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BEST WESTERN Twin Islands

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539 Parkway, Gatlinburg, TN 37738-3201
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BEST WESTERN Twin Islands
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623 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wetumpka, Alabama
Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW

very pleased with our experience,location and room. Although a ceiling fan would be a nice addition. next time we are in the area I'd stay at this location .We did have a great dinner at the Alamo steak house that was in short driving distance from our motel Did forget to mention the great creek that ran by our balcony... More 

Review collected in partnership with Best Western

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Science Hill, Kentucky
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We travel to Gatlinburg each year in the summer for a family reunion. There are usually thirty of us. This is our second year staying at Twin Islands and it is one of my favorite hotels there. The pool is centrally located and has charcoal grills nearby with a covered shelter for picnics. There is a playground close enough for... More 

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Chicago, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Good location, nice rooms. River runs through the property. Not too far from attractions and food stores. Front desk staff was a little stand offish but overall good place to lay your head down at the end of the day.

Review collected in partnership with Best Western

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Dorchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

The hotel is better on the inside than the poor appearance from the outside. Rooms are average, with noisy AC, switching your own off doesn't help as the neighbours are equally noisy. A useful place to stay if you have to be in the town, better places outside.

Review collected in partnership with Best Western

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I slept in my clothes and left my bags in the car because the room smelled so horrible! I certainly did not want my luggage to smell like the room. I asked to be switched to another room, but was rudely informed nothing else was available. Worst night in a hotel ever! If you are sensitive to old stale smoke... More 

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Illinois, United States
1 review
5 of 5 stars Reviewed 1 week ago

The room was nice and clean. We loved the pool. The hotel was within walking distance of many restaurants and area attractions. The staff was very friendly and knowledgeable. The staff was also very accommodating on our last day of our stay as this was our wedding day. They allowed us to stay a few hours after checkout until it... More 

Review collected in partnership with Best Western

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Level Contributor
163 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

First let's remember this is a older hotel. With that said its outdated but very clean with a very friendly staff. I did not mind the older decor it took me back to another time. The breakfast was good and the price was right. It is very handy for parking and a close walk to the area attractions. I will... More 

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ruther glen, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Very happy with the hotel. The staff is so friendly and helpful! The breakfast was terrific!! The location is perfect!!! The parking is great! We really enjoyed. The only thing slightly disappointing was the river is not rushing through it. There are spots around the property where it is running nicely. But the interior portions are dried up. Other than... More 

Review collected in partnership with Best Western

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Waukesha, Wisconsin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is an old hotel but very clean and the location to all the main tourist attractions was great. Great Mexican restaurant next door. It is on a creek which has ducks and a lot of birds and you have a back door with lawn chairs so you can sit out and enjoy the weather. Good hotel for the money.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

This cannot be a best western. It needs a lot of work. It is very outdated yet built very uniquely. If some money was spent on the hotel and it was kept up it would not be so bad. But its not being taken care of.

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