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All 86 Gatlinburg hotels

Clarion Inn & Suites

2.5 of 5 Hotel   |   1100 Parkway, Gatlinburg, TN 37738
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348 people have reviewed this hotel

Traveler rating
    103
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Florida
Top Contributor
159 reviews 159 reviews
72 hotel reviews
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were in town for a wedding during the Rod Run (a VERY busy weekend). And, one simply cannot get closer to the "heart of it all" than this hotel. So they were sold out, and very busy. We'll start with the bad. First, we arrived at 2pm and our room wasn't ready. I spend over 100 nights a year... More

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Fletcher, North Carolina
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My family & I stayed here overnight for the Rod Run. We stayed in a 1 King Bed, Suite, No Smoking. The room was very spacious, with a fireplace in the living room area & a Jacuzzi tub in the bedroom. It was one of the better hotels we have stayed in. The breakfast was really good also. Made to... More

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ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites would like to thank you for posting your comments regarding your most stay with us. We are so pleased to hear that you were able to enjoy the full hot complimentary breakfast and to receive such excellent customer service from Sarah. The Luxury King Suites are very spacious when accommodating a family of four. Once... More

Grand Rapids, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed here on our recent trip to the Smoky Mountain National Park. When you are leaving the park, this is one of the first hotels so it makes for easy access back into the park if you aren't going to be camping. We liked the fact that the hotel was on the quieter side of town and away from... More

Was this review helpful? Yes 1
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites would like to thank you for posting your comments regarding your most recent stay with us. The location of the hotel does make it very convenient to access not only the park but also everything that downtown has to offer. Once again thank you for taking the time to post your comments. More

Chattanooga, Tennessee
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Decent hotel in the midst of some renovations. Rooms are quiet and clean, with ample amenities. Our first night there we asked for fiber fill pillows rather than feather; told them our tub drain was slow and needed attention and that we were almost out of kleenex. They only brought us the kleenex, but did nothing about the other requests.... More

Was this review helpful? Yes 1
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for posting your comments regarding your most recent stay with us. We regret all your request were not made during your stay. This is not our hotel policy and will be notifying proper departments to make sure the staff addresses all guests requests.We were pleased to hear that you... More

La Grange Kentucky
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My family stayed here a few times the first couple of years the Clarion was open. We loved it because of the service, the rooms, the pool, the hot breakfast and the location. We only stopped staying here when the rates justifiably went up. Good motel, worth it. Well...fast forward to 2014, and this will be our last stay here.... More

Was this review helpful? Yes 2
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for posting your comments regarding your most recent stay with us. We apologize for your most recent experience at the hotel. We have immediately begun retraining with all departments and individuals regarding this issue. This is not the way of doing business at the Clarion Inn Gatlinburg. Our Reservations... More

Olathe
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Other than the hard beds, the stay was great. Super close to an amazing trail through the woods and along the creek. The water pressure wasn't very strong. Great breakfast. Workout room was horrible. Only two working machines and no weights.

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ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comments regarding your most recent stay with us. We appreciate you bring your concerns regarding the discomfort of the beds and exercise room to us. We were glad to hear that your enjoyed the location of the hotel as well as the... More

Nashville, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago

At the back of the back of the back of the hillbilly tourist strip that is Gatlinburg, this jewel sits just at the foot of the Smoky mountains. It is easily walkable to all the main destinations (Ripley's, Sky lift, etc), but it isn't in the middle of it: so you get a peaceful place that is at the mountain... More

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ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comments regarding your most recent stay with us. The location of the hotel makes it very convenient to access all that downtown has to offer and still be right next to the mountains. We were pleased to hear that you were able... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have stayed at the Clarion-Gatlinburg once every year for the past few. I attend a seminar at the hotel and it is well worth it. The rooms have spectacular views and it is steps away from the shopping strip. If you choose to take a scenic drive, this is the closest hotel to the Smoky Mountain Park. The hotel... More

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ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites would like to thank you for taking the time to post your comments regarding your most recent stay with us. We are so pleased to hear that you enjoyed your visit with us and the beautiful views from our private balconies along with the location. We look forward to your next visit with us. More

Snellville, Georgia, United States
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed March 8, 2014

I did not experience any problems on my stay. Great Location, friendly staff, nice breakfast, and a heated covered pool. The price was reasonable for the season. Will stay again on another visit to the park. The room was on the backside of the hotel so quiet. The smell from the BBQ restaurant next door made my mouth water.

Was this review helpful? Yes
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn Gatlinburg would like to thank you for taking the time to post your comments regarding your most recent stay. We are so pleased that you enjoyed everything about your stay with us. The location of the hotel does make it very convenient to access all that downtown has to offer. The Clarion strives to deliver the most... More

Murfreesboro, Tennessee
1 review
1 of 5 stars Reviewed March 2, 2014

First thing I noticed was the strange and nauseating odor as soon as we stepped off the elevator. The room was a "suite" that was dingy ripped carpets stains everywhere woodwork scratched and stained. The coffee maker and hair dryer did not work. The Jacuzzi was a joke. The bed couch and chair were so uncomfortable like sitting or sleeping... More

Was this review helpful? Yes
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comments regarding your recent stay with us. The hotel regrets that your stay didn't meet your expectations and would've been more than pleased to rectify your issues during your stay if we would have been made aware of them. Once again thank... More

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Additional Information about Clarion Inn & Suites

Address: 1100 Parkway, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 86 hotels in Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Inn & Suites 2.5*
Official Description (provided by the hotel):
The Clarion Inn & Suites Gatlinburg has a sleek, stylized look! From the lobby to rooftop Penthouse Suites and every room in between. Start your morning off right with a delicious full, hot complimentary breakfast including omelets cooked to order and Belgium waffles. The Clarion's location is ideal for everyone! Interested in a scenic drive or hike? The hotel is located only 100 yards from the Great Smoky Mountains National Park, the most visited park in the Nation! Want to walk or take a Trolley around downtown Gatlinburg and experience the town's many popular attractions and wide array of restaurants? Not a problem! Clarion Inn & Suites is located right on the Parkway! Thinking about driving to Pigeon Forge to visit Dollywood, Dolly's Splash Country, Titanic Museum Attraction, shopping at Tanger Outlets or seeing Pigeon Forge's many theaters and dinner shows? Clarion is only a short drive away from Pigeon Forge. Clarion Inn & Suites Gatlinburg is "Definitely a Cut Above!". We hope to see you in the Smoky Mountains soon! ... more   less 
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Also Known As:
Clarion Inn And Suites
Clarion Hotel
Clarion Gatlinburg
Gatlinburg Clarion

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