First off, this place was a pain to find b/c their website shows the address 309 Ownby St aka Ski Mountain Rd. When we looked up Ownby St on GPS, it took us to another side of town. When we called, they said our address is 309 Ski Mountain Rd.Ownby St. ??? Well, when we put 309 Ski Mountain Rd... more

My wife and I planned to stay at the Gatlinburg Red Roof for a weekend getaway October 8-10th. We had read the reviews and weren’t expecting a 4 star hotel but did expect a “remodeled” (per their website) clean room. This couldn’t have been farther from the truth. The first thing we noticed upon opening the door was a musky... more

My husband and I travel to Gatlinburg all the time, but typically stay in Pigeon Forge. We chose this hotel, because it is a pet friendly hotel. We decided not to bring our dog, and got a king room with the big jacuzzi tub. It was so nice and clean. The hotel is tucked away on the last traffic light... more

We arrived late, but no problem for the staff. Room was excellent, clean, and in good repair-looks recently remodeled. The in-house breakfast was a welcome addition, and saved us additional money, but the best was the coffee machine in the lobby with mochas and lattes on demand. The jacuzzi was great too, and allowed us to relax after a day... more

Its not the Hyatt or the Hilton but if you want a clean no-nonsense hotel I would recommend it. I have stayed there twice and will return. they are motorcycle friendly with parking right by your door. Great for a quick overnighter without breaking the bank. more

stayed 2 nights and first night lots of people and drinking and yelling going on in the parking lot til wee hours of morning. No one in office at night and no one answered the phone. Really felt unsafe leaving room til daylite. Second night much better and was quiet. Staff are very helpful and rooms are okay and clean... more

This hotel is fine to sleep. I can those of us who DON'T go to Gatlinburg a lot that you MUST be careful - this hotel says that they MUST have a 48 hour cancellation notice. This is insane. We can not help that we change our plans. It amazes me that hotels in other cities and towns that we... more

Was a little leary of booking here after reading reviews, but we were pleasantly surprised. Nice staff, great room. Very clean, smelled good, quiet, and comparable to pix as presented on website. Enjoyed the coffee and latte' machine in the lobby. Within short walking distance to our favorite Gatlinburg restaurants (Park Grill, Maxwells, and The Peddler). Great that there is... more

We felt insecure and unsafe at this hotel. We didn't realize until the 2nd night there that nobody is on staff during the night, nobody answers the phones during the night, and you can't get any help even if you really needed it during the night. Also, during the day, the staff consists of one person who is so busy... more