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Residence Inn Greensboro Airport

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7616 Thorndike Rd, Greensboro, NC 27409
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1 room 1 adult
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Residence Inn Greensboro Airport
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122 Reviews from our TripAdvisor Community

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Level Contributor
388 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed January 6, 2016 via mobile

Generally stay here or next door when in town . Nice place , clean rooms , with frig, stove ,fireplace , everything you would want . Happy hours in the lobby and location is close to airport , many businesses , you can not beat it . Breakfast is included and ice quality food compared to other chains . A... More 

Helpful?
Thank Mike T
Great Falls, Virginia
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed December 26, 2015

The previous review about flea infested rooms jogged my memory. In October, we were guests. At the Monday evening "mix" (absolutely awful, by the way) my husband saw a mouse run from the lobby area down the hallway towards the elevators. He was a little guy in a hurry, but really -- a MOUSE in the house. That plus the... More 

Helpful?
Thank BuckandNina
Residence Inn G, General Manager at Residence Inn Greensboro Airport, responded to this review

Thank you very much for providing us feedback on your stay. I apologize that your time with us did not meet your expectations. The Residence Inn is proud and happy to be a pet friendly and recognize the additional responsibilities we assume in welcoming our furry friends. The Residence Inn Greensboro Airport maintains a very comprehensive and proactive pest control... More 

Jamestown, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 22, 2015

We stayed in the Greensboro Residence inn for half a month and we got skin irritations and infections. It took almost 10 days find it’s Fleas and informed in the front desk. They didn’t even apologize, rather said service people has left for the day and they can help me in the morning. I don’t see any reaction in their... More 

Helpful?
1 Thank Senthilkumar K
Residence Inn G, Manager at Residence Inn Greensboro Airport, responded to this review

I personally appreciate your feedback and we are working hard to correct out opportunities. Yes being a hotel who is pet friendly bring about its own set of challenges, our rooms are professionally cleaned after each stay. We will continue to work with our staff to ensure that our guest are well taken care of. Again I do apologize for... More 

Hamilton, New Jersey
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed December 14, 2015

So, I go to Greensboro on business and get the "last room" they have when I make my reservation. It was a handicap accessible room which was fine, it had 2 bedrooms, two showers and a nice LR area/kitchen. I walk into the main bathroom that is handicap accessible and the tile is nasty and there is a area about... More 

Helpful?
Thank Pat A
Residence Inn G, Manager at Residence Inn Greensboro Airport, responded to this review

I appreciate your feedback and I will work to correct our opportunities. We continue to repair all deficiencies that we run across in our hotel. We will continue to work to take care of all our guests and I am very sorry for the inconvenience and hope that you will give us one more try. More 

Sterling, Virginia, USA
Level Contributor
72 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed December 13, 2015

Stayed there for a layover before a flight. The location was the main factor and I was not disappointed at all. The rooms are large and comfortable. The amenities are in good condition. The staff is helpful. Nothing luxurious but it just OK.

Helpful?
Thank ahanoubon
Residence Inn G, Manager at Residence Inn Greensboro Airport, responded to this review

We appreciate your feedback on our hotel, we will continue to strive for excellent in taking care of our guests. Please if you are ever traveling again we would love for you to stay an enjoy our hotel. More 

New Delhi, India
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 28, 2015

I went to this hotel for my anniversary and I would have to say, I had an amazing time!! The room was super clean and neat, yet romantic. I stayed in the two room suite that had a gas burning fireplace,and that view alone was so amazing. Their deluxe continental breakfast was one of the best we have eaten ever... More 

Helpful?
Thank Crystal H
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 13, 2015 via mobile

We enjoyed our stay. Great breakfast selection and very friendly staff--always smiling and making sure we were having a good time. The bed was very comfortable. A couple of small details that need attention: shower curtain rod & refrigerator. Other than that, a great stay. This is near the grandchildren so we will stay here again!

Helpful?
Thank Macfan1950
Raleigh, North Carolina
1 review
1 of 5 stars Reviewed August 18, 2015

I agree with some of the other comments on cleanliness and bugs. I have stayed at this hotel 50+ nights this year and not only do they have no idea how to clean but I either see bugs crawling around or coming from the vents and have woken up multiple mornings with bug bites on me. I just got my... More 

Helpful?
Thank Ryan D
Residence Inn G, General Manager at Residence Inn Greensboro Airport, responded to this review

I am sorry that you did not enjoy your stay, We pride ourselves in cleanliness and work to exceed our guest's expectations. We work with a nationally renowned pest elimination service to ensure our guests have the best experience possible. While no service can guarantee you will never encounter pests, we are confident that we take every reasonable effort to... More 

LA
Level Contributor
116 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed July 19, 2015 via mobile

Checked in via iPhone app. Given wrong room on arrival, it was clearly occupied when we opened door. Received correct room and could not connect to Wifi, which seemed strange given the amount of Residence Inns stayed in prior and after this hotel. I went to reception, I was advised to call from room and they would connect me to... More 

Helpful?
Thank private1_90732
lawrenceville. GA
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

A wonderul stay wherein I felt as comfortable as if I were at home. Stayed for 7days with 3 kids. Staff was very attentive to details. Great housekeeping staff. Stayed in a studio which was very spacious, full kitchen was a great feature. Only complaint is the bedding was light and personal preference would have been a heavier cover.

Helpful?
Thank libra1971
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