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All 91 Gatlinburg hotels »

The Edgewater Hotel

2.5 of 5
402 River Rd, Gatlinburg, TN 37738
Hotel amenities
The Edgewater Hotel
Ranked #31 of 91 hotels in Gatlinburg
3.5 of 5 stars 273 Reviews
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273 reviews from our community

What travelers say about this hotel
  • Continental breakfast(11)
  • Very clean(11)
  • Parking garage(7)
  • Main strip(7)
  • Hot tub(4)
  • Queen beds(3)
  • Pool area(3)
Traveler rating
    72
    90
    49
    34
    28
Only show reviews for Family (107) | Couples (72) | Business (19)
Date Rating
Irmo
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2012
1
person found this review helpful

We love staying at the Edgewater. The staff are very helpful and nice. Room are clean, breakfast is good.

Was this review helpful? Yes
joann001, Front Office Manager at The Edgewater Hotel, responded to this review
April 25, 2012

Thank you for your review regarding your recent stay. I appreciate all the positive comments you made and will pass them along to everyone. We look forward to serving you again when future plans bring you back to Gatlinburg. Kindest Regards, More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 22, 2012
1
person found this review helpful

I'm sitting here in my 8th floor room absolutely thrilled with the view of the majestic mountains and downtown Gatlinburg all in one sweep of a glance! I have 2 fireplaces (staff offered to start them for me - tonight 's low expected is 34 degrees! And it's April 22nd), 2 queen beds, a long business desk, 2 bathrooms, living... More

Was this review helpful? Yes
joann001, Front Office Manager at The Edgewater Hotel, responded to this review
April 25, 2012

Thank you for taking the time to write such an extensive review of the Edgewater. Your comments were very kind. I appreciate knowing you had such a positive experience. We will look forward to your next visit when travel plans bring you back to Gatlinburg. Kindest Regards, More

Florida/Cincinnati
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2012

We've stayed at the edgewater hotel just about every time we go to gatlinburg. It's very nice, clean right off of strip so no driving, just leave your car in hotels private parking garage. Riverside view is a must for beautiful views of everything. Don't pick mountin view that's only bad thing is views from that side. Best time to... More

Was this review helpful? Yes
See 8 more reviews by Beach0use for Gatlinburg
joann001, Front Office Manager at The Edgewater Hotel, responded to this review
April 30, 2012

Thanks for sharing your comments about the Edgewater. We appreciate your patronage, and look forward to your next visit. Best Regards, More

Asheville, North Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2012

We stayed there about a year ago, my huband and I and our son. We loved the pool and hot tubs. The only thing is that you have to share with other guests but still ok. The hotel rooms were clean and very nice as well. There was a restaraunt there and we ate breakfast. I don't remember if it... More

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See 3 more reviews by Kristy L for Gatlinburg
Unionville, TN
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 15, 2012

Overall a decent hotel. No restaurant but many close by. Parking for large vehicles is a challenge.

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joann001, Front Office Manager at The Edgewater Hotel, responded to this review
April 30, 2012

Thank you for your comments regarding your recent stay. We hope you will stay with us again when you visit Gatlinburg and the Great Smoky mountains in the future. Best Regards, More

Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 14, 2012

The Edgewater Hotel in Gatlinburg, TN is one of those old reliables that can be counted on to provide a comfortable night’s sleep in a location that is one block away from the noise of the Parkway but still in the center of everything. We’ve been coming here for over twenty years and we’re never disappointed. It’s a good value.

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Tennessee
Contributor
19 reviews 19 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 9, 2012
1
person found this review helpful

I have been to Gatlinburg every year of my life, and I have never stayed in downtown Gatlinburg. It was so nice to stay downtown. The hotel is very clean and the rooms are very nice. I would suggest staying in a room with a river view, the mountain view was more of a parking lot view. Parking is included,... More

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See 7 more reviews by carrie831 for Gatlinburg
joann001, Front Office Manager at The Edgewater Hotel, responded to this review
April 18, 2012

Please accept our thanks for taking the time to give us your positive feedback regarding your recent stay at the Edgewater. We look forward to your next visit to Gatlinburg. Kindest Regards. More

Gainesville, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 10, 2012
1
person found this review helpful

Booked our room through a 3rd party because it was 30% off and definitely glad we didn't pay full price. The prices on their website start at $70 a night and that would be over paying for what you get. The last time we visited Gatlinburg we stayed at the Mictrotel, which was horrible, so this is a step up... More

Was this review helpful? Yes
joann001, Front Office Manager at The Edgewater Hotel, responded to this review
April 18, 2012

Thank you for your your review of the Edgewater. We appreciate your comments and we would appreciate your giving us another opportunity to serve you in a future visit to Gatlinburg and the Great Smoky Mountains. Kindest Regards, More

Phil Campbell
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 3, 2012

Love the hotel, location good, decent parking, need better breakfast not a lot to choice from unless you want waffles every morning. Has gotten a little pricey, but do love the motel and staff.

Was this review helpful? Yes
joann001, Front Office Manager at The Edgewater Hotel, responded to this review
February 6, 2012

Thank you for your review of the Edgewater. We appreciate your comments and look forward to serving you again when plans bring you back to Gatlinburg and the Great Smoky Mountains. More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed January 15, 2012

Thanks to staff and all for a wonderful vacation. We needed a vacation and boy did we get one! The free breakfast was exceptional and the service was great. The location of this hotel can't be beat as it is located just off the main street in town. The in room fridge and microwave unit helps out a lot. The... More

Was this review helpful? Yes
joann001, Front Office Manager at The Edgewater Hotel, responded to this review
January 16, 2012

Thank you so much for your kind words. I will pass along your comments to our staff. I know they will appreciate as I do, your positive feedback and your taking the time to review your stay. We look forward to your future visits. More

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Additional Information about The Edgewater Hotel

402 River Rd, Gatlinburg, TN 37738
Price Range: $

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The Edgewater Hotel
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