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All 86 Gatlinburg hotels

The Edgewater Hotel

2.5 of 5 Hotel   |   402 River Rd, Gatlinburg, TN 37738
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68%
Ranked #18 of 86 Hotels in Gatlinburg
A recent review
3 of 5 stars reviewed yesterday
LadyASanDiego San Diego
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533 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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English first
San Diego
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is located perfectly for walking to everything Gatlinburg has to offer. It is also sitting on a beautiful river that you can walk along. It is very tranquil and benches are placed along the path. The service was friendly and new guest are offered a cocktail in the lounge. The room was clean, but average and in need... More

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Mt. Juliet, TN
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is my second stay at The Edgewater Hotel. The location is great, as you can walk to everything on the main strip. The hotel elevators are extremely slow. The staff was very friendly. The breakfast included waffles, scrambled eggs, biscuits, donut holes, cereal, fruit, etc. The room was very quiet. They have a game room with snack machines that... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The room was average. The hotel seems a little outdated overall. The beds were very comfortable. The bathroom could have been better, but it was decent. The walls were kind of thin, and we could hear people in the other rooms so that was a little annoying when it was late at night or early in the morning. The breakfast... More

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Tampa, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Tucked a block off the Strip, peaceful environment with spacious rooms- nice view and helpful staff. Close proximity to all attractions and best of all the Smokies. Adequate breakfast is a plus. Overall a really nice place to wake up and go to sleep- security is nice- while playing with our planet!

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joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for your reveiw of your recent stay at the Edgewater. I appreciate your comments and am glad that your stay was enjoyable. We look forward to hosting a future visit when travel plans bring you back to Gatlinburg and the Great Smoky Mountains. Best Regards, More

Royal Tunbridge Wells, United Kingdom
Top Contributor
58 reviews 58 reviews
52 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for one night whilst passing through Gatlinburg. Our decision was based on the Trip Advisor reviews. Usually our stays mirror the TA reviews, but we were a little disappointed by the Edgewater hence our average assessment. Perhaps it was the tacky nature of Gatlinburg that influenced our opinion but it was not helped by the views of... More

Was this review helpful? Yes 1
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for taking the time to review your stay at the Edgewater. I appreciate your honesty in your comments and apologize for any inconvenience you experienced during your stay. I do hope that should you find yourself back in the Gatlinburg area, you would decide to give us another opportunity to host you. Sincerely, More

Murrells Inlet, South Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff was so helpful. The price was great and it was only a block over, which meant walking distance to downtown. The room was clean and really good sized with a balcony :) We'd totally stay here again. One side we noticed faced the water/ creek and the other faced the main down town area. I can't imagine you'd have... More

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joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing the Edgewater for your recent stay. Your positive comments are greatly appreciated. We look forward to your future stay when travel plans bring you back to the Gatlinburg area. Best Regards, More

1 review
5 of 5 stars Reviewed 2 weeks ago

A great value, not a fancy hotel, but very clean and comfortable, friendly staff, fun pool, and great location for a relaxing stay. Easy walking distance to loads of fun attractions and good food. Our favorite is the Aquarium which is a two minute walk from the hotel which follows beside the river and is lined with flowers and shady... More

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joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for taking the time to review your recent stay at the Edgewater. I'm glad your stay was pleasant and our staff was friendly and helpful. We look forward to hosting your next stay when you are back in the Gatlinburg area. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Perfect location! Close to everything, but away from noise of main strip. We parked in the deck and didn't move the car the rest of the weekend! Very comfortable beds, free beer/wine upon arrival. Nice pool/hot tubs. We had a great stay. Will stay again.

Was this review helpful? Yes 1
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing the Edgewater for your recent stay. We appreciate your comments and your patronage. We look forward to your future reservation when travel plans bring you back to Gatlinburg. Best Regards, More

Knoxville, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was nice. Great view and location within walking distance to all Gatlinburg shops and attractions. Benches by the river were a nice place to relax. Friendly staff and good continental breakfast. We will stay here again.

Was this review helpful? Yes 2
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing the Edgewater for your recent stay. We appreciate your patronage and your positive comments. We look forward to your return visit when you are next in the Gatlinburg area. Best Regards, More

Montgomery, Alabama
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked a king bed room on the river side. We were given a room on the 8th floor. The view of downtown Gatlinburg from the balcony was wonderful. The hotel is old, but the room/bathroom was clean and the bed was comfortable. The hotel is very close to all downtown attractions/restaurants - just walk across a parking lot and... More

Was this review helpful? Yes
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for reviewing your recent stay at the Edgewater. I'm glad that your stay was enjoyable and appreciate your comments. We look forward to hosting you again when travel plans bring you back to the Gatlinburg area. Best Regards, More

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Hotel Summarization (Beta)

What travelers say

  • Parking garage(6)
  • Very nice(6)
  • Very clean(5)
  • Pool area(4)
  • Free breakfast(4)

Additional Information about The Edgewater Hotel

Address: 402 River Rd, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Edgewater Hotel 2.5*
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