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Clarion Inn & Suites

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1100 Parkway, Gatlinburg, TN 37738
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Clarion Inn & Suites
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Clarion Inn & Suites
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Clarion Inn & Suites
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440 reviews from our community

Traveler rating
    133
    158
    70
    51
    28
See reviews for
159
118
4
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Suwanee, GA
Top Contributor
91 reviews 91 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I tend to prefer more upscale hotels like Sheraton, Hilton, etc and there just aren't any of those in Gatlinburg. This is my 2nd visit to Gatlinburg but my first time at the Clarion. The location is good - off the "main drag" but at the edge of town so away a bit from the noise. There are tons of... More 

Was this review helpful? Yes
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comments regarding your most recent stay with us. We're pleased to hear that you enjoyed your stay with us and the location of the hotel. We will look forward to your next visit with us. More 

Senior Contributor
36 reviews 36 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We wanted to stay on the strip so we could walk around and not worry about driving and parking. The hotel was clean our room was decent size I thought the price was ok however the resort fee was not ok with me I knew coming into it that we would pay the resort fee of $15 a night I... More 

Was this review helpful? Yes
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank for you taking the time to post your comments regarding your recent stay with us. We were pleased to hear that you enjoyed the location of the hotel and the comfort of your room. Once again thank you for your comments. More 

London, Kentucky, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Found the room to be clean, enjoyed having a mini fridge to keep our drinks cold in...indoor pool is not connected to hotel, which was not good since it was 30 outside. Breakfast was best perk, omlettes, biscuits and gravy, waffles, etc. We really enjoyed our breakfast each morning and it saved our family of 5 a great deal of... More 

Was this review helpful? Yes 1
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn Gatlinburg would like to thank you for taking the time to post your comments regarding your most recent stay. We are glad to hear that you enjoyed the full hot complimentary breakfast and the location of the hotel. Once again thank you for posting your comments. More 

Indianapolis, IN
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The best in customer service, but it seems almost all of Gatlinburg employees are incredible! We checked in a day early and the staff was wonderful in taking care of it. The dark haired girl who checked us in was wonderful and even with my tired two year old she had us checked in and in our beautiful two room... More 

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ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn Gatlinburg would like to thank you for taking the time to post your comments regarding your most recent stay with us. We're so pleased to hear that you enjoyed your stay and received the excellent customer service with our staff. We will share your compliments with the staff members. We look forward to your next visit with... More 

Lenoir City, Tennessee
Top Contributor
57 reviews 57 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 15, 2015

We stayed here for a one night getaway and were very pleased with our service and our room. It was very clean and nice. We got a street view room and the balcony was awesome. The light and noise from the street was a little much at night, but worth it for a one night stay and the balcony.

Was this review helpful? Yes
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comments regarding your most recent stay. We're so pleased to hear that you enjoyed everything about your stay with us and we look forward to your next visit. More 

london ohio
Contributor
14 reviews 14 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 9, 2015

We have stayed her several times in the past and you cannot beat the location. Plenty of great restaurants and shopping with in walking distance. We prefer a more modern lodging choice and they do not disappoint. My biggest complaint is the additional resort fees. This is not a resort! The pool is not connected to the hotel, it is... More 

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ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comments regarding your most recent stay with us. We're so pleased to hear that you continue to stay with us and enjoy the location of the hotel. We will look forward to your next visit with us. More 

Hamilton, OH
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 2, 2015

The Clarion was very convenient to our Conference in the Gatlinburg Conference Center. Even in the midst of uncharacteristic snow we still were in easy walking distance. The hotel had an elevator not working which overworked the one that was, so this was the only real negative. Most of the times the steps were the best alternative to the 4th... More 

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ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for posting your comments regarding your recent stay with us. We apologize for the inconvenience of the elevator issue during your stay, however that issue has been resolved. We're so pleased to hear that you were able to enjoy the full hot breakfast prepared by Richard. He is a... More 

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 25, 2015

I love Gatlinburg but the decent hotel offerings are limited to a couple. I use to put the Clarion on the short list of decent hotels. However after my last trip it's off the list and falls in with all the others. The only hotel left on the list is the Hilton Garden Inn. The Calrion is run down and... More 

Was this review helpful? Yes 4
2 reviews
5 of 5 stars Reviewed February 16, 2015

We've been staying here for about 5 years. We have always had a wonderful stay. Very friendly staff. This trip was a nightmare (we had a dead battery) but, the staff was absolutely the greatest. They tried for 20-30 minutes to get our battery jumped off. When that didn't work. They took my husband to Napa to get another one.... More 

Was this review helpful? Yes
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for posting your comments regarding your most recent stay with us. We're so pleased to hear that your received excellent customer service from all our employees and we will look forward to your next visit with us. More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 15, 2015

Upon arriving on a Thursday around 2 to check in we were greeted politely and the lobby seemed nice (although it wasn't as grand as the pictures on their website led us to believe). We were put into a room on the fifth floor with a balcony just over the strip. It was snowing and beautiful. Upon closer look to... More 

Was this review helpful? Yes 2
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comments and your concerns regarding your most recent stay us. We appreciate your feedback. More 

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