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All 75 Greensboro hotels

Sheraton Greensboro at Four Seasons

3.5 of 5 Hotel   |   3121 High Point Road, Greensboro, NC 27407
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Sheraton Greensboro at Four Seasons
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64%
Ranked #28 of 75 hotels in Greensboro
A recent review
4 of 5 stars reviewed 4 days ago
Kaye H New York City, New York
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331 people have reviewed this hotel

Traveler rating
    128
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Gatlinburg, Tennessee
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

I travel regularly for both business and pleasure. I have never experienced customer service quite this bad. I am still too angry to complete this review at this time as I do not want to cuss. The pool is nice, but has a heavy chlorine smell. This is usually indicative of "not so clean". The pretty pool does not make... More

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New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Attending a conference held here last week. This hotel was not just spectacular in its layout for meeting space but also in decor and ambiance. I totally loved my stay here. So modern, at the same time classic and futuristic. Loved the new bathroom shower stalls. The one door set up was absolutely ingenuous. Staff was friendly and accommodating. I've... More

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Plainfield, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I have stayed at Sheratons all over the country and stay away from this one! No fridge or microwave in the room, and when I called down to the front desk to inquire why, she immediately transferred me to the manager. The manager says there's and extra charge for those! When I asked why they charge for something that is... More

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Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

We are very sorry that your stay was not satisfactory, and our associates were less than helpful. We do have refrigerators and microwaves available to our guest's that require a nominal delivery fee, and I am sorry that we did not communicate that effectively to you. The associates response is not acceptable, and I apprecaiate your review as it will... More

glenwood, nj
Top Contributor
54 reviews 54 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 16, 2014

I am never unhappy when I stay here. The proximity to High Point and other recreational places that I attend make it very convenient. We were there this time for New Balance Nationals. Many high school students there. My only complaint would have been to put them on the same floors. It was noisy at night because the kids were... More

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Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for staying with us, and providing your wonderful review on the recently renovated rooms. I am sorry about the noise, your understanding and feedback is appreciated. We look forward to seeing you for any of your travel needs. More

Greensboro, North Carolina
Top Contributor
83 reviews 83 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 13, 2014

After having lived in Greensboro for 6 years, I finally found an occasion to stay at the Four Seasons when I moved away and returned for a conference. The hotel is located right off of I-40/85 and is close to just about anything you may want to do in Greensboro. I was impressed with the size and modern decor of... More

Was this review helpful? Yes 1
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your kind comments in reference to your stay. We are delighted that we exceeded your expectations, and you had a satisfying stay. We appreciate your positive feedback about the hotel’s renovation, amenities and your recommendation of our hotel to others means a lot to us... we thank you for your business. More

naperville, il
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 13, 2014

We arrived late Saturday and stayed 1 night. The check-in process was efficient, the room was clean and the floor was quiet so we got a good night sleep. We used points so I cant comment on the price but the hotel was full as evidenced by the parking lot when we arrived. Easy access to the expressway.

Was this review helpful? Yes
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for stopping over on your way to the US Open, we are glad we provided a comfortable overnight stay. Your business as well as your kind review are greatly appreciated. I'm truly glad you enjoyed your stay with us and hope you will come see us again. More

Rock Hill, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2014

We were there for a huge soccer tournament, plus a few of the ACC baseball teams were staying there so the hotel was overly crowded. The elevators were a mess with long waits and the stairs were not accessible to going up, only down. Other than that the hotel was fantastic. We stayed in a family suite which had two... More

Was this review helpful? Yes 1
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your kind comments about your room, our renovation and our restaurants. We are delighted that we met your expectations, although I am truly sorry about the elevators and noise, it is unacceptable. Your comments are appreciated and they help us improve. More

Raleigh, North Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 25, 2014

Any time you are visiting Greensboro and would like to stay in an upscale hotel, try giving the Sheraton a chance. Every request I asked for before arriving this past weekend was done! The staff was very professional and friendly. My room was amazing and very spacious! It was so nice and clean. They have everything right at your fingertips,... More

Was this review helpful? Yes
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for your wonderful review, I am so glad to read you had a perfect stay. Reading that we began to take care of you before you stepped into the hotel and during your stay will make our Sheraton Greensboro team's day. We look forward to seeing you in the future for any of your travel needs. More

Pennsylvania
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 20, 2014

Stayed for two nights a this hotel. Rooms are very nicely decorated, and look updated. However, the housekeeping staff never replenished the shampoo, coffee packets, etc. and the room always felt damp because the bathroom has no exhaust, which means the steam from the shower has to go somewhere! The rooms only have double or king beds - no queens,... More

Was this review helpful? Yes
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More

Cape Coral, Florida
Top Contributor
113 reviews 113 reviews
38 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed May 19, 2014

This is my first stay at this property. The front desk staff were pleasant. This is a very larger property and during my stay they were at 100% occupancy. The rooms were nicely appointed. I loved the shower as it had a shower head that was in the ceiling and the water came straight down on you. Nice touch. The... More

Was this review helpful? Yes 1
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

We are very apologetic that your portions of your stay did not meet your expectations. We strive to provide an exceptional stay for all of our guests. We do not like hearing that we fell short on delivering on your expectations, your experience is certainly unacceptable and not the hospitality we are known for. We appreciate your comments; it helps... More

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Additional Information about Sheraton Greensboro at Four Seasons

Address: 3121 High Point Road, Greensboro, NC 27407
Location: United States > North Carolina > Greensboro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Greensboro at Four Seasons 3.5*
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Also Known As:
Sheraton Greensboro At 4 Seasons
Sheraton Greensboro At Four Seasons Hotel Greensboro
Four Seasons Greensboro At
Greensboro Four Seasons
Greensboro Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#22 Business Hotel in Greensboro
Hotel Class
Official Description (provided by the hotel)
1000 Guestroom hotel with four affordable restaurants, four bars, Sheraton fitness center, in/outdoor pool. Adjacent to a 200 store mall with 20 restaurants. Golf and spa facilities available at sister property Grandover Resort with complimentary transportation. Airport transportation complimentary, UPS Store and Hertz on site. ... more   less 
Number of rooms
1000

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