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All 75 Greensboro hotels

BEST WESTERN PLUS Greensboro Airport Hotel

2.5 of 5 Hotel   |   7800 National Service Road, Greensboro, NC 27409
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66%
Ranked #31 of 75 hotels in Greensboro
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Ben C Peterborough, Ontario
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97 people have reviewed this hotel

Traveler rating
    33
    30
    19
    10
    5
See reviews for
36
18
11
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Southern Pines, North Carolina
1 review
2 of 5 stars Reviewed 1 week ago

Instead of being named Best Western Plus, a more apt name is Worst Eastern Minus. I booked the hotel in January through a major hotel booking service which confirmed a price of around $100 per night, including tax. Two months later, the booking service told me that the hotel was overbooked and had cancelled my reservation, despite the fact that... More

Was this review helpful? Yes
Casey H, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave... More

Peterborough, Ontario
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is a very nice hotel. It is a little out of the way to get to but after you get there once you are fine. The rooms are clean and well maintained. Breakfast was good with the standard items available. It was kept clean and stocked.

Review collected in partnership with Best Western

Was this review helpful? Yes
Casey H, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

Thank you for coming to see us and I'm glad you enjoyed your trip. Please come back to see us on your next visit through Greensboro. We should have our new hallway carpet finished by then and we would love for you to come check it out. Thank you, Casey Hunnicutt General Manager. More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Not impressed. Window curtain very wrinkled, satin curtain smelled of cigarette, desk chairs are sofa chairs, walls are dirty and need to be re-painted, water coming out of bathtub tap is partially clogged or just not enough pressure. The hotel staff and the hotel itself is very appealing. G.M.

Review collected in partnership with Best Western

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Aberdeen, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a comfortable, pleasant stay. The staff was friendly and very professional. The weather made the drive up to the motel that much more satisfactory, because of the nice looking clean parking areas and manicured ground. The motel had a plumbing mishap that did not take away from my experience.

Review collected in partnership with Best Western

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Raleigh, North Carolina
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Got to our first room. The bathroom door wouldn't latch. There was some sort of sticky red substance on the toilet. I attempted to clean it up with toilet paper. When I flushed the toilet, it clogged. I call the front desk and she said she would bring up a plunger for me to use. I told her about the... More

Was this review helpful? Yes 1
Knoxville, Tennessee
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Trip to Greensboro to look at a future project at the local oil terminals, checked in at this location around 7 pm ...room was ready and waiting as I had did the reservation on line ...Front desk operator was friendly and helpful ....the room was on the forth floor and was very nicely and modernly accessorized. Bed was very comfortable... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

This review will be short as I only stayed here one night. The hotel is older, not that it matters. My room was clean, the bed was made, the towels were nice. I hit the bed running, got up, showered and left. The bed was comfortable, the pillows were firm, but I like that. The room had the standard hotel... More

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Pittsburgh, Pennsylvania, USA
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Place was good - however checked availability & rate minutes before driving onto property and was charged $20 more than the online rate. Should have gone out to my car and checked in online. Told clerk and she was not helpful even though I am a gold card level on my best western card had actually stayed at BW over... More

Review collected in partnership with Best Western

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Huntersville, North Carolina
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 27, 2014

I stayed at this Best western for a business trip for three nights. Maybe it is just my luck but I was not impressed with this hotel in any fashion. I now understand why it is rated in the 20s in the greensboro area. Now let me tell you my experience. I check in get my room key and go... More

Was this review helpful? Yes 1
Casey H, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

Fist let me apologize for what you encountered during your stay. I assure you, this is not how this hotel operates. I would like for you to give this hotel another try and let us have another chance to impress you and earn your return business. Thank you, Casey Hunnnicutt General Manager More

Richmond, United States
1 review
4 of 5 stars Reviewed February 19, 2014

We stayed at this hotel because of the low price on a recent trip for a concert. We were stranded in the hotel due to a snow storm. The accommodations were acceptable but I had second thoughts that perhaps I should have chosen a property that had it's own restaurant and indoor pool!

Review collected in partnership with Best Western

Was this review helpful? Yes
Casey H, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

I'm sorry you missed your concert because of the snow, I hope you were able to catch the rescheduled concert. Thank you for staying with us. I would like you to come back the next time you are in town are give us another try so we can try to meet your expectations on all levels. We are making some... More

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Additional Information about BEST WESTERN PLUS Greensboro Airport Hotel

Also Known As:
Best Western Greensboro
Greensboro Best Western
Address: 7800 National Service Road, Greensboro, NC 27409
Phone Number:
Location: United States > North Carolina > Greensboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in Greensboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Greensboro Airport Hotel 2.5*
Reservation Options:
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