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All 86 Gatlinburg hotels

Fabulous Chalet Inn

2.0 of 5 Hotel   |   310 Cottage Drive, Gatlinburg, TN 37738
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Fabulous Chalet Inn
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46%
Ranked #57 of 86 hotels in Gatlinburg
A recent review
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96 people have reviewed this hotel

Traveler rating
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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel and it was perfect! We had a room up on the hillside with the most beautiful view of the surrounding mountains! Definitely will return and stay again! The bathrooms had heated floors which was a nice surprise and the low noise from other rooms was an extra plus!

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Short walk to the downtown area. Everything is pretty outdated but that didn't bother us we were only going to be there for one night. Beds were comfortable, the shower had great water pressure and my husband said the front desk was nice and helpful. If you stay at a Reagan Resort you can park and use the amenities at... More

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Canton, Georgia, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 15, 2014

Upon arrival, my reservation was not in the hotel's system. I handed the clerk my confirmation e-mail. Luckily the rooms weren't sold out and he could put me in another room. I booked the reservation through a rewards program from my credit card. The clerk proceeded to tell me he had never heard of such a program and I would... More

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Suzanne J, Manager at Fabulous Chalet Inn, responded to this review

Thank you for your review, I'm sorry you felt you had a hassle at check in. You had made your reservation trough Hotels.com/Expedia so you had paid them directly and not us. We had never heard of the rewards program you spoke of so we contacted Expedia and they explained your payment arrangement with them. We did have several youth... More

Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2014

I love this Chalet Lodge! It is an older hotel but has the charm of old Gatlinburg! We stayed in a wonderful Chalet room at the top of the hill. It was very clean. The room had cathedral ceilings and a fantastic view of the space needle and mountains and we could watch the tram go back and forth to... More

Was this review helpful? Yes 1
Suzanne J, Manager at Fabulous Chalet Inn, responded to this review

Thank you so much for the great comments! We work very hard to make our guests experience the best it can be. More

Cullman, Alabama
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed January 3, 2014

The place could be improved with a little TLC and some updating. We stayed here with our youth group for the Xtreme Winter conference. Our rooms were late being cleaned and released. Other than a lot of hair left in the bathroom, the room seemed pretty clean. Our room had no view except for the parking lot and the Wifi... More

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Suzanne J, Manager at Fabulous Chalet Inn, responded to this review

Thank you so much for your comments. We always appreciate knowing where we can make improvements. We Thank you for your praise as well ! Please visit us again soon. More

Wytheville, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 1, 2014

My husband and I stayed between Christmas and New Year's for two nights. We were given a room behind the main building up on the hill. The exterior of the building was charming, but very dated. We were placed on the bottom floor which was really a basement. It was very small and musty. The view from the exterior was... More

Was this review helpful? Yes 1
Brazil, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 31, 2013

this was the worst hotel/motel I've ever stayed in. the title should be the fabulous sh** inn by the river. The walls were dirty and needed painted, carpet was dirty and needed replaced. the shower had tile that was broken or missing mold in the shower area. when I was leaving they asked me how my stay was and I... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 30, 2013

Dirty, dingy, unserviced, in need of repair, clogged pipes, uncomfortable, unfriendly, unethical, and expensive. One would say you get what you pay for but you could get ANYTHING much better for the same or even less price. This place should be closed. Nothing fabulous there. We wanna write somthing nice......can't think of anything.

Was this review helpful? Yes 1
Atlanta, Georgia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 21, 2013

Made Thanksgiving arrangements to stay 4 nights this hotel. When we arrived the hotel was practically empty (should have been my first clue.) The clerk gave us room key and asked us to check out the space (seemed odd since we'd stayed there many times before) - 0 for 2 on clues. We inspected the room but it hadn't been... More

Was this review helpful? Yes 4
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 13, 2013

Booked a few days during low season, rooms really well priced. Beds were great & the rooms were warm, which given it was getting to -2c was fantastic after coming in from hiking trails. Host couldn't have been more helpful either with the room or with regard to info on Gatlinburg or the local National/State Parks. Location is great, just... More

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Walter Y, General Manager at Fabulous Chalet Inn, responded to this review

We are looking forward to having the opportunity to make your next stay even more Fantastic ! Our managers and guest clerks are eager to help in any way we can , as well as our housekeeping staff . The location and views are a great value , while enjoying the Smoky Mountains and downtown Gatlinburg. More

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Additional Information about Fabulous Chalet Inn

Also Known As:
Fabulous Chalet Hotel Gatlinburg
Fabulous Chalet Hotel
Best Western Gatlinburg
Fabulous Chalet Gatlinburg
Gatlinburg Best Western
Address: 310 Cottage Drive, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Fabulous Chalet Inn 2*
Official Description (provided by the hotel):
Resting majestically above the town, Chalet Inn maintains the kind of rustic elegance once known to all great smoky mountain resorts. The Inn's landscaped surroundings, mountain stone architecture and charming character-filled rooms make you feel a world away. Yet, the attractions of Gatlinburg are just a few blocks away. The Inn offers a range of accommodations from suites in the original complex to more standard rooms with river-view, just a block from Ober Gatlinburg Aerial Tramway, with Ripleys Aquarium of the Smokies just 3 blocks away. ... more   less 
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