This was my first and only stay at this hotel. The room I was given was not what I booked, it was dirty, the wireless internet access was not available except in the lobby, and the staff didn't really seem to care if I had a complaint or not. I would have changed hotels if anything else had been available.... more

I would not recommend this hotel to anyone! It was a nice clean room, but the experience that we had was not pleasant. It was really a joke, including the fact that we were locked out of our room everyday that we stayed here, there were 3 cops there at one room, the staff was rude and clueless, the house... more

We went through way too much to type, however in just a few words....... This place SUCKS!!!! I would not recommend this place to even my enemies! They get the rooms screwed up from the get go, because we went through the same things that the others on these reviews went through, with booking online! We get to our room... more

The room was VERY clean, the beds comfortable. Nice little beach behind the hotel. If you aren't going to be spending a lot of time at the hotel and just want a nice, clean place to come back to in the evening, this is perfect. Excellent prices, good location. We are planning another trip to the area in a couple... more

Here's how the scam works: they separate people into 'the expedia.com line' and the 'reserve by phone and walk in (no reservations) line'. Expedia people go last. After every room possible is filled with everyone else possible, they take the expedia/internet reservation customers. But now they are having 'computer problems' with most of these reservations--meaning they just gave away the... more

I only stayed there because I couldn't afford to change my plans last minute. It took 45 minutes to check in, I was supposed to have a bay view room but they gave it to someone else. My room smelled funky and the bathroom was dirty, had bugs crawling in it, someone left an empty pack of cigarettes on the... more

What a nightmare of a hotel, I made my reservation 3 weeks in advance, when we went to check in they had given our room away, and I had called 2 days before our arrival to confirm our reservations, we had booked a bay view room, the gave us a different room (a bay view) but when we got to... more

The Bay Beach Inn is a second home to me. I'm in Pensacola for Navy schooling, and every weekend, i go there. it's become a favorite place for me and my friends. We've made friends with the management and we're always happy to help them when we can. The rooms aren't expensive and the walls aren't made of kleenex and... more

Ok I am not sure where to start so I will get str8 to point when we first arrived no light bulbs in lamps, no toilet paper, no iron, bath tub was not the cleanest. So we called front desk they told us we had to come down and get the bulbs and toilet paper as far as the iron... more