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Residence Inn Greenbelt

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6320 Golden Triangle Drive, Greenbelt, MD 20770
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1 room 1 adult
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Residence Inn Greenbelt
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152 Reviews from our TripAdvisor Community

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Jackson, Mississippi
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed in Greenbelt/College Park area several times, but this was my first time at this hotel. The furniture and interiors of the rooms are a bit dated, but are comfortable and clean. Staff was very friendly, and was very willing to work with some of my colleagues who were dealing with the possibility of having to stay extra days... More 

Helpful?
Thank wxinms1
Wendy W, Manager at Residence Inn Greenbelt, responded to this review

Good morning! The next time you're in the Greenbelt/College Park area we'd be delighted to have you back with us again. Our entire team stayed flexible and worked around the clock to weather the "Blizzard of 2016" so it's encouraging to know that you and your colleagues were well taken care of :) I'd also like to personally apologize for... More 

Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed November 14, 2015 via mobile

Okay so I could deal with the dated interior, but bedsheets that are not clean (someone else's hair is just unacceptable), and the phone ringing at 11pm to ask me if I need a wake up call is just ridiculous! If I needed a wake up call, that was it! I'm a Marriott Gold member, but will not be coming... More 

Helpful?
Thank PapaKnarb
Wendy W, Manager at Residence Inn Greenbelt, responded to this review

Thank you for taking the time to complete a review of our hotel on Trip Advisor. Albeit not the glowing report we strive to merit, I appreciate you making us aware of your concerns. I'd like to personally apologize if we failed to meet our mark on this particular trip. I can understand how this would not make for the... More 

Bowie, Maryland
1 review
5 of 5 stars Reviewed October 28, 2015

The management team and staff was simply outstanding. They were professional, courteous, competent and responsive.They made our long-term stay especially positive and enjoyable. The rooms were very large, clean and full of amenities. The free full-breakfast each morning was a huge hit and certainly a convenience for our family. Conveniently located near several major highway provided easy access to many... More 

Helpful?
Thank Kevin H
Wendy W, Manager at Residence Inn Greenbelt, responded to this review

For someone that had been staying with us since February, you're the perfect person to write a review on our hotel! We miss you and the entire family already! Hoping the transition has been a smooth one but please know that you're more than welcome to come back and stay with us anytime...don't be a stranger! Best regards, Wendy More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 22, 2015 via mobile

The staff at this Hotel were great, especially Windy. They made our stay very enjoyable. The rooms were very large and clean. They provided shuttle pickup from the rail service to and from DC. They provided a full breakfast which was great for the start of our visit of the Capital.

Helpful?
Thank Larry H
Wendy W, Manager at Residence Inn Greenbelt, responded to this review

Hello! Thank you so much for taking the time to write a review on our hotel - I always appreciate the kind words after the fact. It's encouraging to know that you enjoyed all that our nation's capital has to offer during your visit with us! Please know that you're more than welcome to come back and visit anytime... Best... More 

Bethesda
1 review
2 of 5 stars Reviewed October 22, 2015 via mobile

Residence inn has very clean rooms however the GM Mr. Davis seems to be very rude and racist to his own kind along with Mr. George there was a little boy about 8yrs old I always see him pick at when he want to just simply wanted to get something to eat on the days they serve food. I would... More 

Helpful?
Thank Tamika B
Wendy W, Guest Relations Manager at Residence Inn Greenbelt, responded to this review

Dear Tamika, Thank you for your recent visit at the Greenbelt Residence Inn. We strive for continuous improvement and therefore rely upon guests such as you to let us know where we could have done better. Please feel free to contact me directly at 301-982-1600 ext 7601 to discuss your concerns further as this goes against the very nature of... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 7, 2015

This hotel has beautiful rooms and is in a great location for visiting Washington DC. There was a lifeguard at the pool, they have a BBQ area for the guests use and a great area/building to socialize in. The only reason that this hotel did not get a better rating is that while I was staying there someone keyed my... More 

Helpful?
Thank Monica H
Wendy W, Manager at Residence Inn Greenbelt, responded to this review

Good morning Monica, Thank you for taking the time to complete a review of our hotel on Trip Advisor. I appreciate the kind words about our hotel and all the amenities we have to offer! Please feel free to contact me at any time via email wendy.wilson@hhmlp.com or 301-982-1600 ext 7601 so that we can further discuss the concerns about... More 

1 review
5 of 5 stars Reviewed September 24, 2015 via mobile

They are awesome here. They let us check in hours earlier since half the family arrived early and it was fourth of July weekend. They also gave us options on what type of rooms we wanted. They were extremely hospitable. My comforter did have a whole in it and they brought me one straight from the dryer. Only real thing... More 

Helpful?
Thank Leslie W
Wendy W, Manager at Residence Inn Greenbelt, responded to this review

Hello, Thank you so much for going back and taking time to complete a Trip Advisor review for our hotel. Better later than never and I'm happy that the staff was gracious to accommodate that holiday weekend! Please know that you're more than welcome to come back and stay with us anytime between fireworks displays as well... :) Come back... More 

Hyattsville, Maryland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 3, 2015 via mobile

I've stayed at this hotel many times and for the price you can not find a better hotel with nothing but suites. Similar to apartment style rooms and very nice. Full refrigerator and freezer, nice bathrooms, best part is the living room area and bedroom. When ever I need a close get away this is one of my options every... More 

Helpful?
Thank brodymcrae
Wendy W, Manager at Residence Inn Greenbelt, responded to this review

Thank you for choosing our hotel to celebrate all the special occasions! I sincerely appreciate the kind words and am encouraged to know that you think so highly of our hotel. Of course, we'd be honored to have you stay with us for the upcoming holidays and Valentine's Day too :) Please feel free to contact me directly via email... More 

Pittsburgh,Pennsylvania
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 24, 2015

This is my second time staying at this property and again I really enjoyed it. The front desk staff and management were outstanding. Mr Davis, Wendy, Lorie and Nakisha went above and beyond. I had some concerns about my reservations being that Marriott changed their cancellation policy, but Mr. Davis, Lorie and Wendy assured me that everything would be taken... More 

Helpful?
Thank pghcutie72
Wendy W, Manager at Residence Inn Greenbelt, responded to this review

Thank you for sharing such great feedback about your visit with us! I'm glad to know that everyone from the top down the line took good care of you while you were in town. I am continually amazed at how many people read our Trip Advisor reviews before deciding to come stay at our hotel and it is because of... More 

Laurel, Maryland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 18, 2015 via mobile

I moved to the Residence Inn Greenbelt from the Embassy Suites near Georgetown to be closer to my classes. The Residence Inn is a completely acceptable place to stay if a quick commute to the New Carrolton or Greenbelt areas are a priority for you. The rooms are kept clean by the housekeeping staff, and the front desk was always... More 

Helpful?
1 Thank Morgan S
Wendy W, Manager at Residence Inn Greenbelt, responded to this review

Thank you for taking the time to provide us with your feedback on Trip Advisor. Although it's a bit tough to compare Greenbelt to Georgetown, we will do our best to exceed your expectations should you plan a return trip to the Washington, DC area! Our entire team is dedicated to making sure you're comfortable and have everything you need... More 

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