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All 86 Gatlinburg hotels

Brookside Resort

2.5 of 5 Motel   |   463 East Parkway, Gatlinburg, TN 37738
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Brookside Resort
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Ranked #53 of 86 Hotels in Gatlinburg
A recent review
4 of 5 stars reviewed 2 days ago
Jeff S Charlotte, North Carolina
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297 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Charlotte, North Carolina
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were driving through the Smokies and Gatlinburg and looking for a place to stay for the night. Found Brookside on line at a very reasonable price. I would say the site is rustic overlooking the brook. While the site does have a little bit of an old time feel to it, the room was spacious and everything worked. It... More

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed 1 week ago

My husband & I got married in Gatlinburg in 2011 & Brookside was our honeymoon stay. We were on the 4th floor overlooking the brook. Our room had a king bed & wood burning fireplace. Even though it was outdated, we were comfy & had a good time. Now it's three years later & we thought we'd stay again for... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I a left a day early for our wedding weekend and needed a place to stay for one night. I booked online. The webpage said their office hours were 24 hours. We arrived at our hotel around 1am. When we get out to check in, we notice the office is closed. They have our name on an... More

Was this review helpful? Yes 2
Indianapolis, Indiana
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my first time writing a review for a hotel, and I'm actually very excited to be talking about Brookside Resort. When I read my first reviews sitting on my couch at home, I thought that there definitely very nasty comments about hotels and business out there. We have to consider that just because of ONE incident in ONE... More

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12 reviews 12 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 17, 2014

Four of us, adults, stayed 3 nights while vacationing in Gatlinburg/Pigeon Forge. It is an old property and has not been spruced up, there are no structural issues, but it could use some paint! Breakfast is great, included in the price, it is easy to get to and from, parking is ample. It is pet friendly, that's a plus, very... More

Was this review helpful? Yes 5
North Carolina
Senior Contributor
24 reviews 24 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 16, 2014

We found Brookside Resort on our first visit to Gatlinburg, in 2012. We loved it so much, it has become an annual tradition. The location of the hotel is perfect; convenient to the national park & all the touristy shops, but far enough up the parkway to be away from all the traffic & noise. They have two pools on... More

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Kensington, Maryland
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 14, 2014

I was a little wary because there are very mixed reviews but we had a wonderful experience. The room smells a little musty but have you been to Gatlinburg? You practically swim through the air in the summer so good luck escaping musty. The room was a good size, mine fridge, no freezer. There was a small but cute old... More

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Dunoon, Scotland
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 25, 2014

I'm afraid there are not too many positives in this review, in fact only two, the pool and the small playpark. We only stayed here one night, and that was more than enough, strong smell of stale alcohol and smoke in the room, bath tub needed a good clean, I scratched all night as did my sister due to the... More

Was this review helpful? Yes 5
Atlanta, Georgia
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 24, 2014

This was a terrible experience I purchased from Groupon. The hotel staff seemed genuinely surprised when I told them. The staff was cordial, but the accommodations were unsanitary and vintage in a way that is not trendy or acceptable. Here's the run down (see pics below): 1) The key entry was like solving a Rubik's Cube! It was repeatedly difficult... More

Was this review helpful? Yes 4
2 reviews
4 of 5 stars Reviewed July 24, 2014

This is one of the first resorts built when the Smokey Mountains was recognized as a park. It has been around for years. The rooms may be dated but that is out shined by the wonderful staff. We loved the creek in the back which flows off of Roaring Forks. The pool was nice and the breakfast was a traditional... More

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Additional Information about Brookside Resort

Address: 463 East Parkway, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Brookside Resort 2.5*
Number of rooms: 98
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Also Known As:
Brookside Hotel Gatlinburg
Brookside Motel Gatlinburg
Brookside Resort Gatlinburg

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