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Swissotel Kunshan

#1 of 296 Hotels in Kunshan
Certificate of Excellence
No.387 Qianjin Middle Road, Kunshan 215300, China
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Swissotel Kunshan
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Ranked #1 of 296 Hotels in Kunshan
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
KangNing Singapore
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262 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • Chinese (Simplified) first
  • Danish first
  • English first
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Singapore
1 review
4 of 5 stars Reviewed 3 days ago NEW

This is not about just the hotel stay, it is far more than the home. It was indeed a memorable stay. They provides varies of service including the transportation arrangement, side-seeing references and others. Wish to come back soon!

Review collected in partnership with Swissotel Hotels & Resorts

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Portland, Oregon
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I am finishing up my last night's stay for a week here. The service has been absolutely excellent. I was invited to attend a free Indian food festival tonight and was served many delicious Indian dishes including dessert and drinks. The employees helped me find a local supermarket and also loaned me an umbrella when it was raining outside. The... More 

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Kunshan
1 review
4 of 5 stars Reviewed 1 week ago

good feeling and relax、comfortable、good sleeping good location、good view、clean、friendly 舒適的環境,空調、氣氛、安靜、可放鬆的環境 好服務,友善,乾淨,態度積極。 good feeling and relax、comfortable、good sleeping good location、good view、clean、friendly 舒適的環境,空調、氣氛、安靜、可放鬆的環境 好服務,友善,乾淨,態度積極。 good feeling and relax、comfortable、good sleeping good location、good view、clean、friendly 舒適的環境,空調、氣氛、安靜、可放鬆的環境 好服務,友善,乾淨,態度積極。

Review collected in partnership with Swissotel Hotels & Resorts

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Thank you for your positive review and we look forward to welcome you back next time your travels take you to Kunshan. Best regards Jesper More 

Boraes
1 review
4 of 5 stars Reviewed 2 weeks ago

Excelent service, makes you feel like home when you are away With some improvements to the pool area this hotel will be number one on my list. Excelent Spa, good location near the city center. Perfect for bussines trips

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Mirella, I'm delighted to hear that we made you “feel like home” during your recent stay. It’s a great motivator for the team when their efforts pay off as guest recognition is “gold”. We are currently working on the improvement plans for the swimming pool and health club. We look forward to your return! Best regards Jesper More 

Suwon, South Korea
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

i had a first experience in this hotel. i knew any other hotel in kunshan city, here is good price,quality,loation for me. Specially hotel and park is very close so i can rjogging in the morning with KUNSHAN citizen.

Review collected in partnership with Swissotel Hotels & Resorts

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Byoung, thank you very much for your kind and positive review of our hotel. I am pleased to learn that you appreciate the quality of products and services we offer, as well as our convenient down town location and the popular jogging track adjacent to the hotel. We look forward to you returning to our hotel should you come... More 

Heidenheim
1 review
5 of 5 stars Reviewed April 14, 2015

will be always my home in Kunshan ...nice hotel , nice and friendly people , nice food , nice and comfortable bedrooms , many channels , really nice area around , excellent executive area , helpful people ...

Review collected in partnership with Swissotel Hotels & Resorts

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Luis, thank you for your positive thoughts on your recent stay. Our team here will be thrilled to read this. Looking forward to welcome you back next time your travels take you to Kunshan. Best regards Jesper More 

Lund
1 review
5 of 5 stars Reviewed April 6, 2015

An over all very nice experience and where the staff in general were extremely good and attentive. This also when the price is included, really value for money. Situated at walking distance to the city center.

Review collected in partnership with Swissotel Hotels & Resorts

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Rune, glad to hear that you had wonderful stay with us. I will share your compliments with the team and thank you also for recognizing the great value for price paid. We look forward to welcome you back in the nearest future. Best regards Jesper More 

Witten, Germany
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2015

Always enjoyed to stay there especially in the executive lounge. Here HOSPITALITY is written in big letters. Rooms, food everything is excellent. When somebody visit Kunshan it is a must to stay in Swissotel. It is the best hotel in this area.

Review collected in partnership with Swissotel Hotels & Resorts

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Andreas, thank you very much for your positive thoughts on your stay. Particularly pleased to read how much you enjoyed our hospitality, which is reflection of the commitment and dedication of our colleagues. We look forward to seeing you again soon. Best regards Jesper More 

Fullerton
1 review
5 of 5 stars Reviewed April 1, 2015

My hotel experience was great. Had no problems whatsoever. Room was clean food was very good and the people were vey friendly. I would recommend it to anyone. I'm glad I stayed at this hotel. Thank you!

Review collected in partnership with Swissotel Hotels & Resorts

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Dean Glad to hear that you had an excellent stay with us. I will share your compliments in terms of both staff services and hotel facilities with our colleagues and we all look forward to welcoming you back in the nearest future. Best regards Jesper Vilsoe – General Manager jesper.vilsoe@swissotel.com More 

Noth Carolina
Top Contributor
58 reviews 58 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 1, 2015

Where do I start? This was my first visit to Kunshan, not one of the cities that we think about when we consider the teeming metropolises in China. Frankly, I was not expecting much of any of the hotels there. A colleague recommended the Swissotel Kunshan, and I must say that I was KNOCKED OUT! Beautiful comfortable room and -... More 

Was this review helpful? Yes 1
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Sam, thank you very much for your detailed and positive thoughts on your stay. Particularly thrilled to read how much you enjoyed our service levels, breakfast and room – three very important elements of a hotel stay. Will be sure to share your compliments with the entire team here in Kunshan. We look forward to seeing you again. Best... More 

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