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Marco Polo Jinjiang

#2 of 106 Hotels in Jinjiang
Certificate of Excellence
Sunshine East Road, Jinjiang 362200, China
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Marco Polo Jinjiang
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102 Reviews from our TripAdvisor Community

Traveler rating
    47
    45
    9
    1
    0
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Families
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (102)
  • Mar-May only
    (22)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (18)
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Manila, Philippines
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was great..bed and pillows are really comfortable. Love the special touch of complimentary fruit and tea pot shaped-chocolate the first night and cake on the 2nd night. Breakfast buffet had a lot of western and asian choices. Staff was excellent and very helpful. Hotel was only about 5mins from the airport. It is also near some stores for... More 

Was this review helpful? Yes
Patrick L, 总经理 at Marco Polo Jinjiang, responded to this review

Dear angel8800, I would like to thank you for taking time to share with us your experience. It is through continuous feedback that we are able to objectively review the facilities and service we provide to ensure that they meet everyone's expectation. Your recognition have been passed to our staff and this will certainly motivate them to keep up their... More 

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 23, 2015

This is one of the best hotel I have stayed in Jinjiang; it is simple yet luxury. The room is bigger compare to others and it is very comfortable! (The bed makes me doesn't feels like wanna wake up.. lol) Anyway, the bathroom is kinda weird - it has a sliding door beside the bathtub which you can open and... More 

Was this review helpful? Yes 2
Patrick L, General Manager at Marco Polo Jinjiang, responded to this review

Dear Jamestpk, I would like to thank you for taking the time to share with us your recent stay experience. We are delighted to know that you had a nice experience in our hotel and your valuable compliments has been shared with our team, and please be assured that we will keep refining our products and services to delight you... More 

Montrose
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 26, 2014

Stayed in Marco Polo from Nov. 24-26. I'm pretty happy with the sixth floor accommodations and amenities that lives up to its 5 star rating. Even though we did not have a view of the city, The rooms are super clean, well appointed and perfectly suits both business & leisure traveller. Worth mentioning are the quality of the beds &... More 

Was this review helpful? Yes 1
Patrick L, General Manager at Marco Polo Jinjiang, responded to this review

Dear hmspcl, I would like to thank you for taking the time to share with us your recent stay experience. It is through continuous feedback that we are able to objectively review the facilities and service we provide to ensure that they meet everyone's expectation. We are pleased to note that you are satisfied with our service and facilities and... More 

George Town, Malaysia
Contributor
16 reviews 16 reviews
11 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed November 10, 2014

How much we usually pay to stay in 5-star international hotel ? Although it maybe the most expensive 5 star hotels in Jinjiang,but you cant imagine how good this hotel is,comparing with those local hotels out there ... with only less than USD$110 per night with delicious breakfast buffet.Most of the staff there speaks good English and for coffee addicts,there's... More 

Was this review helpful? Yes 1
Patrick L, General Manager at Marco Polo Jinjiang, responded to this review

Dear Mr. Leoric, Thank you for taking time to write your kind comment. We are very pleased to learn of your great staying experience and sincerely appreciate your supports towards Marco Polo Jinjiang. We are delighted that we had the opportunity to be at your service and we look forward to having you with us again. With kind regards. Patrick... More 

Johannesburg, South Africa
Top Contributor
169 reviews 169 reviews
72 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed October 30, 2014

Best option for westerners in jinjiang. Rooms are quite modern and the amenities are not bad. Breakfast has a decent spread but could do with a better selection for westerners...may have just been a once off but one has to keep the egg station completely seperate from any meat products, offer a better range of cereals and yogurts. This hotel... More 

Was this review helpful? Yes
Patrick L, General Manager at Marco Polo Jinjiang, responded to this review

Dear AzTee Thank you very much for choosing the Marco Polo Jinjiang. We have noted that this is one of the many visits to Jinjiang and we like to express our sincere thanks for being our loyal guest. Your advice on our buffet breakfast has been shared with our kitchen team for their onwards planning. Do let our service associate... More 

