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All 86 Gatlinburg hotels

Garden Plaza Hotel Gatlinburg

3.0 of 5 Resort   |   520 Historic Nature Trail, Gatlinburg, TN 37738 (Formerly Holiday Inn SunSpree Resort)
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Garden Plaza Hotel Gatlinburg
Ranked #76 of 86 hotels in Gatlinburg
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262 people have reviewed this hotel

Traveler rating
    38
    55
    44
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    77
See reviews for
82
57
5
16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
Media, Pennsylvania
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 12, 2013

This Hotel has been torn down. Don't think there is plans to rebuild anytime soon. We had stayed there a number of times through the years. It was dog friendly and a good place for us to stay with an easy walk downtown. Harder walk back to Hotel with hill. They were still cleaning up last August, 2012 from the... More

Was this review helpful? Yes 6
Pinson, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 4, 2012

My husband and I made our reservations for New Years 2011 in July for our 10th Anniversary. We arrived on December 28 with yellow tape surrounding this property. They have onsite security to assist you. We found out they were foreclosed on about a month before. Supposedly they notified all of those that had reservations however we were not notified,... More

Was this review helpful? Yes 8
North Myrtle Beach, South Carolina
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 16, 2011

Overall, an okay experience at the Garden Plaza Inn. Ive stayed in Gatlinburg many times, the walk from the strip was the worst part for me. We got there and had problems finding the office initially, and our room was out dated and worn down. We got the room for about $60 a night and it could have been a... More

Was this review helpful? Yes 1
Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 10, 2011 via mobile

A long time ago this place was ok. But now one of the buildings is totally closed it is falling down the room smelled like it had been closed up for years. They moved us to another room after seeing it I told them I wanted my money back they refused. I left and stayed at the rivers edge motel... More

Was this review helpful? Yes 4
Columbia, South Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed November 9, 2011

I took my kids & dog to Gatlinburg for my daughter's b-day & Halloween. I was leary of reserving on-line b/c of bad reviews so I ck'd it out for myself. As I read in reviews the front & side bldgs are closed. The front desk clerk was friendly. She offered me the chance to see sev. rooms & indoor... More

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tennessee
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 22, 2011

Reservations were made for us without consulting www.tripadvisor.com. The hotel looks nothing like the photos listed. The front building that faces the road is deserted and has "no trespassing" signs on all the doors and windows. We ended up on the 8th floor of the back building that is in use and we asked if there was a room on... More

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Kennesaw
2 reviews
4 of 5 stars Reviewed October 20, 2011

I think the rooms are mostly clean. They have a great staff (especially Sheena)!! I love that my dog can stay here too and the indoor pool/spa! I have seen a baby bear, which was my 1st one to see. I stay here every time that I am in Gatlinburg.

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Lewisburg, Tennessee
1 review
1 of 5 stars Reviewed October 17, 2011

Do not stay here. Stayed at this hotel a few years ago and it was okay, came to Gatlinburg for a short weekend trip to find this place is a nightmare. Most of the hotel is shut down and for sale, the only thing operating is one tower of the original hotel. We canceled our reservation and luckily found a... More

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Knoxville, Tennessee
Contributor
14 reviews 14 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed October 17, 2011

I do not like writing negative reviews, but I feel as a service to the community I should add my experience to the pile. I gave this hotel a chance because I got a great "deal" from a travel site. Well, you get what you pay for. The woman that was working the front desk was a helpful, delight. It... More

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1 review
5 of 5 stars Reviewed October 14, 2011 via mobile

My husband and I surprised our two children (7 & 4 yrs) with a night in gatlinburg ( live an hour away) we chose this hotel for the indoor pool for the kids. Our room window faced the pool @ which I was a bit worried due to the lights from the pool. Honestly it was not a problem w/... More

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Additional Information about Garden Plaza Hotel Gatlinburg

Address: 520 Historic Nature Trail, Gatlinburg, TN 37738 (Formerly Holiday Inn SunSpree Resort)
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Garden Plaza Hotel Gatlinburg 3*
Also Known As:
Garden Plaza Resort Gatlinburg
Garden Plaza Gatlinburg
Garden Plaza Hotel Gatlinburg Tn

58 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#7 Top resorts Hotel in Gatlinburg
Hotel Class
Official Description (provided by the hotel)
The Garden Plaza Hotel in Gatlinburg, TN is conveniently located on Historic Nature Trail with many area attractions nearby, including the Great Smoky Mountains National Park, Ripley's Aquarium of the Smokies and shopping in Gatlinburg's quaint downtown area. Comprised of 2 buildings, this pet-friendly hotel in Gatlinburg features two indoor pools and two whirlpools. A complete hot breakfast is included in your room rate. Hotel amenities include guest laundry facilities, a fitness center, free high-speed wireless internet access and cocktails at Sade & Dora's Lounge (Thu - Sat). Personal services at The Garden Plaza in Gatlinburg include an ATM, concierge services and a safe-deposit box at the front desk. ... more   less 
Number of rooms
306

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