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Veranda Natural Resort

Travelers' Choice award winner
Kep Hillside Road, Kep 07503, Cambodia
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1 room 1 adult
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Veranda Natural Resort
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624 Reviews from our TripAdvisor Community

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Siem Reap Province, Cambodia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is the epitome of a real "boutique" hotel for me. All the facilities you normally wish for but small enough to get personal service on a delightful level. Two excellent and quite different pools, certainly not busy during our stay (last week of January). Location was very quiet but an easy walk from the "crab market" (small market and... More 

Helpful?
3 Thank Andrew D
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our services. All of our staffs believe in providing that personalized service. We look forward to another opportunity to host you at our property, and once again, thank you for your valued... More 

Melbourne, Australia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

9 people in one villa was fantastic. We had a 4 bedroom villa with a private pool. Our own outdoor cinema and a great selection of movies. You could describe our stay as a modern tree house stay. The restaurant was great and the breakfast is legendary. What a great place to stay i hope to stay there again.

Helpful?
4 Thank Joanne M
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guests, Greeting from Veranda Natural Resort - Kep. Thank you for your review and for choosing our resort. On behalf of Food & Beverage Team members I would like to drop a thank you note for your comments of The Secret Restaurant & Breakfast Corner. We are happy that you enjoyed your stay with us and we are... More 

Plymouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best hotels we have ever stayed in. Beautiful setting, artistically cut into the hillside. We stayed in a cliff room, it was absolutely huge, with a huge balcony. Great food. The whole hotel had such a calm, relaxing atmosphere. Great food, great staff. Amazing stay didn't want to leave. A great ethos involving community and staff.

Helpful?
4 Thank Deborah W
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Happy Guest, Greeting from Veranda Natural Resort - Kep. Thank you for taking the time to write this review. I am very pleased to hear that our staff members made your stay pleasant. Thanks for giving us a perfect rating and recommendation our resort for the travelers to know about us. Thanks so much again and again. Warm welcome... More 

Hanoi, Vietnam
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is great with beautiful large room & awesome pools. Close to the crab market for lunch and lovely smiling staff. The breakfast was the best we had in Cambodia and the restaurant food is great but the kitchen was really really slow. Just take a book...and relax.

Helpful?
4 Thank petitpifou
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guest, Thanks for your kind comments you have shared here on TripAdvisor. We are happy to hear that you have enjoyed your time with us. Thanks for your recommendation for The Secret Restaurant & Breakfast Corner. On behalf of Food & Beverage team, I would like to pass thank you note to you. As per your comments we... More 

Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My only regret with the Veranda Resort was that we didn't stay longer! Our room was fabulous (we had the Villa Penthouse Suite) and the views divine. The highlight was the outdoor bathroom (which was possibly bigger than our apartment in Hong Kong) with the giant mirror to reflect the stunning view while brushing your teeth in the morning. The... More 

Helpful?
4 Thank Jess R
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guest, Greeting from Veranda Natural Resort !! Let me take an opportunity to say thanks so much for your review on TripAdvisor. And thanks so much indeed for your stay with us. Guest reviews are very important for our resort future and really thanks heartily from our deepest hearts. Once again, thanks so much for your review and... More 

Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The combination of location, nature, food and the warm and friendly staff made this our best experience of a resort anywhere in Asia. We fell in love with one dinner waitress who gave us excellent recommendations regarding the food and places to go.

Helpful?
4 Thank John B
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guest, Greeting from Veranda Natural Resort !! Thanks so much for your review and thanks for your choosing your stay at Veranda Natural Resort. We are always trying to do the best services to all our valued guests to get satisfaction. All staff members are waiting to service you in everything you need as home away home in... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The resort is huge, overlooking the Kep bay and very private. I booked a single night and ended up staying two. They gave me free upgrades for both nights, were extremely helpful for all dinner bookings and other requests. I recommend the suite with the private entrance to the infinity pool. Perfect place to stay if you want some quiet... More 

Helpful?
4 Thank vicdelle
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guests, On behalf of owner, management team and staff members wanted to drop you a thank you note for choosing Veranda Natural Resort for your stay in Kep, Cambodia. It was truly a pleasure to serve you. Let me take an opportunity to say special thanks for taking a time to write this valuable review for us. Really... More 

Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Arrived at the hotel with no welcoming drinks, wet /cold towels or fruit basket as advertised. Room we booked (hillside bungalow) was dark and dingy with lots of mosquitos and the bathroom drain was blocked so when you were showering the water took ages to subside. So we asked to change room but the front desk staff didn't seem to... More 

Helpful?
5 Thank goannnnna
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guests, Thanks so much for your stay with us and thanks for your review on TripAdvisor. On behalf of owner, management team and all staff members I would like to personally apologize for your inconvenience during your stay with us. We have to apologize you again and again. Please accept our sincerest apologies. We truly appreciate your honest... More 

Worcester, United Kingdom
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Five nights of heaven! Away from the busy cities of Phnom Penh and Siem Reap this resort was exactly what we needed. A three hour drive but well worth it. A very natural experience, large room and bathroom, alitle dark but that is the nature of a resort built into the forest hillside. A wonderful experience when you walk across... More 

Helpful?
7 Thank diddybodge
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guest, Thanks so much for your review and also thanks indeed for your satisfaction during your stay with us. Special thanks for your comments about our resort facilities and landscape as well. This review will help the travelers to know more about not only our resort but also beautiful Kep. Thank you heartily again and again. Thanks so... More 

Hong Kong, China
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We love it here. Admittedly we paid a little extra for a Villa, however the room is great, we love the privacy and natural rustic build of the resort, and the views are great for Kep. Thanks for a great stay!

Helpful?
5 Thank Andmiz
Catherine L, General Manager at Veranda Natural Resort, responded to this review

Dear Valued Guests, Greeting from Veranda Natural Resort !! Thanks indeed for your review and thanks so much for your stay with us. It was very pleasure to meet you and serve you. Again, thank you heartily for choosing our resort and we would like to extend a warm welcome to you for your next trip. We are always warm... More 

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