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Swissotel Kunshan

#1 of 296 Hotels in Kunshan
Certificate of Excellence
No.387 Qianjin Middle Road, Kunshan 215300, China
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Swissotel Kunshan
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Ranked #1 of 296 Hotels in Kunshan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Luis Antonio B Heidenheim
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255 reviews from our community

Traveler rating
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    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • Chinese (Simplified) first
  • Danish first
  • English first
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Heidenheim
1 review
5 of 5 stars Reviewed 1 week ago

will be always my home in Kunshan ...nice hotel , nice and friendly people , nice food , nice and comfortable bedrooms , many channels , really nice area around , excellent executive area , helpful people ...

Review collected in partnership with Swissotel Hotels & Resorts

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Luis, thank you for your positive thoughts on your recent stay. Our team here will be thrilled to read this. Looking forward to welcome you back next time your travels take you to Kunshan. Best regards Jesper More 

Lund
1 review
5 of 5 stars Reviewed 2 weeks ago

An over all very nice experience and where the staff in general were extremely good and attentive. This also when the price is included, really value for money. Situated at walking distance to the city center.

Review collected in partnership with Swissotel Hotels & Resorts

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Rune, glad to hear that you had wonderful stay with us. I will share your compliments with the team and thank you also for recognizing the great value for price paid. We look forward to welcome you back in the nearest future. Best regards Jesper More 

Witten, Germany
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Always enjoyed to stay there especially in the executive lounge. Here HOSPITALITY is written in big letters. Rooms, food everything is excellent. When somebody visit Kunshan it is a must to stay in Swissotel. It is the best hotel in this area.

Review collected in partnership with Swissotel Hotels & Resorts

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Andreas, thank you very much for your positive thoughts on your stay. Particularly pleased to read how much you enjoyed our hospitality, which is reflection of the commitment and dedication of our colleagues. We look forward to seeing you again soon. Best regards Jesper More 

Fullerton
1 review
5 of 5 stars Reviewed 2 weeks ago

My hotel experience was great. Had no problems whatsoever. Room was clean food was very good and the people were vey friendly. I would recommend it to anyone. I'm glad I stayed at this hotel. Thank you!

Review collected in partnership with Swissotel Hotels & Resorts

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Dean Glad to hear that you had an excellent stay with us. I will share your compliments in terms of both staff services and hotel facilities with our colleagues and we all look forward to welcoming you back in the nearest future. Best regards Jesper Vilsoe – General Manager jesper.vilsoe@swissotel.com More 

Noth Carolina
Top Contributor
58 reviews 58 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Where do I start? This was my first visit to Kunshan, not one of the cities that we think about when we consider the teeming metropolises in China. Frankly, I was not expecting much of any of the hotels there. A colleague recommended the Swissotel Kunshan, and I must say that I was KNOCKED OUT! Beautiful comfortable room and -... More 

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Sam, thank you very much for your detailed and positive thoughts on your stay. Particularly thrilled to read how much you enjoyed our service levels, breakfast and room – three very important elements of a hotel stay. Will be sure to share your compliments with the entire team here in Kunshan. We look forward to seeing you again. Best... More 

Johnson City, Tennessee
Top Contributor
128 reviews 128 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was here for almost one week. Found the south side of hotel (odd rooms) were warmer and was told by front desk that I could change to an even numbered room where the air condition was cooler. I did so and was happy for the suggestion. Bed was firm. Very nice staff in the restaurant and bar area. Very friendly... More 

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear GroovyM Thank you for your feedback on your recent visit, of course we are happy to read that overall you felt positive about your stay. I can only apologize if any of the dinner buffet food was overcooked. These comments have been shared with the culinary team and we will ensure these problems do not occur again. Hope to... More 

Kunshan, China
1 review
5 of 5 stars Reviewed March 14, 2015

everything looks great, each room has WIFI, everybody here is very friendly breakfast is very well also you can have good dinner the Hotel is very close to downtown there are also new Supermarkt (Shoppingmall) very close by Swissotel i spend great days here this Hotel is very recomandable

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Walter O Thank you for taking the time to leave a review of your recent stay with us. It delights me to read your comments with regards to all aspects of your stay, especially your kind words about our staff and the level of service they provided. We value all feedback greatly and will ensure this gets relayed to... More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed February 18, 2015

Always feel at home when I stay here great place to stay and very friendly staff Staff where always helpful and polite.i have now made a lot of new friends.Rooms are clean and quiet meals are quiet good to

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Geoffrey H A huge thank you for your continued loyalty and support, we truly appreciate it. We look forward to welcoming you home to Swissôtel Kunshan again soon. Best regards Jesper Vilsoe – General Manager jesper.vilsoe@swissotel.com More 

Chapel Hill, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

We had the unusual experience of staying at Swissotel for two and a half months. We were on the Executive club level (recommended), in a gorgeous corner suite, and got very close to our many friends in the 20th floor lounge. The warm and accommodating service was excellent. We needed olives for martinis (not an ordinary offering), and someone got... More 

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear wjohnson925 Thank you so much for taking the time to leave a review of your recent stay with us. It delights me to read your about your experience with us, especially the service you received from the Swiss Executive Club Lounge team. All feedback is greatly appreciated so I will be sure to pass on your kind words to... More 

Queretaro, Mexico
1 review
5 of 5 stars Reviewed February 15, 2015

All employees in the hotel showed a high interest in my comfort and I think they are very committed to the values ​​of the company. The people is very kind and respectfull. When I was ready to leave I got surprised because of the gift in my bed. A lot of beautiful details.

Review collected in partnership with Swissotel Hotels & Resorts

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GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear ricardoo399 Thank you for your positive feedback following your recent stay at Swissôtel Kunshan. We are delighted that you enjoyed your time with us and hope that we will welcome you again. Best regards Jesper Vilsoe General Manager jesper.vilsoe@swissotel.com More 

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