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Hilton Garden Inn Washington DC / Greenbelt

Certificate of Excellence
3.0 of 5
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7810 Walker Dr, Greenbelt, MD 20770
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1 room 1 guest
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Hilton Garden Inn Washington DC \/ Greenbelt
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417 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (417)
  • Mar-May only
    (113)
  • Jun-Aug only
    (145)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (75)
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There are newer reviews for Hilton Garden Inn Washington DC / Greenbelt
See the most recent reviews
New York, United States
1 review
5 of 5 stars Reviewed July 6, 2014

Everyone was very nice and helpful. TGIFriday's right across the street. Room was very clean, bed comfortable (King beds can be adjusted to desired firmness). The complimentary wi-fi worked very well, I could even stream movies from Netflix. The front desk called in the early evening to check on my room, and then came up with a complimentary cheese plate.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for the five stars! Your review has certainly made us smile! It’s always wonderful to hear how a guest appreciates the attentive service our staff provides. It would be our pleasure to welcome you back very soon to The Hilton Garden Inn. Thank you for your review and recommendation! Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn Washington... More 

greenbelt md, United States
1 review
5 of 5 stars Reviewed July 4, 2014

Recently stayed in this hotel and found the staff to be very professional and helpful! The rooms met all my expectations of Hilton Group of Hilton Gardens Hotels and I recommend it convenient to both Baltimore and DC area!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for staying with us on your last visit to the Washington DC area. We appreciate you taking the time to share your thoughts and experience. we are glad to know that you enjoyed the hotel and the service provided by our team. Looking forward to your next visit! Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn Washington DC/Greenbelt More 

Puxico, United States
2 reviews
3 of 5 stars Reviewed June 29, 2014

We arrived before noon with our group of 18 guests - we were told we could not check in yet but were allowed to leave our bags by the check in desk in the lobby while we did some sightseeing in Wash DC. We were told by the front desk we would have to check in after 3 pm. we... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for your review of your recent experience at our hotel. I am very very sorry that you encountered an unacceptable level of service. Here at the Hilton Garden Inn greenbelt we strive to provide all of our guests with a rewarding stay. I have addressed these issues with my team so that no future guests have that same... More 

Sterling, Virginia, USA
Level Contributor
62 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 21, 2014

The hotel location is great, close to the highway and to all important places in Greenbelt (NASA, mall, etc...) and still, the hotel is a calm and quiet refuge from its vibrant surroundings. The decor is excellent, the rooms are big enough to accommodate a family of 4. The hotel is very clean too. It's a place to recommend. Kudos... More 

Was this review helpful? Yes 2
Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

We appreciate your wonderful comments and great recommendation! I am pleased to learn that we were able to meet your expectations. I will certainly share your feedback with my Team Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn Washington DC/Greenbelt More 

Greenbelt, Maryland
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 18, 2014

This hotel continues to make improvements to make the customer feel at home. The lobby is inviting and the hotel staff makes your stay a welcomed experience. The breakfast staff always has a smile on their face and numerous customers enjoy their return stays because of them.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

I wanted to take this opportunity to thank you for visiting us again and sharing some feedback with us. At the Hilton Garden Inn Greenbelt, MD, our team is passionately dedicated to providing our guests with great service experience. looking forward to your next visit. Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn Washington DC/Greenbelt More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

Our hotel stay at the Hilton Garden Inn was great. We were impressed with the rooms, and the property in general. The Hilton product, here at least, is great and the room rate was fair. We would stay here again and would refer our friends to the hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for taking the time to write and share about your experience with us. I will make sure to share your comment with my team. Thank you for your loyalty to the Hilton Garden Inn and hope to see you soon! Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn Washington DC/Greenbelt More 

Roanoke, Virginia
Level Contributor
420 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
3 of 5 stars Reviewed June 10, 2014

I stayed at this property because it was close to a business meeting and gets good reviews. As other have mentioned, the property is clean and well maintained. My room was comfortable; however, as I went to bed to watch a little TV, I found that it had only sound.....no picture. I tried to call the front desk but there... More 

Was this review helpful? Yes 2
Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay. After reviewing your comments, I was deeply concerned and would like to extend my personal apologies. At the Hilton Garden Inn Greenbelt We certainly do strive to provide our guests with an exceptional stay experience and I hoped that I had the opportunity to discuss... More 

Jonesboro, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 9, 2014

I absolutely loved staying here because of the cleanliness. It was beyond words. The smell of the Inn was lovely. No steal, mildew or smoke smell just clean, clean, clean. The staff was awesome and very accommodating. They welcomed me just as if I was family. The next morning I was greeted with "good morning, it is so good to... More 

Was this review helpful? Yes 1
Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for taking the time to share some feedback regarding your most recent stay. Thank you in particular for recognizing our staff and our clean beautiful rooms. We are truly blessed to have some of the most passionate, service-focused team members in this industry. I wish you were able to try our breakfast buffet offerings. We certainly hope to... More 

Broomfield, Colorado
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 3, 2014

I have stayed at this hotel for business countless times over the years - no kidding. This hotel is clean, comfortable, the accommodations are excellent, the breakfast and dining area are outstanding, and the staff/service are absolutely top notch. Aside from the overall experience, just the friendliness, helpfulness and overall positive vibe from the staff would alone keep me coming... More 

Was this review helpful? Yes
Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for taking the time to share your experience with us. I am glad you had the opportunity to enjoy The Hilton Garden Inn during your visit to Greenbelt and found our service to be warm and friendly. We certainly do strive to provide our guests with an exceptional stay experience and look forward to the opportunity to welcome... More 

Central VA
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 22, 2014

Mary at the front desk was gracious and welcoming, and suggested I could buy a bathing suit at Target or Marshall's down the road to enjoy their indoor pool. Glad I did! The pool was heated and comfortable, frequently monitored for chlorine levels, alkaline levels and heat by the lifeguard on duty. The exercise room was equipped with Precor machines:... More 

Was this review helpful? Yes 1
Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for choosing to stay with us and we appreciate your wonderful and positive feedback! I am glad our staff was able to exceed your expectations; Mary is a wonderful employee who strives to exceed our guests expectations and make them feel at home. I will make sure to share your comments with Mary and the team and congratulate... More 

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