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All 86 Gatlinburg hotels

The Edgewater Hotel

2.5 of 5 Hotel   |   402 River Rd, Gatlinburg, TN 37738
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The Edgewater Hotel
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68%
Ranked #18 of 86 hotels in Gatlinburg
A recent review
4 of 5 stars reviewed 6 days ago
Derrick M Augusta, Georgia
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466 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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  • Any
English first
Augusta, Georgia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed in this hotel from April 7th through April 10th. This was our second time staying at the Edgewater and both stays have been fantastic. First off, you cannot beat the location. It is central to everything, and the views from the elevator overlooking the beautiful river are breathtaking. The staff at the front desk were very friendly and definitely... More

Was this review helpful? Yes 1
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for taking the time to review your stay at the Edgewater. We really appreciate your positive comments and appreciate your patronage. I will pass them on to our staff. We look forward to seeing you again in the near future when travel plans bring you back to Gatlinburg. Best Regards, More

Dayton, Ohio
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great location for downtown gatlinburg. LADIES bring your own hair dryer. There's are horrible !! Beds comfortable. Rooms are dated, but clean. We were near the pool. The pool stays open until 11:00pm and there was a lot of noise! If u have small children request to be away from pool. My girls had a hard time falling a sleep... More

Was this review helpful? Yes
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for reviewing your recent stay at the Edgewater during Spring Break. I apologize for any inconvenience you experienced due to your room placemen, and I will speak with our Maintenance Engineer to ensure that your concerns in the pool area and your room have been addressed as well. We hope to host your family again when you are... More

Atlanta
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed for 3 nights at the Edgewater and enjoyed the continental breakfast, indoor heated pool and the great view of town from our room. The beds were quite comfortable and the room was clean. We had a balcony big enough to have two chairs and a small table and each of us enjoyed sitting and enjoying the peace and... More

Was this review helpful? Yes
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for taking the time to post on Trip Advisor regarding your stay at the Edgewater. I'm glad your room was satisfactory and you enjoyed your view of the city. We appreciate all of your comments and look forward to hosting you again in the future. Best Regards, More

Knoxville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have stayed with you probably 5 times in the last 2 yrs, Started with our honeymoon, It isnt the newest or the most advertised, but if you want a conveinent place to stay with a friendly staff a great view, (stay streetside if possible). I highly reccomend the EDGEWATER, we arrived this yr for our aniversary and found 2... More

Was this review helpful? Yes 1
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for reviewing your stay at the Edgewater during your anniversary. Thank you for your positive comments and we appreciate being your hotel of choice for five years and look forward to being your hotel of choice for another five years! Best Regards, More

Princeton, Kentucky
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel with great staff. Walking distance from Aquarium and down town. Close to ober Gatlinburg tram. We will stay again. Kids loved the pool. Good free breakfast with your stay. Saw geese and ducks every morning swimming in the stream infront of the hotel. Loved our stay.

Was this review helpful? Yes
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for your comments regarding your recent stay at the Edgewater. I am happy that you enjoyed your stay and appreciate your patronage. We look forward to hosting your next trip to the Gatlinburg area. Best Regards, More

fordpower2424
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Rooms were clean with nice linens. The location is prime, and the balconies are great. The TV didn't have a very good picture, but no big deal. Staff was courteous. The rooms were nice and pretty well updated, especially when compared to other hotels in the Gatlinburg area. As long as price is competitive would definitely stay here again.

Was this review helpful? Yes 3
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing the Edgewater for your recent stay. Your comments are appreciated and we hope to see you again when travel plans bring you back to the Gatlinburg area. Best Regards, More

Mount Juliet, Tennessee
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed there just this weekend. We really were impressed. The location was great! The front desk staff were very helpful. The hotel was full according to the staff but it was very quiet. We will be back soon!

Was this review helpful? Yes 4
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for taking the time to review your stay last week-end. I am glad your stay was enjoyable. We look forward to your future visit in the next few months. Best Regards, More

Roanoke, Virginia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great motel! Been staying here around 5 years, nice indoor/outdoor pool, free breakfast is good variety with waffles, eggs, biscuits, cereal, juices and coffee. Very convenient to downtown Gatlinburg! They have stairs that you can walk down to the river and feed ducks, my daughter loves that!

Was this review helpful? Yes 3
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for your continued patronage to the Edgewater. We appreciate your comments and are glad you daughter enjoys feeding the ducks. They really are a treat for everyone, but especially the children. We look forward to seeing you again in the near future. Best Regards, More

Georgetown, Kentucky
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i stayed there just this past weekend, 3-21-14 thru 3-23-14. we were just there for the weekend, but apparently they were having kids from the FFA stay there as well. they had a compitition going on the same weekend. our room was fine, it was clean, nice comfortable beds, it had a balcony. really my only complaint was that it... More

Was this review helpful? Yes 2
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for your reveiw of your recent stay at the Edgewater. I apologize for the slamming doors and any inconvenience that may have caused you. We appreciate your patronage and hope that you will again choose to stay with us when travel plans bring you back to the Great Smoky Mountains. Best Regards, More

Knoxville, Tennessee
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband & I stayed here for a weekend getaway. We had a room on the 8th floor with a jacuzzi tub & balcony. The hotel is walking distance from almost everything in gatlinburg & 15 min from pigeon forge activities. The room was clean & surprisingly quiet for being so close to the strip. The bed was super comfy.... More

Was this review helpful? Yes 1
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for your review of the Edgewater. I'm glad you enjoyed our Speciality Room with a Jacuzzi. It's mountainside location offers more privacy than the riverside of the hotel. I hope you will give us another opportunity to host you in the near future. Best Regards, More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(6)
  • Parking garage(6)
  • Very clean(5)
  • Pool area(4)
  • Free breakfast(4)

Additional Information about The Edgewater Hotel

Address: 402 River Rd, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 86 hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Edgewater Hotel 2.5*
Official Description (provided by the hotel):
Redefining your Smoky Mountain lodging experience! In room micro-fridges, private balconies, complimentary continental breakfast, hotel wide WIFI, year round swimming are just a few privileges extended to you, our valued guest. Located "right smack in the center of Gatlinburg" at the entrance of the Great Smoky Mountains National Park and next to Ripleys Aquarium of the Smokies, our location is both perfect and convenient. ... more   less 
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