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Citrus Hotel Lonavala

Certificate of Excellence
D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
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Citrus Hotel Lonavala
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Citrus Hotel Lonavala
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387 Reviews from our TripAdvisor Community

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Traveler rating
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159
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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  • German first
  • Norwegian first
  • Any
English first
  • All months
    (387)
  • Mar-May only
    (81)
  • Jun-Aug only
    (141)
  • Sep-Nov only
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    (84)
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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

School friends catching up at one of lonavalas best place. Room service excellent. The restruant is spacious. Though th buffet needs slight more detailing. Jaggoo th guy from the restruant was a real help. The wifi had good connectivity. The reception desk was also very quick and spontaneous to arrange their cab for the sightseeing. Hanuman was another guy whose... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

its a very good hotel by interior and exterior ....nice kitchen staff and house keeping staff .....very good food .....like 'tum pani mangoge ham dudh denge '...its a very good journey for us ....comfortable rates .....pleasant enviroment...neat and clean rooms ......amazing ....its citrus

Was this review helpful? Yes 1
Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We received very warm welcome, reception team was very helpful.. our car parking was taken care off .Cozy bright rooms, resort has good pool , try pizza here you get good pizza. railway station is very close by. Mr.Bhushan -GM and team thank you so much to make our stay memorable

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New Delhi, India
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Citrus can just be said as a 3 star hotel. To start with the hotel doesn't have a lift, so anyone having problems with climbing stairs shouldn't visit this hotel. Next there is no view from the hotel. I took suite and yet I got a under construction site as view. The breakfast is pathetic. No matter what you eat... More 

Was this review helpful? Yes 2
Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of d Best Hotel - Writing this Review while staying...having dinner..on 6th July @ 10:30 Pm.. Room : Stayed in Superior Room - Room No.22 at 2nd Floor.. Rooms were Good with Good AC, All Modern Amenities, Clean, Hygienic n Comfortable.. Bathroom also..Very Clean with Good Quality Toiletries n Supplies.. Dining : Taken MAP Plan, inclusive of Breakfast n... More 

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bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues Sunil, Subrato & Vishal mentioned in your review. We do look forward to your return... More 

New Delhi, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Wonderful,Relax,and amazing experience. This is the nice property with nice dine and great staff who is always ready to serve you better. I always want to explore the hotel and place but that is in top of my rating. Nice Amenities and Facilities comes with Swimming Pool and Games which will made you refresh for all time.

Was this review helpful? Yes
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I have passed a word of appreciation to my colleagues as mentioned in your review. We do look forward to your return to our hotel... More 

Bengaluru
1 review
4 of 5 stars Reviewed 4 weeks ago

Rooms are not big but good enough personnel are courteous odd check in and check out timings Restaurant is awesome Buffets are good and service is really good. Pool is good for a family to spend time together. Not located in a scenic place but the amenities are really good, the room maintenance and service are very good too.

Review collected in partnership with Cleartrip

Was this review helpful? Yes
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We thank you for your patronage of Citrus Lonavala. The team and I sincerely appreciate your review shared with the TripAdvisor community. We do look forward to your return to our hotel in not so distant future. If I can be of any assistance whatsoever in the meantime, please do not hesitate to contact me. We thank you... More 

Mumbai (Bombay), India
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great Amenities and Facilities and Swimming Pool and Games. We never Switched our TV On because we were enjoying every game. The Private Theater experience was good, they have a large TV and 3D surround HT System. The Food was Delicious, we only had Non Veg during Dinner and Breakfast was Good. Rooms had all the luxury and the hospitality... More 

Was this review helpful? Yes
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. We do look forward to your return to our hotel in not so distant future. If I can be of any assistance whatsoever in the... More 

Mumbai (Bombay), India
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is centrally located and is easy yo access, the hotel rooms were very good ( tough they offer no view). The food and guest service was excellent. Some key points....no lift (so plan accordingly) & parking space is a bit constrained.

Was this review helpful? Yes
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. I am extremely concerned about your comment of being over priced but this is the price point on which Lonavala offers room, while we try... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had bought a groupon voucher. However when we called up the hotel they didnt have any info. we were lucky groupon could sort it out in time and we go a room. There is a mixed review i have regarding the hotel. 1) The front desk staff was just not courteous and not at all welcoming. He was just... More 

Was this review helpful? Yes
bhushan1986, General Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I was extremely concerned about your comments on Front office and their behavior, my sincere apologies for the inconvenience and may I assure you that I have addressed this matter with the team and all internal procedures have been strengthened and emphasized to avoid any recurrence.... More 

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Bathroom (15)
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Hotel & grounds (1)
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