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All 86 Gatlinburg hotels

BEST WESTERN Twin Islands

2.0 of 5 Motel   |   539 Parkway, Gatlinburg, TN 37738-3201
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Ranked #23 of 86 Hotels in Gatlinburg
A recent review
5 of 5 stars reviewed 1 week ago
Margaret P College Park
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476 reviews from our community

Traveler rating
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    101
    42
    28
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174
184
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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  • French first
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English first
College Park
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here because it was on the strip and I also had a good price when I looked it up. The beds were comfy, everything we needed was in the room. Very nice accommodations and super close to everything in Gatlinburg

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dallas, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at this location because of it's location to the center of town. We were close to everything we wanted to do in Gatlinburg. We would stay again but would choose one of the rooms on the Honeymoon Island instead.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Charleston, Tennessee, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stopped here as a potential overnight stay, the desk clerk said they had vacancies and gave me a room key to check to see if I liked the room. Upon opening the door to the room, there were suitcases on the bed, fortunately, no one was in the room at the time, we closed the door and immediately went... More

Was this review helpful? Yes 1
Tampa, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My family stayed at this hotel recently and were disgusted. The rooms were absolutely filthy. The carpet in the first room was black. After reporting this to the management, we were told that they could only clean the carpet "certain times during the year." They did attempt to clean it using a vacuum but the level of dirt was such... More

Was this review helpful? Yes 1
Edgemont, Arkansas
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Rolled in on a Saturday of a 3-day weekend, and was very fortunate to get a non-smoking room. It was weirdly shaped and decor is odd, but I really didn't care. Price was a little steep, but the room was clean and free of any critters that I could see. Got a good nights sleep, shower was good, and breakfast... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We were very disappointed with this hotel. We made our reservation through bestwestern.com way in advance with one request - a room on the first floor (we were travelling with an infant). When we arrived, they had us set up upstairs and blamed this on them not getting the memo from bestwestern.com. Apparently Best Western needs to work on their... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

Awesome hotel will definitely stay here again! Only 84$ with our discount! Through triple AAA! ROOMS VERY CLEAN! FREE BREAKFAST ducks would eat out of your hand, awesome view in ducks cove/ river view. Awesome location

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1 review
4 of 5 stars Reviewed 3 weeks ago

The first night there we found ants all in our bed but when we told the front office they changed rooms and gave us $40 back for our inconvenience. The housekeeper was very rude and mean when we tried to get some of our items back from the other room.

Review collected in partnership with Best Western

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Flint, Michigan
Top Contributor
112 reviews 112 reviews
34 hotel reviews
108 helpful votes 108 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Reading other reviews, I'm puzzled that anyone could have a good experience at this hotel. Some of the buildings must be newer or cleaner. The location is convenient to the center of Gatlinburg. The pool area looks nice, and there is a big parking lot, but the building we were sent to was old and in very poor condition. I'd... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice place with a great balcony over the river. Walking distance to all the stores and shops. Clean overall. About right for the cost. Would stay there again. Staff was very professional and helpful. Great for family and couples. Traffic is bad in Gatlinburg so walking was the way to go and this was right in the middle of town.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Twin Islands

Address: 539 Parkway, Gatlinburg, TN 37738-3201
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Twin Islands 2*
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TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Tingo, Travelocity, Hotels.com, Priceline and Venere so you can book your BEST WESTERN Twin Islands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Twin Islands Hotel Gatlinburg
Best Western Hotel Gatlinburg
Best Western Gatlinburg
Gatlinburg Best Western

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