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All 75 Greensboro hotels

Greensboro Marriott Downtown

3.5 of 5 Hotel   |   304 N. Greene Street, Greensboro, NC 27401
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57%
Ranked #37 of 75 hotels in Greensboro
A recent review
5 of 5 stars reviewed 4 days ago
zolvsu LaPorte, Indiana
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172 people have reviewed this hotel

Traveler rating
    35
    60
    46
    22
    9
See reviews for
34
34
14
82
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
LaPorte, Indiana
Top Contributor
57 reviews 57 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Staff and rooms were beyond expectation. Staying on concierge level and was treated like royalty in the concierge lounge. Loved the hellos, and good morning greetings from all of the staff! Southern hospitality at its finest. My room was well maintained and comfortable. Beds were very nice. I would recommend for anyone!

Was this review helpful? Yes 1
Alabaster, Alabama
1 review
5 of 5 stars Reviewed 2 weeks ago

I spent last week at the Greensboro Marriott Downtown and have to say it was a great experience. All of the staff was very friendly and helpful. The hotel bar/restaurant has very good food and great service. I hung out in the bar area in the evening and thought the service was great and the staff was very nice and... More

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Huseyin T, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Matt G, Thank you very much for your feedback. I am very glad to hear that you get to enjoy our southern hospitality and our hotel. Our new mattress and pillow are definitely makes our guest stay more relaxing, i am happy to hear that you enjoyed it as well. I truly appreciate for you business and hope to... More

Scarborough, Maine
1 review
5 of 5 stars Reviewed March 13, 2014

My husband and I stayed at the Marriott while in Greensboro visiting my son. I can't say enough about the staff. From the moment we arrived we enjoyed every staff member we met. The housekeeping staff always had a smile and a " Good morning, ma'am" Breakfast was delicious, I would encourage you to fill up before heading out for... More

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Huseyin T, General Manager at Greensboro Marriott Downtown, responded to this review

How great Luveuropeantravel, We are so glad that you were met with real Southern Hospitality! All of us here at the Hotel are very sincere in the way of making our guests feel welcome by letting our friendly demeanor shine. It is feedback such as yours that let us know we are doing the right thing and are living up... More

Nashville, TN
Top Contributor
62 reviews 62 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed March 12, 2014

I rarely write 'poor' reviews. If I cannot give at least acceptable reviews, I typically write the hotel directly. In this case, people need to know they should not expect "Marriott" level or service or accommodations. First, the hotel has not updated the rooms in a very long time. My room had pathetic furniture. The night stand was likely from... More

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Huseyin T, General Manager at Greensboro Marriott Downtown, responded to this review

Dear AMPfromBNA, We're sorry to hear that your stay with us was less than enjoyable. We pride ourselves on providing a top level of hospitality to our guests, not only because we are a Marriott, but also because we are true Southern Hosts. In regard to the furniture in your guest room, we have been renovated since 2009 and are... More

Great Falls, Virginia
1 review
5 of 5 stars Reviewed March 3, 2014

I stayed here on business over the past 4 days. The service is great -- the Concierge who greeted us in the lobby, our bellhop, the front desk and restaurant staffs, even the gentleman in facilities who said hello and asked how our stay was going. It's a good location, and the rooms are clean and updated. Have traveled a... More

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Huseyin T, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Jan, Thank you for taking the time to post these great comments for our Hotel and our employees. We always appreciate feedback from our guests! We are pleased to hear that you thought highly of our staff and that you would recommend our hotel! Thank you again and we look forward to your next stay with us! H Taran More

Orlando, Florida, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 1, 2014

The rooms are sizable and clean. Mattresses were very comfortable. My only complaint was the noise levels. The walls were very thin and we heard full conversations from the room next door. They were not being to loud either. Staff was very friendly. I felt the rates were a little high when you add in parking, internet and paying ofr... More

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Huseyin T, General Manager at Greensboro Marriott Downtown, responded to this review

Thank you for taking the time to post your comments for our hotel. We always appreciate feedback from our guests! We are pleased to hear that you thought highly of our staff . We do apologize for noise issue and would like you to know we always look for ways to improve our room quietness to make our guest stay... More

Pembroke Pines, Florida
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 24, 2014

I recently stayed with my son while visiting Greensboro College. This is the closest hotel to the school and in a nice downtown area (with restaurants and businesses). We had a very nice stay, especially nice that we were upgraded to the concierge level. The hotel is very nice and the upgrades made it very luxurious. If I can find... More

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Huseyin T, General Manager at Greensboro Marriott Downtown, responded to this review

Dear LikeAlly, Thank you very much for your great respond. I truly enjoyed reading your comment about our hotel and employees. It is our only goal to make every guest enjoy their stay and leave with great experience. We are glad that we achieve your expectations and we hope to see you on your next visit to Greensboro, Sincerely, Huseyin... More

Atlanta, Georgia
Top Contributor
128 reviews 128 reviews
100 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed February 22, 2014

I wrote a review of this hotel about a year and a half ago and have stayed here several times since, but I feel the need to update my thoughts while downgrading my rating. The staff is indeed friendly (sometimes obsequiously so) but they have to walk the walk as well. From the front desk clerk who didn't know about... More

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Huseyin T, General Manager at Greensboro Marriott Downtown, responded to this review

First and foremost, I apologize for the inconveniences you endured during your visit with us. This is not how we want ourselves to be portrayed nor do we want any guest thinking we are "inept". Sometimes our Southern Hospitality may be perceived as "obsequious", but I can assure you it is genuine and not to be mistaken as anything else.... More

Boston, Massachusetts
1 review
2 of 5 stars Reviewed February 22, 2014

As a business traveler, and this was the roughest experience I’ve had in a long while, and a bad reflection on the Marriott brand. Woke up at 3:56 AM sweating, in a room at 85 degrees, the thermostat had failed. I did not expect the thermostat to be as dated as the room décor. The room was clean, the shower... More

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Huseyin T, General Manager at Greensboro Marriott Downtown, responded to this review

Dear GateCheckFlyer, I would like to personally apologize for all of these inconveniences you encountered during your recent visit with us. Addressing first the thermostat issue: it is, at times, out of our control when these types of things happen. It is very unfortunate that it would happen while a guest was in a room, but I assure you that... More

Orange Park, Florida
Contributor
19 reviews 19 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 7, 2014

Hotel is older, but has been renovated. King room was spacious and bed was very comfortable. Bathroom was very small and cramped. Concierge lounge on 10th floor was very nice with a good breakfast. All staff members were very friendly and willing to go out of their way to help with anything. Overall good stay and I would return if... More

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Huseyin T, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Scientist, Thank you for taking the time to post these delightful comments for our Hotel. We always appreciate feedback from our guests! We are pleased to hear that you thought highly of our staff and that you will be returning the next time you are in the area. Also, thank you for noticing our renovation; we're also very pleased... More

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Additional Information about Greensboro Marriott Downtown

Also Known As:
Greensboro Marriott Downtown Hotel Greensboro
Greensboro Marriott Downtown Hotel
Marriott Greensboro
Greensboro Marriott
Address: 304 N. Greene Street, Greensboro, NC 27401
Phone Number:
Location: United States > North Carolina > Greensboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Greensboro
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Greensboro Marriott Downtown 3.5*
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