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All 292 Kunshan hotels

Swissotel Kunshan

4.5 of 5 Hotel   |   No.387 Qianjin Middle Road, Kunshan 215300, China
Swissotel Kunshan
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Ranked #1 of 292 Hotels in Kunshan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
hippo w Tokyo, Japan
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208 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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Tokyo, Japan
1 review
5 of 5 stars Reviewed 6 days ago NEW

I am a professor from the USA and i was teaching in Kunshan for two months. I got to stay in this hotel on and off for the two months with a group of colleagues. The place is very nice and the food in the cafe has been a top-rated restaurant in the area. The most impressive thing, however, was... More

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear hippo w A huge thank you for taking the time to share such a comprehensive review with the TripAdvisor community. The entire team are passionate and committed to deliver an exceptional level of service and it gives us all immense pleasure that you enjoyed your stay with us so much and appreciate the detailed and intuitive service provided. Thank... More

Skipton, United Kingdom
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here on and off for 10 yrs. I feel like family on arrival which is nice but that's not the review. They try so hard in every way to make your stay good it has to n]be recognised. Good on you Swiss. We love you! PS join Swiss circle - the benefits of the Exec lounge are... More

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Nick P Thank you for choosing to stay with us at Swissôtel Kunshan and for your encouraging review on Trip Advisor. We are glad to read that you enjoyed the personalized service, our Swiss Circle membership program and the Executive Club Lounge. It was a pleasure to have you stay with us and we all look forward to welcoming... More

Shiga Prefecture, Japan
1 review
5 of 5 stars Reviewed 3 weeks ago

All of the staff very helpful. Spend the time to a comfortable and enjoyable, And Located on the 20th floor Executive room, the view is good, it is good for the coffee break. Attentive service and cute staff,wonderful time is waiting for you. There is also a pool and training room with sauna on the fourth floor, That will be... More

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear YoshiyukiNakajima Thank you for taking the time to share your kind thoughts with other travelers about your experience with us. I'm glad you found our corner rooms to your liking and enjoyed the exceptional service that our entire team always strives to provide. Thank you again for your kind review and looking forward to welcoming you back in the... More

Karawang
1 review
4 of 5 stars Reviewed 3 weeks ago

Swissotel is one of the convenient place to stay at Kunshan city. Easy to found alternative place / restaurant for dinner. A lot of bank arround the Hotel in case we need local cash mponey. Taxi call in 24 hours.

Review collected in partnership with Swissotel Hotels & Resorts

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Shanghai
1 review
5 of 5 stars Reviewed September 18, 2014

Everything is good, room clean, service excellent. But some of the tv channel is not clear. Food is not bad, many can choose,even at midnight, still can get the good food. The staff are very nice, willing to help me at any time.

Review collected in partnership with Swissotel Hotels & Resorts

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Yi Lun C It is gratifying to read how much you enjoyed your stay with us here at the Swissôtel Kunshan. The team go all out "to revive the original meaning of hospitality" and it is rewarding when guests appreciate it. Thank you for your comments in regards to our TV channels. You are right and during the rainy... More

1 review
5 of 5 stars Reviewed September 16, 2014

Maybe the friendliest staff I ever meet in a hotel. Everyone is sincerely happy to help you, to make your stay more pleasant with a good English language skill. Excellent food, good location, the best hotel to stay when in Kunshan. And now the "bad" review: elevators seems to be in need of some kind of maintenance. Looks like they... More

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear mineuvon A huge thank you for your continued loyalty and support, we truly appreciate it. We are also grateful for you taking the time to share your experience with the TripAdvisor community. The entire team are passionate and committed to deliver an exceptional level of service and it gives us all immense pleasure that you enjoy your stays with... More

Lake Geneva, Wisconsin
1 review
5 of 5 stars Reviewed September 8, 2014

One thing that stands out when you are in a foreign country is a hotel that makes you feel like you are at home! Swissotel Kunshan has all the culture of China in its decor but has an amazing way of relating to the needs of guests from all over the world. You can ask anyone for anything and if... More

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear LGLorna It is such a pleasure to read that you felt “home” during your recent stay with us at Swissôtel Kunshan. Thank you for taking the time to post a review and for highlighting the personalized service provided by Helen and the entire team. Everyone works passionately to deliver an exceptional level of service and it is rewarding when... More

Klang, Malaysia
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 17, 2014

A very good hotel with nice ambiance. Good English speaking staff with warm welcome. Their dressing also unique and western in style. Found Indian food in their menu, finally in China hotel. My room was river view and nice to see football mini stadium and people jogging in evening. Nice stay here.

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Kannan_MSakti Thank you for taking the time to share your experience at Swissôtel Kunshan with the TripAdvisor community. We are delighted that you enjoyed our hotel’s great ambience and location as well as our friendly, English speaking staff. Indian food is very important to us and we are happy to learn that you appreciated our selection, including masala omelet... More

Sydney, Australia
1 review
5 of 5 stars Reviewed August 14, 2014

I have been staying at this hotel on 3 occasions now. The rooms are very clean and functional the Swiss way with all the necessary amenities. Breakfast is just awesome and the bread to Western standard which is very unusual to find in China. There is a juicer where you can make your own fresh fruit and vegetable juice which... More

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Sarah W Thank you sincerely for your super review. We are delighted to continue to welcome you to Swissôtel Kunshan and greatly appreciate your writing. I especially wish to thank you for highlighting the outstanding food & beverage you received throughout your stay. I know our team will be thrilled to read your comments. Thank you again for all... More

Top Contributor
74 reviews 74 reviews
22 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed August 13, 2014

Swissotel has a good location in Kunshan. Clean and big rooms. Excellent breakfast, average buffet for lunch and dinner. Internet excess in room is okay. Chinese and Japanese Restaurant I can recommend.

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear HansPactrickEugen Thank you for taking the time to share your experience at Swissôtel Kunshan. We were delighted that overall you enjoyed your stay and highlighted our great location, clean and big rooms and outstanding breakfast buffet. We were naturally disappointed to read that you only rated our lunch & dinner buffet average. Our Swiss chef and team are passionately... More

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Additional Information about Swissotel Kunshan

Address: No.387 Qianjin Middle Road, Kunshan 215300, China
Location: China > Jiangsu > Kunshan
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Swissotel Kunshan 4.5*
Number of rooms: 387
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Also Known As:
Swissotel Kunshan Hotel Kunshan
Swissotel Hotel Kunshan
Hotel Style
#1 Luxury Hotel in Kunshan #1 Business Hotel in Kunshan #1 Spa Hotel in Kunshan #6 Best Value Hotel in Kunshan

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