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All 86 Gatlinburg hotels

BEST WESTERN Crossroads Inn

2.5 of 5 Hotel   |   440 Parkway, Gatlinburg, TN 37738-3008
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62%
Ranked #32 of 86 hotels in Gatlinburg
A recent review
4 of 5 stars reviewed yesterday
meghanbm Bluefield, West Virginia
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  • Reviews (208)
  • Photos (32)
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  • Room tips (30)
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208 people have reviewed this hotel

Traveler rating
    55
    70
    43
    22
    18
See reviews for
73
84
8
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Bluefield, West Virginia
2 reviews
4 of 5 stars Reviewed yesterday NEW

My fiance and I stayed here from 7/21 to 7/23 and the room was kept very clean! I was surprised at how clean it was. It's right at the beginning of everything so you can't miss anything. It's located right before Ripley's Aquarium. Staff was pretty helpful our room was ready before check-in time so we got to check in... More

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Brandon, Mississippi
2 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

The location is good. It's just a short walk to the aquarium and the strip but is located in a quiet spot. Quick access to stores and pigeon forge... I chose this hotel because the reviews said the beds were comfortable and rooms were clean... both were spot on. The pool was nice, 8 foot deep but very cold for... More

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1 review
2 of 5 stars Reviewed 2 days ago NEW

The location was great & so was the staff but the building needs alot of renovations. There is no wi fi. I could not get any signal at all. The toilet kept clogging & the breakfast was not good. I paid to $228.00 for 2 nights which was not worth with all the stuff they offered & didn't have. The... More

Review collected in partnership with Best Western

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Nashville, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Poor choice of hotel. Very dated. bathroom door did not close. Restaurant hostess was very rude and did not seat us in a timely manner. Parking lot very tight when full. Not clean. The front desk clerk was aloof and not too smart.

Review collected in partnership with Best Western

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Davenport, Florida
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We thought the room and amenities were nice, we had a large king room with a sitting room and whirlpool tub. The bathroom was very small, but manageable, bed comfortable, but furniture in the sitting room FedEx to be cleaned professionally in a bad way, as well as the carpets. Also, the only air conditioner was in the sitting room,... More

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Nashville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice older hotel. We stayed on the 5th floor in a one queen bedroom suite with fireplace. The bed was very comfortable and the room was clean. Close enough to downtown that we could walk the strip without worrying about parking.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
St. Charles, Illinois
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice Hotel just off the strip in Gatlinberg. I would not want to stay on the strip due to all the crowds and noise. this hotel is a 5 minute walk(thru the bw island hotel across the street) from the strip. Rooms are fine, breakfast is a bw breakfast. They have a breakfast room on floor 4 as well as... More

Was this review helpful? Yes 1
Nashville, Tennessee
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed at Best Western Crossroads Inn. Very clean hotel and staff was extremely helpful. Fitness Center needs an overhaul; some of the machines were not working. Pool area was nice and clean. Hotel was quiet and easily within walking distrance to almost all the Gatlinburg scene.

Review collected in partnership with Best Western

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Dexter, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I read several reviews on trip advisor about this hotel prior to booking and I have to say most of them were very accurate. We made reservations for July 9 through 13th at a very reasonable rate for Gatlinburg. Overall I was very pleased with the hotel and have no problem recommending it to anyone wanting a... More

Was this review helpful? Yes 1
A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

Don't get room 520 unless you ask if the bedroom a/c has been fixed (replaced..I don't think there is any fixing that thing). Otherwise it a decent place, top floor has a good view. Probably just as good or bad as any other place for what you pay.

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Additional Information about BEST WESTERN Crossroads Inn

Address: 440 Parkway, Gatlinburg, TN 37738-3008
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Crossroads Inn 2.5*
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Also Known As:
Best Western Crossroads Hotel Gatlinburg
Best Western Crossroads Inn Gatlinburg
Best Western Gatlinburg
Gatlinburg Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style
#22 Family Hotel in Gatlinburg
Hotel Class
Number of rooms
78

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