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Swissotel Kunshan

#1 of 302 Hotels in Kunshan
Certificate of Excellence
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No.387 Qianjin Middle Road, Kunshan 215300, China
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Swissotel Kunshan
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330 Reviews from our TripAdvisor Community

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daly city
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Good location (a few blocks from busy downtown). Breakfast included, and many local foods are available. Bar also has nice selections of food and beverages. Pricing are still reasonable for a hotel and eagle mall has all the goodies you need during your stay.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank occomyanmar
Bern, Switzerland
Level Contributor
16 reviews
8 hotel reviews
4 of 5 stars Reviewed December 27, 2015

I always stay at the Swissotel when I'm in Kunshan for business. The hotel is not very modern but the rooms are good and clean. The price is very reasonable and the breakfast buffet in the morning is great. Very friendly staff!

Helpful?
Thank fabulous333
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear guest, thank you for taking the time to to post a review in the TripAdvisor forum following your recent stay at Swissotel Kunshan. We appreciate your loyalty over the years and thank you for recognizing our clean rooms, super breakfast buffet and friendly staff members. Looking forward to welcoming you back in the new year. Live It Well! Jesper... More 

Witten, Germany
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 23, 2015

I was many times in Swissotel Kunshan but it is great to see that always actions are in place to improve the stays of guests. I'm recommending to book the also the access to the executive lounge to enjoy the hospitality and to learn something about the Chinese culture. All employees in the hotel live the hospitality.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Andreas M
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Andreas, warm greetings from Swissotel Kunshan and thank you for your feed-back and on-going patronage. Swissotel Kunshan always strive to provide our guests with authentic hospitality and true home-away-from-home experience. It's it gratisfying when this is recognized by regular guests such as yourself, the ultimate reward and motivation for the team. Once again thank you for your comments and... More 

1 review
5 of 5 stars Reviewed December 21, 2015 via mobile

Swissotel Kunshan gives great hospitality and smiles for nice stay. And we can have nice food with reasonable price. Regarding Wi-Fi, they provide it free with based on their VPN. It is one of merit to stay there. It's very comfortable to stay and I love stay there!

Helpful?
Thank kasahina
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Asahina, warm greetings from Swissotel Kunshan! Thank you for sharing your positive comments with us and we are very happy that you had a pleasant experience. Your high recommendation is a great encouragement for us and we look forward to see you again in the new year. Live It Well! Jesper Vilsoe General Manager More 

Kunshan
1 review
4 of 5 stars Reviewed December 19, 2015

The Swissotel, Kunshan is an excellent choice of hotels when staying in Kunshan. The staff is competent and is able to communicate with you with ease. They try to attend to your needs. Rooms are comfortable, clean and with many current amenities.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank 629williambw
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear guest, thank you for sharing your positive comments on the TripAdvisor community following your recent stay at Swisotel Kunshan, much apprecaited! Thrilled to learn that you were comfortable and felt well looked after - very motivating for the entire team when their hard work is recognized and appreciated. Live It Well! Jesper Vilsoe General Manager More 

Kunshan, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 15, 2015

There are many hotels these days in Kunshan but 'The Swiss' is the central place for foreigners on business here. Awesome Service, great food and friendly, helpful staff. I stay in hotels all over the world and would have no hesitation in recommending The Kunshan Swissotel to anyone.... Its central to everything in Kunshan and walking distance to the local... More 

Helpful?
1 Thank Peter J
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Peter, greetings from the "Swiss" and thank you sharing your experience with us. It's inspiring to learn that our friendly service, great food and central location are up to your expectations. All your positive feed-back and recognition will be passed to our concerned teams. We look forward to welcome you back to the hotel soon. Live It Well! Jesper... More 

Yorkshire, United Kingdom
1 review
5 of 5 stars Reviewed December 15, 2015

I have travelled frequently to Kunshan and the hotel of preference for me is the Swissotel. Overall a friendly place where one can relax and feel relaxed. There are various bars locally where you can enjoy live music , but what makes a pleasant change in the Swissotel are the themed evenings in the Crystal bar, especially outside in the... More 

Helpful?
Thank PaddingtonVIP1
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear guest Firstly a huge thank you for your ongoing patronage and loyalty, it is such a pleasure to read that Swissôtel is your first choice in Kunshan. Thank you for taking the time to post such a glowing testimony – Good place to be! It is very gratifying and rewarding for the entire team that you enjoy our facilities... More 

Kuusisto
Level Contributor
84 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 14, 2015

First time for me to stay in this hotel. This is better than average hotels in China. Rooms are nice. Restaurant is nice and so is gym. Only minor negative comment goes to the fact that hotel is few years old and you can see it unfortunately. Good washup or polishing would do good

Helpful?
Thank Tonnionni
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Tonnionni, warm greetings from Swissôtel Kunshan! Thank you for sharing your positive comments with us and we are very happy that you had a pleasant experience. Your recommendation is a great encouragement for us. Happy to share with you that our Executive Level Rooms and Lounge are currently under renovations and a new gym facility will be in place... More 

1 review
5 of 5 stars Reviewed December 14, 2015 via mobile

If you're looking for spot on service and good food in Kunshan, Swissotel is the place to go. Chinese Paradise serves awesome Beijing duck and main restaurant downstairs boasts with one of the best Western-style kitchens in town - and delivers it also. ...although their brussel sprouts would need couple of minutes more cooking.. ;) Spent several weeks there on... More 

Helpful?
Thank Janne R
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Janne, thank you for taking the time to post a 5 star review on TripAdvisor, I am delighted that you enjoyed your several stays in 2015 and thank you for your loyalty. I am thrilled to learn about your great experiences at the restaurants and bar, Crystal Bar is certainly the place to be for authentic Western fare in... More 

1 review
5 of 5 stars Reviewed December 11, 2015 via mobile

Very nice and good location within KunShan city. Staff able to communicate well in both English and mandarin, with great hospitality. Executive club at this hotel also provide a great service and support to hotel guest and members... Definitely will stay at this hotel for next trip. Excellent!

Helpful?
Thank Hock Pheng L
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Hock Pheng L, warm greetings from Kunshan! Thank you for posting a super review on the TripAdvisor forum following your recent stay at Swissôtel Kunshan. I am thrilled to read how much you appreciated the great hospitality provided by our English and Mandarin speaking team – a testimony of the dedication and drive of the team. Looking forward to... More 

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