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BEST WESTERN Twin Islands

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539 Parkway, Gatlinburg, TN 37738-3201
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1 room 1 guest
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BEST WESTERN Twin Islands
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674 Reviews from our TripAdvisor Community

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259
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12
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Delaware Water Gap, United States
3 of 5 stars Reviewed yesterday NEW

Considering ALL the hotels clustered in the Gatlinburg area, we chose this one because of a bit of loyalty to Best Western due to stays in other parts of country. I understand due to popularity of area you would be fortunate to secure any hotel, but sadly this one is dated and my opinion is that due to the great... More 

Review collected in partnership with Best Western

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Stone Mountain, United States
2 of 5 stars Reviewed 2 days ago NEW

Disgusting stained carpet that looked like original that never has been replaced. Didn't want to go bare feet, felt greasy. Cobwebs on light fixture. Toilet loose. Good location. Gatlinburg is congested, tacky town. Smokies Nat'l Park was great! Had great time in the park.

Review collected in partnership with Best Western

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice location if you want to walk the strip. The room was clean, the bed was comfortable. The bathroom was tiny but again clean. Nice outdoor pool area and hot tub. The Rooms do back up to a "river " that is more like a stream and the back of the buildings on the strip. If you're going for the... More 

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved this place!! The view from our room was so beautiful with the river running through. Even saw fishing and well it was just a great place to spend a morning of listening to the water running while drinking your coffee or just to wake up. The breakfast was wonderful and the staff very nice. Pool was clean, the location... More 

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Milwaukee, Wisconsin
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Definitely a recomendation if you are staying in Gatlinburg. Clean, well maintained room for a fair price/ The location is awesome. walking distance to everything in town. We had a beautiful little river running right behind our room. about the only thing I could complain about was the bathroom is tiny.

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1 review
5 of 5 stars Reviewed 1 week ago

I would definetly recommend staying here if your on vacation. I loved the suite we had very clean comfortable beds, amazing bathroom with whirlpool tub and double shower seperate living room was big and and close to all attractions and shopping great location will definetely stay here on our next family vacation.

Review collected in partnership with Best Western

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Green Cove Springs, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We always stay here as the location is great. The beds are comfortable which is another reason we continue to come back. The price is fair, not always what I would like to pay but given the other hotels we have stayed at, this is the best choice for us. The staff has always been very pleasant and helpful. The... More 

Was this review helpful? Yes 1
Louisville
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 1 week ago

We always stay here due to the location. The building is very old and dated but clean. The balconies overlooking the river really do not have a good view as you mainly look at the back of old buildings. It is in a great location if you want to walk the strip in Gatlinburg. We don't stay in our room... More 

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Saint Matthews
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best stay in Gatlingburg, location is excellent, staff is very accommodating. Breakfast is adequate. Our favorite place to stay with everything within walking distance. For the price you cannot beat this location.

Review collected in partnership with Best Western

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

There are hidden fees that bump up the price and you don't know about them until check in and I didn't argue with them about it..I'm on vacation and they do not give you an itemized statement on your receipt. just a total Cracks in the bathroom floor let tiny little scorpions come in..had to fill with tissue just so... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 3
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