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All 86 Gatlinburg hotels

BEST WESTERN Crossroads Inn

2.5 of 5 Hotel   |   440 Parkway, Gatlinburg, TN 37738-3008
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Ranked #31 of 86 hotels in Gatlinburg
A recent review
5 of 5 stars reviewed 2 days ago
Kari_M_0301 Muskego, Wisconsin
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175 people have reviewed this hotel

Traveler rating
    46
    58
    37
    17
    17
See reviews for
61
71
5
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Muskego, Wisconsin
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We got this for a price of $62 on Best Western's website (with AAA discount) and were a little nervous about how it would be because of the price, but it was steal! The rooms were HUGE, the beds were super comfy, the bathroom was great because it had a sink in a mirror inside and a sink and a... More

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Port Charlotte
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 4 days recently and was very pleased with the quality of the room and the friendliness of the staff. Room was very large, clean and comfortable. Breakfast was good, but there should be some kind of meat on the menu, also. Very close to downtown so you can walk to most everything. Was welll worth it and... More

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West Orange, New Jersey
Top Contributor
111 reviews 111 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were greeted in the room by a pair of dirty latex gloves left by the cleaning crew (who did not clean hair from the tub) as well as a tip envelope. We left the envelope by the gloves. Otherwise the room was large and the AC worked well. The breakfast was somewhat lacking with the pseudo-scrambled eggs, no meat... More

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Charleston, South Carolina
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Girlfriend and I stayed 2 nights over the first week in April. Good location, easily walkable to the heart of downtown Gatlinburg. Got a room with a fireplace and separate bedroom, very spacious and worth it! Will be back!

Review collected in partnership with Best Western

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Lewistown, PA
Top Contributor
108 reviews 108 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This motel is at Stop #3 in Gatlinburg, happily out of the center of the crush in the town.,. Bedrooms are huge; bathrooms are tiny. Parking may be a problem in mid-season. The breakfast arrangements are mediocre.

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greensboro
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We arrived on a Monday and the staff was very helpful. Was a good value for the room and sitting listening to the river run by was so peaceful. Friendly folks and an excellent attitude. Stay here, you'll be glad you did.

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lexington, ky, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

good hotel ,good food , good room , good location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .... More

Review collected in partnership with Best Western

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Huntington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed at Best Western Crossroads in Gatlinburg several times. Our stay has always been very enjoyable. We like the location because it is easy walking distance to downtown and their rates are very competitive.

Review collected in partnership with Best Western

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Salem, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I noticed a maintenance man of the Hotel , stopped his vehicle , get out in the car park (in order to watch better) and following & watching my family. I waited for over 5 minutes , he did not move out and locked his eyes gazing to my family's female member with a stupid smile in his face. Then... More

Was this review helpful? Yes 1
Jonesborough, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We had a very nice stay at this hotel. The rooms are large and clean. The beds are very comfortable and pillows nice and fluffy. Staff at the front desk are friendly and attentive. This hotel is just a quick walk to the downtown area. Rooms are equipped with a mini fridge and microwave. There was some noise from the... More

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Additional Information about BEST WESTERN Crossroads Inn

Also Known As:
Best Western Crossroads Hotel Gatlinburg
Best Western Crossroads Inn Gatlinburg
Best Western Gatlinburg
Best Western Crossroads Hotel
Gatlinburg Best Western
Address: 440 Parkway, Gatlinburg, TN 37738-3008
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Crossroads Inn 2.5*
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