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All 86 Gatlinburg hotels

BEST WESTERN Twin Islands

2.0 of 5 Motel   |   539 Parkway, Gatlinburg, TN 37738-3201
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Ranked #25 of 86 Hotels in Gatlinburg
A recent review
4 of 5 stars reviewed 5 days ago
161marya
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478 reviews from our community

Traveler rating
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    101
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
1 review
4 of 5 stars Reviewed 5 days ago NEW

The room was very clean and air was running which was nice. It is close to shopping, activities and restaurants. The price was reasonable and the play ground and pool were very nice. There was plenty of parking and several handicap spaces.

Review collected in partnership with Best Western

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North Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here from 9/11/14-9/14/14. Our room had 2 double beds,microwave,mini fridge and a small table with 2 chairs. The toilet and shower/bathtub are seperate from sink. Just a door seperates them. When we checked in our fridge had not been plugged and had been defrosted. I didn't know so when I opened it up to put our drinks in... More

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College Park
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here because it was on the strip and I also had a good price when I looked it up. The beds were comfy, everything we needed was in the room. Very nice accommodations and super close to everything in Gatlinburg

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dallas, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at this location because of it's location to the center of town. We were close to everything we wanted to do in Gatlinburg. We would stay again but would choose one of the rooms on the Honeymoon Island instead.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Charleston, Tennessee, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stopped here as a potential overnight stay, the desk clerk said they had vacancies and gave me a room key to check to see if I liked the room. Upon opening the door to the room, there were suitcases on the bed, fortunately, no one was in the room at the time, we closed the door and immediately went... More

Was this review helpful? Yes 1
Tampa, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My family stayed at this hotel recently and were disgusted. The rooms were absolutely filthy. The carpet in the first room was black. After reporting this to the management, we were told that they could only clean the carpet "certain times during the year." They did attempt to clean it using a vacuum but the level of dirt was such... More

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Edgemont, Arkansas
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rolled in on a Saturday of a 3-day weekend, and was very fortunate to get a non-smoking room. It was weirdly shaped and decor is odd, but I really didn't care. Price was a little steep, but the room was clean and free of any critters that I could see. Got a good nights sleep, shower was good, and breakfast... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were very disappointed with this hotel. We made our reservation through bestwestern.com way in advance with one request - a room on the first floor (we were travelling with an infant). When we arrived, they had us set up upstairs and blamed this on them not getting the memo from bestwestern.com. Apparently Best Western needs to work on their... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago

Awesome hotel will definitely stay here again! Only 84$ with our discount! Through triple AAA! ROOMS VERY CLEAN! FREE BREAKFAST ducks would eat out of your hand, awesome view in ducks cove/ river view. Awesome location

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1 review
4 of 5 stars Reviewed 3 weeks ago

The first night there we found ants all in our bed but when we told the front office they changed rooms and gave us $40 back for our inconvenience. The housekeeper was very rude and mean when we tried to get some of our items back from the other room.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Twin Islands

Address: 539 Parkway, Gatlinburg, TN 37738-3201
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Twin Islands 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Tingo, Travelocity, Hotels.com, Priceline, Odigeo and Venere so you can book your BEST WESTERN Twin Islands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Twin Islands Hotel Gatlinburg
Best Western Hotel Gatlinburg
Best Western Gatlinburg
Gatlinburg Best Western

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