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Sheraton Greensboro at Four Seasons

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3121 High Point Road, Greensboro, NC 27407
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Sheraton Greensboro at Four Seasons
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Sheraton Greensboro at Four Seasons
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105 reviews from our community

Traveler rating
    35
    41
    17
    7
    5
See reviews for
22
8
6
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Virginia
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel was nice and clean. 1. The linens seemed new and the towels were thick and bright white. The beds were not comfortable. 2. My challenge was there were no refrigerators or microwaves in the rooms (at least not in my room in tower 1). I called and requested them and was told that to RENT a refrigerator would... More 

Was this review helpful? Yes
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your positive review, I can't wait to share with our Sheraton Team. We strive to provide everything for our guest's with everything under one roof and a plus for our hotel is indeed the location. We are so glad to know you had an enjoyable time. We hope to see you for next year's soccer tournament. More 

Crozet, Virginia
Top Contributor
52 reviews 52 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Sheraton in Greensboro seemed completely overwhelmed by our soccer players over Memorial Day weekend. The room was just fine, although I was very surprised at the lack of a mini-fridge. The bathroom was attractive, and we enjoyed the rainshower design. But 1) the elevators were completely overwhelmed. 4 elevators for 28 floors of rooms? And no possibility of using... More 

Was this review helpful? Yes
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case we fell short. If you give us a chance to earn back your trust,... More 

Charlottesville, Virginia
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Thanks to trip advisor info I had confirmed a "quiet" room on a not too high floor. Still agree with other guests about elevator wait time and there was no stairway access on the floors so you couldn't walk up. Room was nice except for the glaring absence of a fridge. They do have them available but costs extra. They... More 

Was this review helpful? Yes 1
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your kind comments in reference to your stay. We are delighted that we met your expectations, and you had a satisfying stay, and look forward to connecting again in the future for any of your hospitality needs. More 

Charlotte, North Carolina
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Have stayed here several times for conferences and have discovered two separate hotels in the the hotel. If you score a room in Tower II, the new section, the rooms are spacious, well kept, and even at $150 a night a good deal. However, if you end up in the old part of the facility, Tower I, its not worth... More 

Was this review helpful? Yes 3
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

We are very apologetic that your portions of your stay or our recent renovation of all guestrooms did not meet your expectations. We appreciate your feedback, please know that all guestrooms are identical with the décor, beds and rainfall showers. More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

A great place to stay during the recent furniture market in High Point. An easy 25 minute drive, and a hotel with many extras. They only had 2 rooms left when I booked but they were spacious and very nice bed linens. We enjoyed the restaurant and bar areas . We also walked to Bonefish the second evening.

Was this review helpful? Yes 2
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your positive review, I can't wait to share with our Sheraton Team. We strive to provide everything for our guest's with everything under one roof and a plus for our hotel is indeed the location. We are so glad to know you had an enjoyable time. We hope to see you in the future. More 

Concord, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

$128 per night for a VERY SMALL room with no refrigerator, nor microwave. I looked back at my reservation details, and it plainly said that there would be a refrigerator in the room. I just think that for $128 a night, I would get a good-sized room with a fridge and a microwave. The beds were comfortable, and the room... More 

Was this review helpful? Yes 1
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More 

North Carolina USA
Contributor
19 reviews 19 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here in April for a workshop/festival at the Sheraton. The facility is spacious and has about anything you would want. The rooms are updated and very accommodating. We ate dinner and breakfast at the main restaurant and had wonderful meals both times. The rooms for the workshop/festival were wonderful for our large group and the staff was excellent... More 

Was this review helpful? Yes 1
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your kind comments in reference to your stay. We are delighted that we exceeded your expectations, and you had a satisfying stay. We appreciate your positive feedback about the hotel’s renovation, amenities and your recommendation of our hotel to others means a lot to us... we thank you for your business. More 

Rock Hill, South Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We came here for the Amway convention, and this hotel has all the bells and whistles. Very friendly staff, clean, and the rooms are huge. One major thing that is a must for me when choosing a hotel room, is a comfortable bed and clean! This hotel has a ten in my book. We ordered room service, and the food... More 

Was this review helpful? Yes 2
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your wonderful review and 5 stars! Our Sheraton Team will be overjoyed to know you had an excellent stay. We hope to see you at next year's convention! More 

New Delhi, India
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I visit the area during the High Point Market, and this is usually the first choice. Its a usual convention sort of hotel, but nothing "bad" or "great" about it. Rooms are large though the toilets are a little on the smaller side. Food is ok, I used room service as the restaurant was overbooked all the time and it... More 

Was this review helpful? Yes 2
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your kind comments in reference to your stay. We are delighted that we met your expectations, and you had a satisfying stay, and look forward to connecting again for the fall Furniture Market. More 

Greensboro, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2015

Late post… The Debutante crowd loved this place. We travel often and i have to tell you that this place has transformed. I was happy to see that all continues to be consistent with my last visit. The hotels renovation is shinning. This hotel is excellent for business and family. Location…. great…. walking distance for outings, movies, shopping, and dining... More 

Was this review helpful? Yes 1
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your kind comments in reference to your stay. We are delighted that we exceeded your expectations, and you had a satisfying stay. We appreciate your positive feedback about the hotel’s renovation, amenities and your recommendation of our hotel to others means a lot to us... we thank you for your business. More 

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