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Residence Inn Greenbelt

3.0 of 5 6320 Golden Triangle Drive, Greenbelt, MD 20770
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Certificate of Excellence 2014
Residence Inn Greenbelt
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Residence Inn Greenbelt
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133 reviews from our community

Traveler rating
    61
    44
    12
    9
    7
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50
13
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39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moses Lake, Washington
Top Contributor
70 reviews 70 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Smell of sewer coming from my dish disposal Everyday there was a smell cooked shrimp or seaweed in the hall, stairwell and creeped in my room YUCK I asked for no service in my room at front desk, still had service staff enter my room unwanted I asked for a door tag to hang to alert staff I did NOT... More 

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Top Contributor
105 reviews 105 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We always stay here when we come for Winterfest at the University. The rooms are always clean. It is nice having a full kitchen in the suites. Between prelims and finals my son can rest while I do work. Great location. There many restaurants and stores close by and it is a short drive to the University.

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Wendy W, Manager at Residence Inn Greenbelt, responded to this review

Thank you for taking the time to provide us with a Perfect score on Trip Advisor! It is encouraging to know that you spent Winterfest with us. This is an annual event at the University of MD that draws a lot of swimmers! I'm appreciative that you chose our hotel. It is important to relax in between the prelims and... More 

Harlingen, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is by far one, if not the best Residence Inn hotels around the country. The staff is extremely polite and helpful and the manager Allen Davis should be running the entire chain. Thanks for everything.

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Wendy W, Manager at Residence Inn Greenbelt, responded to this review

Wow! Thank you for sharing such nice words... With the help of a loyal team of associates, Allen Davis continually manages to raise the bar and is truly a General Manager to be commended! We pride ourselves on "practicing what is preached" and he sets a great example for the entire chain. We do hope to see you again soon... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here with family Christmas week. It was very close to the temple. Very courteous front desk staff. Rooms very spacious and clean. Also, full kitchen with stove and refrigerator. Wendy the Manager was very helpful we asked for an extra hour for checkout and they said no problem at all. We visit Greenbelt at least once a year... More 

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Wendy W, Manager at Residence Inn Greenbelt, responded to this review

Thank you so much for taking the time to send such complimentary feedback about your stay with us! We do our best to make sure that you're comfortable and I'm glad our team took good care of you and were able to honor the late check out request. By all means, the next time you're back in the Greenbelt vicinity,... More 

1 review
5 of 5 stars Reviewed December 26, 2014 via mobile

I stayed here with my children during Christmas week. I was not so well received at the check in counter in the beginning, but I later received help from the staff who apologised for any inconvenience caused and even gave discount on the room. Lorie, one of the staff members, did an excellent job of making sure that our stay... More 

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Wendy W, Manager at Residence Inn Greenbelt, responded to this review

Thank you for spending the holidays with us at the Greenbelt Residence Inn! It is encouraging to hear that Lorie and our entire staff provided the level of customer service that would make your visit a fantastic one. I will be sure to recognize her for taking ownership of a disappointing first impression and leaving you with a positive memory.... More 

Ocean City, New Jersey
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 23, 2014

Very nice accommodations. Wanted to stay somewhere close to University of Maryland for swim meet. Room was spacious. Trendy. Had king size bed with sectional couch with pull out and desk. Also, full kitchen with stove and refrigerator. Room was clean. Was able to precook meals for late night. Only issue I had was when want t go to lobby... More 

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Wendy W, Manager at Residence Inn Greenbelt, responded to this review

Hello, Thank you for staying with us at the Greenbelt Residence Inn while you were in town. From what I understand, there were many early mornings and a lot of exceptionally strong swimmers this year at the competition! I appreciate you taking the time to provide us with your feedback and choosing our hotel for the occasion. I'm also glad... More 

Clayton, North Carolina
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 28, 2014

I booked this hotel because I stayed here last year and enjoyed the accommodations. This time I had a studio room with a fire place, which I thought was a nice touch. -Minor issue: The room however needed some touch up work. There was a crack in the sliding closet door mirror and it kept coming off the track and... More 

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Lawrenceville, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

We loved everything about this Hotel! It was clean, the breakfast buffet was tasty, the drive to Washington D.C was less than 15 minutes, there is a TGI Fridays within walking distance and it was very comfortable, all for a reasonable price for a Friday night stay. We would definitely stay here again if we decide to go back to... More 

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Marietta, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed October 21, 2014

Really enjoyed staying at this hotel. I've never stayed at a hotel like this before and it was nice. The price was great to for the location. Friendly staff, mostly clean (hair on the floor of the bathroom) breakfast was good. Over all a great stay. I highly recommend staying at this hotel!!!

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Constant Traveller
Top Contributor
254 reviews 254 reviews
132 hotel reviews
288 helpful votes 288 helpful votes
4 of 5 stars Reviewed October 17, 2014

It's hard to turn-around a negative customer experience, but this Residence Inn managed to do it pretty nicely. So let's hit the negatives first, sort of to set the stage for you, and then tell you why I like this hotel. As far as Residence Inns go, this hotel is smallish — I'm guessing 100 rooms — located on the Beltway... More 

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Allen D, General Manager at Residence Inn Greenbelt, responded to this review

Dear; An Average Facility, Thank you very much for the kind words. I have already addressed the carpet and the market. We will continue to work on the items that were not up to your expectations. We look forward to your return. Regards, More 

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Additional Information about Residence Inn Greenbelt

Address: 6320 Golden Triangle Drive, Greenbelt, MD 20770
Location: United States > Maryland > Greenbelt
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Greenbelt 3*
Number of rooms: 120
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Also Known As:
Residence Inn Greenbelt Hotel Greenbelt
Greenbelt Residence Inn

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