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Clarion Inn & Suites

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1100 Parkway, Gatlinburg, TN 37738
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1 room 1 guest
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Clarion Inn & Suites
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493 Reviews from our TripAdvisor Community

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Traveler rating
    143
    178
    85
    57
    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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Barbourville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

4th floor to the back of the building. Didn't feel comfortable walking on carpet without shoes. Bathroom had no working overhead light nor did the exhaust fan work so the bathroom was so fogged up it took forever to clear the mirror. The shower curtain would not close so water went into floor when you showered. The fridge had the... More 

Was this review helpful? Yes 1
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We had booked a cabin through Gatlinburg Falls Resort, and were given bad directions, no map, and no help from customer service to locate the cabin ("It should be on your right," he said, as we look at a bunch of trees with NO CABIN). Obviously, we were tired and frustrated when we gave up on the search and checked... More 

Was this review helpful? Yes 1
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was ok for one night. The place we were in the night before(another state)was so bad, anything would have been an improvement. My husband said to give this place a 5. The bed was comfortable and clean. Had plenty of hot water. The breakfast was good BUT, it was so crowded. When we first started eating, my husband was... More 

Was this review helpful? Yes
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comments regarding your stay with us. We're pleased to hear that you enjoyed, however we regret that you stated that you wouldn't stay with us again. More 

texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had never stayed at a Clarion before but had stayed at many choice properties with satisfactory results. We had never been to Gatlinburg before, so didn't know much about location of hotel to attractions. Upon check-in we were very pleased with the location, as it was at one end of town far enough away from all of restaurants and... More 

Was this review helpful? Yes 1
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for posting your comments. We're so pleased to hear that you enjoyed your stay with us and received such excellent customer service from our staff. We will look forward to your next visit with us. More 

Hamilton, OH
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We returned after a February trip of this year. Our second stay was just as good as the first. Richard was still serving up breakfast though we missed him one morning. We brought our grandson with us and he did his best to wear out the pool. The convenience to the trails and National Park was a plus. Our grandson... More 

Was this review helpful? Yes 1
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for posting your comments regarding your stay with us. We are glad that you chose to come back and stay with us again and will look forward to more future visits. More 

lexington,ky
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I decided to try this place out. Although a bit dated it was very clean and surprisingly quiet considering how busy things are around this place. The wifi was a little slow maybe too many people on at the same time. Beds were comfortable and the location to area site was about the best. The lady who... More 

Was this review helpful? Yes 2
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comments regarding your recent stay with us... We're glad that you enjoyed the breakfast and appreciate your kind words regarding the staff member. Once again thank you for posting your comments and we will look forward to your next visit with us. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My daughter and I stayed here while visiting Great Smoky National Park. The rooms were nice, we had a decent size fridge and a balcony. The breakfast was good, we didn't have the fresh-made omelet but everyone seemed to be enjoying them. They do need more seating for breakfast though. The staff at the front desk and housekeeping were all... More 

Was this review helpful? Yes 1
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comments. We're pleased to hear that you enjoyed your stay with us and will look forward to your next visit with us. More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location, next to the Great Smoky Mountains national park, easy in and out of parking lot, adequate parking, across road from Ober Gatlinburg, across road from awesome bbq place called Bennett's BBQ, within walking distance to everything, gas station caddy-corner to the hotel, grocery store across road, free hot breakfast (sausage, scrambled eggs, biscuits, gravy, fried potatoes, grits, omelets... More 

Was this review helpful? Yes 3
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comments regarding your most recent stay with us. We're so pleased to hear that you enjoyed your visit with us. The location of the hotel does make it very convenient to access all that downtown has to offer. We will look forward... More 

Louisville, Kentucky, United States
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had not been to Gatlinburg in six years, so I knew there were changes in hotels, restaurants, etc. I had stayed two previous times at this particular location, and, after comparing prices and checking recent comments, decided to give the hotel a call. I called the hotel directly and spoke with a very polite lady on Monday on this... More 

Was this review helpful? Yes
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comments regarding your recent stay with us. We're so pleased to hear that you enjoyed everything about it and look forward to your next visit with us. More 

Louisville, Kentucky
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

A few things to note: The $15 extra fee that is charged includes the fitness room which the items should be given away and updated. The treadmill was out of order and some of the seats were torn. It was totally unusable. The room we had was nice except for a few things. The bathroom had no window or exhaust... More 

Was this review helpful? Yes
ClarionGatlinburg, Manager at Clarion Inn & Suites, responded to this review

The Clarion Inn & Suites Gatlinburg would like to thank you for taking the time to post your comments regarding your most recent stay with us. We appreciate your bringing your concerns to our attention. We're so pleased to hear that you enjoyed the full hot breakfast and the view from the private balcony overlooking the parkway. We will look... More 

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