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Fabulous Chalet Inn

2.0 of 5
310 Cottage Drive, Gatlinburg, TN 37738 (Formerly Best Western)
Hotel amenities
Fabulous Chalet Inn
Ranked #66 of 88 hotels in Gatlinburg
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58 reviews from our community

    Trip type
Traveler rating
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    9
    18
Date Rating
New Bavaria, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 3, 2013

As a participant in Interval International, I was appalled with the condition of this hotel, if you want to call it that. The carpet was filthy and the room reeked of moth balls. The first night, we pulled out the sleeper sofa to find rat feces. Not mice, much to large. Had to use the sweeper to clean it up... More

Was this review helpful? Yes 1
Walter Y, General Manager at Fabulous Chalet Inn, responded to this review
February 9, 2013

Thanks for the post, Amy, but I believe you may have our motel confused with another property, as we have no affiliation with Wynham, we don't have sleeper sofas and we don't have a room number 8B. Let me encourage you to give us a try on future visits to Gatlinburg! More

Atlantic City, New Jersey
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 19, 2012

The Hotel is situated at a very convenient location and a scenic background. It is just next to all major attractions. However hotel maintenance is horrible. The rooms are not kept well. In fact the room where I stayed the toilet was blocked causing flooding in the room. And they were not willing to change the room then also. Nor... More

Was this review helpful? Yes 1

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Cleveland, Tennessee
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 17, 2012

We stayed at this hotel one night in October. For $90, we got a king room with a twin add on. It turned out to be like a suite. The twin room was average side, but the king side had a fireplace and couch, with plenty of space. Things were older though. The bathroom was very small, and the shower... More

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See 2 more reviews by rach_rach_711 for Gatlinburg
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 8, 2012 via mobile

Room service steals your personal belongings and does not clean properly. We will not bring staying here while in town ever again. Rooms have awful smell and the fireplace has not been cleaned out for use. The heater smokes causing the smoke detector To go off no batteries in the hall smoke detector.

Was this review helpful? Yes 1
Waterford, Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 16, 2012

My wife and I pulled into town with no reservations in July and got a good deal on a room. Close to town, nice outdoor pool, 2 blocks from the park entrance and 2 blocks from the main street for some peace and quiet. Next to a nice stream. Very friendly service. You can't stay that close to town for... More

Was this review helpful? Yes 1
Arley, Alabama, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 13, 2012

I have stayed in over 50 hotels of this price range and never have had such a bad experience! When we first arrived we were 5 min early and were told we had to wait for our room to be cleaned. No problem, we waited and then checked in right at 3pm. But the room was nasty. The floor was... More

Was this review helpful? Yes 3
See 2 more reviews by BrandonJosie C for Gatlinburg
oakland ky
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 13, 2012

we have stayed here twice, for 2 nights each time. i am more of a fan than my wife is. i come down here to gatlinburg as often as i can to escape for two days. this place is as good an escape as any. the rooms have always been clean, the people have always been overly friendly and helpful.... More

Was this review helpful? Yes 2
See 19 more reviews by mark p for Gatlinburg
Paris, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 4, 2012

Run and never look back!!! First of all, when I booked online there was a place to click indicating that I agreed with the disclaimer but the disclaimer was not available to read. I called about this and the person I talked to did not know anything about it but tried to explain what she though the disclaimer meant. My... More

Was this review helpful? Yes 1
Missouri, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 21, 2012

After a day out on the strip, we returned "home" to our hotel room only to find that there were things missing from the fridge and our bags of food from home had things missing. When we brought it to John's attention at the front desk, he told me that it didn't matter if it was housekeeping, but you "Stay... More

Was this review helpful? Yes 2
See 6 more reviews by Dianne P for Gatlinburg
Pensacola, Florida
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 8, 2012 via mobile

We stay at this hotel often, but whoever is running this place now is taking it nowhere. I booked our room a week before our trip, it took two days to book because the people they now have on staff have no knowledge of the property. A guy stated "I don't really know this place so I can't book you... More

Was this review helpful? Yes 2
See 2 more reviews by Chelsea R for Gatlinburg
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Additional Information about Fabulous Chalet Inn

Also Known As:
Fabulous Chalet Hotel Gatlinburg
Fabulous Chalet Hotel
Best Western Gatlinburg
Fabulous Chalet Gatlinburg
Gatlinburg Best Western
Address: 310 Cottage Drive, Gatlinburg, TN 37738 (Formerly Best Western)
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool
Hotel Style:
#3 Romantic Hotels in Gatlinburg
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Resting majestically above the town, Chalet Inn maintains the kind of rustic elegance once known to all great smoky mountain resorts. The Inn's landscaped surroundings, mountain stone architecture and charming character-filled rooms make you feel a world away. Yet, the attractions of Gatlinburg are just a few blocks away. The Inn offers a range of accommodations from suites in the original complex to more standard rooms with river-view, just a block from Ober Gatlinburg Aerial Tramway, with Ripleys Aquarium of the Smokies just 3 blocks away. ... more   less 
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Fabulous Chalet Inn
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