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All 272 Kunshan hotels

Swissotel Kunshan

4.5 of 5 Hotel   |   No.387 Qianjin Middle Road, Kunshan 215300, China
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Ranked #2 of 272 hotels in Kunshan
A recent review
4 of 5 stars reviewed yesterday
Yung Kun L Taipei, Taiwan
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165 people have reviewed this hotel

Traveler rating
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    92
    13
    1
    0
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2
5
14
88
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Taipei, Taiwan
1 review
4 of 5 stars Reviewed yesterday NEW

Excellent Hotel in Kunsan area, nice location and quiet environments. Beautiful Cafeteria for a morning start and and nice ending with excellent Bar service. Don't miss the lunch or Dinner meeting in the Chinese Resturant, it's very quiet and confortable in the seperate room!

Review collected in partnership with Swissotel Hotels & Resorts

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Hong Kong, China
Contributor
20 reviews 20 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The service level is excellent, perfect!!! Both hardware (facilities) and software (staff) for this hotel are keep in high standard. If the centralized air-conditioning system can be enhanced, the guest will free more comfort (maybe the problem for Hong Kong citizen only). Anyway, the experience proven that the quality of international brand hotel in PRC.

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Greensboro, North Carolina
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent a week in Kunshan and this appears to be the best bet for a good meal, clean room and friendly service. They breakfast buffet had many choices from both Asian and the West. I also ate in the evening one night, where they have theme nights during the week. American, Swiss, Asian, Spanish, etc. About 200RMB for the... More

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Kbogler Thank you for taking the time to share your feed-back with the TripAdvisor community following your stay at Swissôtel Kunshan. We are delighted that you had a wonderful stay with us and thank you for recognizing our staffs efforts as well as the variety and quality of food at our Café Swiss, I will ensure your feedback is... More

Warszawa
1 review
4 of 5 stars Reviewed 2 weeks ago

well located, very good facility ,well maintained. excellent training of the staff ,I always feel welcome and taken care of. variety of eating options and very good Spa with excellent foot massage. great experience!

Review collected in partnership with Swissotel Hotels & Resorts

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Joanna, On behalf of the entire team at Swissôtel Kunshan I would like to sincerely thank you for taking the time to share your experience about your recent stay with us. I am really delighted to read that our staff were so attentive to your needs and that you felt the genuine and sincere hospitality for which we are... More

Hong Kong, China
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel managed with passion. Staff are polite and warm. Action taken quickly upon receiving my request. There is room for improvement on the food served (too oily but that's a common problem in China).

Review collected in partnership with Swissotel Hotels & Resorts

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Frank, I would like to sincerely thank you for choosing to stay with us at Swissôtel Kunshan, we are absolutely thrilled that you had a memorable experience – especially I am delighted to read that our staff were so attentive to your needs and provided the engaging service you would expect from us. Please be assured that we will... More

San Giovanni in Persiceto, Italy
Contributor
13 reviews 13 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very good hotel positioned very close to the business centre. Very good buffet restaurant especially for what concerning oriental foods. Very comfortable rooms (no smoking room in my case) with a fantastic shower; excellent bed! It is always a very pleasant stay! 100% suggested!

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Sriperumbudur
1 review
4 of 5 stars Reviewed December 23, 2013

Perfect location and nice food, the best choice in Kunshan. Fast check in and welcome fruits are good quality. Graceful greeting card every night on the pillow. Free shoes cleaning is helpful. Kindly staff everywhere.

Review collected in partnership with Swissotel

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Thanks very much for sharing your wonderful experience in Swissotel Kunshan with all of us. We are very glad that you like our hotel, especially in regards to the fruit and our little greeting card. It is also very pleased and encouraging to know that our team members had left you a very good impression. Again, I would like to... More

Kunshansh�
1 review
5 of 5 stars Reviewed December 17, 2013

to everyone wants quality, a great team care us! my stays always are amazing and the care which I receive from all with the variety of flavours that we can taste at the several commodities we have avaiable, like the Chinese restautrantes, Crystal Bar and specially the dinning themes where we can discover a great chef.

Review collected in partnership with Swissotel

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Elio, Thank you very much for the great comments here in tripadvisor – you have definitely made our day! It is fantastic and comforting to see that you enjoyed your experience at Swissôtel Kunshan - with great pleasure and pride I will pass on your positive feedback to my entrusted colleagues. I am also happy to understand that our... More

London, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 12, 2013

I stayed here for work. The hotel was very impressive with nice rooms and good service. We ate one evening in a private dining room and again the service was excellent and the food was tasty. my room had a nice view over the plaza area

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Tom, Thank you for sharing your pleasant stay experience with us. I am very pleased to see your comments especially in regards to our rooms, food and service. Our service is our primary focus and it is encouraging to learn that our efforts have been worthwhile – this is a great motivator for the team. Again, I would like... More

Shelby Township Usa
1 review
5 of 5 stars Reviewed November 24, 2013

I've stayed at this particular hotel on several occasions. The facility is kept in excellent condition. The staff is friendly, professional, and extremely attentive to every need. The variety and quality of the food is always excellent. I really couldn't ask for anything more in a hotel. It is always a pleasure staying at this hotel

Review collected in partnership with Swissotel

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Additional Information about Swissotel Kunshan

Also Known As:
Swissotel Kunshan Hotel Kunshan
Swissotel Kunshan Hotel
Swissotel Hotel Kunshan
Address: No.387 Qianjin Middle Road, Kunshan 215300, China
Location: China > Jiangsu > Kunshan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Kunshan
#2 Luxury Hotel in Kunshan
#5 Best Value Hotel in Kunshan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Swissotel Kunshan 4.5*
Official Description (provided by the hotel):
Being a luxurious international hotel, business and leisure travellers will find comfort in its exclusive facilities combined with the quality, efficiency and reliability that is synonymous with Swiss hospitality. ... more   less 
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