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Upper Deck Resort Pvt. Ltd.

3.0 of 5
Hotel website
13/15 Pangloli Village Thakurwadi | Off Tungarli Lake, Lonavala 410401, India
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UP TO 20 % DISCOUNT
Upper Deck Resort Pvt. Ltd.
Best prices for: 1 room 1 guest
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Ranked #6 of 59 Hotels in Lonavala
A recent review
4 of 5 stars reviewed 1 week ago
Roopesh05 New Delhi, India
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266 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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  • English first
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English first
  • All months
    (266)
  • Mar-May only
    (68)
  • Jun-Aug only
    (56)
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  • Dec-Feb only
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New Delhi, India
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago

Positives - Located atop the hill, offers great view of nearby mountain ranges and lake - Rooms were large, nice and clean - Resort offers serenity and peace with very little disturbance from outside Negatives - Food arrangement and quality can definitely be much better. For even basic things like curd one has to ask the waiter to bring from... More 

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Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Roopesh, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a feedback on tripadvisor community. Please find the clarifications against your concerns below: 1) Regarding Food, our efforts have been always to ensure that we serve the best food across Lonavala, an attempt is to satisfy everyone,... More 

Mumbai
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

We were here recently for a business event and loved the place. It had stunning view of the lake and mountains and the property is well maintained. The rooms are large and clean. Great view from most of them. Staff is even better, always smiling and polite, and ready to help. All the arrangements for our event was upto the... More 

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Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Ms. Vora, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a feedback on tripadvisor community. We feel delighted to hear from a Senior Contributor of tripadvisor. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to... More 

Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed 2 weeks ago

Visited the place for my anniversary on the 1st and 2nd of May 2015. The hotel room was clean and tidy. The staff were accommodating and very helpful.Had requested for a complimentary cake to surprise my wife and the F&B team did arrange for the same on a short notice.Evenings were good with Karoke on day 1 and DJ playing... More 

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Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Ms. Rodrigues, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We are at mercy of Lonavala Municipal Corporation & Gram Panchayat towards the road issue, hopefully, this would be attended by them to boost tourism. The good news is, efforts have... More 

Thane, Maharashtra, India
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location: Unbeatable. They are at the top of the hills and most of the rooms look into the valley. Please be ready to walk along the property as the rooms are at different levels. Service: Everybody has a smile on the face and ready to please. No complaints. Rooms: Well appointed. They are aging slightly but the view and the... More 

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Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Khatu, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We feel delighted to hear from a Senior Contributor of tripadvisor. As regards to your concern of being expensive, we are at par with the hotels & resorts in Lonavala with... More 

Nagpur, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel was great well maintained cleanliness and hygience very good buffet breakfast,Lunch and Dinner bathroom perfectly clean staff cooperative and helpul i loved the location on top of a hill with valley view of surrounding mountains from different location and rooms in the hotel the facilities provided for business meeting for which we were there also fulfilled our expectations... More 

Was this review helpful? Yes 1
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Sachin, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure... More 

Ahmedabad, India
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Since we were visiting for a Business meeting on 2-3 Apr,2015,We were also disappointed that for most of the mobile carrier has no coverage. No wifi for room. Wifi only available in reception area with very heavy payment. I think 10 times more than network provider. This is really disappointing for every people. However, overall a very decent hotel with... More 

Was this review helpful? Yes 1
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Tiwari, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor. We have shared your feedback & words of appreciation with our entire team. Regarding the mobile network, we are at mercy of Mobile Service Operators, although, we have already informed them to... More 

Navi Mumbai, India
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upper Deck rooms are very good and the total ambience is ambience is awsm..food is good and the staff behaviour is very GOOD..overall a very decent hotel with superb amenities the location of the resort is also AWSM.. BEST OF LUCK..thank you so much.. thks Dr. Rohit S Patil

Was this review helpful? Yes 3
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Dr. Patil, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure... More 

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upper Deck Resort, a place we would surely revisit. Breathtaking view of the valley, hills and lake. Property is well landscaped and spread out. It is like being in the clouds. Although we visited in May, it was still pleasant and cool in the evenings. Meals, both veg and non-veg were ample. Worth visiting for a relaxed and noise free... More 

Was this review helpful? Yes 2
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Ms. Tanya, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure... More 

Mumbai (Bombay), India
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good Location Amazing view good JAIN FOOD Very friendly service Spacious Cottages well designed Land scape, awesome swimming pool, breathtaking view. prompt service, delicious food, cool climate, well equipped gym.

Was this review helpful? Yes 3
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Devang, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure... More 

Mumbai (Bombay), India
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upper Deck, a true heaven on earth ! A perfect escapade for a blissful and relaxed holiday. Blessed with bountiful nature and picturesque surroundings, at Upper Deck, one just gets completely enveloped by the sheer serene beauty of the place. The landscaping of the resort is very tastefully done in sync with nature. A completely refreshing n rejuvenating experience !... More 

Was this review helpful? Yes 4
Upper Deck Reso... P, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Ms. Iyer, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure... More 

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