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All 54 Lonavala hotels

Upper Deck Resort Pvt. Ltd.

3.0 of 5 Hotel   |   13/15 Pangloli Village Thakurwadi, Lonavala 410401, India
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Upper Deck Resort Pvt. Ltd.
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78%
Ranked #2 of 54 hotels in Lonavala
Certificate of Excellence 2014
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  • Reviews (217)
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217 people have reviewed this hotel

Traveler rating
    99
    69
    31
    9
    9
See reviews for
72
49
2
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
1 review
2 of 5 stars Reviewed 2 days ago NEW

To start with, Upper Deck is practically unapproachable with bad, narrow and dangerous approach roads. The dining hall is dirty and badly maintained. Food was inadequate and of poor quality. Service is extremely poor. Basic things like knives and napkins were not present in the dining hall until asked for. A buffet lunch cost us Rs.1500 per head plus taxes... More

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India
Top Contributor
57 reviews 57 reviews
50 hotel reviews
79 helpful votes 79 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

The only thing that is very nice about this place is the attitude and sincerity of its manager Saurabh. Apart from that, this is a no go. My wife, daughter and I paid a bizarre amount of money to book ourselves for 2 nights in this place and within 10 minutes of checking in, checked out. We were lucky to... More

Was this review helpful? Yes 1
Gurgaon, India
Contributor
12 reviews 12 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We just got back from a 3 day break at this resort and had rooms 119, 121-124 (5 rooms in all). We paid approx Rs 16k per night per room which is not cheap and more than some of the best hotels we have stayed at - including Leela Kovalam over New Year, Span Resort in Manali at peak of... More

Was this review helpful? Yes 1
Pune
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel rooms are situated in such a way that you get breathtaking views of western Ghats and the reservoir. There is absolute silence and no pollution. Thanks to nature for all that heavenly experience . What about management? No cell phone network. Wifi is there for formality. You will most probably not get it in your room. Calls made... More

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Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I visited this resort last week..itz an awesome resort with breathtaking view of mountains..it has swimming pool facility available. Rooms are well kept.. Food served is very tasty. Hospitality is 10/10. Management is just praiseworthy. I would suggest this resort to all my friends and relatives. I would love to go there again... :-)

Was this review helpful? Yes 2
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed July 15, 2014

I had visited Upper Deck on 11/12/13 along with my fiance to propose her with an engagement ring. Ours is an arrange marriage (like a lot of others in India). But I still wanted some element of a love relationship, where a guy proposes his girl in a surprising manner, by offering her the engagement ring. I was thinking of... More

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Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Karan, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. Please try to visit us during the monsoons as the view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the rooms.... More

Mumbai (Bombay), India
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 15, 2014

This resort is really good most important the management is excellent the place where you are free to live your life with full enjoyment and ultimate food the place near to ot called rajmachi village was excellent their management should be prased for there arrangements and everything what they do to make their customer feel good. In one word the... More

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Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Sir, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community !! We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure... More

Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 6, 2014

Stayed in Feb 14 as part of an office conference. The vast part is the view from the hotel, its breathtaking but the rest is all quite ok. Food is descent. Especially with the rooms they could do a lot more. they look quite old and outdated. When you combine that with the cost of roughly 10K a night, it... More

Was this review helpful? Yes 1
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Thakur, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. As regards to the room is concerned, we have noted your feedback & are working on the same. We have added new rooms to our inventory that you would certainly appreciate.... More

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed July 4, 2014

Great location, where tranquility is at its highest, wonderful service, great management and even greater efficiency. A homely feeling as soon as you reach there. The food served is tasty as well as hygienic. What else does one need?

Was this review helpful? Yes
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Ms. Purvi, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor community.. Please do try to visit us during the monsoons as the view in the monsoon is stunningly beautiful. You would be able to witness gravity defying waterfalls from almost all the... More

Mumbai, Maharashtra, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 29, 2014

This is the best located property in and around mumbai. Especially in monsoon, this turns out to be sort of bliss with clouds floating in your room - yes, in your room. The infinity pool is indeed infinity since what you see on one side is a mountain some 5 kms away (in it on the edge of the hill... More

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Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Ray, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. As regards to your concern regarding food & service, we have alerted the respective department for corrective actions. You will certainly notice a positive change during your next visit. It is... More

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Additional Information about Upper Deck Resort Pvt. Ltd.

Address: 13/15 Pangloli Village Thakurwadi, Lonavala 410401, India
Phone Number:
Location: India > Maharashtra > Lonavala
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Upper Deck Resort Pvt. Ltd. 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool
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50

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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