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Hilton Garden Inn Washington DC / Greenbelt

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7810 Walker Dr, Greenbelt, MD 20770
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Hilton Garden Inn Washington DC / Greenbelt
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Hilton Garden Inn Washington DC / Greenbelt
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372 reviews from our community

Traveler rating
    187
    110
    41
    17
    17
See reviews for
118
50
26
143
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (372)
  • Mar-May only
    (107)
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    (107)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (75)
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Freehold
2 reviews
3 of 5 stars Reviewed yesterday NEW

After staying at this hotel several times over the last 4 years, this is the first time we were dissatisfied with the room and maintenance. Staff overall were pleasant and appeared to be concerned. When we left, staff offered us additional Hilton Honors points as compensation for the poor response of maintenance.

Review collected in partnership with Hilton Garden Inn

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Orefield, Pennsylvania
Top Contributor
60 reviews 60 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It's in the country in a business neighborhood. But it's well away from the noise and congestion of the city. It's on the East of the city and very close to the National Arboretum and the major highways that connect the Eastern Seaboard. The room was very accommodating to our needs on the weekend that Washington was inundated by the... More 

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Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

Springboro, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Amazing management and staff. Never underestimate the power of a kind greeting, smaile and courteous staff. From the parking lot to check-in I was pleasantly surprised at the changes from my last stay. Well worth checking out. Easy access to major highways and quiet evenings.

Review collected in partnership with Hilton Garden Inn

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Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Senior Contributor
42 reviews 42 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great room, excellent staff, clean hotel. Front desk staff was warm and welcoming. Hotel had been recently renovated, and looked modern and we'll cared for. I would definitely stay at this property again!!

Was this review helpful? Yes
Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! More 

Annapolis, Maryland
1 review
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed here for business, and what MADE the stay was the F&B Supervisor, Daniela Rivera!! For one, her cooking is TOP notch! she should be in a 5* restaurant!! But secondly, she came out to see how our dinner was, and she is one of the most personable, caring people I think I have met!! She really is... More 

Was this review helpful? Yes
Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. More 

San Francisco
Top Contributor
99 reviews 99 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The shuttle is unreliable if you need it available for back and forth to Greenbelt Metro. Taxi fare is about $12 and perhaps worth it. I won't stay at this hotel again because of the shuttle service. Wifi is very poor and not even remotely considered broadband. Gold members also do not get breakfast coupons.

Was this review helpful? Yes
Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look... More 

Chicago, Illinois
Top Contributor
58 reviews 58 reviews
47 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

I would stay here again simply due to its employees. I have never met a more polite, courteous and helpful group. They went above and beyond to make sure my stay was perfect. The hotel is clean and well maintained. There is a restaurant directly across the street as well as others in the area. Rooms are pretty spacious and... More 

Was this review helpful? Yes
Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let [insert name of your staff here] that he/she made an impact during your stay. We hope to welcome you back to the hotel soon! More 

Springboro, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

From the moment we arrived to the sound of soothing music playing in the parking lot and hearing a warm, caring "Welcome!" we knew we were checking into a hotel with something noticeably different. This difference is an intentional and authentic focus on hospitality and care for the guest. The mood, atmosphere and interactions of each and every [really] person... More 

Was this review helpful? Yes
Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. More 

Hampton, Virginia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I left a scathing review about the horrible experience at the Residence Inn Greenbelt which has prompted me to return to the Hilton brand. After not having my room next door and giving it away after a confirmed reservation, I came next door to the Hilton Garden Inn. Not only was the manager empathetic about our situation, but actually apologized,... More 

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Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you so much for taking the time to write this review. It is such a pleasure to serve you and welcome you to our Hilton. We, the management and all team members, at Hilton Garden Inn are striving to do the best we can to ensure our guests are satisfied. It's our promise to you. You can count on... More 

Mount Laurel, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was one of the nicest hotels I have had the distinct pleasure of staying at in the region. The staff is very pleasant and helpful, the rooms are large and comfortable and the management foes out of their way to be accommodating with any issues you may have.

Was this review helpful? Yes
Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Hello JakeOy, Thank you so much for an awesome review, we really appreciate your feedback because it helps even work harder to ensure guest satisfaction. We do value our guests and strive to do whatever it takes to make them happy. Thank you for being a happy guest and look forward to see you again. Mohamed Eissa More 

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