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Residence Inn Greenbelt

3.0 of 5
6320 Golden Triangle Drive, Greenbelt, MD 20770
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Ranked #5 of 5 hotels in Greenbelt
3.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveler rating
    6
    7
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Date Rating
jt h
Newark, Delaware
2 reviews
2 of 5 stars Reviewed February 10, 2012

I am a gold member of Marriott and always try to stay in Marriott properties. This property fell short from all other Marriott properties. The hotel is under renovation and no notification was posted online or upon check in. I had to return to the front desk three times to get key to room work and finally was given a... More

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dmarie3194
New York
Reviewer
3 reviews
3 helpful votes
2 of 5 stars Reviewed January 14, 2012
1
person found this review helpful

I was hoping to give a good review but I’m afraid I have to bring up some issues I had staying here. My co-worker and I were on a business trip and planned on staying here for 2+ weeks. We stayed here because we needed a kitchenette. We booked a suite and were greeted by a very nice woman at... More

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mike47900
mike47900
2 reviews
1 of 5 stars Reviewed September 26, 2011

I have stayed here at least 15 times. I'm a gold member with Marriott. Everytime I stay here it seems to get worse. In my profile I always ask for a high floor. I got the second floor. So now I get to hear a buffalo jump around in the room above me. Today (September 26, 2011) I went to... More

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allen davis, General Manager at Residence Inn Greenbelt, responded to this review
October 27, 2011

Mike, Thank you so much for your review and your repeat business. It is from reviews such as these that we can make sure that we are doing everything to make sure that our guests are happy and want to return. Your comments have been taken to heart and we have tasked our frontline staff is making sure that all... More

agk62679
Pennsylvania
Reviewer
3 reviews
4 helpful votes
5 of 5 stars Reviewed September 25, 2011

My extended family of 6 stayed at the Residence Inn for one night in a two bedroom suite and it was gorgeous. The room was very clean and the bed was hands down the most comfortable hotel bed that I've ever slept in. The staff was extremely friendly with every interaction, it seemed that they truly enjoyed their job and... More

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allen davis, General Manager at Residence Inn Greenbelt, responded to this review
October 27, 2011

We would like to thank you for commenting on your recent stay with us. It is from reviews such as these that we can make sure that we are doing everything to make sure that our guests are happy and want to return. We are glad that you had a wonderful experience and look forward to hosting you again on... More

Pippi_two
Raleigh, NC
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed September 18, 2011
1
person found this review helpful

Stayed here four nights while attending a conference in the area. Staff was efficient, although I did mention upon check-in that I was a "light sleeper" and asked for a quiet room. I was offered a choice of two rooms on the third floor. One was next to the laundry and across the hall from the elevator. I chose the... More

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allen davis, General Manager at Residence Inn Greenbelt, responded to this review
October 27, 2011

Thank you so much for your review and also for your honest opinion of your stay with us. We have taken your review and shared it with our staff members. We have also noted your comments about the age of the room. I would like to let you know that we are scheduled for a full renovation in November 2011.... More

LeftyWilbury
Boston, Massachusetts
Contributor
12 reviews
2 helpful votes
4 of 5 stars Reviewed September 12, 2011

We stayed at this hotel for one night on our way South. I have 4 young children, so finding a hotel that can accomodate us is important. We stayed in the 2 bedroom suite and the set up was perfect. Kitchen for us to store stuff from our cooler, good sized bedrooms, and two bathrooms. Nice small pool and free... More

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allen davis, General Manager at Residence Inn Greenbelt, responded to this review
October 27, 2011

Thank you for commenting on your recent stay with us. We are very honored that we provided you a good value for you and your family as your travelled through the area. We are glad that you had a wonderful experience and look forward to hosting you again on your next drive through the area. More

jaym2u
Boston
Senior Reviewer
8 reviews
2 helpful votes
1 of 5 stars Reviewed August 30, 2011
1
person found this review helpful

I had stayed here previously and although not overly impressed with the condition (aging look; bathroom needed remodeling; faded, some staining on carpeting; etc.) of the 2BD upper floor unit we were assigned, I decided to stay here recently again. The location is fairly close to College Park and the Beltway Shopping Plaza. However, for this recent reservation, we arrived... More

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allen davis, General Manager at Residence Inn Greenbelt, responded to this review
October 27, 2011

Let me begin by thanking you for your review. It is honest opinions such as yours that let us know what we are doing well and where we need to correct to become a hotel that people want to return too. That having been said, I have read your comments and shared them with our staff members. Us not living... More

AllieDad
Queens, NY
Reviewer
4 reviews
12 helpful votes
3 of 5 stars Reviewed August 29, 2011

Stayed here for three nights with my family (wife and kids, 8 and 4). The area is not awful, but quite dull and a bit run down. Location is semi-convenient with Metro station only five minutes away, but it's the last stop on the green line, so trip into DC mall area still takes at least a half hour... not... More

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allen davis, General Manager at Residence Inn Greenbelt, responded to this review
October 27, 2011

Let me begin by thanking you for your review. Your opinion is highly valuable to us. This is the hospitality business and our staff members should be hospitable first and foremost. I am disappointed that some of our staff members made you and fellow guests feel unwelcome during our social meal times. We are using this as a training tool... More

Ms-Etiquette
Senior Contributor
22 reviews
15 helpful votes
1 of 5 stars Reviewed August 7, 2011

I recently visited family in the DC area and needed a place to rest for the night. I selected the residence inn to have enough space for my family of four. Overall, the look of the hotel was nice, (lobby; facade; pool area). Unfortunately, our room was horrible. The carpet was unraveled between the bathroom and bedroom, the sofa bed... More

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allen davis, General Manager at Residence Inn Greenbelt, responded to this review
October 27, 2011

Thank you for writing your review and giving an unbiased opinion of our hotel. You opinion has been heard and we would like to let you know that we hear you loud and clear. We have upgraded our breakfast service and once the lobby is renovated in November we shall be using china and silverware for all our meal times.... More

EVA1LOVE
New York City, New York
1 review
1 helpful vote
5 of 5 stars Reviewed July 4, 2011
1
person found this review helpful

I love this hotel! Service and everyone was Amazing! I will def. stay here again and will continue to look for this chain wherever we go! The suite was perfect! The complimentary breakfast was also good... The pool although small was just right as we were out most of the time... Thank you so much for making our stay so... More

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allen davis, General Manager at Residence Inn Greenbelt, responded to this review
October 27, 2011

Thank you for writing your review and giving an unbiased opinion of our hotel. We have read your review and are glad that we made a positive impression that makes you want to return. Thank you once again and we look forward to hosting you the next time you are in the area. More

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Residence Inn Greenbelt Also Known As

  • Greenbelt Residence Inn
Address: 6320 Golden Triangle Drive, Greenbelt, MD 20770

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