Mexico City, Mexico
Top Contributor
397 reviews 397 reviews
108 hotel reviews
177 helpful votes 177 helpful votes
3 of 5 stars Reviewed October 29, 2014

This time this place deserves an average rating for three things: 1.- the first room I was appointed, the A/C was broken so it was like sleeping in an oven. 2.- the personal at the Cafe Marco has a terrible attitude. 3.- be careful at the SPA, this time they insist me to take a "lady massage", they tried hard... More 

Was this review helpful? Yes
Patrick L, General Manager at Marco Polo Jinjiang, responded to this review

Dear Sir, Thank you again for your valuable comments on your recent stay. Our sincere apologies for the inconvenience you experienced, and our team has been drawn to the issues highlighted. We have since spoken to the operators of the SPA of the implied services. We appreciate your hightlighting the matter to us. With best regards Patrick Lau General Manager More 

Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 1, 2014

Not a lot of great choices in JinJiang, but this place is adequate. The staff is pretty helpful, wifi is spotty at best, rooms are clean and well-designed...but the details remind you that you're not in America (of course). The breakfast buffet is large, but not great for Westerners. I'll return, but mainly because it's the best option in town,... More 

Was this review helpful? Yes
Patrick L, General Manager at Marco Polo Jinjiang, responded to this review

Dear Mr. Dowdy, Thank you for taking the time to share your experience of your recent stay. It is through such feedbacks that we are able to objectively review the facilities and service that we provide. I do appreciate your comments of the breakfast buffet, the Wifi and the attention to details which has been shared with the team to... More 

Mexico City, Mexico
Top Contributor
397 reviews 397 reviews
108 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed August 14, 2014

For good (or not) for traveler who use to come to this hotel in regular basis over the years, everything keeps the same with strengthens and flaws. As always, is so difficult to communicate with some staff specially in the restaurant and the spa. This time the wifi was perfect!

Was this review helpful? Yes
Patrick L, General Manager at Marco Polo Jinjiang, responded to this review

Dear draghignazzo, I would like to thank you for taking the time to share with us your recent stay experience. It is through continuous feedback that we are able to objectively review the facilities and service we provide to ensure that they meet everyone's expectation. We are pleased to note that you are satisfied with our Wifi and will certainly... More 

Hangzhou, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 25, 2014

Great Hotel , terriffic value , based in the centre of jinjiang . Rooms are modern , comfortable and the breakfast buffet offers enough choice to cover any pallette. Ive stayed in a few hotels over the years in Jinjiang and this offers the comfort / value that would satisfy most customers .

Was this review helpful? Yes 1
Aria Z, Public Relations Manager at Marco Polo Jinjiang, responded to this review

Dear traveller258286, Thank you for choosing Marco Polo Jinjiang. We are glad to hear that you on an overall had an enjoyable stay with us. Our Executive Chef with his Restaurant Manager are working to bring the breakfast to the next level. Thank you again for staying with us and you are welcome to come back soon. With warmest wishes.... More 

Richmond, Texas
Contributor
20 reviews 20 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 10, 2014

I have stayed in this hotel several times and generally speaking, it is a nice hotel, although not comparable with the Marco Polo Xiamen, but good. But this time, things were not good. The receptionist might not on her best mood and did not feel welcomed. The wifi was horrible, wek signal and get interrupted frequently, both in the rooms... More 

Was this review helpful? Yes
Aria Z, Public Relations Manager at Marco Polo Jinjiang, responded to this review

Dear William6249, Thank you for taking time to write a review. We apologise for the inconveniences during your last stay with us. With regards to the internet service and we have good news that it is being upgraded. We are embarassed by the slow check-out service and please accept our sincere apology. Our Front Office Manager shall be personally strengthening... More 

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