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Sheraton Greensboro at Four Seasons

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3121 West Gate City Boulevard, Greensboro, NC 27407
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1 room 1 guest
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Sheraton Greensboro at Four Seasons
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129 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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    (22)
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Level Contributor
99 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We needed a place to stay as we were passing through the area and we were drawn to the indoor/outdoor pool and we have stayed here one other time a couple of years ago. It was very nice indeed. I will say the pool was really nice but the hot tub looked like it needed some work and we chose... More 

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Matthews
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed one night for business. Huge rooms that are well cleaned. Free wifi. Good food available on site. Very attentive staff---more than usual available at check in so I didn't wait in line at all. That was nice! Good price for a nice place. The hotel is convenient to many things in Greensboro. The mall is adjacent to the property... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I recommend that everyone consider staying at the Greensboro Sheraton Koury Center. The staff was proficient, friendly and provided excellent service to our 100+ person group , especially Whitney, Sonya and Denise M. I want to thank you this hotel for a great time.

Was this review helpful? Yes 1
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for the positive feedback, our Sheraton team members you mentioned will be delighted to know you praised their customer service. We pride ourselves on providing the best Southern Hospitality in Greensboro, and we hope you will come back soon for a visit. More 

Bridgeport, CT
Level Contributor
260 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed 1 week ago

What a marvelous facility - a little something for everyone! The rooms are a good size and if you like "rain-water," you'll really enjoy the shower in the bathroom - certainly a unique and enjoyable addition. The hotel is a "conference" hotel, so if you're staying during one, be prepared for lots of people! With over 900 rooms, spacious meeting... More 

Was this review helpful? Yes 1
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your positive review, I can't wait to share with our Sheraton Team. We strive to provide everything for our guest's with everything under one roof and a plus for our hotel is indeed the location. We are so glad to know you had an enjoyable time. We hope to see you in the future. More 

Sunset Beach, North Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice facility for conference; family enjoyed the pool. Joseph's Restaurant had delicious meals. Went to front desk about an issue and the staff was not professional at all; even shrugged her shoulders and grunted. Also if you stay in a certain section of the hotel, you do not have a fridge or microwave. Unheard of.

Was this review helpful? Yes
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your kind comments in reference to your stay. We are delighted that we met your expectations, and you had a satisfying stay, although I must apologize for the interaction with the front desk. Reading your comments we fell short on delivering a comfortable experience. We appreciate your feedback; it helps us improve upon our services. More 

Richmond, Virginia
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Worked an event at the attached convention center, great place. Friendly staff, rooms were awesome. The convention facilities were super nice and well appointed. Convenient to restaurants and shopping.

Was this review helpful? Yes
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your kind comments in reference to your stay. We are delighted that we met your expectations, and you had a satisfying stay, and look forward to connecting again in the future for any of your hospitality needs. More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I had a recent stay at the Sheraton Four Seasons. I worked with Caitlin in Reservations. I was very worried when arriving because I was very unfamiliar with the area but she made sure I knew where everything was. My king room was very nice as well as my view thanks to Caitlin. She needs to be moved on up.... More 

Was this review helpful? Yes
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for the 5 star review! Caitlin will be pleased to know how much you enjoyed your stay, how she was responsible for setting the tone and first impression of our hotel. I will make sure that all her supervisors read this glowing review. Thank you again, and we hope to see you for any future travels as you... More 

Dallas, Texas
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We attended a dance convention in July. The hotel was perfect, as it has several large ballrooms with wood floors for dancing. The dance floor is just an elevator ride away-- no driving. (The elevators in the hotel are slow. Recommend a low floor to minimize the wait.) I would prefer that a fridge and microwave be included in the... More 

Was this review helpful? Yes
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your kind comments in reference to your stay. We are delighted that we met your expectations, and you had a satisfying stay, and look forward to connecting again in the future for any of your hospitality needs. More 

Charlotte, NC
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I attend a yearly conference at hotel. Luxurious towels, spacious rooms, and great service make it a pleasure to return. Having an additional sink outside of the bathroom is a time saver! Wifi is included with the room rate and is usable in all conference rooms. The only grip is four elevators service 28 floors and at times, it takes... More 

Was this review helpful? Yes
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your kind comments in reference to your stay. We are delighted that we met your expectations, and you had a satisfying stay, although I must apologize for the issues you described, reading your comments we fell short on delivering a comfortable experience. We appreciate your feedback; it helps us improve upon our services. More 

Norcross, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Was in town touring the hotel for next years tourney after having used the property this past Memorial day weekend for the Wrangler McDonalds soccer tourney. This Hotel clearly knows what they are doing. They are clearly prepared for any size event. Recently renovated, the Hotel is in superior shape. Probably the cleanest Hotel i have ever used. Great eating... More 

Was this review helpful? Yes 1
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

We are delighted to read you positive comments, and a big thank you for the 5 star review! To know we exceeded your expectations during the tournament and after with a tour of the hotel has really made our Sheraton Team's day. We had a wonderful time connecting with you with our Southern Hospitality, and we look forward to working... More 

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