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All 55 Lonavala hotels

Upper Deck Resort Pvt. Ltd.

3.0 of 5 Hotel   |   13/15 Pangloli Village Thakurwadi, Lonavala 410401, India
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Upper Deck Resort Pvt. Ltd.
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79%
Ranked #2 of 55 hotels in Lonavala
Certificate of Excellence 2013
A recent review
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195 people have reviewed this hotel

Traveler rating
    91
    63
    26
    7
    8
See reviews for
66
44
2
52
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Any
English first
India
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Booked 2 deluxe rooms in Upper deck for Rs 30000 for a night hoping to extend our holiday in lonavala after checking out from Della resort. After seeing the rave reviews on tripadvisor and good photos on the hotel website, I was hoping to find a four or five star hotel. After a bumpy ride to the hotel, I was... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

AVOID this place, except for the location nothing much here.....food and service is terrible. one of the rooms they allotted had a dead lizard stuck to the railing on the balcony. I think you should find much better options in lonavala for the price that these guys are charging.

Was this review helpful? Yes 2
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 4 weeks ago

It was one of those places, where people started asking me 'where are we going? Have you been there before? I hope it should as shown in pics'. And I can very proudly say it was exactly the same as it is shown in the pics. Infact we were sitting in the garden area @ 12.00 in the noon, but... More

Was this review helpful? Yes
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Prasad, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor. We have shared your feedback & words of appreciation, especially with the entire team !! It is our constant perseverance and endurance to train our employees to provide the best services and... More

Pune, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2014

We stayed during during the holi weekend recently.I travelled with my family.My kids loved the place.The food was excellent.Still feel the property is overpriced.The resort had organized Karoake,Magic shows n a DJ night which was quite entertaining.Actually the whole price a customer pays is maybe because of the scenic n tranquil surroundings and a mesmerizing view overlooking the Tungarli lake.All... More

Was this review helpful? Yes 1
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Merchant, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor. We have shared your feedback & words of appreciation, especially with the entire team !! As regards to your concern of being expensive, we are at par with the hotels & resorts... More

surat
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 11, 2014

We had booked 14 rooms to have a family get together, the location is excellent. but certain rooms need renovations as well as re-planning as they are located on a hill the approach road is rough, for environmental reasons (as the manager said). A hike above a hill adjoining the property is refreshing, giving better view of the valley and... More

Was this review helpful? Yes 2
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Sir, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor. We have shared your feedback & words of appreciation, especially with the entire team !! We have noted your comments and would like to inform you the following: 1) We have recently built... More

Mumbai
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 4, 2014

Brilliant Location. Terrible Service. The sheets, quilt covers etc were not even changed, but just tucked in when we checked in. The shower curtains were so dirty they had mushrooms growing on it. We had to call some 4 times to get them changed after checking into the room. Below average food. They had some corporate group bookings at the... More

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Was this review helpful? Yes 6
Mumbai (Bombay), India
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 13, 2014

I had booked a deluxe room which had a very ok view . The property is very sad compared to the modern day resorts . The lobby was sloppy. The food was strictly ok. The approach road is horrible. Overall a very dull place to be at

Was this review helpful? Yes 8
Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2014

Great service, good food and very accommodating staff. The F&B Manager attended to our specific needs with a lot of interest, and the staff at hotel very flexible and helpful. Excellent service, highly recommended especially for conferences.

Was this review helpful? Yes 2
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Ms. Munshi, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor. We have shared your feedback & words of appreciation, especially with the entire team !! It is our constant perseverance and endurance to train our employees to provide the best services and... More

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 9, 2014

My wife had booked a deluxe room. The room was big but very ok. Overall very very ok for the price paid. There are many other better options. Food was also not good. No variety also. Road approach is also not good. Instead try machaan or club Mahindra.

Was this review helpful? Yes 5
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Sir, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a feedback on tripadvisor. As regards to your concern of being expensive, we are at par with the hotels & resorts in Lonavala with similar services and during your next visit we shall certainly work-out better deals for... More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 30, 2014

Very calm and relaxing unlike anything you can imagine around Mumbai. Every day a different flower arrangement, excellent breakfast. Perfect escape into the hills of Lonavale. Excellent place to unwind. The service and the staff are excellent. The hotels below are a waste of time because they do not feel like a vacation.

Was this review helpful? Yes
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Sir, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor. We have shared your feedback & words of appreciation, especially with the entire team !! It is our constant perseverance and endurance to train our employees to provide the best services and ensure... More

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Additional Information about Upper Deck Resort Pvt. Ltd.

Address: 13/15 Pangloli Village Thakurwadi, Lonavala 410401, India
Phone Number:
Location: India > Maharashtra > Lonavala
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #2 of 55 hotels in Lonavala
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Upper Deck Resort Pvt. Ltd. 3*
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