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All 5 Greenbelt hotels

Hilton Garden Inn Washington DC / Greenbelt

3.0 of 5 Hotel   |   7810 Walker Dr, Greenbelt, MD 20770
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Ranked #1 of 5 Hotels in Greenbelt
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Litig8or2014 East Hills, New York
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304 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
East Hills, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Stayed at the hotel for parents' weekend @ UMD. Great location if you want to be near the college, We booked a 2 room suite. with 1/1/2 baths. Pull out bed in the living room was even worse than typical. Neither of my children were able to sleep comfortably. The master bedroom bed was slightly better but not particularly comfortable.

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San Francisco, California
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This review is really about the General Manager, Ahmad E. and he gets 5 stars. The hotel itself gets 3 stars because I think the rooms (hence, the HGI chain) need a re-fresh. Hilton executives, pay attention: Mr. Ahmad E. is a dedicated GM and of the Hilton GMs I’ve spoken to in the recent and distant past, he moves... More

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CARLISLE, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Gloria who checked me in was fantastic!!!!! Clean room. I Typically never do these surveys but felt the need to after how I was treated. I would highly recommend this hotel. I work in a service business and know how important service is. This hotel certainly knows how to provide great customer service. Thank You

Review collected in partnership with Hilton Garden Inn

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Florida
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing stands out as this was a standard business traveler hotel: the room was clean and quite. However, the bed was a little saggy. The staff was very friendly and helpful. Breakfast was good, although I do not know if it is normally free; I was on a special rate that included breakfast.

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Rochester, United States
1 review
5 of 5 stars Reviewed 1 week ago

The accomodations were great and the staff were super friendly and helpful. I particularly liked the fact that we could get a cup of coffee or water in the lobby all day long :)...a wonderful added amenity!

Review collected in partnership with Hilton Garden Inn

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Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

I wanted to take this opportunity to thank you for sharing some feedback with us. At the Hilton Garden Inn Greenbelt, MD, our team is passionately dedicated to providing our guests not only with a great location but a great service experience as well. Come back and see us again soon! Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn Washington... More

Boca Raton, Florida
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for my son's move in to the University of Maryland. Location is quiet and only about 10 minutes from campus. I was greeted as a "Guest of the Day" which was nice except all of my little gifts were mostly items I could get for free anyway. I highly suggest adding a coupon for a free breakfast! The... More

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Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for your review and we appreciate your positive comments. I’m very pleased to learn about your satisfaction with our services. We always like hearing from our guests, especially about areas where we can do better. Thank you again and we look forward to your next visit! Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn Washington DC/Greenbelt More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Rare trip where I forgot to make a reservation. Had not stayed here before, but the front desk was very accommodating. This hotel is better than most in its class. A big thing that I noticed was the absence of slamming doors in the hallway. Very quiet, and they had plenty of newspapers available in the lobby. This has recently... More

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Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

You can always count on us! Thank you for your positive review. I'm also very pleased to learn about your overall satisfaction with our Hilton Garden Inn greenbelt, our goal is to impress our guests and provide them with a comfortable home away from home accommodation! Thank you again and we look forward to your next visit . Sincerely, Ahmad... More

Hartford, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is very clean and the staff friendly. The room is clean and the beds are large and comfortable. This is a more upscale hotel and as this was just an obvernight I did not get to use the amenities. If you want the next level up hotel I would reccomend this one.

Review collected in partnership with Hilton Garden Inn

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Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for the great recommendation and we are glad that you liked our Hilton garden Inn Greenbelt! Please come back and see us whenever you are in the DC area! Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn Washington DC/Greenbelt More

Tracy, California
1 review
1 of 5 stars Reviewed 2 weeks ago

August 30, 2014 Ahmad Erbinich, General Manager Hilton Garden Inn 7810 Walker Drive Greenbelt, MD 20770 Re: Hilton Honors Member Complaint – 2 Strikes Dear Mr. Erbinich, Your employees let me down twice on my stay this past week in Baltimore - Thursday August 28th & 29th On July 28th I called your hotel in an effort to make an... More

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Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

It was great speaking with you over the phone the other day. i hope that we were able to resolve the isse and that we still have you as our loyal guest..again, We are so sorry to hear about your poor experience. Please be assured we will be discussing your comments with our management team to work on immediate improvements.... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

great location - clean and well maintained, accommodating staff in a safe and secure location. We stayed here while visiting family in the area as well as dropping off a student at college. It made the trip very pleasant and we will be returning to this hotel in the future!

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Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for your wonderful feedback! Please come back and visit us again. We appreciate your business Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn Washington DC/Greenbelt More

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Additional Information about Hilton Garden Inn Washington DC / Greenbelt

Address: 7810 Walker Dr, Greenbelt, MD 20770
Phone Number:
Location: United States > Maryland > Greenbelt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Washington DC / Greenbelt 3*
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Also Known As:
Hilton Garden Inn Washington Dc / Greenbelt Hotel Greenbelt
Hilton Garden Inn Greenbelt
Hilton Greenbelt

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