We discovered the Riverside several years ago and have been back at least three or four times a year since. Staff is always nice and friendly. The rooms are somewhat outdated, but clean. Price is very reasonable. It is in a great location, convenient to restaurants, shops, and amusements. The large lobby, with fireplace for cozy winter chats, is a... more

It's right in the middle of town. Just park and walk. A little hard to get out of the parking lot when a lot of traffic. Beautiful, rustic lobby with friendly staff. I hope they replace the carpet soon. The place is old but clean. more

Check in was fast and easy - When we got up to our room on the 3rd flr rm 302 we were very disapointed the room was small only bed and 2 dressers 1 had tv on it and 1 had fridge on it only had 1 chair no table no in rm coffee no clock-next day went down and... more

Myself & 3 friends stayed at the motel for 3 nights whilst on vacation from England, On arrival the member of the motel staff who checked us in was most friendly couldn't be more helpful. But then it was downhill from then on. The rooms were quiet run down but were clean which is most important. It is in a... more

Across the street from this hotel is some sort of scary roadside tourist show, but that can't compare to our room with the butterfly on its sliding glass door! This hotel was like Disney's Tower of Terror! My daughter and my husband went into the a door, which we thought was the front door, to make a reservation for the... more

We decided to take a spur of the moment trip to Gatlinburg this past weekend. Since it is off season, we didnt really worry about making reservations ahead of time. Instead we picked up one of those coupon books at the State Line Welcome Center. We chose the Riverside Motor Lodge, big mistake. The hotel was built in 1926 and... more

We left our first hotel to go to this one. It was GREAT! The beds were soft and the staff was very nice and polite. We are going back in December and this is where we are going to stay. You won't be sorry if this is the place you choose. They have an indoor heated pool my kids loved.... more

The location of the motel is great. Right in the heart of Gatlinburg. They have nice rooms, a little small, but that is what i like. The employees (well i won't say all of them) were a bit on the snuddy side. They were'nt mean, but they were like statues. But I do recommend this motel. Thanks. more

I've been going to the Smokies for many years now. My parents and I have stayed at the Riverside for the majority of those years and I really like the place. It's right in the middle of town, yet you can also have a room on the backside that faces the Pigeon River; the quieter side of Gatlinburg. It's one... more