We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Twin Islands

2.0 of 5 539 Parkway, Gatlinburg, TN 37738-3201
Hotel website
Hotel deals
Offers & Announcements
Save up to 20%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
BEST WESTERN Twin Islands
Professional photos View all
Browse nearby
BEST WESTERN Twin Islands
Write a Review

541 reviews from our community

Traveler rating
    176
    169
    116
    48
    32
See reviews for
193
216
11
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (541)
  • Mar-May only
    (107)
  • Jun-Aug only
    (183)
  • Sep-Nov only
    (172)
  • Dec-Feb only
    (79)
All months
Stratford, Connecticut
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Simply put for the price, you will not find a more convenient place to stay in Gatlinburg. One thing to consider when traveling to this resort town is that parking comes at a premium, making this Best Western even more appealing considering you get a parking pass for the parking lot and are within walking distance of everything Gatlinburg has... More 

Was this review helpful? Yes
Atlanta, Georgia
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here because The Crossroads Inn and Suites made a mistake and placed us at the "Sister Property". If it wouldn't have been for only one night, we would have canceled our reservation ... This is Hotel is by far not what we are used to and I would not stay there again. The first room the offered us... More 

Was this review helpful? Yes
Cocoa Beach, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This place is unique in the fact that they have various different rooms, something to fit everyone's needs. We chose this place because of the stream that goes around the outside of the place. It is beautiful great for fishing, walking, or feeding the ducks. Our room was very clean and nicely furnished. We had a problem with the TV... More 

Was this review helpful? Yes 1
Cumberland, United States
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Been staying here for over 9 years and have never had a bad experience. Staff is always very helpful and courteous. Hotel is greatly place in town. You can walk to all the entertainment in town. There is a nice walk around the hotel and Duck's landing is a awesome area to stay in. I spent my Honeymoon in one... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Goodlettsville
1 review
3 of 5 stars Reviewed December 26, 2014

We stayed in a room with a Jacuzzi tub it was nice but they didn't give you any soap, lotion or shampoo. Their breakfast didn't have any meat (sausage or bacon) nor coco mix. The river view was nice. It was walking distance to the main part of town. It is beautiful up there this time of year.

Review collected in partnership with Best Western

Was this review helpful? Yes
Myrtle Beach, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 24, 2014

extremely noisy motel room. The Motel is downtown in a wonderful location but is not quiet between rooms It is right next to the trolleys and aquarium. location fantastic. The T.V. didn't work when we arrived and had to have maintenence fix it and did not fix it right. People knocking at the door. people running above us. People taking... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 23, 2014

We come down just before xmas to see thd lights and wanted to stay close to nature and the lights. Well this place did the trick because the river right outside the door and hearing it over most noise is quite nice.

Was this review helpful? Yes
Statesville, North Carolina
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 19, 2014

My fiance and i stayed two nights and our room was very clean, balcony over looks the river, very comfortable bed i will be staying in the next up coming visits staff was friendly room 492 was our room

Was this review helpful? Yes
Fountain Inn, United States
1 review
5 of 5 stars Reviewed December 19, 2014

We stayed at the Best Western Twin Islands during our anniversary. This was a excellent motel. The staff was very friendly. The room was a king river view on 2nd floor in back of hotel. The room was very clean and spacious. It was quiet and had a nice private balcony with a view of ducks swimming in the river.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
maryville
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 18, 2014

We live close to Gatlinburg and had seen this hotel often...Decided to give it a try for a two-night weekend trip. The bedding in Best Westerns is supremely comfortable. The Twin Islands hotel is only steps from everything, it seems! We walked only 3-5 minutes to get into the mall, sample Doc Collier's moonshine and whiskey flavors, and make it... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Twin Islands? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Twin Islands

Address: 539 Parkway, Gatlinburg, TN 37738-3201
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Twin Islands 2*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, BookIt.com, Cheap Tickets, Despegar.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your BEST WESTERN Twin Islands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Twin Islands Hotel Gatlinburg
Best Western Hotel Gatlinburg
Best Western Gatlinburg
Gatlinburg Best Western

99 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (67)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (3)
Viewed
Dining (2)
Viewed
View from room (11)
Viewed
Bathroom (1)
Viewed
2:47
Videos (1)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (1)
Viewed
Bathroom (2)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay