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All 289 Kunshan hotels

Swissotel Kunshan

4.5 of 5 Hotel   |   No.387 Qianjin Middle Road, Kunshan 215300, China
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91%
Ranked #2 of 289 hotels in Kunshan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Kannan_MSakti Klang, Malaysia
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193 people have reviewed this hotel

Traveler rating
    78
    98
    15
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113
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Klang, Malaysia
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A very good hotel with nice ambiance. Good English speaking staff with warm welcome. Their dressing also unique and western in style. Found Indian food in their menu, finally in China hotel. My room was river view and nice to see football mini stadium and people jogging in evening. Nice stay here.

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Kannan_MSakti Thank you for taking the time to share your experience at Swissôtel Kunshan with the TripAdvisor community. We are delighted that you enjoyed our hotel’s great ambience and location as well as our friendly, English speaking staff. Indian food is very important to us and we are happy to learn that you appreciated our selection, including masala omelet... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I have been staying at this hotel on 3 occasions now. The rooms are very clean and functional the Swiss way with all the necessary amenities. Breakfast is just awesome and the bread to Western standard which is very unusual to find in China. There is a juicer where you can make your own fresh fruit and vegetable juice which... More

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Sarah W Thank you sincerely for your super review. We are delighted to continue to welcome you to Swissôtel Kunshan and greatly appreciate your writing. I especially wish to thank you for highlighting the outstanding food & beverage you received throughout your stay. I know our team will be thrilled to read your comments. Thank you again for all... More

Top Contributor
74 reviews 74 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Swissotel has a good location in Kunshan. Clean and big rooms. Excellent breakfast, average buffet for lunch and dinner. Internet excess in room is okay. Chinese and Japanese Restaurant I can recommend.

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear HansPactrickEugen Thank you for taking the time to share your experience at Swissôtel Kunshan. We were delighted that overall you enjoyed your stay and highlighted our great location, clean and big rooms and outstanding breakfast buffet. We were naturally disappointed to read that you only rated our lunch & dinner buffet average. Our Swiss chef and team are passionately... More

Bangkok
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Traveling to China for over 10 years, this hotel is probably the best I've frequented. Top class hospitality, friendly and helpful staff, comfortable bed and room (even if a little old), very good breakfest, everything was perfect! I will definitely stay here again next time.

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Schaeffter J Thank you for taking the time to post your feedback. We are very happy to read how much you have appreciated our property and services. We are very grateful of the recognition you made of our friendly and professional staff members. We look forward to the opportunity of welcoming you back to our hotel next time your... More

Shanghai, China
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is very centrally located in the city center. Rooms are ok but getting a little bit old, rooms include all needed services/amenities. Hotel breakfast has been good with wide selection of foods both western and asian. Hotel also has ok gym & big indoor pool. Good hotel for business visits.

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Aki P Thank you for taking the time to share your experience at Swissôtel Kunshan with the TripAdvisor community. We are delighted that you enjoyed our central location, well appointed guest rooms, extensive breakfast offer as well as our convenient recreation facilities. We hope to have the opportunity to welcome you back soon. Best regards Jesper Vilsoe General Manager... More

Batesville, Indiana
2 reviews
5 of 5 stars Reviewed 1 week ago

Swissotel Kunshan , where do I start ? As soon as you arrive there are people that speak good English . They immediately make your stay seem a little closer to home. I have been with them on five different trips. Every trip get better. Everyone is eager to help and from your start of the day with a great... More

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Tom M Thank you for posting such a charming review of your stay at Swissôtel Kunshan. We always appreciate great feedback from returning guests. The hotel is located in the central Kunshan, with quick and easy access to all parts of the city for business, sight-seeing, and shopping. Thank you for the room tip and all of our beautifully-appointed... More

Shamen
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Best ever place to stay in Kunshan, you will know it right after you step in the lobby, nice deco, nice person, foods & cafe with high standard all along and exclusively perfect breakfirst in the town.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Teng Y It is a such a pleasure to read that you enjoyed your stay with us at Swissôtel Kunshan, we appreciate you taking the time to share your experience with the TripAdvisor community. We are delighted that our inviting lobby, scrumptious food and excellent intuitive service all made for a great stay. The team work passionately to "revive... More

Shanghai, China
1 review
5 of 5 stars Reviewed 3 weeks ago

The GM managed to combine western needs with an eastern touch. Great western food and food events. I come very often from Shanghai to enjoy food and people there. Rooms are good and the room service swift and efficient. Gym and swimming pool are ok. Friendly staff.

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Udo W It is a such a pleasure to read that you enjoyed your stay with us at Swissôtel Kunshan, we appreciate you taking the time to share your experience with the TripAdvisor community. Thank you very much for recognizing our efforts creating these special events around Western food together with our Swiss chef and team. Everyone are working... More

Nantong
1 review
4 of 5 stars Reviewed 3 weeks ago

good hotel to live in. But the breakfast was not included. comparing with other hotels, the price is not as cheap as others. The transportation is very convenient. the room is very clean, The swimming pool is not big enough for adults.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Jion Yuan C Thank you for taking the time to share your experience at Swissôtel Kunshan following your recent stay. We were delighted that you enjoyed your overall stay and thank you for highlighting the clean room and convenient transportation. We were naturally disappointed to read that you did not find our 21m x 8m swimming pool sufficient in... More

Lake Geneva, Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been coming to China since 2007 and found the Swissotel in Kunshan early in my travels. I'm here 3 times a year for a month at a time traveling to many cities but Kunshan is my home base. The Swissotel is the only place I stay when I am here. It is very well managed, Daniel just left... More

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear LGBobO, Thank you so much for your praising testimony, we are truly thrilled that you enjoyed your stay with us and particularly that you found our team members to be outstanding, having the right balance of efficiency and hospitality. Here at Swissôtel Kunshan we go all out, to "revive the original meaning of hospitality" and it is encouraging and... More

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Additional Information about Swissotel Kunshan

Address: No.387 Qianjin Middle Road, Kunshan 215300, China
Location: China > Jiangsu > Kunshan
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Swissotel Kunshan 4.5*
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Also Known As:
Swissotel Kunshan Hotel Kunshan
Swissotel Hotel Kunshan

77 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Kunshan #1 Business Hotel in Kunshan #2 Luxury Hotel in Kunshan #4 Best Value Hotel in Kunshan
Hotel Class
Official Description (provided by the hotel)
Being a luxurious international hotel, business and leisure travellers will find comfort in its exclusive facilities combined with the quality, efficiency and reliability that is synonymous with Swiss hospitality. ... more   less 
Number of rooms
387

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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