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BEST WESTERN Twin Islands

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539 Parkway, Gatlinburg, TN 37738-3201
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1 room 1 adult
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BEST WESTERN Twin Islands
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772 Reviews from our TripAdvisor Community

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Shepherdsville, Kentucky
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just spent three day and was very satisfied with it had jacuzzi tub fireplace and just a great overall experience. Very friendly staff very friendly lady at the free breakfast.room just a very relaxing trip will defiantly bee be back!

Helpful?
1 Thank david b
Stuarts Draft, United States
1 review
4 of 5 stars Reviewed 1 week ago

Easy access, easy walk to all activities downtown Gatlinburg has to offer. Rooms were clean, great breakfast. The view was wonderful- We stayed during snow and it was beautiful. If going during the winter and Show is in the forecast - Some of the area stores and restaurants will close early, but still plenty to do and see. Don't forget... More 

Review collected in partnership with Best Western

Helpful?
Thank Jennifer C
1 review
5 of 5 stars Reviewed 1 week ago

The staff was wonderful during check in and throughout our stay. The room was very clean and comfortable. Great view of the river. Within walking distance of everything we wanted to do. Will definitely return.

Review collected in partnership with Best Western

Helpful?
Thank 236mandyf
Cincinnati, Ohio
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'll start by saying the location and surroundings of this hotel are great! All rooms have a view of the creek via a shared balcony outside the back door (our room had two entrances, one from the front and one from the back). The hotel is located next door to the aquarium and was only a 3-5 minute walk to... More 

Helpful?
1 Thank Jim R
Ft. Mitchell
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Check in was quick. Front desk associates were nice. We were upgraded to a suite in honeymoon island. The fireplace wouldn't stay on, we had a staff member relight the pilot once but we didn't bother asking again, wasn't a huge deal but would have been nice if it worked the whole time. Bed was ok, not the most comfortable... More 

Helpful?
1 Thank Amy C
Niota, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel is clean and nicely built, The staff is very friendly and nice , however they are not trained by management to handle anything out of the ordinary. If you are a smoker go ahead and smoke in their rooms they do not care. If you are a deaf person and need the TV at full volume go ahead... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Jay M
Beckley, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great location, excellent service, and great room for the price! Breakfast was delicious too! Only issues were it was about 30 degrees when we arrived at the hotel. There was no heat on in our room. Also, we were on the honeymoon island and the room next to ours was full of very loud children and adults. Walls were very... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Katherine L
Indianapolis, Indiana
Level Contributor
12 reviews
4 of 5 stars Reviewed 3 weeks ago

Great location w/ easy walk to attractions yet very quiet. Nice, large, and clean room. Love the sound of the river by the rooms!! Easy access to National Park and Pigeon Forge. Would stay there again when we return to Gatlinburg!

Helpful?
Thank StephLowes
Bluefield, West Virginia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My fiance and I had visited Best Western Twin Islands in Spring of 2015. I had just realized i hadn't left a review. The staff here was so friendly and make you feel almost as if your at a resort. The whole hotel is almost completely on the river where kids can enjoy the ducks and geese. It's so quiet... More 

Helpful?
1 Thank Meghan M
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

Older hotel, but very clean and very courteous staff! Only issue was not receiving 2 beds in both rooms. Hotel was full, and we got 2 rooms with single kings. Overall, good stay though! Breakfast was average, but ok.

Review collected in partnership with Best Western

Helpful?
Thank angelakX467UG
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