I though the Edgewater Hotel was very nice for the price. The location was great and we were able to walk everywhere in town. The bathroom was very small, but adequate. The elevators were very slow as others have commented on. I think I would request a creek side view next time, because the mountain side is not much of... More

My husband and I stayed at The Edgewater Hotel on October 28, 2011. The parking garage is very low, damp and the parking spots are extremely tight. We were driving a Honda and had to pull back and forth to get the car out of the space, once it filled in with other cars around us. I'm thankful we didn't... More

As I am writing this review, we are in the process of checking out three days early. Currently, there is a convention being held at this hotel. Last night the members of this convention stayed up all night and partied in the hallways and rooms with loud music. No staff or anybody associated with the hotel assisted in getting these... More

I have never stayed at the edgewater before, but i am really glad i did this time!!! My husband and i were on our anniversary during our stay and had a blast. The hotel is right in the middle of gatliburg so we didnt even have to ride the trolley. The only bad thing i could say about this hotel... More

We had a room with two queen beds. The room had a microwave, small refrigerator, and a coffee maker. The coffee maker worked but was very slow. They give you one pack of regular coffee per day. I went to the front desk and was able to pick up some extra coffee packs. The room was clean. There was some... More

Upon arrival, the two women behind the reservation desk were very rude! I ask about some of the attractions in Gatlinburg and they didn't seemed to want to deal with me.They were very unfriendly.! We have stayed at this hotel twice before and have had a great time and the people working there were so nice! The breakfast there has... More

This was my first time staying at The Edgewater. It was very clean. All the staff were very friendly and even helped us get discounted tickets to area attractions. The indoor pool was very nice. They have arcade games and snack machines for the kids on the same floor as the pool. The location is within walking distance to many... More

Room was clean, small bathroom. We had a balcony overlooking a small brook and the street, Mountain view from the room was nice. Only a short walk to the main road with all the stores and some restaurants. Our balcony door was broken, would not lock. We needed to ask for a cover for the air conditioner, ours was missing... More

This was my first time staying at The Edgewater Hotel. The rooms were clean and the beds comfortable. The location was in walking distance to many attractions. I had a very hard time parking in the parking garage due to the tiny spaces. If you have a compact car I guess you would be ok. The continental breakfast included waffles,... More