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BEST WESTERN PLUS Greensboro Airport Hotel

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7800 National Service Road, Greensboro, NC 27409
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BEST WESTERN PLUS Greensboro Airport Hotel
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BEST WESTERN PLUS Greensboro Airport Hotel
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147 reviews from our community

Traveler rating
    49
    48
    27
    10
    13
See reviews for
53
21
14
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • All months
    (147)
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    (49)
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    (40)
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    (33)
  • Dec-Feb only
    (25)
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1 review
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at this location more than once and it is a great choice near the airport. They offer a free shuttle and have friendly helpful staff. The hotel is clean and the rooms are nice. The breakfast is a nice bonus.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

Thank you so much for your wonderful comments. We look forward to seeing your future travels! Mary Lou B. More 

Mayodan, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

As an employee of Best Western me and my family really enjoyed our stay!! We use the pool area which was great and perfect size for my family!! The room was excellent, clean and décor was great. Breakfast was fresh and hot and my kids enjoyed that as well before check out!! Can't wait to visit the hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

We look forward to seeing you soon. Thank You so much for your Wonderful comments. Mary Lou B. More 

haymarket, VA, United States
1 review
4 of 5 stars Reviewed April 3, 2015

A room is a room when on business travel. I show here for one night every other week. My paperwork is on the desk when I get there. I'm greeted by name. When I walk out in the morning, I get a "Good Bye, Paul" as I walk by the desk. That keeps me coming back.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

Thank You for your kind words. We look forward to your return! :) Mary Lou B. More 

Charleston
Top Contributor
209 reviews 209 reviews
153 hotel reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed March 31, 2015

We were efficiently checked in by a friendly woman. As we walked into our room it seemed weird that the bathroom sink was directly on our right, but the ugly stain on the carpet, right in front of the door was not a good first impression of the room. I started to unpack my bags, but realized that the drawers... More 

Was this review helpful? Yes
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

Thank You for your response. We do take all of our guests comments very serious. We have looked into the issues you describe and have taken care to improve. We hope to see you in the future. Mary Lou B. More 

Portland, Oregon
Top Contributor
222 reviews 222 reviews
36 hotel reviews
211 helpful votes 211 helpful votes
4 of 5 stars Reviewed March 21, 2015

The location seemed safe, and the grounds well cared for. On arrival and checkout, the staff was quite courteous and helpful. The room was nice, though not remarkable. I would stay here again, if it were in my travel plans.

Was this review helpful? Yes
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

I appreciate your comments. We look forward to seeing you in the future. Mary Lou B. More 

Colfax, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2015

Great people to deal with at this location!! The manager and front desk staff went over and beyond to help make our stay possible. They were kind and helpful. My first encounter convinced me that I didn't need to keep "shopping" around.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

Thank You so much for your kind comments! Mary Lou B. More 

Atlanta
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 11, 2015

Although the staff was courteous, the room left much to be desired. Even though the bed was made up to look like an upgrade, it was hard and the pillows were uncomfortable. I am not sure what the "plus" refers to at this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

I am so sorry that you had an uncomfortable nights stay. I appreciate your comments and will strive to make the improvements needed. I sincerely hope you will give our Hotel a second chance. Thank You, Mary Lou B More 

Travelers are raving about these Greensboro hotels

Wilmington, United States
1 review
4 of 5 stars Reviewed March 7, 2015

All though this hotel gives you a lot for your money, the beds are way too firm. If you are not use to this I do not think you will ever get a restful night sleep. I stayed once before and someone told me that they had to get accustomed to the bed before getting a good sleep. Therefore, I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

Thank You so much for your Wonderful Comments. I am very pleased you enjoyed your stay and look forward to your return. Thank You, Mary Lou More 

Lexington, nc, United States
1 review
5 of 5 stars Reviewed March 2, 2015

I checked into the BW Airport in Greensboro, NC because of an impending snow storm and I knew I could not make it home. The room was L shaped and very large. It had a sofa, desk, a sitting area, a mini fridge and microwave, and a huge TV visible from the bed in the L and the sitting areas.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

Thank You for your Wonderful Comments. I'm so Happy that your stay with us was enjoyable. We value our guests and try very hard to make sure everyone has a Great experience during their stay with us. We look forward to seeing you next time you are in our area. Thank You, Mary Lou More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 26, 2015

We checked in late, were put in a room where the heat wasn't working properly. Called the front desk and was told to wait a few minutes for the room to warm up. After 20 minutes we called back down and asked for another room. The next room we were given was a disappointment. Although the heat worked, the outlet... More 

Was this review helpful? Yes
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

I am so sorry we did not fulfill your expectations. Your experience is certainly not our norm. I truly do hope for a second chance to serve you. Thank you for your valued feedback. Mary Lou B More 

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