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All 86 Gatlinburg hotels

BEST WESTERN Twin Islands

2.0 of 5 Motel   |   539 Parkway, Gatlinburg, TN 37738-3201
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Ranked #22 of 86 hotels in Gatlinburg
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372 people have reviewed this hotel

Traveler rating
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    84
    31
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122
152
7
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Any
English first
new York city NY, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

A budget hotel. Should not be confused with the standard usually maintained by this chain. The hotel needs a good cleaning and makeover. Our room was gloomy and the breakfast was very poor. A good bargain near downtown Gatlinburg, but not a Best Western as we are used to the company. "You get what you pay for."

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Our room was very clean and in a wonderful location. It's downtown and we were able to walk everywhere. Most of the time when we stay in hotels the beds are not good they always make my back hurt. That was not the case here. It was the softest bed I have ever slept in. I would recommend this Best... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room was great and at a great price!!!!!! The room had a 2 person jacuzzi tub, fireplace and out the back door was the river. We stayed 4 nights,which 2 of them was weekend night, and we payed less then we would have in our home area!! We are smokers so we requested a smoking room, we are not... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Henderson, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is the place to be. Hotel was very nice and clean. Honeymoon Island is fantastic. 2 small cottages where the creek spits and joins. Absolutely beautiful. Very large room, king size bed, fireplace, just perfect. Even had washers and dryers for guests. Swimming pool, playground for the kids, hot tubs, just a perfect place to stay and rest.

Review collected in partnership with Best Western

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Fenton, Michigan
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

In the tradition of Southern hospitality, you will find this hotel a pleasant getaway. The location is central to all the local attractions and a minute walk from the heart of the downtown shopping district. The staff, front desk, maintenance and maids were absolutely friendly helpful and insightful. The breakfast was fresh and contained a good variety. We enjoyed this... More

Was this review helpful? Yes 1
Knoxville, TN, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Twin Islands was excellent in every way. Outdoor creek side balcony, in town location, maintained, clean, and comfortable suites. Within walking distance to all of the downtown attractions. Nearby affordable Trolley service in case you want to venture out from down town.

Review collected in partnership with Best Western

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Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We lived our stay at The Best Western Twin Islands. The room rate was extremely affordable and the rooms were very clean. There were 5 of us in our room (2 adults, 2 kids and 1 toddler). The room was a bit small but not at all uncomfortable. The best thing by far was the patio overlooking the river. I... More

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Columbus, Ohio, United States
Top Contributor
87 reviews 87 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was clean but dated. Tp was treated like gold you could not get it. Had to chase down hspk to get some .Room was a tittle dark,not enough outlets. but they had one next yo the toilet? Internet was terrible great signal strength but would take for ever to load pages.The Staff was friendly. toilet and tub in very... More

Was this review helpful? Yes 1
Millbrook, Alabama
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The room was very clean and the bed was super comfy. All staff was nice, friendly, and helpful. The creek outside has ducks that you can feed and that will come to you. Great location right on the strip and fairly close to Pigeon Forge. Would recommended this hotel!

Was this review helpful? Yes 1
Cincinnati, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was clean. Check In & Out was very easy. Vending machines were out of order. No ice, no soda, and only a few items in snack machine. Went to eat continental breakfast 1 hour prior to end time. No biscuits, no gravy, no coffee. Went elsewhere to eat. Employees were sitting outside breakfast room smoking cigarettes. Very unprofessional. Had... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2

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Additional Information about BEST WESTERN Twin Islands

Also Known As:
Best Western Twin Islands Hotel Gatlinburg
Best Western Twin Islands Hotel
Best Western Hotel Gatlinburg
Best Western Gatlinburg
Gatlinburg Best Western
Address: 539 Parkway, Gatlinburg, TN 37738-3201
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Twin Islands 2*
Reservation Options:
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