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All 75 Greensboro hotels

Sheraton Greensboro at Four Seasons

3.5 of 5 Hotel   |   3121 High Point Road, Greensboro, NC 27407
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Ranked #30 of 75 hotels in Greensboro
A recent review
4 of 5 stars reviewed yesterday
Terri T Fort Mill, South Carolina
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339 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Fort Mill, South Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Upscale accomodations. We stayed in a two room suite in the newly renovated portion of the motel. I was very impressed with the decor and feel of the hotel. Only issue the rooms are poorly insulated. Each time the elevator would "ding" we could hear it. Other than that very nice. Very comfortable beds and excellent pool area.

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Ocean Isle Beach, NC
Top Contributor
62 reviews 62 reviews
60 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed yesterday NEW

I didn't stay here because of the negative reviews. You heard right, I didn't stay here - at least not initially. Instead I stayed across the street at the much more highly rated Best Western. After waking up with insect bites over both of our legs we immediately checked out & drove across the street to the Sheraton. I mean,... More

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Chevy Chase, Maryland
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Sheraton Four Seasons is only truly suitable for convention-goers. The hotel is huge and impersonal. The rooms have been recently renovated and are attractive and spacious. There are no luxury amenities. Food is terrible and service is indifferent. Complimentary WiFi is verrrry slow. There are many better hotels in the area. Only choose the Sheraton if you have a... More

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Beaumont, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Upscale feel in lobby area and rooms. Awesome rain shower in bathroom! Some passageways and common areas need updating, but overall, a comfortable nicely appointed hotel for being connected to such a massive conference facility. Thanks

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North Carolina
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Sheraton is part of the Koury Convention Center complex, next door to the Four Seasons shopping mall. Though they bear two different names, the Sheraton and KCC are essentially a single structure. Apparently this is the largest convention center between Atlanta and Washington DC Most large convention centers in destination cities (such as Orlando, DC or San Francisco) are... More

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Mount Vernon, New York
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the SGFS for a week in July for a conference. I found the hotel and staff to be impeccable and thoroughly enjoyed my stay. Check-In was quick and easy. There were a number of conferences happening at the same time. During checkin time the hotel made sure to have the lobby desk fully staffed. I had called... More

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Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Our Sheraton Team thanks you for your glowing review, the praise of our staff and how seamless your stay was from guestroom to conference facility. We had a great time during your convention and are proud to be a part of the memories made during your conference. More

Richmond, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Attended a two day conference at the hotel. The hotel staff was very helpful. We dined in one of the hotel's restaurants for breakfast both mornings. The food was delicious. Our room was very spacious and well suited our needs.

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Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

We appreciate you taking the time to review on your great experience at our hotel. We are glad to know our hospitality, food and people made the difference during your stay. We look forward to having you as a guest the next time you are in Greensboro. More

Gatlinburg, Tennessee
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I travel regularly for both business and pleasure. I have never experienced customer service quite this bad. I am still too angry to complete this review at this time as I do not want to cuss. The pool is nice, but has a heavy chlorine smell. This is usually indicative of "not so clean". The pretty pool does not make... More

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Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your... More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 27, 2014

Attending a conference held here last week. This hotel was not just spectacular in its layout for meeting space but also in decor and ambiance. I totally loved my stay here. So modern, at the same time classic and futuristic. Loved the new bathroom shower stalls. The one door set up was absolutely ingenuous. Staff was friendly and accommodating. I've... More

Was this review helpful? Yes 1
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

Thank you for positive review regarding our hotel and your recent stay. We are delighted you had a wonderful stay and would recommend the us for the quality of service, sustainability and the newly remodeled guestrooms. We can assure you, your kind words will be shared with all the employees. It is always a pleasure to receive such great comments... More

Plainfield, Illinois
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 16, 2014

I have stayed at Sheratons all over the country and stay away from this one! No fridge or microwave in the room, and when I called down to the front desk to inquire why, she immediately transferred me to the manager. The manager says there's and extra charge for those! When I asked why they charge for something that is... More

Was this review helpful? Yes 1
Samantha E, Guest Relations Manager at Sheraton Greensboro at Four Seasons, responded to this review

We are very sorry that your stay was not satisfactory, and our associates were less than helpful. We do have refrigerators and microwaves available to our guest's that require a nominal delivery fee, and I am sorry that we did not communicate that effectively to you. The associates response is not acceptable, and I apprecaiate your review as it will... More

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Additional Information about Sheraton Greensboro at Four Seasons

Address: 3121 High Point Road, Greensboro, NC 27407
Phone Number:
Location: United States > North Carolina > Greensboro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Greensboro at Four Seasons 3.5*
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Also Known As:
Sheraton Greensboro At Four Seasons Hotel Greensboro
Sheraton Greensboro At 4 Seasons
Four Seasons Greensboro At
Greensboro Four Seasons
Greensboro Sheraton

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Near Sheraton Greensboro at Four Seasons

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#21 Business Hotel in Greensboro
Hotel Class
Official Description (provided by the hotel)
1000 Guestroom hotel with four affordable restaurants, four bars, Sheraton fitness center, in/outdoor pool. Adjacent to a 200 store mall with 20 restaurants. Golf and spa facilities available at sister property Grandover Resort with complimentary transportation. Airport transportation complimentary, UPS Store and Hertz on site. ... more   less 
Number of rooms
1000

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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