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Citrus Retreats Alleppey

Certificate of Excellence
8/504A-504N, Karimba Valavu | Punnapra North, Paravoor Village,, Alappuzha 600014, India (Formerly Citrus Backwater Retreat)
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1 room 1 guest
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430 Reviews from our TripAdvisor Community

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    275
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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kochi
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We are based in Kochi and decided for a weekend get-away and it was recommended by friend that we should visit Citrus so we did. Though we were there for 1 night but one should book for minimum 2 nights to enjoy the property and for more relaxing experience. Imp points: If you are coming on your own vehicle, they... More 

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Lucknow, India
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Take a ferry ride to reach the resort and enjoy the amazing place. Amazing rooms with amazing view. also the restaurant was great didn't order for much of room service as we had the dinner buffet which was amazing and great value. they have one premium houseboat that one can rent which is amazing and i would say it is... More 

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Ernakulam, India
1 review
5 of 5 stars Reviewed 1 week ago

it was wonderful experience at citrus group , alleppey. well maintained property, very neat and clean rooms. awesome service.i visited this place to attend a marriage function.nice food and service. all employees of citrus family was very friendly and helpful. i think its the best place for family get together. room decoration work of housekeeping team was excellent and impressive.... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Had to improve food, management i think everything not happy.. They should improve their services Should clean their pool should improve their staff and should reorganize their staff Should be friendly towards guests and should purify the salty water Their rooms are not clean and washrooms are stinky and smelly

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Mumbai (Bombay), India
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Me and my wife chose this resort instead of spending our night in a House Boat and I must admit, we made a very right choice. It is on a small island with lovely view of the backwaters. Free sunset boat ride is icing on the cake. Do take a lake view room on ground floor.

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Chennai, Tamil Nadu, India
Level Contributor
129 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Decent place with pleasant staff. Good restaurant with very helpful crew. The chef is creative and provides tasty food. The rooms could be cleaner. The curtains in our room were showing signs of ageing. Otherwise comfortable.

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Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed 3 weeks ago

The location of the resort and extremely helpful and welcoming staff made our vacation a very pleasant one. Room was well appointed and had excellent views overlooking the river. Restaurant had plenty of dining options and the manager exhibited excellent customer service. On the day we checked out, the boat ferrying us broke down. This caused us to be delayed... More 

Review collected in partnership with Cleartrip

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Mumbai (Bombay), India
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is away from main road and Citrus has regular ferry service from Jetty to the Hotel (Ferry is usually till 10:30 pm). Apparently, there are no driving direction to the Citrus Jetty so its better to call them before hand in case your driver is not sure of direction. Hotel is nice, specially the rooms facing backwaters. You... More 

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Tiruvalla, Kerala, India
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 26, 2015

Citrus Retreats Alleppey was not just another backwater resort but with signature Citrus Hospitality. You can be reached here by country or motorized boat only from Pallathuruthy bridge. Food spread was good and taste was awesome. Lot of options were there for vegetarians (rarity in God's own country). Background Indian classical dance was to give glimpse about our culture to... More 

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Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 22, 2015

We had gone to this place as a team of around 30 colleagues from office. It was an offsite we went here for 2 days and a night. What a place! Seeing it from outside, I never expected this to be such a brilliant location. They have maintained the cleanest backwaters around, highly efficient staff, great food etc. And the... More 

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