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Citrus Hotel Lonavala

Certificate of Excellence
D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
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Citrus Hotel Lonavala
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Citrus Hotel Lonavala
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358 reviews from our community

Traveler rating
    107
    168
    57
    20
    6
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147
108
2
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Had gone with friends and had booked 8 rooms well in advance with a package including meals. The property is just off the main highway with no great views. The property is a little crammed particularly during the sweltering summer days when we were there. The hotel is poised for an expansion which will hopefully make things much roomier. The... More 

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Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were at Lonaval as Family Trip and selected Citrus for our stay. We enjoyed our stay its neat and clean hotel, Staff is helpful & cooperative, 5 min waling to Railway station and 5 min walking distance from Market area. Loved our stay at Citrus.

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bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We thank you for your patronage of Citrus Lonavala. The team and I sincerely appreciate your review shared with the TripAdvisor community. We are also grateful for your kind words of appreciation for the team and service. We do look forward to your return to our hotel in not so distant future. If I can be of any... More 

New Delhi, Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The place is meant for family and friends gathering. The staff is extremely helpful and friendly. The hotel is located near the bus stand. There is a swimming pool and and a garden for kids to play and you can't see both unless you go around and explore the hotel. You can buy meal package/buffet if you do not want... More 

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bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We thank you for your patronage of Citrus Lonavala. The team and I sincerely appreciate your review shared with the TripAdvisor community. We are also grateful for your kind words of appreciation for the team and service. We do look forward to your return to our hotel in not so distant future. If I can be of any... More 

Pune, India
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Went for a brief break to Lonavala along with the wife. Chose Citrus because we had had an excellent experience some years back when it had just opened. Set away from the main town and the accompanying hustle-bustle, it provides peace and quiet. It does appear that the facility is used more for corporate events, but the rooms are well... More 

Was this review helpful? Yes
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We thank you for your patronage of Citrus Lonavala. The team and I sincerely appreciate your review shared with the TripAdvisor community. We are also grateful for your kind words of appreciation for the team and service. I am extremely concerned about your comments on Central reservation portal and the confusion in booking. We do not compromise on... More 

Mumbai (Bombay), India
Contributor
15 reviews 15 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I had visited this hotel couple of days back. We had gone as a couple. Our room was comfortable. The food taste was average. The room service was a big disappointment. We ordered for a coffee and mentioned them very clearly to bring all the ingredients separately. It was not followed even after reminding them twice. What we got was... More 

Was this review helpful? Yes 1
2 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel, nice food, nice playing area, awesome pool, our family had lots of fun, we had gone there for pool party. There is also a nice banquet hall, its in the lonavala city. And we enjoyed a lot.

Was this review helpful? Yes 5
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We thank you for your patronage of Citrus Lonavala. The team and I sincerely appreciate your review shared with the TripAdvisor community. We are also grateful for your kind words of appreciation for the team and service. we are also glad that you had great time with us and enjoyed with your family. We do look forward to... More 

2 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a night in the last week of March this year. The staff was courteous and helped us check in an hour prior to their scheduled Check In time. The staff also helped us with details of local attractions we could visit and Mr. Brahma stood out amongst their employees in terms of courtesy and hospitality. The... More 

Was this review helpful? Yes 7
india
Senior Contributor
48 reviews 48 reviews
39 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

this was my 2 visit after nearly 5 years i must say the service has gone down drastically , i visited in APRIL 1st week for the weekend . the rooms was allocated at 3 pm after a 1 hour wait , i was traveling with an infant they told me the rooms were being cleant but as soon as... More 

Was this review helpful? Yes 5
Ahmedabad, India
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Citrus for two days..It was a very nice stay...Rooms are good Staff is very friendly....Specially I would like to say two people for their support One is Mr.DHAN & Mr. Ghanshyam (Chef)...Both are very helpful and supportive....All restaurant staff are also very nice................Thanks for all......

Was this review helpful? Yes 7
Gurgaon, India
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 12, 2015

Great place to stay with family , the pool is nice and the place itself is very calm and quiet. Good location as lots of good places to eat nearby at a walking distance . A leisurely walk in the evening will get you into the main market where you will be able to savor some local delicacies and some... More 

Was this review helpful? Yes 6
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Amenities