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All 86 Gatlinburg hotels

Smokyland Motel

727 Parkway, Gatlinburg, TN 37738 (Formerly Quality Inn)
Hotel amenities
Smokyland Motel

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Ranked #62 of 86 hotels in Gatlinburg
A recent review
3 of 5 stars Reviewed January 19, 2014
canmom1208 Gardendale, Alabama
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62 people have reviewed this hotel

Traveler rating
    10
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    11
    11
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Bluefield, West Virginia
1 review
1 of 5 stars Reviewed March 12, 2014

We stayed at smokyland over the weekend. We wanted a hotel in walking distance to the shops and we got it, but location is not everything When we got there there was no one at the front desk, after reading a small sign on the abandoned door we had instruction to drive a block down the street to a different... More

Was this review helpful? Yes 1
Suzanne J, Manager at Smokyland Motel, responded to this review

I'm so sorry for the confusion during your stay. We have shortened hours during our slow season and the main phone number to Smokyland is forwarded to it's sister property when it is closed. We have been making improvements on the property, there is a ramp that had the foundation crack last week making it unsafe to walk on so... More

Gardendale, Alabama
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 19, 2014

We stayed here for two nights right after Christmas. The hotel is older, but clean. The location is fantastic. Two problems will keep me from staying here again. One, we were in a room on the lower level and the dumpsters are located right outside the windows. I think it was room 110. Well, the garbage was picked up each... More

Was this review helpful? Yes
Walter Y, General Manager at Smokyland Motel, responded to this review

Thank you for your review we recognize that the trash removal may be a little noisy and we apologize. The parking issue we make sure our guests display passes to ensure our guests enjoy the privledge . We are very happy that you enjoyed our rooms and location I can assure you that I will promise there will be more... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 1, 2014

This is an older hotel, but it is clean. They were actually doing some painting and other renovations while I was there, so they are taking care of the place. This is next door to the Shoneys on the parkway, so you can park at the hotel and walk to everything. That's nice because traffic can be tough sometimes. I... More

Was this review helpful? Yes
Trussville, Alabama
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 7, 2013

Great choice! I was a little concerned at first because I am very picky about where I stay and the room. I usually stay at "another" chain hotel that is way more expensive, but decided to try something different at a lesser price. The room was clean, bigger, bathroom was wayyyyyyy larger, we had a jacuzzi in the room by... More

Was this review helpful? Yes 2
Greer, South Carolina
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 27, 2013

A visit to Smokyland is unique. Granted the property is worn. You cannot hang your clothing with your own hangers due to the configuration of the closet rod. The ice machines are turned off during the winter period, although we were offered a rebate on ice purchases. Be advised to get up early for your bath or you may be... More

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Tennessee
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 24, 2013

Last week my wife and I stayed a couple of days in Gatlinburg and we were pleasantly surprised by the accommodations at the Smokyland Hotel. The room was very clean and the bed was comfortable. The staff there was very helpful and professional. It is not a new modern hotel with all the amenities, but the great location was within... More

Was this review helpful? Yes 2
Walter Y, General Manager at Smokyland Motel, responded to this review

Thanks for commenting. The location is definitely a major selling point for Smokyland and it is usually sold out on the weekend. More

north ga
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 9, 2013

Driving through Gatlinburg, took a chance on this motel. Great location, price was reasonable. Room was clean, bed was relaxing. Not a fancy room but comfortable. Really enjoyed the balcony that overlooked the parkway. Will definately stay here again.

Was this review helpful? Yes 5
Walter Y, General Manager at Smokyland Motel, responded to this review

And we are glad you took a chance, too. Come back and stay with us again at Smokyland Motel in Gatlinburg. Thanks for commenting. More

YORK,SC
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2013

I made reservations months ahead and got worried when rates was so cheap . I then started to read reviews and really got worried. I almost called and canceled . I thought what the heck i will take my own lysol and clorox wipes. Folkes i'm glad i kept reservations. I have stayed in alot of hotels over the years... More

Was this review helpful? Yes 4
Walter Y, General Manager at Smokyland Motel, responded to this review

Thanks! We are very glad we could successfully meet and exceed your expectations. Come back and stay with us again soon st Smokyland in Gatlinburg. And thanks for taking the time to write! More

Genoa City, Wisconsin, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 14, 2013

you better pack ear plugs and a sleep mask! We stayed 3 nights, and each morning between 4 am-5 am the garbage truck came and dumped a dumpster, that obviously was behind our room (frosted glass, so can't see out of that window, but sure could hear the dumpster being beat against the asphalt). The view from our window, was... More

Was this review helpful? Yes 1
Walter Y, General Manager at Smokyland Motel, responded to this review

Thanks for taking the time to comment. We are sorry that your experience did not meet expectations. Please note, however, that the demolition work next door was temporary. We hope you will come see us again at Smokyland. More

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Additional Information about Smokyland Motel

Also Known As:
Smokyland Hotel
Smokyland Hotel Gatlinburg
Address: 727 Parkway, Gatlinburg, TN 37738 (Formerly Quality Inn)
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #62 of 86 hotels in Gatlinburg
Price Range (Based on Average Rates): $
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