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DoubleTree by Hilton Hotel Greensboro

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3030 West Gate City Blvd, Greensboro, NC 27403
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1 room 1 guest
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DoubleTree by Hilton Hotel Greensboro
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515 Reviews from our TripAdvisor Community

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Traveler rating
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    80
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hilton Head, South Carolina
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is convenient to find and centrally located so you can easily explore the area. The personnel are very attentive to your needs and all with a smile. Their is a restaurant attached that serves as the breakfast room and also has a dinner menu.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

I recentley booked a conference room at this hotel for training. I was beyond pleased with the location and all hotel staff was very helpful, especially the Catering Manager! I would reccoment this location to anyone looking to book an event.

Was this review helpful? Yes
Durham, North Carolina
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The staff was great! Because the city changed the street name, the GPS was all screwed up, after 50 minutes of going in circles I called the hotel, they guided me in and I felt like a king and I walked through the door. They were so apologetic for something they had no control. I felt valued!

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you for taking the time to review our Double Tree Greensboro. I'm very pleased to hear our staff made you feel so welcome and helped make your stay outstanding. We can't wait to see you the next time you're in Greensboro! Thanks again for your praise. Terry Graham Front Office Manager More 

Greensboro, United States
1 review
1 of 5 stars Reviewed 1 week ago

I would not recommend anyone to stay at this location because they were smoking on the 4th floor. Our room was full of smoke and we could not move until the next day when a room was available. They did not offer discount on the room because we were unable to sleep because of the smoke.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

I apologize that your stay wasn't a pleasant experience at our property. I ask that you reach out to me at your earliest convenience I would like to make it right. Terry Graham Front Office Manager (336)292-4004 More 

Asheville, North Carolina
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I always stay he once a month when I am in town for work. Diamond members get free buffet breakfast in the hotel restaurant and they have room service. It isn't an updated hotel, but it suits my needs.

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you so much for taking the time to rate us and let us know how we are doing! We appreciate it look forward to having you back with us. Terry Graham Front Office Manager More 

Auburn Center, Pennsylvania, United States
Level Contributor
105 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the DoubleTree while in town on business. The location was easy to get to and convenient to major roadways. The hotel was clean and well decorated. The staff was very attentive. I ate breakfast in the restaurant on the day of my departure. The staff was accommodating and attentive. I'll definitely stay here again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

I share your sentiment with our entire staff and thank you for sharing it with other travelers. Your words are very kind and we appreciate you taking the time to let us know of your experiences. We hope your travels will bring you back soon, thanks again Terry Graham Front Office Manager More 

Tuskegee, AL, United States
1 review
4 of 5 stars Reviewed 1 week ago

Doubletree Hotel of Greensboro, NC is an excellent place for lodging when in the area. The location is convenient for business and leisure. Dining is affordable and food quality is superb in the restaurant and room service.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

I share your sentiment with our entire staff and thank you for sharing it with other travelers. Your words are very kind and we appreciate you taking the time to let us know of your experiences. We hope your travels will bring you back soon, thanks again. Terry Graham Front Office Manager More 

Charlotte, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The lobby of this hotel looks fantastic, the location...perfect however, It is time to remodel Double Tree. I have stayed at some of your other locations across the US and by far this hotel is behind the proverbial "8-Ball" when it comes to the room/hallway colors and the elevators. The rooms were super clean as was the lobby but it... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you so much for your rave review! We're delighted our staff helped make your stay effortless and our team really appreciates your 4-star ratings across the board. Thanks again for your praise and we can't wait for your next visit! Terry Graham Front Office Manager More 

Cincinnati, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Front desk informative, professional. Room comfortable, no pens or stationery, not enough replacement towels second day. Coffee in lobby excellent and appreciated. Restaurant convenient but breakfast seemed priced high. Grounds very relaxing to walk and run and convenient to shopping.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Wow! Thank you for your kind review and feedback. It pleases us to know our team was warm and welcoming to you. We're also glad you enjoyed your room accommodations as well. We appreciate you sharing your experience with other TripAdvisor Travelers. Come visit us next time you visit Greensboro! Terry Graham Front Office Manager More 

Greensboro, North Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

I did not feel safe here. The door to my room did not have a bottom lock, only the top security bar. The front desk was not receptive to my concern, but after prodding did change my room to one that had the normal door lock. I checked in late in the evening and the two desk clerks mislead me... More 

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you for taking the time to share your feedback with us. We regret that you did not have a positive experience during your recent stay. Guest satisfaction is the top priority of our entire team and I am surprised to hear that you were unhappy with your interaction with our front desk staff as they are our very best... More 

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