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Upper Deck Resort Pvt. Ltd.

3.0 of 5
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13/15 Pangloli Village Thakurwadi | Off Tungarli Lake, Lonavala 410401, India
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UP TO 20 % DISCOUNT
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1 room 1 guest
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Upper Deck Resort Pvt. Ltd.
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289 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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  • All months
    (289)
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    (68)
  • Jun-Aug only
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Maharashtra, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 1 week ago

management is not at all bothered about the comfort of their customers, they wont respond to any queries once bookings are done, no reply to any emails, when i booked the package there was marriage ceremony,most of the times such programs wil hamper your expectations in visiting destination place of this kind, they wont give any suggestions for sight seeing... More 

Was this review helpful? Yes 2
Thane, Maharashtra, India
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was on family trip between 13th to 15th Aug 2015. was accommodated in cottage. this location has Excellent view as this is actually on top of an mountain. However,The approach road to this place very rough.. the landmark hoarding from main road is missing so you might miss out the Main turn from Main road. ## PS : you... More 

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Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

visited last week, i feel that you should visit only once for the spectacular view during monsoon and experience the mist/fog covered property. food is average, swimming pool is run down with broken tiles and activity room is not maintained( not available for use if conference is scheduled), air condition was not working in the rooms, water was provided after... More 

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Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Visited Upper Deck, Lonavala for company off-site. Great location on Rajmachi trek road. Amazing views of Tungarli backwaters and Rajmachi fort. Beautiful property. But, rooms were not that great. Unpleasant smell due to humidity, probably. Food was good. Service in general was good, tough once it took the staff 45 minutes just to serve mineral water at the room. 3... More 

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Thane, India
1 review
5 of 5 stars Reviewed 4 weeks ago

We are really Delighted to spend two days with upper deck, actually we are associate level corporate peoples and we don’t have time for our personal life much. My hubby gave me permission to select any countryside places in rain so, I try so many nearby resorts but final decision we both initiate you guys, it’s really heavenly stay with... More 

Was this review helpful? Yes
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Sir, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have alerted the Food & Beverage Team to ensure that the Food MUST be served hot – kindly treat this as case of isolation. We have shared your feedback & words... More 

Pune, India
1 review
5 of 5 stars Reviewed 5 weeks ago

Visited this place with my family. Grt climate, Good hotel n food . Specially wanted to thanks their sales & reservation team who helped me out in every possible way to make our visit memorable. will surely visit again..

Was this review helpful? Yes
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Sir, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that... More 

Mumbai (Bombay), India
Level Contributor
1 review
5 of 5 stars Reviewed July 23, 2015

One of my friend had suggested this place to me when I planned a short holiday with my family. I was a bit specticle about the same since I am very choosy when it comes to outing and taking family on holiday..I was just hoping that I should get the value for money and also my family should enjoy a... More 

Was this review helpful? Yes
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Madam, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure that... More 

1 review
5 of 5 stars Reviewed July 22, 2015

Out of the world admist clouds where u wake up to see sun creep out from the mist touching u ...ur eyes open to lush green vallies nd waterfallss the freshness of air makes u frget bout ur worries the coolness nd elegance.....words r less to describe that heaven... U loose ur senses feel lik its not the gravity holdin... More 

Was this review helpful? Yes
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Sanil, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure... More 

Mumbai (Bombay), India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2015

How do you describe the feeling of walking in the cloud and when the clouds disperse you see beautiful greenery with distant blue mountains in all shapes and sizes and the vast expanse of a silver lake beckoning you with open arms. Only one word can describe the thrilling experience and the sudden peace and tranquillity that descends on you..... More 

Was this review helpful? Yes
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Kamath, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure... More 

Mumbai (Bombay), India
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 18, 2015

Simply awesome experience specially during monsoon. Breathtaking view of the valley ,wafting clouds visiting your room or just passing by. The view keeps changing by minute . Room linen could have been better. Food is generally good but nothing to rave about. Staff is courteous and helpful. worth visiting just for the unique location and awesome views.

Was this review helpful? Yes
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Sir, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. Regarding Food, our efforts have been always to ensure that we serve the best food across Lonavala, an attempt is to satisfy everyone, even though we are well aware that, in... More 

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