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The Highlands Condominium

855 Campbell Lead, Gatlinburg, TN 37738
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Certificate of Excellence 2014
The Highlands Condominium
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The Highlands Condominium
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256 reviews from our community

Traveler rating
    173
    62
    15
    4
    2
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130
71
1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Highlands Condominium
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Gainesville, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 30, 2014

We stayed for our first time at The Highlands for 5 days in July. The first thing I saw when we walked through the door was the amazing view from our porch-a grassy green flat mountain top area with a panoramic mountain view. Needless to say, I was sold on that alone. Our unit 413 seemed to be well maintained... More 

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Evington
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 19, 2014

We stayed in a recently renovated 1bedroom condo #409. It was very obvious that the owners put a tremendous time and energy into the up grades. The view was amazing. We would definitely stay there again. The condo was close to downtown Gatlinburg as well as Pigeon Forge.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

I recently decided to book this place after viewing their website & seeing the 4 night deal they had. We ended up staying 5 nights. The extra night was only $100. I could not be more pleased. The service was terrific, the unit was very nice with an outstanding view of the mountains. It was a very convenient location with... More 

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Was this review helpful? Yes 1
Port Washington, Wisconsin
1 review
5 of 5 stars Reviewed August 9, 2014

This was our first time staying at Highlands Condominiums and we were not disappointed. The condo was beautiful and the view was incredible. I spent most of my time on the balcony looking out onto the mountains. Everything we needed was in the condo. All we needed to do was buy our groceries. I look forward to going back soon.

Review collected in partnership with this hotel

Was this review helpful? Yes
Port Washington, Wisconsin
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 9, 2014

First time in the Smokies. My wife booked the place based on pictures showing the view (room 702). We were not disappointed. Access is on the Gatlinburg Bypass so you don't have to deal with traffic. You have a pretty clear view of Gatlinburg and Mt. Leconte. Eating breakfast out on the ample-sized balcony was a fantastic start to each... More 

Was this review helpful? Yes 1
Newburgh, Indiana
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 9, 2014

This location was perfect for us but would not return due to our issues. Check in was at 3pm and we arrived at 4:15 to find our condo not done being cleaned and without a working A/c. Staff called A/c company and we return at 9pm to our condo with a/c working. Upon going to bed in the upstairs loft... More 

Was this review helpful? Yes 3
Mike W, Manager at The Highlands Condominium, responded to this review

Thank you for taking time to review our property. We value the opinions of our customers and we apologies that we did not meet your expectations. More 

Allardt, Tennessee
1 review
5 of 5 stars Reviewed August 8, 2014

We have enjoyed The Highlands for many years. Many happy memories have been made here. We have stayed in several of the units over the years depending on how many family members we bring with us. We particularly like 107 as it is one of the few units that exits directly to the pool area. It is well furnished and... More 

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West Bend, Wisconsin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 7, 2014

We stayed in unit 102-Wonderful place to stay. I loved the condo and the view was perfect, just what I needed for vacation. Everyone was very helpful. Pool area was well kept. We would definitely stay here again and recommend this to anyone!

Review collected in partnership with this hotel

Was this review helpful? Yes
Nashville, Tennessee
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 2, 2014

We recently stayed in unit #107 for a family vacation. While the condo did appear clean it was in desperate need of updating. Both of the bathroom were wallpapered and the wallpaper was literally coming off the walls. Not small sections but large blocks of it. Would not recommend this property.

Was this review helpful? Yes 2
Mike W, Front Office Manager at The Highlands Condominium, responded to this review

We apologize for your recent stay with us at The Highlands. We are working on removing the wall paper from that particular unit. More 

Saint Louis, Missouri
1 review
1 of 5 stars Reviewed July 29, 2014

As soon as we entered the condo, we were overpowered by the smell of bleach (too bad that didn't coincide with the place being so well cleaned). The smell was so bad it was burning our eyes, so we left and returned a few hours later, it was tolerable. The bathroom/shower area is smaller than a hotel (the shower stall... More 

Was this review helpful? Yes
Mike W, Manager at The Highlands Condominium, responded to this review

We are very sorry you had a unpleasant stay with us. Had you notified the office, these issues could have been taken care of during your stay. More 

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Additional Information about The Highlands Condominium

Address: 855 Campbell Lead, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $$
Number of rooms: 77
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Also Known As:
The Highlands Condominium Hotel Gatlinburg

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