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All 5 Greenbelt hotels

Hilton Garden Inn Washington DC / Greenbelt

3.0 of 5 Hotel   |   7810 Walker Dr, Greenbelt, MD 20770
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Ranked #1 of 5 Hotels in Greenbelt
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
SunWorshipper067 Grand Cayman
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309 reviews from our community

Traveler rating
    155
    92
    34
    13
    15
See reviews for
96
44
25
115
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Grand Cayman
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We were extremely pleased with the accommodations and service at this hotel . Rooms were clean and updated. Front desk, especially Gloria, were very pleasant and helpful. Housekeeping staff was very helpful and pleasant. We also enjoyed the full breakfast offered on property. Convenient location.

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Virginia Beach, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I highly recommend this hotel. Except for the breakfast staff, everybody was nice and extremely helpful. I will be returning in the future. The people running the breakfast did not speak much and were not helpful when asked for missing items but the food was good.

Review collected in partnership with Hilton Garden Inn

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Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you so much for taking the time to provide us with your feedback about your recent stay with us! I’m pleased to hear about your satisfaction during your stay. I’m also very sorry we were not able to provide you with the quality of services you deserve during breakfast hours. This is not typical of our hotel and staff... More

Columbia, SC, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I came to the area for the funeral of a family member. Being on a tight schedule and requiring limited health accommodations, I found the facility, staff and services to be top notch. I plan to return to the area and facility in the future for a more relaxing and fun time, and will certainly recommend it to my friends... More

Review collected in partnership with Hilton Garden Inn

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Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for taking the time to post this positive feedback, we appreciate your recommendation very much! On your next visit, please let us know if you need any assistance as we are always ready to make sure you are 100% satisfied with your stay! Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn Washington DC/Greenbelt More

Chesapeake, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel, no complimentary Breakfast or managers evening special like Embassy Suites but nice. Room was excellent, very clean, neat, roomy and the bed was excellent. Location was very good and close to where I needed to be.

Review collected in partnership with Hilton Garden Inn

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Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

We appreciate your positive comments! I am delighted that we were able to meet your expectations and accommodations. please come back and see us again! Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn Washington DC/Greenbelt More

State College, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Just a 5 minute shuttle ride from the Greenbelt station on the DC Metro line, you're also within easy reach of the UMD campus and Greenbelt park. FANTASTIC staff make staying here a pleasure. Good, hot breakfast. Sparkling clean pool (though only open weekdays 5-10 pm, longer on weekends). Super comfortable bed and fast internet. It's mostly a business travel... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for your wonderful feedback and recommendation! I will make sure to share your comment with the Hilton Garden Inn Greenbelt team! Please come back and visit us again. We appreciate your business Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn Washington DC/Greenbelt More

East Hills, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed September 16, 2014

Stayed at the hotel for parents' weekend @ UMD. Great location if you want to be near the college, We booked a 2 room suite. with 1/1/2 baths. Pull out bed in the living room was even worse than typical. Neither of my children were able to sleep comfortably. The master bedroom bed was slightly better but not particularly comfortable.

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Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

I want to take a moment and thank you for your review. We always appreciate hearing from our guests, especially about areas where we can do better. We are truly sorry about the issue you had with the beds and I can imagine what of an inconvenience that was. Our team is always working on improving service and we will... More

San Francisco, California
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 16, 2014

This review is really about the General Manager, Ahmad E. and he gets 5 stars. The hotel itself gets 3 stars because I think the rooms (hence, the HGI chain) need a re-fresh. Hilton executives, pay attention: Mr. Ahmad E. is a dedicated GM and of the Hilton GMs I’ve spoken to in the recent and distant past, he moves... More

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Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

WOW!! I’m speechless. Thank you so much for taking the time to write about your recent stay with us. This really means a lot to me. As the General Manager of the hotel I’m committed to provide top service to our guests and make them feel at home. I’m sorry that you didn’t think too highly of our beds but... More

CARLISLE, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2014

Gloria who checked me in was fantastic!!!!! Clean room. I Typically never do these surveys but felt the need to after how I was treated. I would highly recommend this hotel. I work in a service business and know how important service is. This hotel certainly knows how to provide great customer service. Thank You

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for taking the time to write and share about your experience with us. It is always nice to hear such wonderful comments about our team and hotel. I will make sure to share your comment with Gloria and the team. please come back and see us again! Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn Washington DC/ Greenbelt More

Florida
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed September 10, 2014

Nothing stands out as this was a standard business traveler hotel: the room was clean and quite. However, the bed was a little saggy. The staff was very friendly and helpful. Breakfast was good, although I do not know if it is normally free; I was on a special rate that included breakfast.

Was this review helpful? Yes
Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you so much for staying at the Hilton Garden Inn Greenbelt and sharing your experience as well. We truly apologize that you fond our beds to be little uncomfortable! We appreciate your valuable comment as it will help us improve our service. We are looking forward to seeing you again soon! Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn... More

Rochester, United States
1 review
5 of 5 stars Reviewed September 8, 2014

The accomodations were great and the staff were super friendly and helpful. I particularly liked the fact that we could get a cup of coffee or water in the lobby all day long :)...a wonderful added amenity!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Ahmad E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

I wanted to take this opportunity to thank you for sharing some feedback with us. At the Hilton Garden Inn Greenbelt, MD, our team is passionately dedicated to providing our guests not only with a great location but a great service experience as well. Come back and see us again soon! Sincerely, Ahmad Erbinieh General Manager, Hilton Garden Inn Washington... More

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Additional Information about Hilton Garden Inn Washington DC / Greenbelt

Address: 7810 Walker Dr, Greenbelt, MD 20770
Phone Number:
Location: United States > Maryland > Greenbelt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Washington DC / Greenbelt 3*
Number of rooms: 155
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Also Known As:
Hilton Garden Inn Washington Dc / Greenbelt Hotel Greenbelt
Hilton Garden Inn Greenbelt
Hilton Greenbelt

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