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Upper Deck Resort Pvt. Ltd.

Certificate of Excellence
Hotel website
13/15 Pangloli Village Thakurwadi | Off Tungarli Lake, Lonavala 410401, India
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Upper Deck Resort Pvt. Ltd.
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Ranked #9 of 57 Hotels in Lonavala
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Vaibhav M Navi Mumbai, India
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251 reviews from our community

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    38
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80
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The location of the resort is truly stunning - possibly the best Lonavala has to offer. A neat view of the valley, the reservoir and the hill range. The joy with the place pretty much ends there. The rooms are big and spacious - but there was much more they could have done with the space - Both in decor... More 

Was this review helpful? Yes 9
Navi Mumbai, India
Contributor
18 reviews 18 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited this resort with 40+ people from my company and it was a great experience, the place is peaceful and pool was clean, there was some shards or misplaced tiles in the pool which resulted in minor cuts in toe area, staff was cooperative, room were clean and quite big and resort was quite big, they organized hiking which... More 

Was this review helpful? Yes 5
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Vaibhav, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure... More 

Mumbai (Bombay), India
Contributor
20 reviews 20 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had gone with my wife on a weekend to Upper deck resort. We had take our car and i recommend to take a SUV or 4 x 4 as the road is very bumpy, the 5 mins to the entrance of the resort. The View is fantastic from outside the resort lobby. Its the exact landscape / sunrise mode... More 

Was this review helpful? Yes 9
Mumbai (Bombay), India
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The views are great from cottage but. Rooms are average, staff is untidy, food is very average, privacy is absolutely not there, the place needs complete overhaul. Overall, absolute waste of money and not a place for couples.

Was this review helpful? Yes 4
Aurangabad, India
2 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been to this resort recently. Chosen it due to the picturesque location just outside lonavala. All 3 stars are for location only! Great atmosphere even though its not the perfect season to visit. Loved the view from my cottage. BUT.. Hospitality is really pathetic. My room was not cleaned even when i had asked for it specifically while... More 

Was this review helpful? Yes 10
Mumbai (Bombay), India
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 6, 2015

I visited the resort on our office offsite. The approach to the hotel is thorough a narrow lanes that passes through small villages. Road access is poor with very poor road quality for good 5 kms. But once you enter the property you realize that it’s away from the regular hustle and bustle of lonavala. Landscaping is awesome and there... More 

Was this review helpful? Yes 7
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 30, 2015

I visited this place with my office colleagues in Jan -15. First lets talk about the pros fantastic location one of a kind sooo pleasant great valley view. Nice and clean swimming pool. Atmosphere there was fantastic just perfect one to enjoy the weekend. But Unfortunately when it comes to service aspect there are hiccups. Rooms needs an uplift, its... More 

Was this review helpful? Yes 6
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 15, 2015

I visited this place in August 2012 and still have fond memories of the 2 days spent there... We were there for a company outbound and it was during the last days of the monsoon season... Green, serene and a beautiful view of the valley beyond... You would truly feel like you're on top of the world! Location -> perfect;... More 

Was this review helpful? Yes 2
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Nair, Thank you very much for choosing our property for your SECOND TIME stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have noted your feedback regarding road from Lonavala Market to the Resort, however, we are at mercy of Lonavala Municipal Corporation & Gram Panchayat towards the road issue,... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 10, 2015

Visited with the family for a weekend in October end. First the good: Weather was fantastic Views were stunning Staff were for the most part rather helpful Unfortunately that was about it. The food was really bad. Rooms needed major upkeep and lets be honest its a really rough ride up to the resort. I'm a frequent traveller to Lonaval... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 8, 2015

This is ideal place for relaxation from those concrete forest and our busy life.. driving distance from mumbai and pune.. you can find a calm, beautiful and refreshing place. This can be a weekend destination, honeymoon, family outing and even business meet. This place suits the best of all. We really enjoyed the trip and had some beautiful moments.

Was this review helpful? Yes 1
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Sangeeth, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure... More 

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