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Rock Royal Hotel & Resort

Street. 33, Kep Village, Kep, Cambodia
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1 room 1 adult
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Rock Royal Hotel & Resort
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48 Reviews from our TripAdvisor Community

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Phnom Penh, Cambodia
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a large corporate style hotel that is often booked out by the government, NGO's etc. When I was here there was a group of 50 students, who were generally well behaved, and an NGO of about 100. The hotel is new, probably about 4 years old, but the finish quality inside in terrible. I had two bottles of... More 

Helpful?
Thank swami_jo
Portland, Oregon
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 27, 2015

Terrible hotel - pool chairs a joke. We ask for cushions for wood chairs - "we don't have" an extra towel- " we don't have. How about a cocktail? "We don't have" it appears they don't have anything. Overpriced and NO customer service.

Helpful?
Thank Mary V

Travelers are raving about these Kep hotels

England, UK
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed November 27, 2015

I stayed one night here and it was enough. This hotel caters mostly to locals only. It looks the part from the outside but do not stay here! The elevator to the rooms feels dangerous and the stairs have stained carpets. All the corridors are poorly lit. In the room, the bed is so hard I had to check there... More 

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1 Thank Prendies
1 review
1 of 5 stars Reviewed October 11, 2015 via mobile

WiFi not working. Decoration in room is OK, but still need more improvement. Oh no desk phone in the room.... How a hotel has no desk phone in room? Outside of the hotel is nice, swimming pool is OK. Breakfast is awful. Defiantly not stay there again...

Helpful?
Thank Darithrove C
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 5, 2015

Get what you pay for,our first visit at Rock Royal Hotel in Kep, house keeping not very clean some amenity were missing we have to ask for. nice area it you are looking to relax and not far from the beach.

Helpful?
Thank Peter T
Phnom Penh
Level Contributor
158 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed June 8, 2015

Stayed with 27 staff for a retreat in 2013. Got a meeting room with a central pillar of 1x1m, so very poor venue.Distant from central town, garbage dumps all around, elevator not working, water pressure low,.Basic rooms, even the suites. Only Asian and Khmer food an breakfast. Not sure if it was built to be a hotel and surprised tro... More 

Helpful?
Thank Marc D
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 31, 2015 via mobile

Nice looking hotel from outside, nice pool, crap breakfast, some staff good, some staff not so good. Rooms very basic and aircon not brilliant. I think it is a little bit overpriced for what you get, compared to hotels in Siem Reap, Sihanoukville, and Phnom Penh. Afternoon and evening menu in the restaurant had little western and mainly Khmer food.... More 

Helpful?
Thank Luke G
Phnom Penh, Cambodia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 8, 2015

My wife and I live in Cambodia and have stayed at a number of hotels in Kep. Our stay at Rock Royal Hotel & Resort was only for one night but that was enough to make me want to never return. 1. The Room The room was a decent enough size but: - the bed was not comfortable (foam mattress... More 

Helpful?
1 Thank Tohades
Kratie, Cambodia
Level Contributor
127 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed March 6, 2015

We were optimistic when we spotted this nice looking oceanfront property after looking at a couple of scary guesthouses along the coast road. We looked at the room and it seemed OK. However the aircon never got the room comfortably cool, the cleaning was not thorough, and there was a water leak in the bathroom. At least the bed was... More 

Helpful?
Thank Rick M
Battambang, Cambodia
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 27, 2015 via mobile

Bathrooms excellent for Cambodia. Rooms average. Breakfast good. Nice views. Laundry absolutely exorbitant. I would not go back just because of this. Laundry we would normally get done for free or a max of $7 cost us over $30.

Helpful?
Thank Vincent E
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