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BEST WESTERN Twin Islands

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539 Parkway, Gatlinburg, TN 37738-3201
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776 Reviews from our TripAdvisor Community

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Slidell, United States
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We chose this hotel based on reviews we read on various sites, location and price. We were extremely pleased with our choice and will be back! The location was perfect, the staff were all very accommodating, the rooms were clean and the breakfast offering was above average (the breakfast attendant/hostess was an extremely pleasant lady who greeted us with a... More 

Helpful?
Thank Ronald M
Daphne, Alabama
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed here three years in a row in Feb. Its the perfect location. You can walk to just about everywhere. I prefer the mountain house rooms. They seem to have more room, are single story, has frige and microwave and back porch area with the river flowing behind you. This place has a large play ground that is... More 

Helpful?
Thank bald347
New Tazewell, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel, room was very clean and really nice view of the river. we will most definitely stay again. Great location, close to everything in Gatlinburg. We had a little mix up with our reservation but it was quickly taken care of.

Review collected in partnership with Best Western

Helpful?
Thank Lora F
Hawesville, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel! Clean-- clean rooms-- everything works. Hotel staff is the best-- great breakfast at "Miss Chipper's" place.. once you eat breakfast here you will know what that means. Right by the river-- close to everything. Great for couple or families-

Review collected in partnership with Best Western

Helpful?
Thank Anthony R
Shepherdsville, Kentucky
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent three day and was very satisfied with it had jacuzzi tub fireplace and just a great overall experience. Very friendly staff very friendly lady at the free breakfast.room just a very relaxing trip will defiantly bee be back!

Helpful?
1 Thank david b
Stuarts Draft, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Easy access, easy walk to all activities downtown Gatlinburg has to offer. Rooms were clean, great breakfast. The view was wonderful- We stayed during snow and it was beautiful. If going during the winter and Show is in the forecast - Some of the area stores and restaurants will close early, but still plenty to do and see. Don't forget... More 

Review collected in partnership with Best Western

Helpful?
Thank Jennifer C
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was wonderful during check in and throughout our stay. The room was very clean and comfortable. Great view of the river. Within walking distance of everything we wanted to do. Will definitely return.

Review collected in partnership with Best Western

Helpful?
Thank 236mandyf
Cincinnati, Ohio
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'll start by saying the location and surroundings of this hotel are great! All rooms have a view of the creek via a shared balcony outside the back door (our room had two entrances, one from the front and one from the back). The hotel is located next door to the aquarium and was only a 3-5 minute walk to... More 

Helpful?
1 Thank Jim R
Ft. Mitchell
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Check in was quick. Front desk associates were nice. We were upgraded to a suite in honeymoon island. The fireplace wouldn't stay on, we had a staff member relight the pilot once but we didn't bother asking again, wasn't a huge deal but would have been nice if it worked the whole time. Bed was ok, not the most comfortable... More 

Helpful?
1 Thank Amy C
Niota, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This hotel is clean and nicely built, The staff is very friendly and nice , however they are not trained by management to handle anything out of the ordinary. If you are a smoker go ahead and smoke in their rooms they do not care. If you are a deaf person and need the TV at full volume go ahead... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Jay M
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