasent stay at Citrus Lonavala. Food quality was superb. Hotel staff is very kind and helpful. Hotel should add some games for childrens also. Overall it was a satsfactory and comfortable stay at Citrus.

Review collected in partnership with Cleartrip

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Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed 4 weeks ago

I visited with my family on a weekend and the services offered by Citrus are really good. The staff is very corteous and helpful. The hotel is located around 1- 2km from the bus stand and at walk a way distance. there is a good clean swimming pool, a mini theatre and the food is decent. the ambience is really... More

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GiteshGehani, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank your choosing to stay with Citrus Lonavala. We appreciate the time and effort you have taken out to post your feedback about your experience. We take great pride in our product and service and we are delighted that you had a good time with us. My staff and I truly appreciate your generous compliments and this serves... More

Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2014

All the services offered in Citrus are too good. May it be Food or Room Service. The Comfort and relaxation offered is too good.The staff also is very good at Citrus they take care of you like family member. a lovely ambience. Mr. Bhupendra singh, the Supervisor for Guest Services, we thank you for your Services.

Was this review helpful? Yes 1
GiteshGehani, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank your choosing to stay with Citrus Lonavala. We appreciate the time and effort you have taken out to post your feedback about your experience. I will definitely pass on your compliments to Bhupender . We take great pride in our product and service and we are delighted that you had a fantastic time with us. My staff... More

Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed March 2, 2014

Very recently I stayed in Citrus Resort along-with my full family. Very good resort with all the required facilities. Appreciable hospitality and Superb Food. I must write that the staff was very co-operative and soft spoken. Really good. Even if you are staying with Senior Citizens and Kids, you need not to worry. All the best to the entire team... More

Was this review helpful? Yes
GiteshGehani, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank your choosing to stay with Citrus Lonavala. We appreciate the time and effort you have taken out to post your feedback about your experience. We take great pride in our product and service and we are delighted that you had a good time with us. My staff and I truly appreciate your generous compliments and this serves... More

Ahmedabad, India
Top Contributor
68 reviews 68 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 2, 2014

Go with an open mind, to relax and to have a good quiet time and good service and food. Yes, CITRUS may not be your typical 4 star hotel, but it has a good ambience, very good room service, pretty decent spread for all the meals, a decent bar and absolutely reasonable in terms of price.

Was this review helpful? Yes
GiteshGehani, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at Citrus Hotels . It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Thanks... More

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Additional Information about Citrus Hotel Lonavala

Address: D T Shahani Road | Near BSNL Telephone Exchange, Lonavala, Lonavala 410401, India
Location: India > Maharashtra > Lonavala
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #4 of 55 hotels in Lonavala
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citrus Hotel Lonavala 3.5*
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