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BEST WESTERN Twin Islands

2.0 of 5 539 Parkway, Gatlinburg, TN 37738-3201
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BEST WESTERN Twin Islands
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BEST WESTERN Twin Islands
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534 reviews from our community

Traveler rating
    174
    168
    113
    47
    32
See reviews for
189
214
11
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Statesville, North Carolina
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My fiance and i stayed two nights and our room was very clean, balcony over looks the river, very comfortable bed i will be staying in the next up coming visits staff was friendly room 492 was our room

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Fountain Inn, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Best Western Twin Islands during our anniversary. This was a excellent motel. The staff was very friendly. The room was a king river view on 2nd floor in back of hotel. The room was very clean and spacious. It was quiet and had a nice private balcony with a view of ducks swimming in the river.... More 

Review collected in partnership with Best Western

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maryville
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We live close to Gatlinburg and had seen this hotel often...Decided to give it a try for a two-night weekend trip. The bedding in Best Westerns is supremely comfortable. The Twin Islands hotel is only steps from everything, it seems! We walked only 3-5 minutes to get into the mall, sample Doc Collier's moonshine and whiskey flavors, and make it... More 

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Baton Rouge, La
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Best Western Twin Islands is right in downtown Gatlinburg, easy to find. Our room had a balcony on the creek, but we were too tired and cold at night to enjoy this. THe breakfast was outstanding as was the sweet lady who served it up. We felt this hotel was really good value for the money.

Review collected in partnership with Best Western

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Johnson City, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Hotel is OK for staying in Gatlinburg.. Convienent for walking around town. Needs updates to rooms, and especially bathrooms for handrailing. Breakfast could use more choices and little fresher for fruits and pastries and breads. The side walks of the hotel need to be more secure as far as the steeps..They are very slick and needs to be addressed with... More 

Review collected in partnership with Best Western

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Acworth, Georgia, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Not my first visit to this location, but continue to enjoy the property. Great location, exceptional staff and good nights rest. Easily accessed in a town where that is not always possible. An easy choice for a place to stay.

Review collected in partnership with Best Western

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Greenville, South Carolina
Contributor
20 reviews 20 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was large & so was the mini fridge, the curtains closed to block out sunlight which is nice if you want to take a nap or not be awaken by the sun early in the morning. That's the only good things I have to say about this place! Floors and furniture looks like an 8 year old boy... More 

Was this review helpful? Yes 1
Woodruff, South Carolina
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
208 helpful votes 208 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at Twin Islands on several occasions and have been more or less satisfied. This trip was an exception. Our room had been remodeled, and it was beautiful. Double sinks, granite countertops, new fixtures, flat screen tv, fireplace, and the most comfortable bedding you'll find anywhere. So, why I am I only giving it a 4? They charged... More 

Was this review helpful? Yes 1
Campbellsville
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Doors stuck and rooms were small. River was dry. A plus about this motel is that It was close to places to eat and shop. Motel needed updating. Breakfast wasn't the greatest. Employees are and smoke at guest picnic table behind rooms. Manager yelled at employees in front of us. I feel that she should have waited until they were... More 

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Buena Vista, Georgia
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location and has a great price but really needs to be upgraded. The room was old and musty smelling and the views of the river weren't very impressive. If you're on a tight budget and need a place to stay it's fine but don't expect too much.

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Additional Information about BEST WESTERN Twin Islands

Address: 539 Parkway, Gatlinburg, TN 37738-3201
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Twin Islands 2*
Number of rooms: 113
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Also Known As:
Best Western Twin Islands Hotel Gatlinburg
Best Western Hotel Gatlinburg
Best Western Gatlinburg
Gatlinburg Best Western

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