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DoubleTree by Hilton Hotel Greensboro

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3030 West Gate City Blvd, Greensboro, NC 27403
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DoubleTree by Hilton Hotel Greensboro
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DoubleTree by Hilton Hotel Greensboro
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492 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rochester
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the Doubletree by Hilton in Greensboro, NC for a working vacation, and the weekend was nothing less than a complete success. My wife and daughter accompanied me on the trip, and there was plenty of room for all of us. The front desk staff was incredibly friendly and went the extra mile for me, even so far... More 

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you so much! I appreciate your thoughtful review. My staff is the best and we strive for excellent customer service. We are so grateful to serve wonderful guests such as yourself and hope you stay with us again when you are in the area Terry Graham Front Office Manager More 

Springboro, Ohio
1 review
5 of 5 stars Reviewed 6 days ago NEW

We recently stayed with a large group including children and had a great experience. The staff was friendly and helpful and the rooms were clean and welcoming. A breakfast buffet was included in our rate and it was very good - a variety of fresh fruit and hot and cold items were available as well as made to order omelets... More 

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you for taking the time to write such a thoughtful review of our property and team. The entire team is delighted to know that you enjoyed your visit and we appreciate you staying with us. We look forward to another opportunity to serve you again. Terry Graham More 

Rocky Mount
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice place to stay in Greensboro. The hotel was very clean and the staff was friendly. The central location makes it great for a trip to Greensboro. Close to sports venues, convention center, movies, and more. Hotel has a new/modern high quality feel for a reasonable price.

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

I share your sentiment with our entire staff and thank you for sharing it with other travelers. Your words are very kind and we appreciate you taking the time to let us know of your experiences. We hope your travels will bring you back soon. Terry Graham Front Office Manager More 

Brooklyn NY
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Just across the street from a shopping mall and within a very short walking distance from the convention center. The hotel has special floors reserved for Hilton Honors members and, as I believe in all Hilton's, offers fresh warm chocolate cookies to guests upon arrival. Plenty of parking available; was access to interstate.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTManager, General Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Dear BrooklynNYMoses, Thank you for sharing your experience and letting other travelers know how convenient the hotel is to the shopping mall and the convention center. We appreciate our Hilton Honors members loyalty and enjoy welcoming our guests with fresh warm chocolate walnut cookies upon arrival. Please visit us again soon! Crystal Bonaparte, General Manager More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Didn't get the 2 queen beds as requested. Gentle man at front desk was nice enough to provide points for the inconvenience and stated he would try to put us in a 2 queen room the second night. Received a phone call the next day that our 2 queen bed room is available. Coffee maker only had 1 cup in... More 

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you for taking the time to share your feedback with us. We regret that you did not have a positive experience during your recent stay. Guest satisfaction is the top priority of our entire team, and I am surprised to hear that you were unhappy with your interaction with our housekeeping department. We have submitted your honors point which... More 

Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first time visiting Greensboro and the DoubleTree looked like a great spot to stay. Our room was great, beds good, very clean and the hotel is located in a good spot to get around. On our second night in the hotel we had a kid next door screaming out loud for several hours due to being autistic.... More 

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you so much! I appreciate your thoughtful review. My staff is the best and we strive for excellent customer service. We are so grateful to serve wonderful guests such as yourself and hope you stay with us again when you are in the area Terry Graham Front Office Manager More 

Asheville, North Carolina
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed for several nights. A fairly nice hotel but our hallway and the elevators were hot as a sauna. The lobby was pretty warm too. Hopefully, they have solved that issue by now. I was hoping to order breakfast in advance, but there was not a hanging order form in my room and a Room Service staff member said... More 

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

We appreciate hearing from our guests and thank you for the feedback on your recent stay with us. We are happy to hear that you were pleased with the amenities of the hotel and the cleanliness of your room; however, I sincerely apologize for the food & beverage and the a/c unit concerns you had during your stay. It is... More 

Charlotte, NC
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in the hotel for a week as my husband was working in the area. From the moment we walked in the lobby we received the warmest greeting from Beatrice Sanders at the front desk.Every time I saw her throughout the week, she had a great smile and asked if everything was going well. Our room was ready and... More 

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Dear dreamingparadise, Thank you for taking the time to write such a thoughtful review of our property and team members.The entire team is delighted to know that you enjoyed your visit and we appreciate you staying with us. The special bag that was given to you was a token of appreciation as our "Guest of the Day". We look forward... More 

Tulsa, Oklahoma
Top Contributor
60 reviews 60 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I like this Hotel and stay here often. Usually only one night after getting in late at the airport. I like the comfy beds. The Front desk clerks are always nice and helpful. Can get a drink or food at the bar. Was not impressed by the breakfast buffet. the food doesn't look fresh and very limited choices. I do... More 

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

We appreciate hearing from our guests and thank you for the feedback on your recent stay with us. We are happy to hear that you were pleased with the amenities of the hotel and the cleanliness of your room; however, I sincerely apologize for the food & beverage concerns you had during your stay. It is always very helpful for... More 

Senior Contributor
44 reviews 44 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wow. We lucked out. Once we got our concert tickets we started looking for a hotel. The Doubletree provided a shuttle service to the venue that was fast easy and friendly. The room was good and staff friendly. It was a great choice. We will be back.

Was this review helpful? Yes
Terry G, Front Office Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Thank you so much for taking the time to comment and let us know how we are doing! We appreciate all the comments and look forward to having you back with us. Terry Graham Front Office Manager More 

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