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Hilton Garden Inn Washington DC / Greenbelt

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7810 Walker Dr, Greenbelt, MD 20770
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Hilton Garden Inn Washington DC / Greenbelt
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Hilton Garden Inn Washington DC / Greenbelt
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346 reviews from our community

Traveler rating
    173
    103
    38
    15
    17
See reviews for
110
46
26
131
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Washington DC / Greenbelt
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riverside, United States
1 review
4 of 5 stars Reviewed September 8, 2013

Hotel was very good. Service and staff were great. Rooms were very comfortable and I was totally satisfied with my stay. I would recommend this hotel to anyone. The location was great and convenient to all areas and the interstate system was easily acceptable. The restaurant was very good and their was also a TGIF right next door.

Review collected in partnership with Hilton Garden Inn

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Cincinnati
Contributor
19 reviews 19 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 6, 2013

Have stayed at Hilton Garden Inns before and this was right in-line with the expectation. Nicely located to the interstate which helped us get to our destination in D.C. The hotel was comfortable and quiet. The restaurant was good and the server was pleasant and friendly. Would recommend this location for consideration.

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Bethel Park, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 5, 2013

In short, the hotel was fine - clean rooms, comfortable, and convenient. What was lacking was customer service. The Director, Joseph, would not take any responsibility after I asked to speak to him regarding an issue and even got upset with myself and my husband. If I am in this area I will not be staying at this hotel again.

Review collected in partnership with Hilton Garden Inn

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DavidKasprzyk, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Hi Laura S. Thank you for the feedback. As I mentioned in a separate email, I am very sorry about not providing you a perfect experience. Our goal is only that. The feedback you provided was thoroughly reviewed so we can only become a better hotel. If you are ever in the area again, please contact me directly so I... More 

Ft. Lauderdale, FL, United States
1 review
5 of 5 stars Reviewed September 5, 2013

Excellent from the Management to ALL of the Staff. Courteous and considerate in every manner. The Breakfast is Good and Nutritious. The Parking is ample and safe. Easy Access to both Washington, DC and Baltimore, MD.

Review collected in partnership with Hilton Garden Inn

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Newton, United States
1 review
5 of 5 stars Reviewed September 4, 2013

Our stay was excellent! We were just minutes away from the Redskins stadium......which was our Main Distination!!!! The staff was amazing! This was our 1st time in their area........they gave us tons of helpful hints on getting into DC and getting to restaurants, etc.

Review collected in partnership with Hilton Garden Inn

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DavidKasprzyk, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thanks Tammy M. for the great review. Hail to the Redskins! Being so close to Fed Ex Field and Washington, D.C. we are all Washington Redskins fans here at HGI Greenbelt. I like to joke it is part of the hiring process! It thrills me that my team was knowledgeable and helpful in getting you around Washington. With so much... More 

Washington DC, District of Columbia
Top Contributor
66 reviews 66 reviews
8 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed August 31, 2013

The hotel lobby is very modern and spacious. The check-in experience was satisfactory. The room was clean. My only complaint was that the bed was a bit lumpy for some reason. The bathroom is standard big brand. Internet is free, a good plus for a big chain. The front desk staff is friendly and efficient. This is a nice property,... More 

Was this review helpful? Yes 2
Coral Springs, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 24, 2013

My first impression of the hotel was quite positive, the lobby is very nice and the customer service was great. Our room was not ready in a timely manner so we were given a 20% off coupon for dinner. We had a suite and the first impression was nothing special. The room could have been at any other big chain... More 

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DavidKasprzyk, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thanks for your comments. I appreciate and enjoy the feedback. We have been in a renovation period since last October with our next project being the Garden Grill and Bar. I agree the bathrooms in the suittes are large, although probably designed that way for families who book the suites. I hope we can serve you again in the future.... More 

Newport News, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2013

The Hilton brands have never disappointed me. This Garden Inn was no different. The rooms and bathrooms were clean and fresh. The staff was welcoming, friendly and available for anything I needed. The food was plentiful and tasty. I consider them my home away from home. We received wonder accommodations for a great price.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2013

Yes, right from the front desk I was treated as family member coming home. The lobby was most inviting. The staff on duty on my arrival was very accommodating and two ladies- Africa and Stacey who attended to us at breakefast time were exceptional with their service. Their smiles doing their jobs, were very refreshing indeed. In short, I have... More 

Was this review helpful? Yes 1
DavidKasprzyk, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thanks for your review. Both Africa and Stacy are legends and I am so grateful to have them on the team. We will be doing renovations to our restuarant (which will have any direct guest impact) in the coming months and I know that both Africa, Stacy, Chef Jon and the rest of the team are very excited about. I... More 

United States
1 review
5 of 5 stars Reviewed August 21, 2013

I was surprised at how economical this hotel was. While here, you're only a handful of miles from the Washington Beltway district. The facilities were neat, tidy, modern and well maintained. The room was comfortable and quiet. Meals at the restaurant were Ok, but that was fine... I didn't have to drive anywhere else after a long business day.

Review collected in partnership with Hilton Garden Inn

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