We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swissotel Kunshan

#1 of 297 Hotels in Kunshan
Certificate of Excellence
No.387 Qianjin Middle Road, Kunshan 215300, China
Hotel amenities
Swissotel Kunshan
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #1 of 297 Hotels in Kunshan
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
On-The-Winding-Road Sunnyvale, California
Add Photo

272 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    129
    120
    20
    2
    1
See reviews for
6
8
17
180
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (272)
  • Mar-May only
    (81)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (43)
All months
Sunnyvale, California
Contributor
20 reviews 20 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent 2 day stay! * Arrival- friendly, happy & helpful staff * Checkin- quick & efficient - Ms. Anna a hospitality extraordinaire - No request unanswered, she is a great asset along with her team, Ms. Greta & Ms. Doreen. * Room - clean- requested more towels- showed up in a snap. * Dining - breakfast - ocean of choices,... More 

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Thank you for taking the time to post your review on your recent stay with us. It delights me to read your kind words about our hotel and staff, and we will ensure your feed back is passed on to the team. We look forward to welcoming you back soon. Best regards Jesper More 

Indiana
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is great. rooms are not big. But they have very friendly staff. I have been travlling to China for many times for business, this is one of the best. It is a western friendly hotel. Internet is incredible fast. Everything is good. There is a lady named Joanna Wang, very professional and helpful. Even she is not on... More 

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Joanna, thank you for your review following your recent stay. We very much appreciate your comments and thank you for recognizing Joanna Wang our Executive Club Lounge Manager. We do hope that we will welcome you again soon. Best regards, Jesper More 

DongGuan, China
Top Contributor
58 reviews 58 reviews
51 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a great hotel! From the time you arrive at the door the hospitality is terrific. English level of the staff is very high, communication is excellent. The hotel location is very good. Restaurants, parks, transportation nearby. The hotel is located along one of the Kunshan canals, with a park in easy walking distance. View from my room was outstanding.... More 

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

A huge thank you for your review and many positive comments, we truly appreciate it. We are also grateful for you taking the time to share your experience with the TripAdvisor community, particularly being a seasoned traveler and Top Contributor. The entire team are passionate and committed to deliver an exceptional level of service and it gives us all immense... More 

Cheddar, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here two weeks with a break in between the weeks to Shanghai and Hangzhou. This hotel provided a great base for working in the Kunshan area and the service was incredible. Room was kept very clean and each evening the bed turned down. Executive lounge was available and well worth the extra. If you get any time out... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Michael It was our pleasure to welcome you to Swissôtel Kunshan and thank you for your many positive comments. We are delighted that we are your only choice in Kunshan and do hope to see you again soon. Best regards Jesper More 

Singapore
1 review
4 of 5 stars Reviewed May 27, 2015

This is not about just the hotel stay, it is far more than the home. It was indeed a memorable stay. They provides varies of service including the transportation arrangement, side-seeing references and others. Wish to come back soon!

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Kang Ning Thank you for your review and recommendation of Swissôtel Kunshan. We are pleased that you enjoyed your time with us and in particular that we made you feel like “home”. It will be our pleasure to welcome you again soon. Best regards Jesper More 

Portland, Oregon
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 27, 2015

I am finishing up my last night's stay for a week here. The service has been absolutely excellent. I was invited to attend a free Indian food festival tonight and was served many delicious Indian dishes including dessert and drinks. The employees helped me find a local supermarket and also loaned me an umbrella when it was raining outside. The... More 

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Chirona Thank you for choosing Swissôtel Kunshan for your Kunshan stay. I am pleased to hear how much you enjoyed our friendly and efficient service. I appreciate your comments regarding our Health Club facilities and corner rooms. It will be our pleasure to see you again in the near future. Best regards Jesper More 

Kunshan
1 review
4 of 5 stars Reviewed May 22, 2015

good feeling and relax、comfortable、good sleeping good location、good view、clean、friendly 舒適的環境,空調、氣氛、安靜、可放鬆的環境 好服務,友善,乾淨,態度積極。 good feeling and relax、comfortable、good sleeping good location、good view、clean、friendly 舒適的環境,空調、氣氛、安靜、可放鬆的環境 好服務,友善,乾淨,態度積極。 good feeling and relax、comfortable、good sleeping good location、good view、clean、friendly 舒適的環境,空調、氣氛、安靜、可放鬆的環境 好服務,友善,乾淨,態度積極。

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Thank you for your positive review and we look forward to welcome you back next time your travels take you to Kunshan. Best regards Jesper More 

Boraes
1 review
4 of 5 stars Reviewed May 14, 2015

Excelent service, makes you feel like home when you are away With some improvements to the pool area this hotel will be number one on my list. Excelent Spa, good location near the city center. Perfect for bussines trips

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Mirella, I'm delighted to hear that we made you “feel like home” during your recent stay. It’s a great motivator for the team when their efforts pay off as guest recognition is “gold”. We are currently working on the improvement plans for the swimming pool and health club. We look forward to your return! Best regards Jesper More 

Suwon, South Korea
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 29, 2015

i had a first experience in this hotel. i knew any other hotel in kunshan city, here is good price,quality,loation for me. Specially hotel and park is very close so i can rjogging in the morning with KUNSHAN citizen.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Byoung, thank you very much for your kind and positive review of our hotel. I am pleased to learn that you appreciate the quality of products and services we offer, as well as our convenient down town location and the popular jogging track adjacent to the hotel. We look forward to you returning to our hotel should you come... More 

Heidenheim
1 review
5 of 5 stars Reviewed April 14, 2015

will be always my home in Kunshan ...nice hotel , nice and friendly people , nice food , nice and comfortable bedrooms , many channels , really nice area around , excellent executive area , helpful people ...

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Luis, thank you for your positive thoughts on your recent stay. Our team here will be thrilled to read this. Looking forward to welcome you back next time your travels take you to Kunshan. Best regards Jesper More 

Questions? Get answers from hotel staff and past guests. Ask a question

105 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (76)
Viewed
Room/suite (17)
Viewed
View from room (5)
Viewed
Bathroom (16)
Viewed
Dining (4)
Viewed
Hotel & grounds (8)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (7)
Viewed
Dining (5)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Other (14)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay