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All 53 Gatlinburg accommodations

The Highlands Condominium

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855 Campbell Lead, Gatlinburg, TN 37738
Hotel amenities
The Highlands Condominium
Certificate of Excellence 2014
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258 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in Unit 505 which is in the newest phase of the property and enjoyed our stay immensely. The unit was decorated very well and was so comfortable and clean. The fireplace was so romantic and the oversize tub with jets made for a fun new year's celebration complete with champagne. We had a Ford F150 so had no... More 

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Hammond, Louisiana
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I can't say enough bad things about this place. The walls are paper thin, you can't get clean linens, bathtub in the bedroom you can run into, outdated rooms, and can't ahold of anyone at the office. Had to call the police to get a situation resolved. Stay some place else!!

Was this review helpful? Yes 1
Mike W, General Manager at The Highlands Condominium, responded to this review

We are sorry that your stay wasn't enjoyable. We always want to make sure our guests are happy. Our office is closed on Holidays so our employes can spend them with their families. But we always post emergency numbers in case of problem. Sincerely, The Highlands Management More 

Long Beach, New York
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Where do i start...like ive read other reviews the view is Perfect.. beyond words, unit was beautiful & clean unlike other reviews, i really felt at home, big kitchen,washer & dryer.and we all loved it, only Problem is getting up there. People please why if you know families are coming to Highlands from all over the country, why not put... More 

Was this review helpful? Yes 1
Mike W, General Manager at The Highlands Condominium, responded to this review

We are glad that you enjoyed The Highlands and sad that you were not using the Gatlinburg By-Pass. This is a road that was built to take people directly to the Great Smoky Mountain National Park. We are very fortunate to be just .3 mi. From the only exit off the By-Pass. Please come see us again and take the... More 

Alabama
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 1, 2014

The view is great - but that's about all that is great. We arrived during office hours. Note on office door said "back in a few minutes". Ten minutes later, when the desk guy arrived he got out of his car carrying a plunger!!! When I made reservations I made it very clear that my previous trips to Gatlinburg were... More 

Was this review helpful? Yes 3
Mike W, Manager at The Highlands Condominium, responded to this review

We are very sorry that this guest did not receive what he thought he was getting.Due to the fact that he went through a third party booking agency there must have been some miscommunication. We do have different floor plans where some condos have washer/dryer and some do not. It's our goal to make sure all guests are happy and... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 30, 2014

The views are spectacular and unmatched. The kitchen is well-equipped. There is plenty of space based on whichever unit you rent. On our recent visit there were three (3) things I would recommend the management check into: 1.) The landline phone did not always work. Our friend could not get though and was told it was because of a power... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Mike W, General Manager at The Highlands Condominium, responded to this review

Thank you for your input it is so valuable to us as a management team. We will attend to the items you mentioned. And please let us know about anything you may have an issue with while you are here so we can do something about it.We do have emergency numbers posted on the front window of the office. Again... More 

Bowling Green, Kentucky, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2014

I believe this was our fourth stay in the Highlands Condos. Every stay has been a great experience. The views of the mountains are fantastic, and the condos are very modern with all the amenities, very well-kept, and really do feel like home. It has always been very quiet. No where else we could stay would give us the value... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Maryville, TN
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 7, 2014

We spent 2 nights in unit 413 which is a one bedroom condo with a patio overlooking Gatlinburg and Mt. LeConte. This a beautiful, nicely furnished and well decorated unit. There is a nice grassy lawn off the patio where you can occasionally see wildlife. We only saw wild turkeys this trip, but on previous stays we have seen a... More 

Was this review helpful? Yes 1
Kentucky
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 6, 2014 via mobile

This was our second visit to Highland Condos. We were here last year also. We stayed in #405. Did not like it as well as the one we had last year. I would rather not have the whirlpool tub and have a little more bathroom space. We have stayed in one with and one without. The bathroom is tiny with... More 

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Miami, FL
Contributor
17 reviews 17 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

This was my 2nd visit to Gatlinburg and this is my number one choice of lodging. Being right off the bypass is invaluable at peak leaf peeping time. The condos are nice and have a great view. I preferred the view last year better, but still, I'm not complaining. I love to have a kitchen and the condos have a... More 

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Gardiner, Maine
Top Contributor
135 reviews 135 reviews
11 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed November 2, 2014

We enjoyed everything about our four nights at the Highlands. The views are incredible (we were in unit 802), it's very peaceful and far from the noise of Gatlinburg or the clutter and chaos of Pigeon Forge and the units very roomy. There's plenty of wood to have a fire, and the balconies are large enough to easily accommodate a... More 

Was this review helpful? Yes 1
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Additional Information about The Highlands Condominium

Address: 855 Campbell Lead, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $$
Number of rooms: 77
Also Known As:
The Highlands Condominium Hotel Gatlinburg

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