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Extended Stay America - Greensboro - Wendover Ave.

2.0 of 5 1705 Stanley Road, Greensboro, NC 27407 (Formerly Studio Plus Deluxe Studios - Greensboro - Wendover Ave.)
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Extended Stay America - Greensboro - Wendover Ave.
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Extended Stay America - Greensboro - Wendover Ave.
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36 reviews from our community

Traveler rating
    2
    1
    3
    10
    20
See reviews for
3
6
3
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Bunkie
2 reviews
1 of 5 stars Reviewed December 12, 2014 via mobile

The room wasn't clean!!!!! Lipstick on the bedspread. Hair in the sheets. Toilet seat hadn't been cleaned. The couch had stains all over it. The desk clerk tried to accommodate us however w/ each room he showed it got worse. This place needs a major renovation!!!!!

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 26, 2014 via mobile

Inconsistent policies, broken appliances, the worst customer service EVER- Unsafe conditions -we had to sleep with the oven on the first night for heat-the call box did not work downstairs-the front door stays open- no elevator- working appliances are upon request- rooms are not stocked or inspected - Eyes missing on the stove, refrigerator did not work- You have to... More 

Was this review helpful? Yes 1
Perth, ON Canada
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 23, 2014

Good part of town, plenty of restaurants and shops. I bit on the tired and used side. No elevator and funny odors in the room. Staff tried but short handed. Price was right but no bargain. Would not recommend this for families

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1 review
1 of 5 stars Reviewed October 9, 2014 via mobile

Dirty room, dirty blanket/ sheet. One staff the entire time we were there. The "clean" dishes they provide.....she was carrying them through the halls with dirty sheets. I usually enjoy my stay with Extended Stay America but this was awful. Don't waste your money here, better off at a $40/ night motel 6.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Greensboro - Wendover Ave., responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that you had dirty linen in your room, and that your dish package had cleanliness issues. In response to your feedback, I am checking all dish packs and making sure the staff always checks them before delivering them. As well, the housekeeping staff and... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 5, 2014 via mobile

There was a spider in bed with me and they responded in a non caring matter and also housekeepers go through your personal belongings and bugs everywhere! The staff also under-rated and very rude and the smell is horrible!!!!!!!!!!!!!!!!!!!

Was this review helpful? Yes 2
Toronto, Canada
Top Contributor
144 reviews 144 reviews
24 hotel reviews
119 helpful votes 119 helpful votes
1 of 5 stars Reviewed September 15, 2014

We booked our hotel through Hotwire. Apparently the night clerk had no idea what he was doing. We arrived at a little after midnight after attending a concert. We were still standing at the desk at 1:15 a.m. trying to check in. He called Hotwire about a half hour into our ordeal and wasn't able to figure out our booking.... More 

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Manager_11525, General Manager at Extended Stay America - Greensboro - Wendover Ave., responded to this review

Thank you for taking the time to write a review of your stay. We are very sorry to hear about your experience during check-in and the condition of your room. Please accept our most sincere apologies. We will retrain our staff to ensure we are efficiently checking in each of our guests. We will also review your feedback with our... More 

folsom
1 review
2 of 5 stars Reviewed August 29, 2014

The night clerk at 9:45 pm came to the desk and said it would take 15 minutes to access the computer as she was running an audit. I was so tired from driving 8 hours. I asked her to please do better the just ask me to wait and that I needed to rest. She stopped talking and just looked... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Greensboro - Wendover Ave., responded to this review

Thank you for your recent review of your experience. We sincerely apologize that you were not checked-in in a timely manner. In response to your feedback, we are making sure that all of our front desk staff is properly training on how to check a guest in while an audit is running. Thank you again for bringing this to our... More 

Greensboro, North Carolina
1 review
1 of 5 stars Reviewed July 19, 2014 via mobile

Me and my fiance wanted to get away for a night, and when we got there we had to wait 10 minutes for the front desk attendant to come to the desk, he gave us a room on the 3rd floor and once you got to the hallway, the smell was unbearable, we got into the room and it was... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Greensboro - Wendover Ave., responded to this review

Thank you for taking the time to tell us about your experience. The situation you described regarding the odor in the hallway and the condition of your room is unacceptable. Please accept out most sincere apologies. We will be working with our staff to make sure our hotel smells fresh and that our rooms meet our standards prior to our... More 

Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 25, 2014

The room was just a room, no coffee for the coffee maker, sink in bathroom broke could not turn on water, the wife was scared to stay but because of the hour had no choice, checked out a soon as our eyes opened. no elevator was given room on the 3rd floor heart was pounding like mad between the steps... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Greensboro - Wendover Ave., responded to this review

Thank you for taking the time to write a review of your stay. I am sincerely sorry that your room's amenities did not meet your needs, and that your bathroom sink was broken during your stay. Please know that I have met with maintenance staff to repair your sink so that your experience is not repeated. As well, I regret... More 

Greensboro, North Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 17, 2014

Me and my family stayed here for a week due to moving for new job. Since day one, the hall smell of weed and cigarette smoke.( especially third floor). The house keeping staff does not clean at all very well, however, they want to constantly ask you about staying over or checking out, each morning. NO one called or came... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Greensboro - Wendover Ave., responded to this review

Thank you for taking the time to write a review of your stay. We appreciate the kind comments about Patrick; however, we apologize that we did not meet your expectations with the shortage of towels, the pool being closed, and not receiving housekeeping on the seventh day during your stay. In response to your feedback, I am retraining our staff... More 

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Additional Information about Extended Stay America - Greensboro - Wendover Ave.

Address: 1705 Stanley Road, Greensboro, NC 27407 (Formerly Studio Plus Deluxe Studios - Greensboro - Wendover Ave.)
Phone Number:
Location: United States > North Carolina > Greensboro
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Greensboro - Wendover Ave. 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Extended Stay America Greensboro

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