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BEST WESTERN Twin Islands

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539 Parkway, Gatlinburg, TN 37738-3201
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BEST WESTERN Twin Islands
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649 Reviews from our TripAdvisor Community

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Traveler rating
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244
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12
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durant, United States
1 of 5 stars Reviewed 2 days ago NEW

i am platinum member. First, when we checked in the receptionist never thanked me for my membership and ridiculed me for using points to stay at his hotel. I told the man that I stayed with Best Western for business and leisure, he continued to say that "You haven't stayed here at OUR hotel." When we arrived to the room... More 

Review collected in partnership with Best Western

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9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is such a nice, relaxing hotel. It is an older hotel, and the rooms are not large, but it is comfortable and clean. It also has a nice stream running beside the hotel, that is very relaxing. We accidentally left some items in our rooms after check-out. The hotel staff (house keeping and office) were so helpful in looking... More 

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4 of 5 stars Reviewed 4 days ago NEW

My husband and I recently stayed here and loved the location and we were on a budget so the price was right. The staff was incredibly helpful in finding good restaurants and things to do since we had never visited before. I only gave it four instead of five because it was missing some of the mountain charm it looked... More 

Was this review helpful? Yes 1
5 of 5 stars Reviewed 5 days ago NEW

Everything was great. Clean, nice rooms. Perfect location. Breakfast was excellent, Ann that works in the breakfast room was extremely kind. This was our second time staying there. We stayed in a honeymoon suite that was very quiet and private with a private patio overlooking the river. We would recommend anyone to stay. We will definitely be going back. Thank... More 

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Brighton, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great time, great location, good pool and hot tub! Breakfast was great. All the employees, were friendly, very clean hotel. I would stay there again! Price was better, than the others in the area. I have no complaints.

Review collected in partnership with Best Western

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Painesville, Ohio
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is pretty average for me. The pool was nice to relax by but is very small. The staff was very nice and helpful, rooms were just ok for me. Nothing special by any means but it did the job well. The free wifi did not work for me or my wife.

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Lima, Ohio
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful grounds fun play areas including pool and large playground friendly house keepers and smiling receptionists our family loved the view of the river and actually played in the river more than the pool we will stay here again price was good for location, it's a half of a block from the aquarium

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Nashville, Tennessee
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

It reminds me of a campground with the pool & playground in the middle of the property. I enjoyed staying there and I usually avoid motels for newer hotels like Hampton Inn or Marriott Suites. The balcony over the river was a nice place to sit at night and listen to the water. Our room was clean and the beds... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were so pleasantly surprised with this motel. The motel was updated really nicely (bedding, tv, fridge, etc) but retained all the charm of what I consider 1950's-60's Gatlinburg. Beautiful landscaping and grounds with views of the creek and mountains. Right off the main strip but felt really private and was quiet. Beds were super comfortable and we slept well.... More 

Was this review helpful? Yes 1
Ft Lauderdale, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here for 5 nights and it was in a beautiful location. Walking distance to lots of stores and restaurants. Walking distance to aquarium, Great location in Gatlinburg! Nice river views!! Great value!!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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