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Greensboro Marriott Downtown

3.5 of 5 304 N. Greene Street, Greensboro, NC 27401
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Greensboro Marriott Downtown
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Greensboro Marriott Downtown
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213 reviews from our community

Traveler rating
    54
    78
    49
    23
    9
See reviews for
46
40
14
95
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Top Contributor
273 reviews 273 reviews
60 hotel reviews
185 helpful votes 185 helpful votes
4 of 5 stars NEW

Room is dated with popcorn ceilings and as I remember from 15 years ago. Lobby has been renovated and service is solid (especially in bar area). Gym is great for a work-out during a business trip. Need to pay for parking - they did not have a king bed although it was requested.

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the time you enter the hotel, the service is great. Friendly staff greet you at the door, take your luggage and ensure that the check in process is very smooth. Really good customer service and I would definitely stay there again. Food was great too. The waitstaff are knowledgeable, accommodating and friendly.

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Chicago, Illinois
Top Contributor
89 reviews 89 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

An excellent place to stay in Greensboro. Nicely laid out room (the Marriott folks have really figured out the need for electrical outlets everywhere). Quiet. Fairly priced. But the best was the service in restaurant. We had a group that varied in size from four to nine, with lots of special requests. The waitstaff handled everything with great skill and... More 

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Eastern NC
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 20, 2015

My daughter and I stayed at this Hotel while in town for a robotics meet at NC A&T. We had no issues with our stay and are very likely to use this Hotel if we are in Greensboro again. The staff at the front desk are outstanding! We did not wait long to check in, and the staff was just... More 

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Minneapolis, Minnesota
Top Contributor
58 reviews 58 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 27, 2014 via mobile

I stayed here during a 36 hour layover with the airlines. The location is great to go out and wander a bit. It's only a few blocks from the main downtown commercial shops, restaurants, spas, and neat craft shops. I ventured one direction for breakfast and the other for dinner. It is also located one block from their minor league... More 

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Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Chrisfliesalot, Thank you for your feedback regarding your recent stay with us at the Greensboro Marriott Downtown. We appreciate your comments about our comfortable beds. We are glad you got to enjoy our downtown location. There are many things to do in the area. We are looking forward to your return so we can treat you like the valued... More 

Dallas, Texas
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 12, 2014

room service took over an hour and missing items ordered, restaurant was unmanned and we gave up waiting after twenty minutes, only one guy to help with luggage (nice guy but it's a big hotel and for the room rate we expected someone to help!). Vending machines don't work, the thermostat was confused to say the least and I won't... More 

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Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Planoja, Thank you for responding to Tripadvisor regarding your recent stay at the Greensboro Marriott Downtown. We apologize for the issues you experienced while staying with us. This is not our standards and we will address each issue. We strive for excellent customer satisfaction, and your feedback is valuable for us to address each issue and make corrections. We... More 

Senior Contributor
22 reviews 22 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 2, 2014

I completely enjoyed my stay at the Greensboro Marriott. The hotel was clean and comfortable, but the staff was amazing. They were so accommodating and wonderfully friendly. If there had been any issues with my stay, I would have completely overlooked them because of this staff! (The wings and calamari were great too). Can't wait to come back during my... More 

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Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Joynpain829 We appreciate you responding to Tripadvisor about your stay with us at the Greensboro Marriott Downtown. We are excited to read your positive feedback, and want to thank you for your kind words. We are looking forward to your return on your annual Greensboro trip so we can take care of you again. More 

Mount pleasant
Top Contributor
50 reviews 50 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 2, 2014 via mobile

Love the beds they are so comfortable! The room was very clean and updated recently I believe. The staff was very nice at check-in and a good safe feeling in the hotel. I have stayed here many times and the food is good although still typical hotel food choices. One new thing many hotels are doing that bothers me, is... More 

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Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Fitchick, Thank you for your valuable feedback regarding your recent stay with us at the Greensboro Marriott Downtown. We appreciate your comments about our clean rooms and comfortable bedding. We are glad that you had a good safe feeling in the hotel. We hope you return to stay with us at Greensboro Marriott Downtown. More 

Fairfax, Virginia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 17, 2014

Stayed here for a dance competition, front desk staff was very friendly and great suggestions where to eat. We were short of towels house keeping responded promptly. They serve coffee in the lobby which was nice in the morning, they have a bar and restaurant that we did not take advantage of but others were pleased

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Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Bigbouvier, Thank you for responding to Tripadvisor regarding your recent visit with us at the Greensboro Marriott Downtown. We are glad you enjoyed our coffee in the lobby each morning. We do apologize that you were short of towels one morning, but glad to see that we responded promptly. Thank you for commenting about our front desk being very... More 

Everett, Massachusetts
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 11, 2014

The entire staff always had a smile and could not be more pleasant and helpful! Definitely would return.Reasonably priced, very clean and room was on the larger side. Centrally located close to everything that we needed to get to

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Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Diane, Thank you for your kind words about your recent stay with us at the Greensboro Marriott Downtown. We appreciate your positive comments about our entire staff. We are glad you enjoyed our location centrally located to everything that you needed. It is our goal to make sure every guest receives the highest customer service possible. We hope you... More 

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Additional Information about Greensboro Marriott Downtown

Address: 304 N. Greene Street, Greensboro, NC 27401
Location: United States > North Carolina > Greensboro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Greensboro Marriott Downtown 3.5*
Number of rooms: 280
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Also Known As:
Greensboro Marriott Downtown Hotel Greensboro
Marriott Greensboro
Hotel Style:
#18 Family Hotel in Greensboro
#28 Business Hotel in Greensboro

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