We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 54 Lonavala hotels

The Lagoona Resort

3.5 of 5 Resort   |   S No. 55, Tungarli | Tungarli, Lonavala 410403, India
Hotel amenities
Save Saved
You added The Lagoona Resort to your Saves list
The Lagoona Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
55%
Ranked #15 of 54 hotels in Lonavala
A recent review
3 of 5 stars reviewed 2 weeks ago
NNMit New Delhi, India
  • Overview
  • Reviews (157)
  • Photos (144)
  • Amenities
  • Room tips (44)
  • Location
  • More
Write a Review

157 people have reviewed this hotel

Traveler rating
    26
    58
    42
    12
    19
See reviews for
65
38
Solo
0
34
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Vadodara, India
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Had been to the resort for an offsite meeting, which required overnight stay and two day workshop. on reaching the hotel, found that the rooms were not ready. Were told in a brusque tone that we will have to wait for the rooms to get ready. Rooms were ready after around an hour and half of arrival. waiters either are... More

Was this review helpful? Yes 1
New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location of the Hotel is a bit away from main market and in side the residential area. Rooms are comfortable but Bathroom fittings/ fixtures are not maintained and will find broken. Many lights in the rooms were not working and on giving complaint also it was not attended. Mini bar is available but will find empty. On service part, serving... More

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The property is good only from the outside... Inside its a totally different story... The basic difference between standard and deluxe room is that deluxe room has a floor carpet... N these people are bloody charging 1000 bucks for a carpet... Buffet is horrible... Service n staff are too unfriendly... The reception staff don't know anything about hospitality... Towels are... More

Was this review helpful? Yes 4
Mumbai
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2014

Had a good time. We reached an hour early before check in time and were given the room within 10 minutes. Cleanliness and Pool were good. Service could have been better. Overall we had a pleasant stay.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
Mumbai (Bombay), India
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 3, 2014

we paid 7000 per night for deluxe room for a weekend stay(sat-sun) ..we were checked in ONE HOUR after we arrived(1.30 PM).. on entering the room the staff were still cleaning it and the room was completely different than the pictures..after they left we found the minibar to be EMPTY.. even the basic things like bottled water was not provided... More

Was this review helpful? Yes 7
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 1, 2014

We stayed at lagoona on 31st May 1st June Weekend. This hotel has deteriorated completely in terms of service levels. AC was not working, AC panel had no display, after complaining repeatedly for 4-5 times in the night they still could not fix the issue and we were given a fan to make do. The officer in charge by the... More

Was this review helpful? Yes 2
Mumbai (Bombay), India
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed May 11, 2014

Usually I do not write extreme negative reviews but unfortunately this hotel is my worst experience ever. I booked a deluxe room for a day. Manager offered me Room No. 205. When I entered the room, it was stone cold. I soon realized that energy key tag was not working. Not only that, A/c controller was also dead leaving it... More

Was this review helpful? Yes 5
Pune, India
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 7, 2014

the room don't have individual Ac to every room. its sometimes very cold or very hot .. and as i got in to the room after some time ac was not working...also some event was going on at the resort which was disturbing the evening...

Review collected in partnership with this hotel

Was this review helpful? Yes 2
TheLagoonaResort, Asst Vice President at The Lagoona Resort, responded to this review

Dear Mr. Sumit, Thank you for taking out time to share your experience at The Lagoona Resort on Trip Advisor. Your feedback is very important to us. The resort of our size cannot do with individual AC’s. The hotel rooms are centrally air conditioned. We will surely check if the temp control panel in your room was working fine or... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 2, 2014 via mobile

The resort is really well maintained with good facilities like indoor games, clean swimming pool... just one thing on the con side, dinner buffet was average still overly priced at 750 per person.. otherwise the place is value for money..

Was this review helpful? Yes 1
TheLagoonaResort, Asst Vice President at The Lagoona Resort, responded to this review

Dear Ms. Smita, Thank you for taking out time to share your experience at The Lagoona Resort on Trip Advisor. Your feedback is very important to us. We are happy to know that you enjoyed your stay and liked our facilities. We surely will keep it way and also add new features in our games rooms. Our dinner buffet pricing... More

Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 26, 2014

The service isnt good. We were made to wait for 4 hours to change our room. The reception mentioned 10 minutes everytime we checked on the status. 10mins to 4 hours is crazy. Room isnt clean.Bed isnt clean too. Carpet and sofa isnt clean. Dust can be felt when you puff the sofa. It might look good from the out... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
TheLagoonaResort, Asst Vice President at The Lagoona Resort, responded to this review

Dear Mr. Mitesh, Thank you for taking out time to share your experience at The Lagoona Resort on Trip Advisor. Your feedback is very important to us. Most certainly not happy to note of your experience with us. We will most certainly look into the cleaning aspect as you have mentioned. The resort is in the process of changing all... More

Owners: What's your side of the story?
If you own or manage The Lagoona Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Lagoona Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Lagoona Resort

Address: S No. 55, Tungarli | Tungarli, Lonavala 410403, India
Location: India > Maharashtra > Lonavala
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Lagoona Resort 3.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Priceline, Tingo, Orbitz, BookingOdigeoWL, Agoda and Venere so you can book your The Lagoona Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Lagoona Hotel Lonavala

144 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
Hotel & grounds (17)
Viewed
Pool/beach area (1)
Viewed
View from room (6)
Viewed
0:48
Videos (1)
Viewed
Room/suite (10)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (102)
Viewed
Hotel & grounds (31)
Viewed
Room/suite (10)
Viewed
Family/play areas (2)
Viewed
Dining (14)
Viewed
Pool/beach area (3)
Viewed
Bathroom (1)
Viewed
Other (41)

Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Top resorts Hotel in Lonavala
Hotel Class
Official Description (provided by the hotel)
Welcome to The Lagoona Resort, Lonavala-India’s first eco-friendly resort in Maharashtra. Our resort is located in Lonavala near Khandala, on the Pune and Mumbai Express Highway, providing a leisurely escape from the city life. In spite of being on the outskirts, we are well connected with the city and beyond. Each of our 68 well- appointed guest rooms are fully equipped with TV, direct dial telephone, internet connectivity, channel music, mini bar, tea/coffee maker, electronic safe and individual temperature controls, to ensure that you are comfortable. Our all-day dining restaurant, The Patio features mouth-watering dishes from Indian, Asian and Continental cuisines. Our elaborate buffet spreads for breakfast, lunch and dinner. You can indulge in a number of recreational activities such as the indoor ones like the pool, carom, and table-tennis or relax by the outdoor pool-side which comes with an attached baby pool as well.The Lagoona Resort offers the prefect hideaway for a luxurious holiday away from the hustle-bustle. ... more   less 
Number of rooms
68

See which rooms travelers prefer